Malteser International Americas

The Communications and Marketing Assistant will assist the Communications and Marketing Manager with raising awareness of Malteser International Americas’ successful programming and brand in the Western Hemisphere. This position will support the development of integrated marketing campaigns and crafting a scope of communications that raise the public’s awareness of the organization’s humanitarian relief and development work while cultivating donors. 

General Duties:

The Communications Marketing Assistant will support the Communications Manager with a range of responsibilities in communications, design, and digital space.

Specific Responsibilities: 

• Oversees and monitors our online presence including website and social media platforms.
• Supports content management for social media platforms, including utilizing social media management tools, understanding them, and being able to engage.
• Supports content creation for digital marketing campaigns, including paid ads to increase digital engagement.
• Prepares performance reports/ specialized data analysis on social media accounts. Partner with the Development Associate to understand and analyze donor data.
• Support website data analysis and cleaning up website as needed.
• Strategize ways to efficiently organize shared content both internally and externally. (Templates, SharePoint, etc.)
• Helps come up with designs for marketing and promotional materials, including infographics, social media explainers, and data visualizations.
• Engages and partners with relevant influencers to increase digital audience reach. Work on activating the Media List. Partner with at least 1 news outlet to boost our voice on a topic of focus for the year.
• Collaborates to compile regular e-mail newsletters to engage and update donors.

Qualifications:

• Bachelor’s or equivalent in Public Relations, Journalism, Communications or related area. Candidates with a degree in other disciplines with a proven relevant professional record will be accepted. 
• Minimum 1-year related work experience in the fields of public relations and marketing, or communications 
• Experience in web and graphic design, WordPress, SEO, and Google Analytics
• Knowledge of data analytics and social media management tools, as well as photo and video editing software such as Adobe Photoshop and Premiere preferable
• Advanced knowledge of Spanish is a plus
• All candidates must be legally eligible to work in the U.S.

Desired skills and qualities:

• Creative writing and editing skills 
• Strategic thinking is a plus
• Ability to multi-task
• Superior project management capabilities, and is able to self-start projects
• Excellent interpersonal communication skills and ability to work collaboratively with internal and external stakeholders
• Highly organized and likes to collaborate in a team setting
• Respectful of Catholic teachings and values

We Offer:

• A responsible and interesting job in an international aid organization with an experienced and committed team
• A one-year fixed-term employment contract with possible extension
• Salary in the annual range of $45,000 to $50,000
• Health Insurance with a portion of the premium subsidized by the employer
• 20 Paid Time Off days per year
• 12 Paid Holidays per year
• 401k with the first 5% matched by employer
• Starting date: October 18, 2023, or earlier

How to Apply:

Interested candidates should send a cover letter and resume to [email protected].

Malteser International Americas

Job Overview: Reporting to Malteser International Americas’ (MI Americas) Executive Director, this position leads on bilingual (English & Spanish) communications, branding, marketing, public relations, and online community engagement. They will design and implement a comprehensive communications strategy that highlights the human stories behind our humanitarian and development programs in the Western Hemisphere and globally. Additionally, they will support our emergency and crisis response communications, raise awareness on the thematic issues within which we work, engage our existing audiences, capture new audiences, and drive fundraising. The Communications and Marketing Manager will implement this strategy by using inclusive language while upholding our faith-based values, adhering to strict fact-checking guidelines, as well as humanitarian norms. This position is responsible for the management of Communications personnel in the Americas. They will also be responsible for liaising with internal and external stakeholders both in the United States and Europe, relating to our affiliate Malteser International (Cologne, Germany) and others as the need may arise. To apply, please send us an email with your cover letter and resume to [email protected].

Major Responsibilities:

Social Media & Content Creation

• Lead content creation, managing hybrid team in New York HQ, and remote teams in Colombia, and Haiti.
• Lead social media campaigns, ads, etc. across all platforms: Instagram, Twitter, Facebook, LinkedIn, YouTube.
• Liaise with external marketing agency to create content for mail-in (print) fundraising pieces, advertorials, major donor appeals, as well as digital acquisitions/growth, email campaigns, and Google Grants management.
• Develop joint marketing/fundraising campaigns together with the Development Manager.
• Implement digital marketing strategy and manage annual budget.

Media & Public Relations

• Manage and coordinate all public and media relations activities for MI Americas, as well as MI (if and when we engage with global events, case by case basis), including press releases, events, publications, and campaigns.
• Cultivate a media list and active relationship building with local, national and regional journalists, bloggers and influencers. Must be comfortable successfully pitching to reporters.

Design & Publications

• Provide creative direction for all projects undertaken by external agencies while ensuring projects are delivered accurately and on time.
• Ensure brand consistency and compliance with organization’s Design Guidelines.

Website Management (www.orderofmaltarelief.org)

• Manage the organization’s American website and oversee it is regularly updated.

Job Requirements:

• Bachelor’s Degree or equivalent in Public Relations, Journalism, Communications, International Affairs or related area. Candidates with a degree in other disciplines with a proven relevant professional record will be accepted. 
• Minimum 5 years’ related work experience in non-profits, humanitarian aid, public relations, or marketing. Preferably with management experience.
• Experience in web and graphic design, WordPress, Canva, knowledge/content management software, as well as with SEO best practices, Google Analytics, Google Grants, social media management.
• Knowledge of photo and video editing software such as Adobe Photoshop, InDesign, and Premiere.
• High degree of inter-personal maturity, ability to work with co-workers, superiors, and junior staff.
• Fluency in English, advanced knowledge of Spanish, other languages are an asset.
• All candidates must be legally eligible to work in the U.S.
• All candidates must possess a current passport and be able to travel domestically and internationally.

Desired skills and qualities:

• Strong writer and editor, keen eye for photo selection.
• Strategic thinking is a plus.
• Ability to prioritize multiple tasks, use independent judgment and follow-through with minimal supervision.
•  Flexibility, and occasional ability to work off-hours and weekends when emergencies arise.
• Experience with crisis or emergency communications.
• Superior project management capabilities.
• Excellent interpersonal communication skills and ability to work collaboratively with internal and external stakeholders.
• Effectiveness in team process, organization and time management
• Highly organized with an extraordinary ability to implement plans and ensure their completion, meeting very strict deadlines.
• Respectful of faith-based values and environment.

We Offer:

• Compensation range: $72,000 – $80,000
• Health Insurance with a portion of the premium subsidized by employer
• 20 Paid Time Off days per year
• 12 Paid Holidays per year
• 401k with the first 5% matched by employer

Background: Malteser International Americas is the affiliate of Malteser International in the Western Hemisphere and is the worldwide relief and development organization of the Sovereign Order of Malta. The organization provides aid to people in need in around 140 projects in 35 countries, regardless of gender, political belief, origin, or faith. Christian values and humanitarian principles form the basis of its work. Further information: www.orderofmaltarelief.org  

Malteser International Americas