TBC Corporation

Company Overview

With $5 billion in revenue and 3,800+ employees in the U.S., Mexico and Canada, TBC Corporation is a leader in the mobility industry and one of North America’s largest marketers of automotive replacement tires through wholesale and franchise operations. TBC serves wholesale customers in the United States, Canada, and Mexico through TBC Brands, NTW, TBC International, and TBC de Mexico. Additionally, TBC responds to the needs of consumers in search of total car care at more than 2,000 franchised tire and automotive service centers under the Big O Tires® and Midas®. TBC is headquartered in Palm Beach Gardens, Florida.

TBC markets on a wholesale basis to regional tire chains and distributors serving independent tire dealers throughout the US, Canada, and Mexico. TBC has 20 proprietary brands of tires specializing in passenger, commercial, farm and specialty tires. In 2005, TBC Corp. was purchased by Sumitomo Corporation of America (SCOA). SCOA is the largest subsidiary of Sumitomo Corporation (SC), one of Japan’s major integrated trading and investment business enterprises. In 2018 Michelin, the largest tire manufacturer in Europe, invested in the company which is now a 50:50, privately held joint venture between Sumitomo and Michelin.

Description

Reporting to the SVP/VP of Consumer Category Management, this position is responsible for strategic, tactical, and operational category management of Tier 3/4 products for the TBC enterprise. This is a dynamic position that incorporates leadership, vision, innovation and collaboration across TBC Franchise and Wholesale business units. Responsible for the category management including strategy development, optimization and administration of the appropriate product, pricing, promotional and distribution requirements needed to achieve a competitive edge, customer success, margin, and market share growth. They will develop and implement market-based segmentation strategies for all categories to ensure competitiveness, responsiveness, and coverage. Works in conjunction with TBC Purchasing group to target appropriate sourcing and costing to meet market requirements. The role oversees the product development and marketing strategy for the TBC Brands portfolio of private label, proprietary and exclusive distribution products. The Senior Director will be a progressive thinker who can develop, guide and own initiatives from start to finish.

Job Responsibilities

• Comprehensive direction and leadership for the category management strategy of all Tier 3/4 products to align with current and future needs of the business and our customers
• Championing the profitability and development of our exclusive, proprietary, and private label brands
• Directs and manages the essential relationship with sales leadership to create, vet and execute programs and solutions that drive growth, customer loyalty and profitability
• Communicates the company’s strategic vision and goals to all stakeholders, vendors and advocates for the team’s needs and objectives
• Manage a team of direct and indirect reports, actively developing their skill sets to create a collaborative and functionally strong team
• Define key performance metrics in alignment with company goals and prioritize their implementation within the category management team
• Foster strong vendor relationships to establish mutually beneficial partnerships
• Drive strategic development in various growth categories to deliver success for customers and TBC
• Lead change management efforts to support the company’s growth plan and strategic initiatives
• Incorporate digital transformation and data capabilities to enhance decision making processes
• Conduct leadership reviews to refine brand and category strategy, gain competitive knowledge, initiate tactics and programs
• Lead the development of TBC Brands strategic 5-year category road map
• Lead and provide category management (assortment and promotional) solutions to key customers
• Lead and execute annual category and brands reviews as part of the product life cycle and develop plans to address consumer needs and rationalize underperforming SKUs
• Influence and advise in the planning and forecasting of products and strategic business planning to drive maximum impact to sales and margin
• Direct oversight to ensure proper coverage and efficiency of tires through regular reviews of on hand inventory, sales velocity, and manufacturer lead times
• Utilize data, research, and market feedback to drive strategic product development decisions on where to focus efforts
• Lead the marketing team in setting and achieving the business strategy for TBC Brands private label, proprietary and exclusive distribution products
• Special projects as needed

Qualifications

• Bachelor’s degree in business, marketing, supply chain, finance, or related field. MBA preferred
• 10+ years in sales, merchandising, marketing or supply chain with proven Category Management, retail merchandising or related role experience with at least 5 years in a leadership or management capacity
• Automotive/Tire industry or related experience a plus
• Demonstrated track record of driving revenue growth, optimizing product assortments, and enhancing customer satisfaction
• Solid understanding of the OE tire market is a plus
• Encourages all to participle in the transformation. Provides clear plans for change, advocates implementation. Serves as the primary change agent in fulfillment of business objectives. Constructs the change strategy and effectively communicates its impact
• Strategic Decision Maker. With little or no direction can make sound decisions involving various departments or teams. Can direct stakeholders on matters related to policy and procedures. Utilizes available and applicable analytics in the decision process
• Manages complex projects cross-functionally (internal or external), producing multiple project deliverables simultaneously. Uses advanced techniques to manage projects, including control and reporting strategies to monitor changes
• Demonstrates strategic leadership to inspire and mobilize teams to embrace and drive change, effectively engages with a diverse range of stakeholders, both internal and external; contributes to innovation and creativity; champions diversity, equity, and inclusion. Influence extends beyond boundaries, making a substantial impact on the organization as a whole
• Understands multiple methods and styles of communication. Managers communication style according to the audience and to ensure maximum effectiveness. Able to adjust style intuitively to meet the needs at hand
• Makes recommendations and decisions. Supports and advocates data management, controls, and data mining applications and systems. Is pursued for advice in existing and future technology systems.
• Proficient knowledge of Microsoft Office
• Experience with data analytics/visualization tools (Qlik, PowerBI and/or Alteryx) a plus
• Experience using NPD/GFK/Vehicle Fitment data a plus
• Profound understanding of productivity patterns and advanced techniques to maximize efficiency. Consistently achieve their goals, maintain a healthy work-life balance, and inspire those around them.
• Excels as an individual contributor but also possesses exceptional leadership skills. Ability to engage and empower teams internally and externally to deliver shared objectives. Understands the unique strengths of each team member and know how to harness those strengths for maximum collective benefit
• Understands all information sources and builds on them by developing new business intelligence reports, trend charts and process controls. Implements improvements to meet the needs of stakeholders.
• Exceptional ability to cultivate a culture of respect, inclusivity, and safety. Skillful at nurturing talent through continuous feedback loops and identifying potential future leaders within the team. Anticipates conflicts, builds strong team cohesion.
• In Office (1 day remote)
• Willing to travel 10-20%

Benefits

• Competitive compensation and monthly bonus potential
• Medical, Dental and Vision coverage
• Company paid short term disability and company subsidized long term disability
• Company paid life insurance
• 401(k) with company match and immediate 100% vesting
• Generous paid vacation and paid time off
• Tuition reimbursement
• Flexible spending account
• Employee assistance program
• Purchasing power program that allows associates with a year of service to make large retail purchases through convenient payroll deduction
• Vendor purchase discount program

TBC Corporation is an Equal Opportunity Employer and maintains a Drug-Free Work Environment.

TBC Corporation

The Senior Marketing Manager is a strategic thinker who is skilled in presentations, data analytics, communications, relationship management and quantitative reasoning. S/he is able to build and execute plans and communicate across all levels of an organization. You are an energetic and passionate leader who thrives on both ownership of key responsibilities and an enthusiastic team dynamic. You use analytical thinking to solve problems and present recommendations. You are comfortable as a marketing generalist and project manager.

This will be a hybrid work model:

Monday & Friday: Remote / Tuesday-Thursday: Onsite in Palm Beach Gardens, FL

Occasional evening and weekend availability dependent upon business needs, as well as occasional travel in major cities within US and Canada to support business needs.

Job Responsibilities

• Leads execution of key national marketing initiatives for US & CANADA
• Manage Midas Grand Opening campaigns & Store Transfers
• Review and validate the strategies and activation plans that are grounded in data and consumer insights to meet objectives across Paid Search, CRM, and Web
• Communicate to drive confidence in the plans, creating excitement across internal and external agency teams, Midas field team, and franchise body.
• Analyze promotional performance and media channel effectiveness, in partnership with our agencies, to analyze KPIs and determine the impact on the business and provide learnings for future campaigns.
• Evaluate creative work and media opportunities to ensure that they deliver against the strategic priorities.
• Travel domestically and internationally (Canada) as needed: up to 20%.

Qualifications

• 12-15 years work experience, preferably with strong digital marketing focus
• Bachelor’s degree in Business, Marketing or Advertising required, Masters degree (MBA) highly preferred
• Must have a minimum of 5 years or more of leadership experience with direct reports
• 3-5 years of previous franchise marketing experience
• Strategic thinker – curious by nature with strong analytical skillset (drive to understand the “why”)
• Self-motivated, organized, and able to work through challenges and complexity.
• Exceptional attention to detail, ability to adapt to change and set priorities for competing demands.
• Ability to work independently and coordinate directly with team members inside and outside the department with minimal supervision.
• Proactive self-starter. Enjoy building strong, collaborative relationships with sales team and franchisees.
• Strong Excel skills. Proficient across MS Office suite (Advanced knowledge or experience with building Excel pivot tables).
• Excellent verbal and written communication skills. Communicate effectively and confidently with franchisee business owners.
• Act effectively under deadlines. Committed to taking the job all the way through to the finish line.

Benefits

• Medical, Dental and Vision coverage
• Company paid short term disability and company subsidized long term disability
• Company paid life insurance
• 401(k) with company match and immediate 100% vesting
• Generous paid vacation and paid time off
• Flexible spending account
• Employee assistance program
• Employee automotive service discounts
• And more!

Company Overview

For 65 years, TBC Corporation (TBC), one of North America’s largest marketers of automotive replacement tires, has been a tire company ahead of the curve. Through worldwide operations spanning wholesale, retail, and franchise, TBC also provides automotive maintenance and repair services with best-in-class brands. TBC meets the needs of consumers in search of total car care at more than 3,200 franchised and company-operated tire and automotive service centers under the brands NTB®, Tire Kingdom®, Big O Tires® and Midas®. TBC serves wholesale customers in the United States, Canada, Latin America and Mexico through TBC Brands, TBC Dealer Group, TBC International and TBC de Mexico.

TBC Corporation is an Equal Opportunity Employer and maintains a Drug-Free Work Environment.

TBC Corporation

For 60 years, TBC Corporation (TBC), one of North America’s largest marketers of automotive replacement tires, has been a tire company ahead of the curve. Through worldwide operations spanning wholesale, retail, and franchise, TBC also provides automotive maintenance and repair services with best-in-class brands. TBC meets the needs of consumers in search of total car care at more than 3,200 franchised and company-operated tire and automotive service centers under the brands NTB®, Tire Kingdom®, Big O Tires® and Midas®. TBC serves wholesale customers in the United States, Canada, Latin America, Mexico and the Middle East through NTW, TBC Brands, TBC Dealer Group, TBC International and TBC de Mexico.

TBC Corporation is an Equal Opportunity Employer and maintains a Drug-Free Work Environment.

Description

The Regional Sales Manager will be actively involved in supporting Midas franchisees. This includes supporting success in our tire programs, parts programs, credit programs, and teaching best practices. The Regional Sales Manager role will be responsible for both direct sales and selling intangibles. The Regional Sales Manager will act as a change agent executing business model transformation and will be accountable for improving store operations, growing sales/profits, increasing the value of our franchise network, and growing new stores (both conversions and new construction).

Job Responsibilities

• Build and maintain strong business relationships with Midas Franchisees and their key management personnel.
• Coach Midas Franchisees in change management as they begin the transformation of their business. Teach Franchisees how to lead their teams to become a tire destination while growing car count by saying yes to every customer.
• Execute tactics and strategies to transform the Midas Business Model from a basic service shop to a full service tire destination total car care retailer. Coach, train, and sell to our Midas Franchisees on how to become world-class tire retailers in a service based environment.
• Coordinate and lead regularly scheduled Midas dealer meetings by DMA. Emphasize improving retail execution, supplier initiatives, sharing best practices, implement growth initiatives, and building a camaraderie amongst the dealers in the DMA.
• Work with the Franchise Development team on all aspects of growing store count. Focus includes but is not limited to saving stores, upgrading/transferring weaker dealers to stronger owners and identifying new franchisees.
• Engage with TBC support departments to help achieve franchisee goals. Departments include marketing, training, call center, accounting, real estate, construction, purchasing, and tire merchandising.
• Other duties as assigned.

Qualifications

• A minimum of years 5 years of experience managing a retail tire automotive service business and a sales background in the automotive industry is preferred. Multi-store and or multi- state management experience. Franchise experience in automotive or other retail industries is desirable.
• Bachelor’s degree in business administration or other related field of study is preferred.
• Ability to travel 70-80%.
• Occasional nights and weekends is required to support franchisee special events.
• Ability to challenge, motivate, influence, and communicate effectively.
• Negotiating skills with proven capability to create “win-win” outcomes.
• Exceptional Microsoft Office Skills (PowerPoint, Word, Excel and Outlook).
• Experience in multi-unit retail operations. Including district/area management, store management, business planning, competitive analysis, and retail execution in a company owned or franchise environment.
• P&L management in a competitive automotive environment. Thorough understanding of key financial metrics and ratios (cash flow, break-even, profitability, ROI, labor, controllable expenses, managing Gross Profit % vs. Gross Profit Dollars, etc.) and operational drivers with the ability to recommend and convince franchisees to make changes where appropriate.
• Relationship building talent that gains the trust of franchisees to lead, motivate, change, and hold them accountable to all commitments.
• Customer service orientation and a high level of professional integrity.

Benefits

• Competitive compensation and bonus
• Tuition reimbursement
• 401k plan with a company match. Immediate 100% vesting
• Comprehensive benefits including medical, dental and vision
• Company paid short term disability and employer subsidized long term disability
• Company paid life insurance
• Discounted tire and automotive services
• And more!

TBC Corporation