Associate Live Ops Producer

Who We Are

Make life epic

Founded in 1996, Firaxis Games is a world-renowned game development studio with an unwavering mission to “build games that stand the test of time”. The name Firaxis, a fusion of “fiery” and “axis,” communicates the company’s dynamic development process that results in the creation of ground breaking titles with unparalleled gameplay delivered to gamers around the world. Under the creative direction of industry legend Sid Meier, Firaxis has released dozens of hit games on multiple platforms and is recognized as an industry leader in game development.

Core Values

• GAMEPLAY FIRST
• Let gameplay drive decision making
• BE ACCOUNTABLE
• Deliver great work for the studio, the team & yourself
• PEOPLE FOCUSED
• Maintain an environment where people are happy
• EMBRACE ENTHUSIASM
• Find opportunities to contribute and collaborate
• WORK SMART
• Put effort where it pays off the most

Firaxis Games prides itself on maintaining a quality of life inside and outside the studio – when our team members are happy and healthy, creativity can thrive. We offer boot camp fitness and yoga classes at the office, a free gym with shower, regularly catered lunches and breakfasts, biweekly Friday Happy Hours, company events and parties, and a “FunZone” complete with billiards, foosball, video games, and tabletop gaming space. We are also a philanthropic studio and offer employees the chance to volunteer with local charities and nonprofits throughout the year.

Fulltime employees can also take advantage of Medical, Dental, and Vision coverage, 401K retirement savings, a wellbeing initiative with the opportunity to earn cash rewards, an Employee Assistance Program, and paid time off and paid holidays.

What You Will Do

• Assist live ops producer and team to manage and deploy post launch content.

Who Will be a Great Fit: Nice to Haves:

• Facilitate and manage internal collaboration across discipline to ensure quality content releases.
• Connect with publisher core technology teams in support of live operations
• Manage and supervise performance of live operations.
• Assist in preparation for new title launches (capturing requirements, incident response planning)
• Assist in management of live ops outages and incidents
• Assist in facilitation of communication between internal and external stakeholders
• Assist live ops producer to drive processes that can improve post release content operations and performance and in supporting the efforts of partnered development studios in testing live ops services and processes
• 2+ years of games experience in production or a related field
• Facilitate communication across teams and disciplines.
• Familiarity with task tracking software (Jira, Hansoft, Helix ALM) and source control software (Perforce, SVN, etc.)
• Knowledge of agile development processes
• Outstanding teamwork and communication skills
• Passion for working with creative teams and talent.
• Ability to develop deep trust-based relationships and influence stakeholder groups
• synthesizer of details
• Understanding of back end technical integrations and processes
• Familiarity with live game launches and system monitoring
• Curiosity about live games systems and processes
• Experience working with external partners

As an equal opportunity employer, we are committed to ensuring that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform their crucial job functions, and to receive other benefits and privileges of employment. Please contact us if you need reasonable accommodation
Firaxis Games