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Senior Manager Marketing Operations

ABOUT THE SPRINGHILL COMPANY:

Founded by LeBron James and Maverick Carter in 2015, the mission of The SpringHill Company is to empower greatness in every individual – from creators to consumers. We aim to inspire and ignite cultural movements and social progress by amplifying the voices of the unheard through the creation of original brands, co-branded partnerships, multimedia entertainment properties, and products. We create every form of content- scripted and unscripted film and television, social media, experiential and audio. We are developing original consumer products and we partner with large brands on their consumer strategies.

ROLE OVERVIEW:

As the Senior Manager, Marketing Operations you are a critical member of the marketing team helping to define, oversee and drive the operational and execution efforts across the UNINTERRUPTED and SpringHill brand and marketing teams. As the right-hand to the VP, of Marketing Operations, you have a keen grasp of every project moving through the marketing org because you’ve played a part from the development of the brief to the formation of joint task force teams, and through to each project’s delivery in the world. You know every department, player, and their strengths which enables you to create seamless and highly collaborative workflows and support ideas that scale. You are a highly strategic and analytical thinker with a passion for leading operational excellence, redefining the face of project management, and elevating brand impact to positively influence the 360-degree operations of the org.

REPORTS TO:

VP, Marketing Operations

RESPONSIBILITIES:

Operational Excellence

  • Work closely with the VP, of Marketing Operations to drive integrated processes and the continual optimization of workflows across the UNINTERRUPTED brand, SpringHill brand, and larger marketing teams
  • Lead, coach, and develop the Marketing Ops Coordinator to achieve operational excellence and flex their strategic muscle across agreed-upon projects and priorities
  • Expertly navigate and implement systems and tools to manage department and project productivity to ensure the best possible outputs are achieved
  • Consistently identify solutions to further develop team best practices, enhance ways of working and grow the team to meet the needs of the business.

Project Management

  • Support the development of GTM strategies, alongside the UNINTERRUPTED and SpringHill brand marketing teams, which includes managing the brief intake/initiation process, identifying cross-functional teams, supporting project kick-offs, developing timelines, managing meeting cadences and review processes and budget tracking
  • Partner with cross-departmental leads (i.e., Creative Operations/PMs and Production) to align resources to execute marketing priorities and to proactively mitigate project roadblocks
  • Leverage your expertise to influence strategic and creative solutions aimed at streamlining project execution and development, including third-party engagements, where applicable

Brand Impact & Results

  • Work alongside the Brand and Marketing teams to develop growth roadmaps by establishing KPIs and success metrics against every brief and opportunity leveraging your deep understanding of the business and cross-functional team goals and objectives to guide the process.
  • Support the VP, Strategy, and Digital Operations teams to continually monitor and audit campaign performance, identify solutions and make recommendations that enable greater project ROI tracking
  • Champion project and company wins by working with internal partners to deliver thorough project analyses and ongoing reporting (via retrospectives, recaps, and sell sheets) to support program effectiveness and optimizations

QUALIFICATIONS & EXPERIENCE:

  • 8 -10 years of relevant marketing and/or brand operations experience
  • Bachelor’s degree
  • Resourceful, independent, self-starter
  • Successful track record of developing, managing, and executing multiple projects on time, within budget, and within the scope
  • Proven experience in developing and tracking KPIs and providing measurable results
  • A high integrity level and a passion for gold-standard work
  • Extremely goal-oriented with the ability to prioritize
  • Flexibility and the ability to perform effectively under stress and meet deadlines
  • Excellent interpersonal, organizational, communication (both written & verbal), and presentation skills
  • Proficient in project management tools (i.e. Monday.com), Google/Microsoft suite of products, and Keynote

At The SpringHill Company, we want all employees to feel safe and comfortable when they engage in in-person meetings, when visiting the office, or when working from an offsite production or meeting location. As part of this commitment to health and safety, TSHC requires proof of COVID-19 vaccines for current U.S. employees, including all newly hired employees to attend in-person meetings, visit the office, or work from an offsite production or meeting location in person. Requests for accommodations consistent with applicable law will be considered. This role will be expected to report to work in person during the week in accordance with the Company’s policies.

The SpringHill Company (TSHC) believes that each team member makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities outlined in a job description. Therefore, this job description is designed to outline primary duties, qualifications, and job scope, but not limit the employee or the organization to just the work identified. It is our expectation that each team member will offer his/her services wherever and whenever necessary to ensure the success of our endeavors.

LIFE AT TSHC:

TSHC strongly believes that the more diverse our team is, the better our work will be. We are committed to equal-opportunity employment and celebrate inclusion in all circumstances. As an employee, you can

expect:

  • A supportive, inclusive atmosphere and a team that values your contributions
  • Opportunities for growth and development via work experience and offerings from our People Resources team and Learning and Development Program
  • Employee resource groups, frequent in-office events, lunch and learns with industry (media, culture, and sports) guests, volunteer opportunities, and more
  • An attractive and competitive compensation package
  • A generous and well-rounded benefits program featuring PTO, parking stipend, comprehensive medical benefits, a family leave policy, access to an Executive Coach, retirement plans, 401k with company match, and much more
  • No shortage of snacks, fruits, catered lunches, beverages, birthday treats…and daily lunch items stocked in our fridge and kitchen

The SpringHill Company

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