About
Macy’s is proudly America’s Department Store. For more than 160 years, Macy’s has served generations at every stage of their lives. Customers come to us for fashion, value and celebration. Now is an exciting time to join Macy’s, Inc. The face of retail is changing, and change requires innovation.
Macy’s Tech provides modern tools, platforms, and services to all parts of the business. Our team supports millions of customers in connected commerce across the technology hub at Macy’s Join our team to help shape the future of e-commerce and set the pace in retail technology. Whether focused on store technology, supply chain tech, application security, merchandising systems, or the mobile app – you’ll have opportunities to grow your career while finding meaningful ways to make a difference.
Job Overview
The Senior Manager, Software Engineering at Macy’s Technology reports to the Director, and plays a key role in leading the software engineering technical direction and integration of enterprise solutions. The Senior Manager, Software Engineering will form effective partnerships across Macy’s Technology.
The Manager collaborates with various levels of stakeholders (Sr. Leadership, each department’s management, project teams, Infrastructure and Field Services leaders, and enterprise architects) on architecture, requirements, and implementation of application platform features; Possess a combination of systems and technology experience along with strong thought leadership skill to define platform release plans that deliver key enabling features in time to support major initiatives across the enterprise; Evangelize the use of platform features in business application development across East and West Coast departments; Build and lead high performing solution architecture and engineering teams to deliver and support platform features, frameworks, and automations that provide Omni channel applications and services speed and scale; Drive platform innovation in both technology and process; Inspires the teams to achieve outstanding results in a fast paced environment.
Essential Functions
- Create roadmap and define monthly release plans.
- Lead the development, delivery, and operations of technology solutions to support the modernization of Macy’s capabilities. Advises Macys Tech senior management on strategic plans and improvements to systems and processes to execute business vision and strategic plan.
- Lead the implementation of application services, frameworks, automations, and infrastructure that the departments, teams and their projects depend upon. Collaborate with architecture, compliance, stake holders, and PMs to estimate and plan work.
- Support department, teams and their projects on their onboarding into application and throughout their development life cycle. Work with Technical Leads, Software architects and quality assurance engineers to resolve development roadblocks.
- Mentor and coach leaders & individual contributors reporting to this position and play an active role in raising the talent bar across the technology team.
- Responsible for budget, projects, and resources planning.
- Evolve platform maturity in automation, operations, stability, and support.
- Communicate latest platform solutions to the enterprise through case studies, standards and best practice publications, presentations, newsletters, and town hall meetings.
- Maintain awareness of industry trends and evaluate applicability of new software tools to platform development.
- Consistently demonstrate regular, dependable attendance & punctuality.
- Perform other duties as assigned.
Qualifications and Competencies
- Bachelor’s degree in Computer Science and/or Engineering and 8-10 years of related experience or an equivalent combination of education and experience; Master’s Degree preferred.
- 3+ years management experience of guiding large teams with 15-20 engineers. Experience leading people leaders preferred.
- 8+ years’ experience with SOA development.
- Strong leadership profile and excellent prioritization and negotiation skills, capable of managing multiple streams of work in parallel with aggressive timelines.
- Demonstrate strong organizational and leadership capabilities and have solid track record of leading engineering team and delivering enterprise class products. Must also have broad and deep technical understanding of the technologies in this field.
- Must also have broad and deep technical understanding of the technologies in this field, including but not limited to
- Java and related technologies and frameworks including Spring framework.
- Front End technologies like ReactJS / Angular.
- Modern System Architecture Patterns.
- Experience leading DevOps or ITOps a plus
- Experience working with cloud service providers (preferably GCP)
- Experience working with modern SQL / noSQL Databases.
- Preferred – Experience on Marketing Creative Tools for sample management, photography workflow, proofing, content workflow, media buying, etc
- Preferred – Experience implementing 3rd party packaged software solutions – E.g. Adobe suite (AEM, AJO, Target, AEP), Aprimo workflow / DAM, OpenText or other CMS software, SAS, Campaign Management, Loyalty etc.
- Experience managing large offshore teams and 3rd party vendors would be a plus.
- Experience with modern tech stack and open-source technologies required.
- Experience and passion to work in a fast-paced Agile environment, delivering functional features in small time durations required.
- Communication Skills: Excellent written/ verbal communication skills and presentation skills. Demonstrable presentation, written, verbal, and interpersonal communication skills.
- Reasoning Ability: Must be able to work independently with minimal supervision.
- Strong leadership profile and excellent negotiation skills.
- Demonstrable leadership abilities in changing, ambiguous and challenging situations.
- Work Hours: Ability to work a flexible schedule based on department and company needs.
- Decision Making: Ability to balance short-term tactical decisions with long-term strategic thinking.
Macy’s
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