Madewell

Our Story

We make timeless clothes that last a lifetime…then pair them with of-the-moment styles season after season, decade after decade. We think that distinct heritage pairs perfectly with modern design and fabric technology. We believe in feel-good color… Even if black or navy makes you feel best, we’re here for that. We’re the experts in signature categories: cashmere, coats, blazers, pants—and we also collaborate with the coolest brands out there because we know that creativity is contagious. We consider leopard a neutral, speak stripes fluently and live for a great gingham. We believe in looking like a million bucks, not spending it—which is why we go the extra mile to source the absolute best fabrics at the most accessible prices. We also know that we have a responsibility to the planet and to humanity to choose eco-friendly fabrics and to support our factory workers, without compromise.

Job Summary

As an Associate Manager, you are a key member of the leadership team. You are responsible for supporting a profitable business–focusing on creating genuine connections that foster customer loyalty, love of the brand, and strong community engagement. You will provide in-the-moment feedback and coaching so each team member can contribute at their highest potential. While you will own a key area of the business, you will also be expected to step into other team members’ shoes seamlessly when needed to keep everything running smoothly.

Job Responsibilities

• Start each shift with a high energy “we will win” vibe that ignites the team.
• Ensure the team is always on track to make their goals and exceed customer expectations.
• Ensure associates are connecting with customers authentically.
• Know what’s happening in the social space and keep the team connected.
• Ensure the team has proper training and shadowing and uses existing tools and resources consistently.
• Come up with innovative and unique ways to engage the community and build loyalty through events.
• Can step into a variety of roles seamlessly to keep the business moving and everyone firing on all cylinders.
• Prioritize “need to do” over “nice to do” and drive initiatives to completion thoroughly and swiftly.
• Can step into the Store Director role if need be and knows the right thing to do.
• Act in a manner that aligns with our values.

(About you) You’ll be great in the role if you …

• Love our brand, customers and teams.
• Have a great fashion aesthetic and are plugged in to what’s happening in the industry and community.
• Have a track record of setting and achieving goals.
• Enjoy working hard and always see things through from start to finish.
• Are energized by change; shift gears quickly and rally the team behind new strategies and projects.
• Value diverse points of view and encourage speaking up with new ideas.
• Have a high school diploma or equivalent combo of education and experience.
• Have 4 or more years of management experience with similar scope.
• Communicate effectively and confidently.
• Process information and operate store systems accurately.
• Are available when we are busy, including: nights, weekends and holidays.
• Are adept with technology and apps and familiar with industry-related blogs and feeds.
• Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds | 18 kilos.
• Must regularly move around all store areas and be accessible to customers.

Before we wrap, a word about a few of our way cool perks…

• Competitive base pay and bonus programs
• Flexible days and hours
• Amazing merchandise discounts
• 24/7 free confidential help with a variety of personal and work concerns
• Personal and professional development
• Giving back –volunteer program, disaster relief funds, charitable matching donations*
• Medical, dental, vision, life insurance, pet insurance, legal plan, ID theft, commuter benefit*
• Time Away – paid time off, holidays, parental leave, disability leave, bereavement*
• 401(k) plan with company matching contributions*
• Note: availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements.

Hourly Range: $29.25 – $43.75

At J.Crew Group (JCG) we aim to pay competitively for our company’s size and industry. The base salary offered will take into account internal equity and may vary depending on the candidate’s geographic region of work premises, job-related knowledge, skills, and experience among other factors. The base salary is just one component of J.Crew Group’s competitive total rewards strategy that also includes the opportunity for bonus, competitive benefits and perks.

One of our core focuses here at JCG is creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds.

JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.
Madewell

Min: $165,600 – Max: $248,400
Title: Sr. Art Director, Womens
Reports to: SVP – Madewell Brand Creative
Location: New York Office
Overview:
Looking for an Art Director possessing strong concept and design skills with an elevated aesthetic. The candidate will be responsible for seasonal and monthly art & design concepts with a focus on campaign ideation and storytelling across Madewell channels. Brand experience across social, store, print, site and email all fall into the candidate’s remit where visual tone and cohesion is key across streams. Assuring concept and design is engaging, relevant and inspiring. The Art Director will be tasked with creating and presenting clear and concise deks for seasonal content and shoots and executing against brand needs. Applicants must have a solid understanding of design principles and the Madewell aesthetic, be fast to learn what works for our customer and how to target new audiences as required. The candidate must have a sophisticated taste and be abreast of current trends in the photography, editorial and fashion world.
Responsibilities & Skills:

• Collaborate, brainstorm and deliver thoughtful cross channel ideas to and with the SVP of Brand Creative.
• The candidate will be highly competent at partnering with members of the wider Brand Creative team including, Marketing, Copywriters, Stylists, In-house Photographers, Project management and Production. Cross-functional partnership with Merchandising and Apparel Design will also be critical.
• Setting and maintaining elevated visual standards. Continue enhancing the tone & aesthetic across design and brand.
• Development of sophisticated typography treatments, three-dimensional layout design, moving image and relevant media use.
• Ability to delegate and activate concepts with the creative team with ability to communicate ideas effectively.
• Flexible team player with creative problem solving and excellent communication skills. 

• Excellent organizational, time management and interpersonal skills needed to excel in this role.
• Ability to multi-task and prioritize workload, taking responsibility for personal and team deadlines.
• Creating distinction between selling and branding through concept and execution.
• Assure retouching team and colorists carry out cosmetic alterations and color accuracy for bothon-figure and still life imagery.
• Must be detail orientated.

Qualifications & Programs:

• The candidate will need 10+ years of experience in the creative field.
• BS/BA degree or equivalent combination of education and experience sufficient to successfully perform essential functions of the role.
• Previous experience of team management in the creative environment.
• Proficiency with all standard creative programs.

We are committed to affirmatively providing equal opportunity to all associates and qualified applicants without regard to race, color, ancestry, national origin, religion, sex, marital status, age, sexual orientation, gender identity or expression, legally protected physical or mental disability or any other basis protected under applicable law.
Madewell

Brand Marketing Associate – PR & Influencer

(Reports to: Sr. Associate – PR & Influencer)

About the job…

We are looking for a PR & Influencer Marketing Associate to join a talented team responsible for press management and paid and organic influencer marketing. Our ideal candidate is a brand storyteller, excellent writer, culture maven, and community builder–while also being focused on reporting on key impressions and acquisition metrics, working cross-functionally with internal and external partners and having a strong pulse on key brand moments. This role reports into the PR & Influencer Senior Associate.

You’ve got to…

• Get us – a passion for the brand that shows up in everything you do, everyday.
• Be a strategic thinker – spend time and energy on what drives the greatest results.
• Look under rocks, be curious, ask questions and use your smarts to think boldly and do the right thing.
• Be a team player – cultivate productive relationships with cross-functional business partners.
• Communicate consistently, with purpose and an understanding of your audience.
• Be a multi-task master – make quick decisions under tight timelines.
• Be nimble and comfortable with change.
• Work independently and take the lead, even when all of the pieces are not in place.
• Articulate your point of view and have the courage and conviction to stand up for your beliefs.
• Have a great fashion aesthetic and be all over what’s happening in the industry.
• Always be on, up for anything and ready to have fun along the way.

We want you to…

• Assist in driving press & influencer marketing strategy that amplifies the Madewell brand through key brand and product launches, as well as fosters brand love through rich storytelling.
• Support a 360 press strategy by prioritizing business objectives into a pitch schedule, story mining, developing messaging focus and leadership reporting.
• Work closely with agency partners to manage pitch expectations, messaging direction and sample facilitation, act as main day-to-day point of contact.
• Collaborate with internal affiliate team to support traffic goals through an aligned pitch strategy, ensuring messaging is consistent across all outreach tactics.
• Assist in developing a comprehensive influencer strategy that achieves awareness and brand love goals, work closely with agency teams to develop and execute again strategy.
• Collaborate with internal creative team on UGC and creator content opportunities.
• Manage all media monitoring including weekly leadership reporting, project based reporting and live media alerts in key moments.
• Maintain and develop ownership of VIP discount program.
• Create monthly season-focused product look books and manage all hi-res image requests.
• Facilitate all shipping and product inventory management, oversee sample coordinations as needed.
• Assist with budget management and work with legal on agency and partnership agreements.
• Keep a pulse on what’s notable in the fashion, influencer, celebrity, lifestyle, social media spaces and beyond(!)

Oh, and by the way, you…

• Have 2-4 years of directly related experience. Fashion, agency or startup industry experience or heavy interest a plus.
• Have a deep understanding of the Madewell customer and passion for the brand.
• Have excellent organizational skills with the ability to manage multiple projects at a time.
• Have solid written and verbal communication skills.
• Must be a resourceful problem solver.
• Have an excitement for learning, are open to new experiences and challenges in a fast-paced environment.
• Are personable and flexible with demands and changes in extremely fast-moving business environment.
• Are skillful in MS Office Applications, incuding Outlook, Excel and PowerPoint.
• Have proficiency in relevant social channels including Instagram, Facebook, Twitter, Snapchat, TikTok and YouTube.
• Comfortability with Adobe Creative Suite, including InDesign, is a plus.

We are committed to affirmatively providing equal opportunity to all associates and qualified applicants without regard to race, color, ancestry, national origin, religion, sex, marital status, sexual orientation, gender identity or expression, legally protected physical or mental disability or any other basis protected under applicable law.

Madewell