City Plumbing

Our Marketing team is growing!!

Now that we have become a PE backed business, we’re growing our Marketing team to evolve the way we interact with our customers and grow our brand reputation.

One area that we are excited to recruit for, is a brand new Social Media Marketing Manager.

As our Social Media Marketing Manager you’ll own the development and execution of the Social Media strategy for the Highborne Group and its major customer-facing brands, including City Plumbing and The Bathroom Showroom.

Excited for this opportunity? Read on to find out more about our new Social Media Manager

The Role:

As a fast paced Private Equity backed business we have big plans for 2023. We’re growing our Marketing team to evolve the way we interact and engage with our customers.

(Highbourne Group includes brands such as City Plumbing, Direct Heating Spares, Energy Efficiency, National Shower Spares, Plumbnation, Plumbworld, The Bathroom Showroom, and The Underfloor Heating Store).

With social media at the heart of the Group’s PR strategy, this role will oversee social media activity across the Group’s main brands, working closely with external agencies and internal teams to deliver measurable, integrated campaigns and incorporating influencer marketing to engage our customers.

This means as our Social Media Marketing Manager, you’ll own the development and execution of the Social Media strategy for the Highbourne Group and its major customer-facing brands, including City Plumbing and The Bathroom Showroom.

Areas of focus include:

• Working closely with the wider Marketing team and the business to define key opportunities and the most effective mediums to deliver impactful and aligned campaigns to our customers and relevant stakeholders.
• Driving cost-effective and impactful B2B, trade, and consumer campaigns through social media.
• Increase sales through our digital and branch routes to market through the development of compelling social media content. Managing external agencies and working closely with the internal digital teams to bring the social media strategy to life through compelling, creative, and engaging content that delivers results.
• Understand our various routes to market and establish meaningful and effective social media strategies that are fit for purpose for our different business types.
• Work closely with the Internal Communications team to align calendared activities and communication style.
• Ensure key messaging and activities are managed in a way that provides the correct level of understanding and impact for internal teams and external stakeholders/customers.

This Marketing opportunity offers the opportunity to work on a hybrid basis. Therefore, you should be within commutable distance of our offices in Crick, Northamptonshire.

As a Marketing team we all meet in the office at least twice a week.

You:

You’ll live and breathe our customer-first ethos, with a creative and proactive approach. You’ll enjoy working collaboratively with the wider Marketing team and you’ll be committed to acting with integrity and honesty in everything you do.

Required skills and competencies:

• Experience working agency or client side managing social media for a large organization.
• Knowledge of defining and tracking social media campaigns.
• Strong communication skills with the ability to influence those around you.
• A growth mindset, able to challenge ideas to drive through solutions.

It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Comms Marketing, Digital Marketing, Marketing Executive, Marketing Manager, Paid Media, Social Marketing Manager, Social Media Executive, Social Media Manager.

Us:

From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career!

We’re proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we’re super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.

Benefits Package and Cultural Environment:

• Discounts, savings and cash back at numerous retailers
• Savings on driving lessons, phone bills, gym memberships as well as further benefits
• Life assurance
• Bonus
• Extended family policy including maternity, paternity, additional annual leave and more
• Mental Health First Aiders and Employee Assistance Programme, let’s be there for each other
• Complete induction and a company that lets you grow and encourages development
• Financial education and loans
• Flexible working options
• Striving to create an environment of inclusion so everyone can be their true self
• And more!

We’re passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don’t want you to ‘fit’ our culture, we want you to enrich it. #BelongWithUs

City Plumbing