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IT Project Manager

Location: PHILADELPHIA, PENNSYLVANIA (hybrid, 1 day per week on-site)

Department: ENGINEERING – IT DELIVERY MANAGEMENT

FULL-TIME / DIRECT-HIRE

Salary: $90,000 – $100,000/year base + bonus

Summary: Our client’s commerce platform is the technology of choice for many of the largest companies across the globe in retail, hospitality, lodging, gaming, sports and entertainment, foodservice, education, healthcare and financial services. Their technology has been purposely built to deliver rock solid performance in the highly complex environment of global commerce. The company maintains a world-class security environment and was first to earn the coveted validation by the PCI Security Standards Council against Point-to-Point Encryption with EMV standard in North America. Their robust solutions across payments, security, identity and data analytics are available in-store, online and on-mobile and are supported by rapid API adoption. The award winning Commerce Platform operates on a single, unified technology stack across multiple continents allowing enterprises to deliver a consistent, repeatable experience on a global scale.

Job Responsibilities:

• Manage complex product implementations and software delivery across multiple teams and through all phases of the life cycle to ensure projects are delivered on time, on scope and within budget
• Successfully manage the relationship with the client, stakeholders, partners, engineering team, QA, and vendors through the delivery of each project.
• Work directly with clients (at all levels of management) to establish and define scope, high level and detailed requirements. Demonstrate knowledge of the products and services and how to best fit existing offerings with customer’s requirements. You will become a high-level expert on the platforms and offerings and be able to fill in gaps on the fly and bring back specifics for the engineering team to answer.
• Participate in the creation of statement of work contracts, proposals, quotes and estimates, project budgets
• Track and report all project expenditures, ensure timely and accurate invoicing as appropriate
• Manage AND help create/contribute to all facets of project artifacts and documentation (requirements, design, specifications, release information, training material, flow diagrams, communication artifacts, approvals, etc.)
• Ensure teams structure deliverables into stories and help drive Sprint plans and sprint execution, work with management on resource allocation and prioritization
• Manage and track all deliverables to the work/project plan, own the plan, ensure on time, on scope and on budget delivery. Collaborate with other project managers, delivery managers, and senior managers to align resources to the plan
• Establish communication plans and schedules. Provide frequent project updates to all stake holders internally and on the client side.
• Coordinate meetings with clients, partners, integrators, and internal resources such as engineers, system integration analysts, etc.
• Coordinate and manage vendor or 3rd party work streams. Closely align with client and vendor project managers on timely and successful delivery
• Act as the single point of contact for all delivery streams on the projects as it relates to software development, system integrations, certifications, quality assurance, and deployment into production environment
• Recommend internal process, policy, and quality improvements
• Foster a culture of teamwork, collaboration, proactive and positive communication
• IT Project Managers work standard work weeks but may be required to work some evenings and weekends to meet project milestones
• Travel, primarily within the U.S., up to 15-20% of time

Required Qualifications and Skills

• Bachelor Degree or higher in Computer Science, Management, MIS, Engineering, or related discipline
• Relevant Industry Certifications and classes are preferred: Project Management (i.e. PMP, PRINCE II), SCRUM Master, Ethics, Communication, Management
• Comfortable working in a fast paced and entrepreneurial environment
• Ability to manage to a high volume of multiple priorities
• Ability to translate requirements, goals, and directives into well-structured tasks and plans, including implementation plans, Agile stories and tasks, pre-requisites, order of execution, etc.
• Capable of understanding client issues and requests, then translating them into clear deliverables for the teams
• Polished communicator, well organized, detail oriented, and hands on.
• Possess an eagerness to learn the details of the platform and services we provide, both technically (how they work) and from a merchant’s perspective (how they are used)
• MS Project, MS Office, Lucid Charts, Confluence
• Agile tools, such as Jira, DevOps, VersionOne, etc.
• Local to the Philadelphia area

Required Experience

• 3-5+ years delivering software development related IT projects across multi-faceted teams
• Demonstrated strong leadership, decision making, and problem-solving skills and experience
• Demonstrated experience managing multiple concurrent work streams
• Comfortable in a fast-paced entrepreneurial environment
• Interfacing with external and internal stakeholders and SMEs, and C-level personnel
• Experience working with both enterprise level clients and quick agile projects
• Delivered projects using various software development methodologies, including Waterfall, and Agile SCRUM
• Experience translating business process and requirements into deliverables. You will be asked to conduct “JAD” sessions with clients to help guide and drive requirements definitions.
• Experience within the payments and/or financial services industry a plus
• Experience with hands on coding is a plus
• QA Experience is a plus

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Our entertainment client is looking for a Social Media Coordinator to serve a critical role as a primary point-person for all social media programs, and provides best-in-class support to bring those programs to life. The Coordinator works across all aspects of social media, including but not limited to scheduling, asset management, campaign assistance and production assistance.

This is a 12+ month contract, hybrid role with 3 days per week onsite in Burbank.

Responsibilities will include:

• Work with the social title marketing team as a creative voice on campaigns
• Scheduling and uploading social posts and assets to content and asset management systems
• Creating work orders for all video and design requests
• Preparing and organizing weekly assets for social media managers to use for social calendars
• Manage talent assets and talent integration
• Coordinate with Affiliate Sales & Marketing to schedule any video content needed for specific affiliate campaigns
• Be responsible for auditing and maintenance of content on various platforms post-launch
• Update department documentation (rollout documents, presentations, campaign plans) as needed
• Assist the social title team with additional tasks as necessary as well as serve as back-up for other department coordinators when needed

Qualifications:

• 1+ year professional experience in marketing, social media, or other relevant business area, preferably in entertainment
• Knowledgeable about current streaming/television/media trends
• Active social media presence across platforms
• Creative, proactive and independent thinking
• Ability to prioritize, multitask and meet deadlines
• Strong creative writing skills
• Effective communication skills in both verbal and written form
• Ability to build and manage relationships
• Extreme attention to detail
• Ability to learn new systems quickly
• Proficiency with Microsoft outlook, word, excel, and keynote
• Knowledge of social media landscape
• Experience with social media content management systems

the agency worX

The Executive Producer position is responsible for expertly guiding projects from concept to creation, delivery and broadcast. In addition to the process of breaking a series an channel executive should demonstrate a true storytelling agility through a deft application of the storytelling craft across a broad range of genres from adventure, science, docu-drama, hosted and premium factual.

• We value team members with vision and a nose for creative opportunism – the ability to recognize growth potential for existing projects and series. The executive producer must successfully collaborate with internal channel constituents and 3rd party production companies to provide editorial guidance that enables producers to create compelling visual content with powerful storytelling, resulting in entertaining programs that meet/exceed ratings goals.
• He/she must protect programming investment dollars by making sure budgets are reasonable and that production companies deliver according to expectation.

Duties and Responsibilities:

• 55% Collaborate with producers to implement the channels programming strategy during every phase of production: pre-production, casting, scripting, rough-cuts, fine cut and final delivery.
• The EP is the principle editorial voice on assigned projects and tasked with maintaining the Channels core values. Create premium, entertaining and engaging programming that exceeds ratings targets.
• 25% Coordinate with Marketing, Ad Sales, Communications and Digital to provide necessary information and materials for the development and generation of Cross-Platform Content initiatives and strategy.
• 10% Work closely with Production Management to maintain highest editorial standards within budgetary requirements. Provide timely feedback to production companies to maintain production schedule and to make sure all contractual obligations are met. Deliver shows that are on budget and schedule.
• 5% Collaborate with the internal development team in maintaining robust relationships with production companies in order to generate new programming ideas for the network. And team up with the development department in reviewing and preparing select pitches for pre-greenlight and greenlight meetings.
• 5% Work closely with Research to increase TSV and ratings.

This person must be able to run a series so the manager seeking a candidate with show running experience who can successfully deliver on projects. This person will share a direct report so they must have managerial experience. Additionally, this person must be a team player and possess the ability to manage and work with internal and external partners. Someone with experience working with A-list celebrities is a plus. A degree is required along with 5 years experience.

Some additional duties are as follows:

• Creative decisions on direction of series and/or special.
• Editorial notes given on all roughcuts, finecuts and pic locks.
• Recommendations on schedule/budget

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