Entertainment Jobs and Internships

If you are an Executive Producer with experience in the Video-Game Industry, please read on!

Job Title: Executive Producer

Location: Hybrid/On-Site in Austin, TX- We offer Paid Relocation

Salary: $140k-$180k + Bi-Annual Bonuses

Benefits 4+ Weeks of PTO /Sick Days, 401k, Medical/Dental/Vision/Life, FREE GAMES!

If you are a Executive Producer with experience, please read on!

Headquartered in booming Austin TX with remote teams across the nation, we are a gaming company focusing on amazing Video Games! Due to growth and demand for our services, we are urgently looking to add a Executive Producer to lead our diverse and growing team.

Why US

25 years of experience

10 Platforms

AAA Developer + Publisher

190 Games Launched

Notable Games: Star Wars, Call of Duty, Civilization V/VI

Laid back, remote environment with room for growth and ability to directly impact our team

The Prestige of working for a AAA Developer combined with the excitement of work

What You Will Be Doing

Reporting to the VP of Operations, you will be responsible for ensuring that games ship on time and meet quality targets.

• implement product features while coordinating and tracking schedules
• Own the roadmap from a cost and budget perspective
• Provide consistent and clear communication on the status of projects to stakeholders
• Identify, assign, and track development and operational issues and risks to completion
• Solve complex partner and business problems and balance priorities across teams.

What You Need for this Position

• 8+ years of game development experience in an internal development role such as QA, Design or Production
• Launched at least one AAA game from start to finish as a Lead or Executive Producer
• Proven experience working on multiple projects simultaneously while maintaining a high degree of ownership
• Project management experience

What’s In It for You

• Competitive base salary ($140k-$180k DOE) + potential for substantial bonuses
• 4 weeks of PTO
• Comprehensive benefits package (Medical, Dental, Vision)
• 401k with company match
• Free games!
• Cutting-edge tech
• Remote opportunity
• Fun and innovative company culture

So, if you are a Executive Producer with experience, please apply today!

Colorado employees will receive paid sick leave. For additional information about available benefits, please contact Sean Gur

Email Your Resume In Word To

Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also:

[email protected]

• Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : SG6-1717746L466 — in the email subject line for your application to be considered.***

Sean Gur – Lead Recruiter – CyberCoders

Applicants must be authorized to work in the U.S.

CyberCoders, Inc is proud to be an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.

Your Right to Work – In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

CyberCoders

If you are an Executive Producer with experience in the Video-Game Industry, please read on!

Job Title: Executive Producer

Location: Hybrid/On-Site in Austin, TX- We offer Paid Relocation

Salary: $140k-$180k + Bi-Annual Bonuses

Benefits 4+ Weeks of PTO /Sick Days, 401k, Medical/Dental/Vision/Life, FREE GAMES!

If you are a Executive Producer with experience, please read on!

Headquartered in booming Austin TX with remote teams across the nation, we are a gaming company focusing on amazing Video Games! Due to growth and demand for our services, we are urgently looking to add a Executive Producer to lead our diverse and growing team.

Why US

25 years of experience

10 Platforms

AAA Developer + Publisher

190 Games Launched

Notable Games: Star Wars, Call of Duty, Civilization V/VI

Laid back, remote environment with room for growth and ability to directly impact our team

The Prestige of working for a AAA Developer combined with the excitement of work

What You Will Be Doing

Reporting to the VP of Operations, you will be responsible for ensuring that games ship on time and meet quality targets.

• implement product features while coordinating and tracking schedules
• Own the roadmap from a cost and budget perspective
• Provide consistent and clear communication on the status of projects to stakeholders
• Identify, assign, and track development and operational issues and risks to completion
• Solve complex partner and business problems and balance priorities across teams.

What You Need for this Position

• 8+ years of game development experience in an internal development role such as QA, Design or Production
• Launched at least one AAA game from start to finish as a Lead or Executive Producer
• Proven experience working on multiple projects simultaneously while maintaining a high degree of ownership
• Project management experience

What’s In It for You

• Competitive base salary ($140k-$180k DOE) + potential for substantial bonuses
• 4 weeks of PTO
• Comprehensive benefits package (Medical, Dental, Vision)
• 401k with company match
• Free games!
• Cutting-edge tech
• Remote opportunity
• Fun and innovative company culture

So, if you are a Executive Producer with experience, please apply today!

Colorado employees will receive paid sick leave. For additional information about available benefits, please contact Sean Gur

Email Your Resume In Word To

Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also:

[email protected]

• Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : SG6-1717746L467 — in the email subject line for your application to be considered.***

Sean Gur – Lead Recruiter – CyberCoders

Applicants must be authorized to work in the U.S.

CyberCoders, Inc is proud to be an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.

Your Right to Work – In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

CyberCoders

About Vaynermedia

VaynerMedia is a contemporary global creative and media agency with an expertise in driving relevance for clients and delivering impactful business results. The independently-owned agency was founded in 2009 and has offices in New York, Los Angeles, London, APAC and LATAM. VaynerMedia has been recognized for its work at Cannes Lions, the Clio Awards and The Webby Awards. It is part of the VaynerX family of companies.

Key Areas of Responsibility

• You are a maker! Your main focus is ideation and creation, both at a high speed and volume
• Collaborate with creative, client services, and strategy departments to develop a variety of content that meets creative and strategic criteria (client briefs, feedback, client KPIs)
• Ideate and conceptualize high-engagement and impactful social and traditional media content that reflects the brand’s aesthetic
• Interpret creative direction and adapt points from creative briefs into persuasive copy concepts
• Simultaneously manage multiple projects with short deadlines
• Propose concepts + ideas and present underlying strategic thinking to business leaders
• Partner successfully with a Copywriter to develop a range of creative work from content calendars to campaigns
• Provides support from pre production through post production, including the organizing shoot, directing content, etc.
• Ability to gather learnings from platforms, consumer feedback and culture to make concise, relevant recommendations.

Experience / Knowledge Required

• A Bachelor’s degree preferably from a design school or the equivalent relevant experience, and 1-3 years of design experience, developing and creating for digital / social strategies + campaigns, including client-facing experience
• Strong execution and strategic thinking skills, with a passion for learning conceptual/brainstorming skills and ideating strategically focused campaigns
• Ability to proofread and self-edit work to produce error-free content that adheres to brand’s style guidelines and maintains graphic consistency across all deliverables
• An aptitude for time management, organization, and communication
• Ability to wear multiple brand hats and switch easily among brand voices
• A passion for storytelling and the ability to tailor your ideas/concepts to tell that story on a variety of platforms
• Mild to major illustration skills
• The ability to effectively collaborate with various teams, providing the most useful guidance in an enthusiastic and inspiring manner
• An understanding of industry best practices and the platforms we love, and willingness to learn and articulate the unique VaynerMedia POV on each

Unsure if you meet the qualifications? We are always looking for talent which will continue to cultivate an inclusive and representative team that will enhance our perspectives, skill sets, background, and behaviors. We encourage those who are passionate about what we do to apply!

• Exact compensation may vary based on skills, experience, and location.
• Base Salary: $58,500 – $75,000
• Employer-sponsored 401k with match
• Medical, Dental, and vision coverage
• Unlimited PTO
• Caregiver (Parental) Leave
• Health and Wellness benefits

VaynerMedia

Creative Director

What’s up? We’re Vayner3! A brand new part of the VaynerX family, dedicated to building the future of NFTs – partnering with celebrities and brands to make magic happen. Day in and day out, we propel some of the biggest IP owners in the world to the intersection of attention and culture… NFTs.

Culture is our key and Empathy is how we build it. VaynerX is built on a combination of diverse backgrounds collaborating to put forward innovative, creative and strategic solutions to the one advantage that stands the test of time — PEOPLE.

At Vayner3, we’re lucky that everyone within our walls thinks creatively – and shares a genuine passion for building communities and understanding the world of NFTS. In this world, our strategists serve a slightly different role than more traditional “management consultant types,” but we are very interested in the structured problem solving, the comfort with a blank sheet of paper, and the skill at turning complex topics into simple mental models that you might bring to the table!

The Pitch:

Looking to make the move and step up into a leadership role? Then this could be for you. We’re looking for another CD to join the creative leadership team. You’ll be the go-to creative for a couple of our accounts, leading creative teams with a focus on the best work possible. Guiding and shaping great ideas that hit the client briefs and make us all proud. Adept at presenting, you are able to work alongside client partnership teams to build our web3 presence. You’re used to negotiating your way to the best creative answers for the campaigns whilst keeping clients on our side. But you also know when to push back on the client’s feedback, and how to defend the work with grace and meaning.

For this role we need someone who is equal parts wordsmith and visual tastemaker. Your skills hail from the copy side of things – not only adept at conveying concepts with clarity, but write copy that motivates and connects across campaigns and media. That doesn’t mean that you don’t know visuals. Your years of experience will have added a depth of understanding visual language to your core skills. You’ll be working with visual partners be they creators, designers, editors or film makers and know how to make the most of their skills and draw a team together.

This is a full-time role based in NY, FL, or CHI.

Key Areas of Responsibility

• Set the example to foster an environment of a more judgement-free creative world, by producing and testing a high volume of insights-based content.
• Lead the development and execution of creative content rooted in insights for a variety of clients, including executing independently and responsible for overall output of the creative product
• In collaboration with a CD partner, you will mentor and manage a full creative team of 15+ people, including designers, writers and creators.
• Collaborate with inter-agency departments and teams to develop a variety of content needs that meets creative and strategic criteria (client briefs, feedback, client KPIs, etc.), and delivers on measurable business results for your client
• Act as a dotted line to senior leadership, including C level stake-holders, to ensure creative excellence and meeting of brand objectives
• Lead the development and growth of each team member, providing evaluation, mentorship, counsel, and determining assignments and incentives as needed. Monitor performance and progress, and manage up to the leadership team when needed.
• Must understand, articulate, and strategically apply the latest platform, industry, creative trends, and digital best practices, always seeking the next opportunity for your brands.
• Attend client meetings and be the voice that communicates creative vision and processes, bringing stellar presentation skills to the table.
• Work to streamline creative processes to improve team structure at a wider level, providing input on wider operational systems as needed.
• Actively support and participate in new business projects.

The ideal candidate has:

• 10+ years of advertising experience, developing and creating for digital / social strategies + campaigns. Bachelor’s degree a plus
• Exceptional management experience leading large teams, including ability to qualify, prioritize and delegate workloads for your team.
• Experience building strong client relationships and build confidence as a leader who can manage work while successfully interpreting their brands
• Partner with clients to help them understand ideas and act as a guide in any situation, while able to pivot thinking and adjust style when necessary.
• Be adaptable, understanding and enforcing that a big idea can come from anywhere
• Mastery of industry and digital best practices coupled with a strong knowledge of platform/Industry/creative trends, in order to articulate and strategically apply to creative executions.
• Have a strong creative vision and understanding of client/ agency business needs and objectives, with a strong understanding of a brand in different spaces.

Unsure if you meet the qualifications? We are always looking for talent which will continue to cultivate an inclusive and representative team that will enhance our perspectives, skill sets, background, and behaviors. We encourage those who are passionate about what we do to apply!

• Exact compensation may vary based on skills, experience, and location.
• Base Salary $150,000 – $215,000
• Employer-sponsored 401k with match
• Medical, Dental, and vision coverage
• Caregiver (Parental) Leave
• Unlimited PTO
• Health and Wellness benefits

VaynerMedia

Creative Director:

As Yogibo’s Creative Director, you will be responsible for overseeing the creative efforts for Yogibo. You will be a critical player on the Yogibo Marketing team, a team built to grow the Yogibo business domestically and internationally.   

What is it like to work at Yogibo?  

We are a group of fun-loving builders who want to make the world a happier, more relaxing place. Make no mistake about it. We work hard. But it’s because we believe in the products that we make. We think that a good idea can come from anyone. But we also have a very low tolerance for BS. We work virtually but come together at our HQ in Londonderry, NH on a regular basis because we value the in-person time together. We do what is right…for our business and for our colleagues. And we hire people that can make us better! Join us?  

Responsibilities: 

Key responsibilities will include but are not limited to the following: 

• Oversee the creative of the company
• Work with the team of the designer or branding/packaging/digital assets
• Manage copywriting for the different channels
• Oversee and managing content of the different social media channels
• Manage the creative for different marketing campaigns
• Integrate new marketing assets (photos and videos) into the marketing channels

Qualifications: 

• Must currently live with in 45 minutes of Londonderry, NH
• Excellent verbal and written communication skills
• Must have 3 years plus experience in managing creative teams of 3 people or more with a consumer goods company of over $10 million of eCommerce revenues
• Familiarity with a variety of Software programs, such as, PhotoShop, InDesign, and Flash
• BA/BS degree in Business, Marketing, Graphic Design or Communications a plus 
• Knowledge of how to develop brand identities through multi channel marketing
• Experience with managing marketing campaigns through different media including TV ads, Google, Facebook, print and more
• Good experience with creative for social presence
• Professional skills such as, negotiation, project management, and leadership
• Talent in presenting information concisely and accurately, with keen attention to detail 
• Highly motivated, detail-oriented, and capable of thriving in a fast-paced role 
• Passionate about digital marketing and the consumer experience 
• Collaborative, positive, team player attitude

Yogibo LLC

Creative Director – Boston, MA or Remote in the US

Are you a Creative Director who lives to inspire others through visual design looking for a new leadership role? We’re a thriving strategic communications, digital and creative agency based in Boston that works with trailblazers in the biotech industry. We’re looking for someone with deep experience to set a vision for our creative work that encourages our team to innovate and will ultimately bring our clients’ messages to the next level. This will be accomplished by applying your experience working across multiple creative platforms: brand messaging, logo design, web design, and digital. This role reports to our CEO and President.

Note: This role is a remote-friendly position and can be based in any US location. Our HQ is in Boston, MA and some travel may be required. For candidates in the Boston area, we work with flexibility and in-office Tues. and Weds.

What You’ll Be Doing Day To Day

• Lead, guide, and manage team through the ideation and execution of all design projects.
• Participate in strategy meetings and partner with the account management team on the goals and health of the client relationship. This includes guiding creative content development for a wide range of client projects including branding, web sites, social media, corporate presentations and more.
• As the creative leader, you’ll interface with clients through all stages of the creative process and represent the agency in client meetings. This includes fostering highly collaborative, enduring client relationships across multiple accounts.
• Actively manage and mentor direct reports as well as other team members across the agency. You’re someone who dedicates time to this coaching and finds seeing others develop professionally rewarding.
• Evolve and lead creative direction for the Ten Bridge brand, website, and other key materials.
• Active participation in management and growth of the agency by contributing meaningfully to our internal initiatives, operations, and strategies to retain current clients and grow existing and new business. Your input will focus on nurturing a culture of learning, collaboration, and fun.

What You’ll Bring To Our Team

• Experience. 15+ years’ experience in visual design/art direction with significant experience working with biotech industry clients. 5+ years leading a creative team at an agency. Extensive use of creative programs including Adobe Creative Suite (Photoshop, Illustrator, XD, and related products), and Microsoft Office. You’ll embrace being able to shift between doing it yourself when needed and directing others. It’s all about a team mindset.
• Expert counsel. You build trust and partnerships with clients, confidently guiding all facets of their creative campaigns. Deep understanding of brand identity development and web design will be necessary.
• Inspiration. You will be a creative go-getter, have a strong understanding of design best practices, and be capable of being a creative leader. We will expect you to challenge the status quo and set the standard for our creative team’s deliverables. You are not content with just executing standards.
• An innovation mindset. You are equally a trend spotter and a trendsetter in biotech brands and communication trends. You engage yourself and your teams to find new approaches to programs and create new opportunities for clients. You ask, “How do we add more value?” You apply this same thinking to our internal operations.
• Integration and stewardship of our resources. You partner with other department heads to ensure that our cross-functional teams work together effectively and efficiently. You are always aware of how your team’s time is spent and what value is being created based on expectations set forth in our creative briefs. As a leader, you will find yourself making daily decisions at the intersection of people, creativity, and margin.
• Dedication to employee professional growth. You are drawn to managing/mentoring and have demonstrated success in helping your teams to grow their skills and advance their careers.

About Ten Bridge Communications

We are a growing team that is passionate about developing strategic and impactful communications, digital and creative work for our clients in the biotech industry who are dedicated to developing new and potentially life changing therapies for patients. We live our guiding principles of Belonging, Partnering, Engaging and Growing every day through our interactions with each other, our clients, and our broader community.

We offer a very competitive compensation and benefits package that includes generous paid time off, 401(k) match, ThrivePass monthly wellness benefit, paid parental leave, short-term and long-term disability, life insurance, cell phone reimbursement, pet insurance, professional development, volunteer opportunities and more.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Ten Bridge Communications

alice + olivia is looking for a creative, detail-oriented Associate Producer to join our Creative Services team. This person will be responsible for planning and producing monthly e-commerce shoots and supporting editorial and social based photoshoots. This person is calendar driven, a diplomat when working with internal and external teams, and a solution forward thinker.

Responsibilities:

• Manage the planning and on set production for ecommerce shoots as the key point person for internal teams and on set crew

• Ensure that freelance styling and photo teams adhere to style guides, capture and photography workflows

• Maintain an updated ecommerce photography guide, inclusive of creative, styling, and process guidelines.

• Support production of editorials and social shoots as needed, inclusive of casting, location scouts, talent sourcing, and budget tracking

• Maintain a clear reconciliation of all shoot expenses and be budget conscious in your planning

• Attend all inhouse produced photoshoots

• Maintain a stocked and organized production kit and closet

• Identify and develop relationships with established and emerging talent including photographers, models, stylists, agents, DPs and others, arranging for meet & greets with the Creative team when appropriate

• You are passionate about diversity and inclusion and prioritize a diverse set for all your productions. You ensure to consider this value when hiring vendors to partner with us

Qualifications:

• 1-3 years working in creative production either inhouse or at a studio, preferably in fashion

• Ability to manage multiple projects from concept through completion

• Process oriented with a keen attention to detail and organization

• Highly motivated, collaborative, a conceptual thinker

• Excellent communication, both oral & written

Requirements:

• Proficiency of Microsoft Office (Excel, Word, PowerPoint, SharePoint)

• Ability to transport materials and equipment and lift, move, and carry objects up to 50 pounds on a limited basis

• Ability to work 10 -14hr days on photoshoots

Salary and benefits:

• $60,000/yr-$65,000/yr

• Generous employee discount

• 401(k) with an employer match

•Medical, dental, and vision

alice + olivia

ART DIRECTOR

It’s like we know you.

You have superior creative instincts, the gift to make the conceptual

meaningful, and a track record of developing sophisticated brand systems.

You’re smitten with protocols because, well, efficiency.

You’re asking, “What took so long to write?”

You seemed so busy. And we have high aspirations: We want to put you on

the national stage—up here alongside our 50-year legacy of doing

the most recognized work in service to education institutions. (Imagine

having clients that do that much good. And helping families make the most

important decision for the most important people in their world. We do

that.)

We help the nation’s best and most interesting schools, colleges, and

universities make their impact known and their differences meaningful.

Been doing it longer than all the rest—and for more than 200 institutions.

Accumulated a good amount wisdom along the way. Won higher-ed’s top

prize for institutional branding in 2022. Have a lot of other shiny hardware

stashed away from years past, too. But the best work is always ahead.

Oh, another thing about our clients: In general, they don’t like to brag. That’s

where we come in. There’s an art to it.

You also should know we’re not loading up our roster or scaling up to

megacorp status for a big pay day. There’s not much hierarchy here, and

never has been. We’ll be counting on your voice and your point of view. You

won’t suffer the phrase “let’s run it up the chain” or squirm as you wait for an

idea to ladder its way down. We believe our work has always better because

of it. And that our clients have been better served.

What we’ll ask of you:

• Work collaboratively with teams that include a creative director, project

manager, writer, UI specialist, and production specialist, translating our

client’s objectives into creative expressions that are channel-agnostic and

2

responsive to our authored brand strategy. In this capacity, you would

be a significant contributor to the development of creative briefs.

• Develop cohesive systems of brand communications as defined in strategy

and creative briefs. You’ll have responsibility for anticipating deployment

across communications channels and for establishing and codifying the

brand standards that our clients rely on.

• Carry out market and design research using client-provided and industry-

related resources and information gathered through participation in

research and discovery. Relatedly, we’ll help you build a well-informed

understanding of the company’s portfolio and the higher ed landscape so

that our design solutions are never derivative. As an agency that stakes it

reputation on providing custom solutions—and one that has chosen to

specialize in education marketing—this is a critical facet of the art

director’s role.

• Cultivate relationships with creative resources such as illustrators,

animators, and photographers, and serve as an important contributor to

the evaluation of new talent.

Here’s what to bring:

• A commitment to work that supports clients whose missions, by their very

nature, improve culture and society.

• A design degree and a minimum of four years of primary art-direction

experience in an environment responsible for brand creative development.

If you’ve never worked for an education client, we’ve got you covered.

• A portfolio that reflects sophisticated and comprehensive solutions that

are responsive to strategy. Ideally, you’ll have a “why” about how you

celebrated language in your design (that’s a really big one for us), and

about how image, pattern, type, and color connected to the brief.

• Proven fluency and comfort developing cross-media design solutions

Aquent

PF is the brand of choice in the health and fitness industry, with a mission statement of providing a clean, affordable, and non-intimidating gym environment for everyone. PF Northwest owners are a couple that opened their first franchise location in April 2011 in Vancouver, WA. Since then have expanded to 10 locations across OR and WA with an ambitious scheduled development plan over the next five years.

At PF Northwest, we pride ourselves on building an atmosphere of positivity, and inclusivity in our business, Our company culture is shaped around equity, hard work, and trust. As we believe growth comes from service excellence, our company is focused on training and developing our talents to deliver the best experience to our members. It’s a place for motivated team members, who possess a passion for sports and service to grow their professional capabilities.

The Club Manager will be responsible for the oversight of gym operations to ensure an exceptional “Judgement Free” member experience as well as a financially successful club. The Club Manager will be accountable for leading a team of employees in a positive, motivating manner with continuous assistance in employee training and development.

You want to contribute to building an atmosphere of positivity, and inclusivity, and you value a culture of equity, hard work, recognition, respect, and trust. Join an inclusive and casual team environment with co-workers who like you will help make us all great.

Work out for free and enjoy the Black Card amenities

Generous PTO, Paid holidays for eligible managers

Medical, Dental, Vision insurance, Tax-free HSA and Flex saving plans, supplement insurance options

Build a career through advancement opportunities.

• Recruit, hire, train and develop a high-performing staff consisting of Team Members and an Assistant Manager as ambassadors of the PF culture.
• Oversee and take accountability for the various aspects of club operations and financial performance, including sales activation, staff scheduling, and payroll management.
• Create and maintain a welcoming atmosphere for all members, prospective members, and guests and ensure staff follows superior customer service guidelines while showing the ability in handling difficult situations independently.
• Oversee cleanliness, maintenance, and safety of the facility, by organizing and deploying cleaning duties, and supply and vendor ordering management.

• Leads by example and maintains consistent accountability for direct reports by training, coaching, and ensuring adherence to PF’s values and goals.
• Provides clear and direct communication to Team Members, gives feedback, and follows up on execution.
• Has the ability to organize and utilize time management and prioritization skills effectively.

• Superior customer service skills and experience, preferably in the fitness industry.
• Exceptional leadership, diplomacy, and listening skills.
• Basic computer proficiency (Microsoft Suite).
• Hardworking, enthusiastic, and energetic!
• Strong problem resolution skills.
• Current CPR/AED Certification preferred.
• High school diploma/GED equivalent required.
• Must be 18 years of age or older.

• Continual standing and walking during shift.
• Continual talking in person or on the phone during shift.
• Must be able to occasionally lift up to 50 lbs.
• Will occasionally encounter toxic chemicals during shift.

This is a full-time position. Typical work hours will be Mon-Wed from 9 am to 7 pm, and Thu-Fri from 9 am to 5 pm. Additional weekend or holiday coverage hours may be required.

OKTA Holdings (dba Planet Fitness)

Collections Manager

Austin, TX – Hybrid

SUMMARY:

• 8fig is looking for a Collections Manager who will serve as the primary contact for all customers with failed debits as well as those needing Plan changes. The CM will manage clients’ accounts in an effort to reduce defaults, delinquencies and assist under-performing clients.

RESPONSIBILITIES:

• Understand all aspects of 8fig’s Growth Plans
• Respond to customer debit/remittance related questions
• Assist with the education and facilitation of “Change Requests” for users
• Prepare weekly documentation related to recent failed debits and current statuses of accounts
• Work closely with VP of CS to identify effective policies and where there are blockers, for Risk + Product
• Identify patterns within under-performing users and report back to VP CS + Risk
• Manage team culture while ensuring a positive welcoming work environment
• Take over more complicated tasks/user in an effort to retain users who want to terminate their contracts
• Develop and share best practices with team members to continually improve the quality, effectiveness, and efficiency of our processes
• Update and maintain Sales database with relevant account details

DESIRABLE SKILLS AND PREFERRED QUALIFICATIONS:

• Bachelor’s Degree + experience in Customer Success, Customer Support, Sales, Retention, Account Receivable or Account Management or related field
• Experience with a client-facing role
• Proficiency with MS Office
• Possess strong phone, written and verbal communication skills with excellent presentation skills
• Strong empathy for customers and passion for revenue and growth
• Demonstrated ability and desire to work and excel in a fast-paced environment
• Well-organized, with high attention to detail and ability to prioritize
• Experience with implementing customer solutions in a capacity is a plus
• Experience with Salesforce.com and other CRM tools is a plus

8fig