Job description

Restopro770 is growing and expanding, also searching for an experienced and ethusiastic bilingual Intake Specialist to join our team. We are looking for someone who excels in customer relations and understands the pivotal role they play as the first point of contact for our clients. An intake Specialists mission is to make customers feel immediately comfortable and initiate their positive experience with us.

Job Description:

• Client interaction: Handle incoming calls from clients with professionalism
• Client Relations: Maintain a high level of professionalism and courtesy when interacting with clients. Ensure a positive client experience.
• Organize and schedule services
• Follow up and collect accounts receivable
• Assist in the preparation of regularly scheduled proposal and contracts
• Maintain a filing system

Qualifications:

• Must have Experience with First Party Property Damages, (Public Adjusting Firm or First Property Damage Law Firm).
• Previous experience in an intake role or similar customer service role is preffered.
• Exceptional organizational skills with the ability to manage a high volume of inquiries and tasks simultaneously.
• Strong communication skills, both written and verbal.
• Proficiency in data entry.
• Detail-oriented and capable of maintaining accurate and up-to-date client records.
• Strong follow-up skills to ensure potential clients are effectively and consistently engaged

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Ability to Relocate:

• Sunrise, FL 33351: Relocate before starting work (Required)

RestoPro770