Texas Casting Calls & Acting Auditions

RESTAURANT AND CLUB MANAGER

Trail Drive Management Corp. – Dickies Arena of Fort Worth, TX

Dickies Arena is a 14,000 seat, spectacular multipurpose venue located adjacent to the Will Rogers Memorial Center campus in Fort Worth, Texas. The arena is owned by the City of Fort Worth and managed by the not-for-profit operating entity, Trail Drive Management Corp (TDMC). The state-of-the-art arena hosts concerts, sporting events and family entertainment, and is the new home to Fort Worth Stock Show rodeo performances.

Classification: Exempt Full Time

Reports to: Manager of Clubs

Supervisory responsibility: Exercises general supervision over restaurant and bar supervisors and full time & part time administrative and operations-based team members

Job Description

The Restaurant/Clubs Manager is responsible for overseeing a wide variety of activities including, but not limited to event planning, event day operations such event specific opening/closing/check-out procedures, reporting, payroll, menu build/spec/design, hiring, staffing and guest relations. Another primary function of this position is to serve as a team member liaison by supporting the training and development of PT hourly staff. The Restaurant/Clubs Manager monitors event day operations ensuring safe sanitation practices and responsible service of alcohol, while striving for an optimal experience for guests. Days of week, shifts, hours & total hours per week for this position fluctuate depending upon arena event schedule. The Restaurant/Clubs Manager will work closely with the Suites, Loge Box and Clubs Management team to help provide insight into anticipated demand, as well as specific guest details/needs for each event. The Restaurant/Clubs Manager is a full-time position that reports to the Manager of Restaurants and Clubs

Essential Duties (Include, but are not limited to the following):

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

• Partner with all food and beverage managers to ensure successful operations at Dickies Arena
• Assist with the establishment and enforcement of Dickies Arena policies
• Work closely with other team members and other departments to ensure department specific procedures, tasks and goals are met, consistent and effective communication occurs, efficient operational performance and a positive reputation of venue within the market/ industry is maintained
• Responsible for the hiring, training, staffing, and scheduling of all Restaurant/Clubs team members
• Assist in the menu development for all Restaurant/Clubs including recipe, spec, costing and presentation
• Drive the development of promotions and programs to enhance the guest and team member experience with the Restaurant/Clubs locations
• Build and maintain the Restaurant/Clubs POS related and reservation systems to support the developing needs of the arena operations
• Work with marketing team to distributed Restaurant/Clubs promotional information
• Direct any other inquiries (not regarding Restaurant/Clubs food and beverage) to the correct entity and/or personnel.
• Organize and maintain filing system (digital and physical) of events including all rodeo, sporting, concerts, and other events.
• Create and update various F&B documents such as but not limited to inventory forms, requisition sheets, menu specs and training documents
• Have complete knowledge of all menus, items, ingredients, and presentation
• Work closely with the culinary leadership team; ensure appropriate production levels, assist with menu development, ensure accuracy in executions of all special requests, etc.
• Conducts Pre-shift meetings
• Maintain beverage inventory
• Maintain digital menu boards content
• Capture, store and share image content for website, social media and menus
• Engage with restaurant guests at their tables, and venue guests to ensure exceptional hospitality is always received for each event
• Monitor smallwares and repair/order as needed
• Develop and implement training procedures and documentation
• Support the premium operations team as needed
• Assist with resolution of all departmental guest service issues
• Follow and enforce policies associated with the safe service of all alcoholic beverages
• Responsible for enforcing, executing and maintaining all safety, security and sanitation standards throughout the venue
• Responsible for ensuring food quality in presentation and production throughout all Clubs/Restaurants
• Assist and support the mentorship and development of all Restaurant/ Clubs supervisors and team members daily
• Thoroughly and accurately use all selected systems as appropriate for position (Purchasing, Point-of-sale, Work Force Management and more)
• Assist with ensuring achievement of all financial goals within the Restaurant/Clubs department
• Conduct and oversee the ordering and inventory management aspects of the Restaurant/Clubs department
• Other responsibilities and tasks as deemed appropriate by the Food and Beverage and Dickies Arena Leadership Team

Qualifications

• 3+ years of experience in food & beverage operations with 2+ years in a supervisory/management capacity.
• Experience in a sports and/or entertainment venue with restaurant experience strongly preferred.
• Experience in multi-restaurant service types; fast casual, fine-dining, etc. strongly preferred
• Previous experience leading large teams; inclusive of supervisors and part-time team members (30+ strongly preferred)
• Experience leading teams
• Attention to detail
• Keyboarding skills and computer proficiency with software knowledge including MS Office Experience, implementing and operating Point of Sale, On-line reservations and purchasing related technology
• Experience with computerized work force management software strongly preferred
• Excellent written and verbal communication skills
• Solid organizational skills with the ability to handle multiple projects at one time
• Must be able to work extended shifts of 10 hours or more as business dictates
• Must be flexible with schedule and able to work different shifts
• Ability to work nights, weekends and holidays
• Must be able to work in fluctuating temperatures
• English reading, writing, comprehension, math and computer skills required
• Ability to taste and evaluate food and beverage products
• Must be able to reach, lift, stoop, bend and perform extensive standing and walking (including stairs) throughout shift
• Ability to use hands in using office equipment, including the computer system
• Ability to express or exchange ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly
• Ability to perceive the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound. Ability to talk and hear to conduct phone and radio correspondence
• The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; determine the accuracy, neatness, and thoroughness of the work assigned; visual inspection involving small errors and/or operation of machines (including inspection); using measurement devices; and/or assembly parts at distances close to the eyes

Intellectual/Social, Physical Demands And Work Environment

The intellectual/social, physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Intellectual/Social Demands

• While performing duties of this job, the employee is frequently required to multi-task under time limits and with moderate to high pressure situations. Position requires constant attention to details and accuracy of specified standards including: following simple to complex (more than 3 steps) instructions, and concentration which frequently extends beyond 30 minutes at a time. This position also requires frequent use of interpersonal skills with internal and external clients. Employee will frequently communicate via radio and in-person with others and exchange accurate information. This position requires employee to frequently work both independently or as part of a team. Position also requires being able to recognize and resolve conflicts, by being able to openly communicate with clients.

Physical Demands

• While performing the essential functions of this job, the employee will frequently operate a POS system, computer and other office devices such as calculators, telephones, copy machines, faxes and printers. Employee will constantly move about inside and outside various areas of the facility before/during/after events to interact with internal/external clients and supervise the work of employees during events. Employee must constantly communicate via telephone, radio, email and in-person with others and exchange accurate information. Employee may occasionally be required due to business demands and event operations to lift and/or move up to 50 pounds. As business, maintenance, operations or emergency situations require, employee may sporadically assist in lift/move 100 lbs. or more.

Work Environment

• The duties of this position are performed primarily indoors but do require frequent movement in and out of controlled temperature units such as refrigerators and/or freezers. The noise level in the work environment is usually moderate, with the exception of event days, where the sound levels may be higher than moderate. Employee will be occasionally exposed to outdoor weather conditions, year-round. Employee will be exposed to and working in extreme temperatures when utilizing various pieces of equipment.

Other Duties

• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Trail Drive Management Corp.

Employment Type: Seasonal (August – November)

Job Functions: Event Production

Employer: Bigsley Event House

We are Bigsley, a worldwide event production and experience design company. Our mission is to bring people together through shareable moments and exceptional experiences, and to make the world a happier, healthier place. After the great success of our first product, The Color Run, we decided to expand our happiness portfolio by creating Pumpkin Nights.

About Pumpkin Nights:

Pumpkin Nights was founded in 2016 at the Minnesota State Fairgrounds with a mission to showcase local artists, and celebrate the most magical time of year without the spooks and scares. Pumpkin Nights is an outdoor, family-friendly pumpkin festival for the whole family. Spread over a half-mile walking path is 7 fantastical lands built using over 3,000 hand-carved pumpkins and funkins.

This season we’re producing Pumpkin Nights in Dallas and Austin Texas.

We’re looking for local Event Directors to work with our in-house team to create the on-site magic. The contract work will begin in August and run through mid-November. We have positions for Dallas, TX and Austin, TX.

Work Hours:

• Minimum number of hours committed to fulfilling the Services:
• Before set up: 8 hours/week
• During set up: 64 hours/week
• During festival: 42 hours/week
• During tear down: 64 hours/week, unless able to tear down installations quicker than one week.

Required Qualifications:

• Self starter
• Entrepreneurial (problem solving and opportunity capturing)
• Directed events from start to finish
• Good connections within market
• Ability to sell and close
• Great communication skills
• Ability to recruit, train, and lead teams
• Honesty and Integrity
• Logistics and Operations
• Hospitality experience and customer service skills

Preferred Qualifications:

• Own or have owned your own business
• Directed large scale events (Min. 1k+ participants)

Job Description:

Training & Pre-event Prep

• Visit Bigsley Event House in Salt Lake City for an in-depth training on Bigsley Event House and Pumpkin Nights – who we are and what we do.
• Includes training on experience design/participant experience, on-site logistics, electrical, foam structure repair, and all standard operating procedures
• Work closely with Bigsley Event Directors to learn everything you can from them about onsite logistics, strategy, and best practices.
• Book all subs, entertainment, and suppliers for the festival – contact information for past vendors used will be given to you at the training.

Venue & Personnel Management

• Develop a strong relationship with the venue team
• Recruit and hire local staff to work the festival
• Set up team (10-14 ppl – mix of Bigsley Road Warriors and local help)
• Festival team (26-32 ppl – all local help)
• Take down team (10-14 ppl – mix of Bigsley Road Warriors and local help)
• Direct the Bigsley and local help during the 3 week set up
• Direct the local help during the festival
• Direct the Bigsley and local help during the 2 week take down
• Identify, Solve and Implement (ISI) problems and solutions where/when necessary to improve the participant’s on-site experience
• Stay in close communication with the Bigsley Team to implement on-site activations, strategies, and changes
• Scout out a local warehouse to store PN installations (if necessary) – if in existing market, create a strong relationship with warehouse owner

Vendor & Sponsorship Management

• Work closely with the Bigsley Partnership Team to ensure all vendor, sponsorship, and corporate group agreements are being fulfilled on-site
• Help generate leads for local sales and partnerships

Merchandise & Cash Handling

• Responsible for leading a team to setup and manage a pop up Pumpkin Nights Shoppe with branded merchandise
• Report daily sales and submit cash deposits from the store, box office, parking, etc.

Manage & Optimize Event Budget

• Gain an understanding of the budget and financial goals for the event – ensure we’re hitting targets, within budgets, etc.
• Manage the budget during the event – are we on target? Are there actions to take to increase our ROI?

Marketing & PR

• Be the go-to (or train a specific person) for all news interviews before and during the festival (Bigsley will let you know when and where these are located. Must be flexible as these might be during very early mornings)
• Participate at the local State Fair or other events (if applicable) to promote Pumpkin Nights
• Implement grassroots campaigns to promote Pumpkin Nights

Local Event Team

• Create a schedule for each member of your team during the festival (limit to 40 hours per week)
• Train and manage team (25-32 staff members per night) for duration of festival

Weekly Call with Bigsley

• Event Director and Bigsley will chat daily about the festival – ISI (Identify, Solve, Implement), talk about what’s working well, what can be improved, and best practices
• Event Director implements action items from meeting before event & on-site (as needed)

Daily & Post Event Analysis

• Event Director to email PN Product Manager a daily recap
• Event Director meets with Bigsley Team to debrief experience (the good, the bad, the ugly) mid-November, shortly after teardown

Bigsley

Reporting to the Director of Catering and Events, the Catering & Events Manager is a key member of the critical Catering team of 6 who are collectively responsible for managing all of our Club events to the highest attainable standard.

While coordinating numerous events simultaneously, this role is the liaison between the ROCC Members for all aspects of their events. Ensuring success by identifying event resources, coordinating pre-event details, effectively managing all on-site logistics and recommending the most appropriate food and beverage are critical success factors for this high profile, dynamic role.

Duties and Responsibilities

• Preserve the River Oaks Country Club Member experience without hindering the event experience for hosting Member and guests
• Conceptualize, budget, contract, plan, and coordinate all aspects of the events falling under your purview, including Member events such as wine program, tennis, golf, and aquatics areas of the club, as well as holidays, socials, corporate, nonprofits and weddings.
• Clear room diagrams and detailed event orders noting all food and beverage requirements, timeline, set up, and decor details.
• Assist members with hiring and coordinating outside vendors for event elements such as entertainment, linens, florals and audio visual.
• Build and maintain positive relationships with Members, event hosts, internal partners, and vendors.
• Addresses Member and Guest inquiries, questions, concerns, complaints. Partner with vendors during planning and execution.
• Undertake site visits with events host and vendors as required.
• Manage financial requirements for an event including budgeting, deposits, final payments and processing vendor invoices.
• Make informed and experienced decisions that exceed Member and guest expectations while always considering the best interest of the ROCC
• Provide onsite support for set-up/teardown, event flow, registration while acting as liaison between the ROCC Members, guests and internal support staff.
• Effectively manage time between long-term and short-term planning requirements.
• Ensure internal and external partners are set-up for success by including historical event details, dietary restrictions, anticipating the needs of the Member/guest and utilizing applicable industry trends.
• Participates in all ancillary functions and organizations which enhance job performance, maintain industry knowledge, current trends as well as personal professional development.

Qualifications

• Three to five years’ experience in a hospitality/catering and event environment responsible for planning and executing sophisticated events
• Previous experience at a private club in the Catering/Events team
• Bachelor’s degree preferably with an emphasis in Hospitality and/ or Event Management
• Experience and interest in managing wedding events
• Knowledge of the logistics involved in planning and executing complex events.
• Proven track record of spearheading new projects or assigned responsibilities on time and within budget with minimal supervision.
• Strong, analytical and problem solving skills
• Demonstrated ability to communicate effectively, including proficiency in clear, concise and compelling written and verbal communication skills, as well as listening and proof reading
• Excellent administrative, telephone, organizational and interpersonal skills, strong working knowledge of computer software such as Microsoft Office, Adobe Acrobat and internet capabilities
• Able to flex work schedule each week to include evenings, weekends and holidays as per the event calendar
• Experience with Delphi and Social Tables a plus

Personal Characteristics

• Adapts easily to fast paced, ever-changing situations, member expectations and short term event announcements
• Builds rapport well and maintains positive win-win relationships with internal partners, external vendors, Members and guests
• Attains a high level of professional presentation including attire, attitude, judgement, attention to detail and discretion.
• Able to confidently work with a diverse group of people and interface with all levels of management.
• Seen as honest, possessing integrity, strong sense of ethics and act as a team player
• Possesses an eye for detail and willingness to roll up sleeves and pitch in
• Resourceful, efficient with sense of urgency, quick learner and dependable
• An advocate for superior member/customer service
• Able to effectively manage time between long-term and short-term planning requirements

The Club and Our Benefits: We offer excellent benefits for full-time positions including: Medical, Dental, Vision; 401(k) Matching & Safe Harbor Contributions; Group/Voluntary Life Insurance; Paid Time Off; Short and Long Term Disability; Annual Christmas Bonus*; Employee Meals*; Complimentary Parking*; Employee Scholarship Program*. (*benefits available to all current employees)

Founded in 1923, River Oaks Country Club is considered among the nation’s premier private clubs and is ranked number 56 of the Top 100 Golf and Country Clubs globally by Platinum Clubs of the World. Situated on 183 acres, the Club has a long-standing reputation of providing members, their families and guests with an exceptional club experience and unparalleled service.

River Oaks Country Club is an Equal Opportunity Employer: River Oaks Country Club grants equal employment opportunity to all qualified persons without regard to race, color, sex, age, national origin, religion, genetic information, mental or physical disability, or any other characteristic protected by applicable federal, state or local law.

Disclaimer: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilitiesthat are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Adapts easily to fast paced, ever-changing situations, member expectations and short term event announcements

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

River Oaks Country Club

Are you ready to join our Rockin’ band? Hard Rock Cafe is seeking talented Open to Relocation General Managers!

Relocation provided.

Hard Rock International (HRI) is one of the most globally recognized companies with venues in over 70 countries spanning 265 locations that include owned/licensed or managed Rock Shops®, Live Performance Venues and Cafes. HRI also launched a joint venture named Hard Rock Digital in 2020, an online sportsbook, retail sportsbook and internet gaming platform. Beginning with an Eric Clapton guitar, Hard Rock owns the world’s largest and most valuable collection of authentic music memorabilia at more than 86,000 pieces, which are displayed at its locations around the globe. In 2022, Hard Rock Hotels was honored as the number one brand in Outstanding Guest Satisfaction for the second year in a row among Upper Upscale Hotels in J.D. Power’s North America Hotel Guest Satisfaction Study. This designation is the fourth consecutive year the iconic brand has been among top brands in this category.

HRI is the first privately-owned gaming company designated U.S. Best Managed Company by Deloitte Private and The Wall Street Journal for the second year. Hard Rock was also honored as one of Forbes’ Best Employers for Women, Diversity and New Grads and a Top Large Employer in the Travel & Leisure, Gaming, and Entertainment Industry. In 2021, Hard Rock Hotels & Casinos received first place ranking in the Casino Gaming Executive Satisfaction Survey conducted by Bristol Associates Inc. and Spectrum Gaming Group for six of the last seven years. For more information on Hard Rock International, visit www.hardrock.com or shop.hardrock.com.

Responsibilities

The General Manager is the senior business leader in the cafe responsible for upholding all brand standards and core values, while meeting or exceeding Hard Rock’s business objectives. Responsible for asset management of the entire facility, the General Manager is expected to demonstrate an entrepreneurial approach to identifying and acting on opportunities and challenges to maximize the business’ full potential in the market.

• Demonstrate the ability to grow the business by generating consistent year-over-year entrée count
• Manage the business in a sustainable manner that meets or exceeds agreed upon financial and other business goals, while adhering to all of Hard Rock’s brand standards and core
• Attain a level of top-line sales performance that ranks as #1 in your market place competitive
• Communicate a clear direction to your team by understanding the business’ strengths, weaknesses and
• Empower your team with a consistent mission regarding cafe goals to achieve desired results.
• Work cross-functionally so that your team executes all systems and processes to consistently deliver all products and services to brand
• Build a highly functional team of management and hourly team members who share a common vision and values surrounding the overall success of the
• Champion change, ensuring all local and company initiatives are implemented successfully.
• Foster an environment of customer advocacy in which all team members put the guest first in very
• Set standards for overall guest satisfaction that meet or exceed brand standards as determined by an objective ranking
• Be responsive and hospitable to guest feedback from all sources, including social media and
• Attract and retain the most exceptionally talented people available in the market and place them in positions that leverage their skills and expertise for maximum
• Clearly define goals and expectations for each management and hourly team member using performance review tools and hold your people accountable for successful performance.
• Actively nurture your team’s development and advancement along well-defined career paths.
• Consistently demonstrate that you have an enduring passion for your own continuous learning and professional

This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.

Qualifications

EXPERIENCE, EDUCATION, AND CERTIFICATIONS

• Minimum 10 years of experience in the hospitality industry inclusive of restaurant front line operations.
• Bachelor’s Degree in HRM or Culinary preferred.

Skills

• Strong leadership and interpersonal skills
• Must possess strong communication and listening skills, excellent speaking, reading and writing.
• Comprehend and use technical or professional language, either written or spoken, to communicate complex ideas.
• Ability to effectively pitch and present information in one-on-one and group situations to media, customers, clients, partners and other employees of the organization.
• Multiple language abilities a plus, fluency in English required.
• Genuine enthusiasm and aptitude for serving people
• Excellent verbal and written communication skills
• High level of business acumen and common sense
• Demonstrates strong problem solving skills through ability to diagnose and implement solutions

PHYSICAL DEMANDS

• Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, bending) for extended periods of time.
• Ability to sit for extended periods of time.
• Ability to make repeating movements of the arms, hands, and wrists.
• Ability to express or exchange ideas verbally and perceive sound by ear.
• Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders.
• Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10
• Ability to turn or twist body parts in a circular motion.
• Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment.
• Ability to travel via auto or airplane for long periods of time.

Closing:

Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL – SERVE ALL, and strive to foster an inclusive workplace culture for every team member. Hard Rock welcomes and encourages applications from people with disabilities. Consistent with the Americans with Disabilities Act (ADA), it is the policy of Hard Rock to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact a member of our Human Resources team.

Disclaimer

While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

Hard Rock International

Job Title: Guest Experience Coordinator

Job Highlights

The Guest Experience Coordinator will collaborate with the Director of Patron Experience and Guest Experience Manager to ensure the customer experience is memorable. Develop plans and support training/policies to ensure the elimination or reduction of hassle factors. Continually seek to improve and innovate for the benefit of our customers by reacting to feedback and collaborating with partners internally and externally.

Join Us!

We are looking for talented, passionate, dedicated people who are eager to make contributions to our

community and our mission.

Concerned you do not meet every single requirement listed? Apply! We know that some people are less likely to apply for a job if they don’t think they meet 100% of the requirements. At HGO, we are dedicated to building a diverse, inclusive, and authentic workplace. So, if you’re excited about this position but your experience doesn’t align perfectly, we encourage you to apply! You may be just the right candidate for this position or another role at HGO.

About the Houston Grand Opera

The mission of HGO is to enrich our diverse community through the art of opera. We do so by creating, curating, exploring, and producing outstanding experiences centered around the human voice. HGO has received a Tony Award, two Grammy Awards, and three Emmy Awards – we are the only opera company in the world to win all three honors.

Our strategic focus is two-fold: creating profoundly enriching experiences for our diverse audiences and clearly defining and positively promoting the HGO brand.

We are passionate about building and sustaining an inclusive and equitable working environment for all company members. We believe every team member enriches our diversity by exposing a broad range of ways to understand and engage our community and discover, design, and deliver enriching experiences.

Compensation and Benefits

The starting salary for a candidate who meets the minimum requirements of the position is $42,000. We offer robust benefits to full-time employees, including:

• Comprehensive and affordable health benefits, including medical, dental, and vision insurance; a high-deductible healthcare plan with an employer funded health savings account; a flexible savings account; an employee assistance program; and employer-paid life, short-term and long-term disability insurance.
• Generous paid time off including vacation, wellness, parental leave, and scheduled and flexible holidays.
• 403b retirement plan with employer match.
• Flexible work schedule.
• Hybrid work environment.
• Professional development fund and opportunities.
• Discounted parking in the Theater District garage and nearby lots plus easy access to Metro transportation.
• Free tickets to our mainstage and community productions and events.

Key Responsibilities

• Work with Guest Experience Manager to manage the front of house team (including liaison of a House Manager, Assistant House Manager, and team of Guest Services Representatives) by communicating policies and procedures to ensure that HGO customers have the best experience possible during events.
• As requested, serve as the organization’s customer service lead at events, dealing with any escalated issues and making decisions as needed.
• Schedule all front of house staff for performances including Guest Services. EMTs, and police officers. Ensure all parties are knowledgeable about their responsibilities and the elements particular to each event. Help create a welcoming and inspiring environment for these parties on event nights.
• Process invoices and payroll for all front of house staff including timely and accurate approval of timesheets and invoices.
• Support Guest Experience Manager, Human Resources and partners in recruiting and hiring staff.
• Support training for those who interact with HGO customers, including part-time and contract staff, internal colleagues, and external partners. Execute process for auditing operations, providing actionable feedback, and reinforcing desired performance.
• Assist the Guest Experience Manager in efforts to create a memorable, share-worthy, and entertaining experience for guests.
• Communicate with Houston First, Levy, and other building partners to ensure all are informed of HGO needs and plan for circumstances related to each performance.
• Work with the Guest Experience Manager to create post-event recaps that track the overall experience, capturing data from the day, best practices, opportunities for improvement and issues that need immediate resolution. Ensure recaps are appropriately distributed and appropriate actions are taken in a timely manner.
• Lead inventory management efforts for Opera Cues, our event program.
• Assist Customer Care Center in answering customer inquiries and finding solutions for feedback we receive via surveys, staff feedback, etc.
• Provide activation and event support to entire Audiences team when needed, including efforts to expand to new audiences, sell tickets, or deliver on Subscriber benefits.
• Provide Administrative support to the Patron Experience team as requested including data entry, report generation, inventory, organizing, accounting tasks, and other office management duties as requested.
• Additional responsibilities as assigned by the Chief Marketing and Experience Officer, Director of Patron Experience and Guest Experience Manager.

Qualifications

• Bachelor’s degree preferred.
• 1-3 years of experience in guest services, event services, hospitality or relevant field required.
• Proficient in the use of computers to include knowledge of Microsoft Office software.
• Experience managing part-time and contract staff a plus.
• Experience working in a theater, concert hall, or similar venue a plus.
• Must be available to work a flexible work schedule to include nights and weekends.

Other Skills and Abilities

Must be a highly motivated and meticulous self-starter with ability to balance numerous tasks and deadlines within a brisk day-to-day pace. Must be able to communicate effectively at all levels. Must be a team player and creative thinker. Must be flexible and able to manage their schedule and prioritize workflow.

Physical Demands

The physical demands described here are representative of those we consider important for an employee to successfully perform essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The Guest Experience Coordinator will need to be able to stand for long periods of time and lift up to 25 lbs. Coordinator positions also require sitting for long periods of time, repeating the same movements, and use of their hands to handle, control, or feel objects and tools. It is important for Coordinators to be able to see details of objects that are less than 20 (twenty) inches away, communicate clearly so listeners can understand, and understand the speech of another person.

Equal Opportunity

Houston Grand Opera is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at HGO are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by federal, state, or local laws or regulations. HGO will not tolerate discrimination or harassment based on any of these characteristics. HGO encourages applicants of all ages.

Houston Grand Opera

Headquartered in Plano, TX, Cinemark Holdings, Inc. is a leader in the motion picture exhibition industry with 500+ theatres in the U.S. and Latin America.

Join Our Team!

Do you enjoy working together as a team to accomplish major goals? Join Cinemark to utilize and expand your skills! We are dedicated to making the movie experience memorable, “One Guest at a time.” Our world class talent creates a warm and friendly culture through shared values.

Reporting to the SVP, Investor Relations, the Director Investor Relations will be a key member of a small, collaborative, and dynamic team. The position offers high visibility internally and externally with direct exposure to executive leadership, in particular the CEO and CFO. This role will be integral in preparation for earnings calls and investor meetings, as well as helping develop the IR program’s vision and strategy and ensure successful execution of the comprehensive IR plan.

A Day in the Life of a Director – Investor Relations:

• Build relationships with the investment community, communicate the organizations strategies and financials and target potential investors with the intent of having the organization’s shares accurately valued in the market
• Partner with the Executive team to develop the investor targeting strategy through research, prioritization and building a pipeline of new investors.
• Develop and share capital markets updates and insights, including valuation trends, investor perspectives, and communication best practices
• Synthesize investor feedback, sentiment, and questions for the benefit of the company’s senior leadership team, helping frame potential responses and/or disclosures
• Provide business, financial and market intelligence to the senior leadership team, identifying industry trends, shareholder concerns and competitor actions that might impact the company
• Collaborate with Financial Planning & Analysis, SEC Reporting, SVP Investor Relations, CFO & CEO, and various other key players as needed, to develop and communicate key messaging regarding financials and strategy
• Prepare for quarterly earnings calls, including architecting strategic messaging, drafting initial script, anticipating analyst questions and developing proposed responses
• Organize investor conferences and meetings, including preparing schedule, coordinating logistics, and developing commentary and presentations
• Monitor peer/competitor/industry-related earnings calls, presentations, and media commentary; compare financial performance/positioning relative to peers, relay highlights to senior management and assess Cinemark messaging opportunities
• Monitor analyst communications and track financial models against company projections and notify SVP Investor Relations of any significant deviations
• Ensure compliance with SEC requirements, Reg FD in particular
• Track, analyze, and report on investor base/shareholder changes
• Target potential investors with investment styles that align with Cinemark profile
• Maintain investor database with meetings/calls conducted

What You Will Need to Have:

• Bachelor’s degree in relevant area, such as Finance or Accounting. A Master’s degree is not necessary but is considered an asset.
• 7+ years of finance, accounting, and/or investor relations experience with outstanding financial and analytical skills, as well as ability to understand and explain complex subject matter.
• Buy-side/sell-side/consulting/agency experience a plus. Experience in retail and/or entertainment industries also a plus.
• Solid comprehension of financial reports/metrics and financial data/analytic tools; demonstrated ability to learn new concepts quickly and complete multiple/diverse assignments with high levels of quality.
• Strong written and verbal communication skills, including presentation-making and ability to write quickly and persuasively under tight deadlines.
• Ability to develop and maintain business relationships while working across various departments and levels of management, including senior executives.
• Demonstrated ability to function in a fast-paced working environment.
• Excellent organizational skills and attention to detail.
• Proficient in Microsoft Office Suite, including Excel, Word, PowerPoint and Outlook

DISCLAIMER: This job description is not an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

Cinemark USA, Inc. is an Equal Opportunity Employer

Cinemark

At AVI, we live and breathe technology. It’s just part of our DNA. We’re deeply passionate about designing and integrating the latest technology for our customers. We cross the entire spectrum of business, government, healthcare, education and entertainment and we’re currently seeking a Warehouse Coordinator to join our team.

What you’ll be doing:

• Receive, verify, inspect, properly label and distribute or store all incoming deliveries of product and documents
• Process outgoing shipments using UPS, FedEx and various freight forwarders
• Coordinate material requests for all departments and document inventory
• Generate bills of lading and schedule pickups and deliveries
• Conduct cycle counts of finished goods inventory
• Report incoming packages to appropriate department/end-user
• Working knowledge and experience in inventory management

Requirements to Assure Success:

• Familiarity with pic orders, Fed Ex and UPS shipping links, ability to read and understand stock status reports and material variance reports
• Working knowledge and experience in inventory management
• Excellent communication skills
• Ability to prioritize and manage multiple tasks simultaneously
• PC skills with proficiency in Microsoft Outlook, Excel and ERP Systems
• Must be able to stand for long periods of time, lift 50-75 lbs. repeatedly
• Ability to be versatile and adapt to a fast paced environment
• 3-5 years of Warehousing/Shipping/Receiving Experience

Why Should You Apply?

Our customers consider us an active partner in their planning and strategy, as we are on the cutting edge of where the market is headed. We are able to attract and retain the best talent by leveraging our employee-owned (ESOP) environment as co-owners. If you want to participate in a company as a co-owner (AVI is 100% employee-owned!), join a team that lives and breathes by its values, and take on a new challenge in an ever-changing market, then apply now!

AVI is an equal opportunity/affirmative action employer. Minorities/Females/Disabled/Veterans.

To receive consideration, an interested person must apply through the AVI Systems career site at https://www.dayforcehcm.com/CandidatePortal/en-US/avisystems.

AVI Systems

Located in Zion, IL, Ivanhoe Industries, Inc is a leading manufacturer of foam control agents, emulsifiers, and surfactants for various industries including food, fermentation, agriculture, oilfield, and other industrial market applications. We are looking for experienced salespeople to manage and grow our Midwest territories that are established with long-term customers and are poised for growth with a healthy list of prospective customers. The ideal candidate would be located in the central or upper Midwest.

The Regional Sales Manager is responsible for commercial sales efforts selling foam control agents, emulsifiers, and surfactants to new and prospective customers into assigned market segments and will report directly to the National Sales Manager. Other responsibilities include, but are not limited to:

–      Prospecting

–      Call Reporting

–      Customer entertainment – when needed

–      Attend tradeshows – as needed

–      Travel required – at least 50%

Job Requirements:

–      Bachelor’s degree in science, food science, business, or marketing

–      5+ years of sales experience in related chemical / food industries with a proven track record of success

–      Experience in working with distributors and channel partners is a plus.

–      Strong interpersonal and communication skills

–      The ability to develop strong, successful business relationships, both internally and externally

–      Effective negotiation skills

–      The ability to travel at least 50% of the time.

–      Experience using MS Outlook, Word, Excel, and PowerPoint

–      Clean driving record

Benefits:

–      Car Allowance Program

–      Fully remote – work from home

–      Company cell phone, computer

–      Internet reimbursement for home office

–      Available medical/dental/vision care benefits

–      Competitive pay with commission structure

–      401K with company match

IvanhoeIndustries

Located in Zion, IL, Ivanhoe Industries, Inc is a leading manufacturer of foam control agents, emulsifiers, and surfactants for various industries including food, fermentation, agriculture, oilfield, and other industrial market applications. We are looking for experienced salespeople to manage and grow our Midwest territories that are established with long-term customers and are poised for growth with a healthy list of prospective customers. The ideal candidate would be located in the central or upper Midwest.

The Regional Sales Manager is responsible for commercial sales efforts selling foam control agents, emulsifiers, and surfactants to new and prospective customers into assigned market segments and will report directly to the National Sales Manager. Other responsibilities include, but are not limited to:

–      Prospecting

–      Call Reporting

–      Customer entertainment – when needed

–      Attend tradeshows – as needed

–      Travel required – at least 50%

Job Requirements:

–      Bachelor’s degree in science, food science, business, or marketing

–      5+ years of sales experience in related chemical / food industries with a proven track record of success

–      Experience in working with distributors and channel partners is a plus.

–      Strong interpersonal and communication skills

–      The ability to develop strong, successful business relationships, both internally and externally

–      Effective negotiation skills

–      The ability to travel at least 50% of the time.

–      Experience using MS Outlook, Word, Excel, and PowerPoint

–      Clean driving record

Benefits:

–      Car Allowance Program

–      Fully remote – work from home

–      Company cell phone, computer

–      Internet reimbursement for home office

–      Available medical/dental/vision care benefits

–      Competitive pay with commission structure

–      401K with company match

IvanhoeIndustries

Located in Zion, IL, Ivanhoe Industries, Inc is a leading manufacturer of foam control agents, emulsifiers, and surfactants for various industries including food, fermentation, agriculture, oilfield, and other industrial market applications. We are looking for experienced salespeople to manage and grow our Midwest territories that are established with long-term customers and are poised for growth with a healthy list of prospective customers. The ideal candidate would be located in the central or upper Midwest.

The Regional Sales Manager is responsible for commercial sales efforts selling foam control agents, emulsifiers, and surfactants to new and prospective customers into assigned market segments and will report directly to the National Sales Manager. Other responsibilities include, but are not limited to:

–      Prospecting

–      Call Reporting

–      Customer entertainment – when needed

–      Attend tradeshows – as needed

–      Travel required – at least 50%

Job Requirements:

–      Bachelor’s degree in science, food science, business, or marketing

–      5+ years of sales experience in related chemical / food industries with a proven track record of success

–      Experience in working with distributors and channel partners is a plus.

–      Strong interpersonal and communication skills

–      The ability to develop strong, successful business relationships, both internally and externally

–      Effective negotiation skills

–      The ability to travel at least 50% of the time.

–      Experience using MS Outlook, Word, Excel, and PowerPoint

–      Clean driving record

Benefits:

–      Car Allowance Program

–      Fully remote – work from home

–      Company cell phone, computer

–      Internet reimbursement for home office

–      Available medical/dental/vision care benefits

–      Competitive pay with commission structure

–      401K with company match

IvanhoeIndustries