The 1-800-Flowers.com Enterprise Product Team is seeking a Sr. Director of Product Design & UX to lead design strategy, UX, UI design, and user and product research. The successful candidate will have a proven track record of leading teams as they identify opportunities and forge new solutions that meet business goals. The Sr. Director of Product Design & UX will establish and enforce design standards and scalable systems across the 1800Flowers.com Family of Brands. They will be expert in design and innovation strategy, leading the UX process from research through conceptual development, testing, and deployment. Creative problem solving, team leadership, and stakeholder management are critical to the success of this role.
Responsibilities include, but are not limited to:
- Lead the UX team, attracting and coaching top UX researchers and designers
- Establish and manage performance metrics for the UX organization
- Own the vision, execution, and standards for product design and UX
- Oversee design aspects of product development from idea to wireframes, studies, prototypes, and shipped product
- Collect, synthesize, and understand various data to guide UX decisions
- Establish and enforce usability and product quality standards
- Work closely with product Leadership on prioritization and resourcing
- Communicate UX priorities and vision through excellent verbal and written communication skills
Qualifications:
- 7+ years in UX, research, strategy, product design or related experience
- 2-3 years leading UX/design teams
- Demonstrable experience delivering intuitive, beautiful products at scale
- Expertise in scalable design systems
- Deep understanding of Agile processes
- Extensive experience with research and data capture and analysis methods
1-800-FLOWERS.COM, INC.
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