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  • Texas
$$$

At Main Event we encourage all team members to Have FUN ! In fact it’s one of our core values along with Act with Integrity, Exceed Guest Expectations, Run It Like You Own It , and Embrace Teamwork . We live these values daily giving Main Event the Noticeably Distinctive Culture we are known for.

Summary

As an Restaurant Operations Manager with Main Event Entertainment your role will be to successfully manage a department within Main Event while driving your team to operate by our core values, all while having FUN!

The Restaurant Operations Manager assists the General Manager with delivering revenue and profits while establishing and achieving financial objectives.

Responsibilities include:

  • Develop and inspire a team of 30-40 hourly employees to exceed guests expectations leading to a revenue generating department
  • Display your financial skills by summarizing and analyzing information for budgeting revenues and expenses; measuring costs of products, services, or other cost objectives
  • Demonstrate proactive leadership by ensuring positive guests’ experiences through hands-on table touches
  • Engage guest service focused team members through recruiting, hiring, coaching, training and contentious development efforts
  • Exhibit our core values through creating innovative improvements and collaborating with others while being accountable for measurable, high-quality and timely results
  • Embrace teamwork while encouraging others to do the same

Operations Manager Requirements include:

  • Must be 21 years of age or older
  • 3+ years of restaurant/hospitality & management of COGS and labor
  • Able to cultivate a positive environment


Main Event is an Equal Opportunity Employer

 

Main Event

$$$

Skills Required

❏ 2+ Years of Restaurant/Hospitality Experience

❏ Proficient in Managing of Cost of Goods Sold + Labor

❏ Ability to Lead a Team to Create a Memorable Guest Experience

❏ True Leadership Capabilities

JOB DESCRIPTION:

The Operations Manager is tasked with leading a team and managing multiple areas in a fast-paced work environment. In addition, the Operations Manager is responsible for making decisions in a timely manner, understanding and achieving financial goals, and leading their team to work in a collaborative effort to exceed guest expectations.

WHAT MAKES A GREAT OPERATIONS MANAGER?

  • 21+ years of age
  • Experience and understanding of managing cost of goods sold and labor management
  • The ability to oversee all aspects of the business – from the smallest details to the big picture
  • Experience maintaining an exceptional guest focused environment

WHAT WILL YOU BE DOING ON A DAILY BASIS?

  • Developing and leading a team of 30-40 hourly team members to exceed guest’s expectations
  • Displaying financial understanding by summarizing/analyzing information for budgeting revenues, measuring cost of goods sold on a weekly basis, daily labor and financial management
  • Demonstrating proactive leadership by ensuring positive staff and guest experiences through personal interactions
  • Interacting with guest service focused team members in areas of recruiting, hiring, coaching, training and contentious professional development
  • Living our core values along with leading others to do so while collaborating with the management team to achieve high-quality and timely results
  • Embracing teamwork while leading others to do the same

PERKS AND BENEFITS

Main Event Team Members are expected to give their best on the job – so we do our part in making sure we give you what you need to stay motivated, valued and embrace living your best life!

  • Awesome culture that’s inclusive, rewarding and FUN!
  • 50% off food, beverages, activities and unlimited game play!
  • Tuition Reimbursement Program (yes please!)
  • We help others grow! (internal promote culture)
  • Be part of a New Center Opening Team!
  • Our rewards and recognition program rock!
  • Benefits, 401K Program, and paid time off
  • Our Family Fund helps our Team Members financially in their time of need
  • Paid Parental Leave

Main Event Entertainment is an Equal Opportunity Employer

Location: 1911 N Loop 1604 E, San Antonio, TX 78232

Main Event

$$$

Skills Required

❏ 2+ Years of Restaurant/Hospitality Experience

❏ Proficient in Managing of Cost of Goods Sold + Labor

❏ Ability to Lead a Team to Create a Memorable Guest Experience

❏ True Leadership Capabilities

JOB DESCRIPTION:

The Operations Manager is tasked with leading a team and managing multiple areas in a fast-paced work environment. In addition, the Operations Manager is responsible for making decisions in a timely manner, understanding and achieving financial goals, and leading their team to work in a collaborative effort to exceed guest expectations.

WHAT MAKES A GREAT OPERATIONS MANAGER?

  • 21+ years of age
  • Experience and understanding of managing cost of goods sold and labor management
  • The ability to oversee all aspects of the business – from the smallest details to the big picture
  • Experience maintaining an exceptional guest focused environment

WHAT WILL YOU BE DOING ON A DAILY BASIS?

  • Developing and leading a team of 30-40 hourly team members to exceed guest’s expectations
  • Displaying financial understanding by summarizing/analyzing information for budgeting revenues, measuring cost of goods sold on a weekly basis, daily labor and financial management
  • Demonstrating proactive leadership by ensuring positive staff and guest experiences through personal interactions
  • Interacting with guest service focused team members in areas of recruiting, hiring, coaching, training and contentious professional development
  • Living our core values along with leading others to do so while collaborating with the management team to achieve high-quality and timely results
  • Embracing teamwork while leading others to do the same

PERKS AND BENEFITS

Main Event Team Members are expected to give their best on the job – so we do our part in making sure we give you what you need to stay motivated, valued and embrace living your best life!

  • Awesome culture that’s inclusive, rewarding and FUN!
  • 50% off food, beverages, activities and unlimited game play!
  • Tuition Reimbursement Program (yes please!)
  • We help others grow! (internal promote culture)
  • Be part of a New Center Opening Team!
  • Our rewards and recognition program rock!
  • Benefits, 401K Program, and paid time off
  • Our Family Fund helps our Team Members financially in their time of need
  • Paid Parental Leave

Main Event Entertainment is an Equal Opportunity Employer

Main Event

$$$

The beautiful Drury Plaza Hotel San Antonio Riverwalk, formerly the Alamo National Bank, is located on the San Antonio River, walking distance from shops, restaurants and entertainment. This 368 room, 24-story renovated skyscraper features 50-foot ceilings, travertine flooring and stained glass windows. We are hiring a dynamic and service oriented hotel leader to fill the role of Assistant General Manager over Guest Services.

Property Location:

105 South St. Mary’s Street – San Antonio, Texas 78205

YOU BELONG AT DRURY HOTELS

Be valued for what you do and who you are … and well compensated for all you accomplish.

Drury Hotels is family owned and operated. What started as a small family business in 1973 remains 100% family-owned and operated today. Of course, our family has grown since then, with 5,800 members and 150-and-growing hotels in 26 states. But our dedication to treating guests and team members like family has never wavered.

So Much More®

Award-winning -Ranked among Forbes’ Best Midsize Employers (2023)

Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are … and well compensated for all you accomplish.

WHAT YOU CAN EXPECT FROM US

  • Incentives – This position is eligible for a semi-annual bonus based on hotel and company performance and also a quarterly bonus based on hotel service scores
  • Career growth – Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year
  • Health and well-being – Medical, dental, vision, prescription, life, disability, parental leave, and Team Member Assistance Program
  • Retirement – Company-matched 401(k)
  • Work-life-balance – Flexible scheduling, paid time off, hotel discounts, and free room nights

WHAT YOU WILL DO

Expect to be appreciated for who you are and recognized for what you do. Smiles included. As part of Drury Hotels Operations Leadership team, you will:

  • Provide expert leadership across all departments of the hotel taking the lead on providing exceptional guest service
  • Train, develop, and coach team members to achieve success in their roles
  • Deliver on key business metrics of quality, service, profitability, and team
  • Role model quality assurance best practices each day with the team and consistently meet or exceed all measures

WHAT WE EXPECT OF YOU

  • Passion to serve others and exceed our guests’ expectations
  • Bachelor’s degree in hospitality, business, or related field preferred
  • Minimum of one-year supervisory experience with demonstrated leadership success. Hotel experience preferred

Rise. Shine. Work Happy.™

Drury Hotels

Do you want to make a difference? Do you want to grow your career at one of the industry’s leading construction firms? Put your expertise and scheduling skills to work at Austin Commercial. Austin Commercial is currently seeking a Senior Scheduling Manager for a $1 billion+ healthcare project in Houston, TX. We set the standard for commercial construction and we are looking for talented construction professionals to join us. Austin is 100% employee-owned, so every one of our employee-owners has a stake in our success. As a result, we consistently meet and exceed our customers’ expectations with our commitment to safety, service, and integrity. Join us today. We Own It!

*Healthcare Construction experience is required for this role*

Duties

The Scheduling Manager assists in leading Austin’s scheduling efforts in the preparation of proposal and construction schedules for alignment with both internal and external policies and procedures. This person leads and manages multiple people and projects concurrently.

Responsibilities

  • Oversees the preparation of schedule-related deliverables and presents information from a knowledgeable standpoint
  • Represents Austin in meetings with owners and architects to discuss durations, sequencing, and project workflows.
  • Ensures compliance with company policies related to schedule development, maintenance, and reporting.
  • Reviews in-progress construction projects for schedule adherence to critical path work and potential schedule impacts.
  • Oversees the preparation of impact schedules and supporting documentation.
  • Reviews and corrects the work of other schedulers.
  • Oversees development and incorporation of procurement tasks.
  • Assumes overall responsibility for the preparation of schedule deliverables, reviewing all aspects of schedule development.
  • Leads the transition from the preconstruction phase to the construction phase.
  • Ensures development and incorporation of detailed procurement tasks into overall project schedules.
  • Monitors current market conditions with respect to material and equipment availability, lead-times, and production rates.
  • Updates and maintains the Austin Current Workload Schedule on a quarterly basis and the Austin Corporate Summary Report on a weekly basis.

Requirements

  • Generally requires 15+ years of progressive scheduling experience and significant field experience is preferred.
  • Bachelor’s Degree in engineering, construction science, architecture, or relevant discipline is preferred or equivalent combination of education and experience.
  • Complete knowledge in building designs, systems, and construction materials.
  • Extensive knowledge and specific expertise in all construction materials, means, and methods.
  • Expert in relevant scheduling software.
  • Expert logical and critical thinking mindset.
  • Significant travel may be required.

Benefits & Compensation

We offer excellent benefits including medical, dental, life and disability insurance, and a matching 401K plan. We are proud to be a 100% Employee-Owned Company (ESOP)! To learn more about our employee-ownership structure, please go to https://www.austin-ind.com/our-company/100-employee-owned.

Austin Commercial is an Equal Opportunity Employer.

See the “Know Your Rights” poster available in English and Spanish.

See the “Pay Transparency Nondiscrimination Provision” poster available in English and Spanish.

About Austin Commercial

A leader in the commercial construction industry for more than 100 years, Austin Commercial delivers construction management services, and builds landmark projects such as aviation, healthcare, corporate/office, hospitality, higher education, sports/themed entertainment and semiconductor/fabrication plants.

To learn more about us, visit https://www.austin-ind.com/what-we-do/commercial.

No Third-Party Inquiries Please

This Company does not accept and will not consider unsolicited resumes or any other unsolicited candidate information submitted to the Company or any of its employee-owners by staffing agencies, search firms, or third-party recruiters in response to a posted vacancy. The Company will not pay any placement fee(s) without a written agreement to do so (i.e., payment must be required pursuant to the terms of a written agreement).

Accessibility Note

If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs or have accessibility concerns, please contact the People Services Team at (877) 831-1217.

Austin Commercial

Event Sales Coordinator

Chicken N Pickle, the hottest new entertainment concept in town, is looking for an Event

Coordinator. Our brand is that of a rambunctious, multi-generational family

that works hard and plays even harder. We are driven to provide our employees

with a supportive, meaningful work environment by bringing all voices to the

table and providing opportunities for mentorship with career growth. We are

looking for individuals to help grow our concept. If this sounds like you, we

want to hear from you!

As an Event Sales Coordinator, you’ll provide outstanding customer service in a

fast-paced environment by answering incoming guest calls and assisting with a

variety of inquiries about the venue, pickleball, events, etc. Event

Coordinators will have excellent verbal and written communication skills along

with the ability to keep cool under pressure to ensure the Guests have an

extraordinary experience. Working on nights, weekends and holidays may be

required for this position, as well as assisting in the restaurant on an

as-needed basis.

Responsibilities

Demonstrate and believe in Chicken N Pickle’s core values:

Authenticity, Community, Connection, Integrity and Quality

Demonstrates and

supports a culture of diversity, equity and inclusion

Inbound Sales:

o Manage inbound events while building relationships for repeat business

o Contribute to the overall sales team goals by meeting and exceeding personal quotas,

monthly, quarterly and annually

o Manage all assigned leads with a sense of urgency, accuracy and professionalism

o Maintain contacts in TripleSeat

o Follow up with inbound requests to see if they have made a decision

o Call upon contacts to see what went well and what could be improved

o Foster client relationships through ongoing communication to ensure repeat business or

referrals

o Demonstrate the ability to negotiate and problem solve to close the sale

o Identify opportunities for selling/upselling

o Create, manage and confirm event bookings with attention to detail

o Maintain and ensure the BEOs have all the required information

o Develop a strategy to cultivate client relationships through ongoing communication to

ensure repeat business or referrals

o Utilize and create reports and dashboards to ensure personal and department Key Performance

Indicators (KPI’s) are being met or exceeded

Property Events:

o Ensure property events meet the culture of their location and discuss any changes to

better align with their community

o Maintain and ensure the BEOs for Property Events have all the required information

o Assist in coming up with creative property events for their individual market

o Work with the Event Manager to execute property events as needed per the playbook

Community Events:

o Work closely with the Community Coordinator for their location to plan community

events

o Maintain and ensure the BEOs for Community Events have all the required information

Communication:

o Communicate with the Event Hostess and Event Manager on event details, changes/updates to

allow for a successful event execution by Operations and the Culinary Team

Character Traits:

o Eager to learn new sales skills

o Manage an independent work schedule with integrity and as expected

o Contribute to a collaborative environment with the Sales Team and other departments within

the restaurant

o Maintain a calm, even-tempered, customer-focused demeanor

o Understand processes and the ability to find information quickly

o Ability to work for and lean into a start-up mentality

Key Qualifications:

· 2+ years previous sales experience in hospitality, restaurant or entertainment venue

focus on event sales

· Ability to work in a fast-paced environment

· Excellent self-accountability for high personal standards of conduct and professionalism

· Ability to communicate effectively with guests, return guests, co-workers and management

· Flexible in approach; can readily adapt to business and team needs and changes

· Process oriented, highly organized, fast and accurate and able to work under pressure

· Excellent interpersonal and people skills as well as verbal and written communication skills

· Excellent computer skills and ability to learn new software programs

· Ability to multi-task and problem-solve

· Capable of managing multiple projects/programs simultaneously

· Ability to work evenings, weekends and holidays

Bachelor’s Degree in Sales/Marketing or Business, preferred’

Job Type:

Full-time

Pay:

$35,000 +Commission

Chicken N Pickle

Chicken N Pickle, the hottest entertainment concept in town, is looking for a Sales Account Manager. Our brand is that of a rambunctious, multi-generational family that works hard and plays even harder. We are driven to provide our employees with a supportive, meaningful work environment by bringing all voices to the table and providing opportunities for mentorship with career growth. We are looking for individuals to help grow our concept.

As a Sales Account Manager, you’ll build strong community partnerships, network, and strategize with our guests on building a lasting experience at Chicken N Pickle. As a successful Sales Account Manager, you will have the following experiences: account management, business development, market research, sales prospecting, public relations, customer relationship management, event planning coordination, logistics oversight, revenue management along with expert communication skills. If you are a current B2B Sales Leader capable of showing others the influence and finesse of sales and love the opportunity to create an awesome guest experience, we’d love to hear from you!

Responsibilities….

  • Embody Chicken N Pickle’s core values: Authenticity, Community, Connection, Integrity and Quality
  • Demonstrates and supports a culture of diversity, equity and inclusion
  • Proactively engages in outbound sales activity and networking in the community to established business development standards for the venue to grow sales revenues for private events
  • Market research to devise strategies to generate and develop new business by knowing the local businesses, chambers and associations
  • Work with the top businesses in the market to foster client relationships through ongoing communication with contacts ensuring repeat business, referrals and to grow accounts
  • Work with Chambers, Sports Commissions, Convention Centers, etc. to find new opportunities
  • Strategically negotiate to close event sales inclusive of creating estimates, proposals, upselling, site tours, food tastings, meetings, lunches, etc.
  • Contribute to the overall sales team goals by meeting and exceeding personal quotas
  • Utilize and create reports and dashboards to ensure personal and department Key Performance Indicators (KPI’s) are being met or exceeded
  • Perform revenue forecasts and win/loss analysis to measure against quotas
  • Manage customer relationships for all key accounts
  • Manage all leads with a sense of urgency, accuracy and professionalism
  • Create, manage and confirm event bookings within CRM system including the documentation of all prospect and event client communication with great attention to detail
  • Act as a point of contact to key accounts as they arrive for their events
  • Monitor, track and follow up on leads along tentative bookings
  • Call upon contacts to see what went well and what could be improved
  • Foster client relationships through ongoing communication to ensure repeat business or referrals
  • Collaborate on creating sales campaigns focused on continuing to build and nurture relationships that will drive repeat sales
  • Aid in maintaining approved vendor list for a variety of needs to ensure successful private and property wide events
  • Market property wide themed events to clients to get them on property to experience Chicken N Pickle
  • Maintain focus on location and company strategic goals
  • Ensure the team is booking space on the property within the documented guidelines
  • Friendly, positive, outgoing personality who relates well and gets along with people

Communication:

  • Communicate with the Event Hostess and Event Manager on event details, changes/updates to allow for a successful event execution by Operations and the Culinary Team
  • Maintain and ensure the BEOs have all the required information
  • Attendance in BEO/Operations meetings along with other meetings

Character Traits:

  • Manage an independent work schedule with integrity and as expected
  • Eager to learn new sales skills
  • Contribute to a collaborative environment with the Sales Team and other departments within the restaurant
  • Maintain a calm, even-tempered, customer-focused demeanor
  • Understand processes and the ability to find information quickly
  • Ability to work for and lean into a start-up mentality

Key Qualifications….

  • 5+ years previous sales experience in hospitality, restaurant or entertainment venue focus on event sales, preferred
  • Strong consultative sales experience
  • Ability to work in a fast-paced and fluid environment
  • Excellent self-accountability for high personal standards of conduct and professionalism
  • Ability to communicate effectively with guests, return guests, co-workers and management
  • Flexible in approach; can readily adapt to business and team needs and changes
  • Excellent interpersonal and people skills as well as verbal and written communication skills
  • Excellent computer skills and ability to learn new software programs
  • Ability to work evenings, weekends and holidays and in the restaurant on an as-needed basis
  • Ability to travel and meet face-to-face with potential and existing guests
  • Bachelor’s Degree in Sales/Marketing or Business, preferred

Chicken N Pickle

Shaw Contract is a global design leader in commercial flooring for some of the world’s most creative and innovative environments. Our vast, sustainable product offerings can be found in diverse markets such as workplace, healthcare, hospitality, education, and multi-family dwellings; supporting the spaces in which we work, learn, live, play, and heal.

Specific responsibilities include daily sales calls on existing customers. Must present products to architects, designers, end users and other users. This role is focused on Corporate A&D + End Use. New end use business development skills are preferred. Additionally, he or she must continually prospect for viable new accounts while developing a key awareness of what is happening within the Houston, TX geography.

Responsibilities:

  • Characteristics to include honesty, integrity, hard work, enthusiasm and motivation.
  • Work with architects, designers, flooring contractors, end users, contractors, etc. to select appropriate products for their projects that fit within their design criteria, budget and time frame.
  • Travel daily throughout assigned area to call on existing customers and prospect new customers to solicit business.
  • Manage project from inception to completion including identifying opportunity, product selection, specification, order placement, order tracking, delivery coordination, installation oversight, punch walk/ claim coordination( if necessary), and communication of maintenance program.
  • Must be motivated and comfortable working and supporting a closely knit team environment.
  • Must be able and competent to work with and manage customer base thru CRM (Customer Relationship Management) tool such as Salesforce.com
  • Follow up on a variety of leads from sources such as Dodge, CoStar, networking groups
  • Build relationships with existing and new customers by entertaining such as lunches, dinners or special events.

Contract Specialist must implement the selling process in his/her area; they must have the ability to make good judgment decisions. A full understanding of the product line is essential. Furthermore, an understanding of the application that each product serves is critical. The ability to interface/communicate with a diverse group of customers in a friendly and respectable manner is a must. The ideal candidate will possess a flexible personality and be able to communicate clearly to other persons, both orally and in written form. Contract Specialist must give presentations to architects, designers, and end-users to educate them on the flooring industry and how Shaw Contract Group can benefit them on their projects.

Required Competencies:

  • Build Trusting Relationships
  • Influence Others
  • Execute Action Plan
  • Build Customer Satisfaction
  • Initiate Action
  • Adapt and Change

Requirements:

Bachelor’s degree or High School Diploma/GED and 3 years relevant industry experience required.

Preferred:

  • Bachelors degree.
  • Candidate already living in and familiar with Houston, TX.
  • Commercial flooring experience preferred.

Shaw Industries is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, gender identity, religion, sexual orientation, national origin, disability, genetic information, pregnancy, protected veteran status, or any other protected characteristic as outlined by federal, state, or local laws.

Shaw Contract

Hyatt Centric The Woodlands is located in the heart of The Woodlands’ open-air Market Street Mall approximately 30 minutes north of Houston. Surrounded by a vibrant shopping district, impressive views, easy access to one of Houston’s top concert venues, The Cynthia Woods Mitchell Pavilion, and a top Woodlands attraction, Market Street.

Hyatt Centric The Woodlands is a boutique property compromised of 72 rooms, with two suites, and nearly 3,000 sq of event space.

The Director of Sales and Events at Hyatt Centric The Woodlands has direct oversight of the Sales and Event operations of the hotel. Responsibilities include the Sales, Marketing and Events Budget/P&L, revenue forecasting, advertising, marketing, developing and writing business plans, and ownership meetings. Additionally, this role leads the development and implementation of both short-term and long-term strategies in all sales, catering and marketing channels to achieve hotel’s revenue goals and increase market share performance.

The Director of Sales and Events leads sales and event managers, trainees, interns, and administrative staff. They manage recruitment and hiring of sales and event services staff, training, managing and coaching managers in their selling and servicing process in order to meet company goals and maximize hotel revenues. Must be able to train and monitor the group and transient contractual agreement process, quoting rates, sending referrals, setting traces, and the management of retention, reactivation, and acquisition accounts. The Director of Sales and Events reports directly to the General Manager with oversight from the Regional Vice President of Sales and Events.

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. As a member of the property’s Leadership Committee, the Director of Sales and Events is a highly visible role with exposure to Senior and Corporate leadership. Successful leaders at Hyatt lead by example and model the organizations values and purpose. Hyatt provides an innovative environment where you can take pride in developing yourself and those around you. We achieve success for and through others by building trust and engagement, resulting in impactful outcomes for all stakeholders. If you would like to participate in a caring award- winning environment this experience is for you.

Qualifications

  • 6 years or more of progressive hotel Sales experience (typically with Hyatt)
  • Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds
  • Develop the annual business plan and oversee execution of tactics.
  • Sales and Marketing P&L management
  • Revenue forecasting and development of both short -term and long -term business strategies. Ensuring accurate annual revenue budgets and monthly forecasts are produced that support revenue goals of the hotel and outgrow the competition.
  • Training and supervision of; sales and events managers.
  • Oversee the production and execution of a marketing plan for the hotel and ensure marketing efforts are evaluated for their effectiveness in driving revenue.
  • Act as the senior customer facing representative for all current and prospective clients, including, but not limited to site inspections and customer entertainment.
  • Must be proficient in sales/events and marketing systems. This is a hands-on property without systems administrator.
  • Demonstrated history of success
  • Results driven, energetic, and focused
  • Service oriented style with professional presentations skills
  • Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, proven track record in high volume concept, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
  • Clear concise written and verbal communication skills in English
  • Must be proficient in Microsoft Word and Excel platforms
  • Excellent organizational and time management skills
  • Comfortable with sales and revenue systems/programs
  • Flexible to work some nights and weekends when necessary.

Hyatt is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Hyatt Hotels Corporation

Company Description

Taylors International Services, Inc. is a premier provider of global life support services ranging from offshore catering and housekeeping to base operations support, remote lodging, facility management, and more. With an extensive range of services offered, we are a versatile company that can adapt to any environment. We serve both domestic and international clients including land-based and offshore energy companies, construction, mining, government entities, and the military. Our extensive international experience allows us to operate in a wide range of countries around the globe in different environments.

Role Description

This is a full-time hybrid role for a Sales Manager. The Sales Manager will be responsible for developing and implementing a sales strategy that achieves Taylors International Services’ goals. The Sales Manager will oversee a team of sales representatives and work with key clients to build long-term relationships, identify new business opportunities, and negotiate contracts. This role is based in Greater Houston but allows for flexibility to work from home.

The Sales Manager is responsible for maximizing sales revenue through the acquisition and development of new accounts, maintaining existing accounts, and providing world-class support. This position is also responsible for acting as a liaison with the Operations Department and other development teams. Responsible for building a highly inclusive culture that ensures team members can thrive and that organizational goals are met. 

 

Qualifications

  • Successful experience in sales management, including the ability to manage and motivate a remote team.
  • Proven ability to develop and implement sales strategies that meet or exceed sales targets.
  • Excellent interpersonal and communication skills, including the ability to negotiate contracts and build strong relationships with clients.
  • Strong analytical and problem-solving skills, including the ability to use data to drive decisions.
  • Ability to work effectively in a fast-paced, dynamic environment.
  • Implementation of client contractual and operational requirements: Focus on the development of new business and customer service by identifying existing/potential client needs to expand the revenue base. Follow up with quarterly management reviews and client visits. 
  • Develop relationships with trade and professional organizations to prospect new opportunities.
  • Lead or participate in negotiations with clients, demonstrating value-added services of Taylors to close deals.
  • Know and understand current market conditions and competitors’ services, prices, and sales. Utilize information to formulate competitive advantages and added value for client review.
  • Implement and prepare a quarterly marketing plan to include objectives and goals for new and current accounts.
  • Development of Sales Department KPIs.
  • Implement short-term and long-term strategies that will drive sustainable growth in sales revenue. 
  • Implementation and maintenance plan for an active calling schedule and quarterly updates on stated targets, industries, and regions for the maintenance of clients.
  • Identify prospective clients by researching leads and networking with other industry contacts through various outlets including trade shows, mixers, and social events.
  • Management and development of staff on sales generation, lead follow-up, referrals from customers, prospects, and website inquiries. Responsible for training staff and supporting departments of all company products and services.
  • Directly train staff to implement sales procedures/efforts that effectively communicate and support the company’s mission and strategic vision. Develop, implement, and train subordinate staff in executing process strategies, managing process resources, optimizing current processes, and maintaining process documents.
  • Maintain accurate and complete data of qualified leads and client activities in Salesforce or related sales tracking software. 
  • Identify and maintain direct communications with prospective client’s key personnel.
  • Responsible for understanding clients’ and prospects’ activities, including competitors, as they pertain to Taylors products and services. Schedule meetings with prospects and entertain clients and prospects outside of standard office hours.
  • Prepare for client meetings by researching the company to discover sales opportunities. Utilize questionnaires to gather information about a client’s business, catering, housekeeping needs, and other services to align Taylors services for current and upcoming client projects. Obtain feedback from prospects to negotiate and overcome objections that will create a position for potential business opportunities.
  • Respond and comply with clients’ inquiries, Request for Proposals (RFP) pricing, and/or statements of work (SOW). Collaborate and work with internal staff to ensure the proposals detail customer requests and meet competitive pricing expectations.
  • Maintains ownership over the proposal process by monitoring tasks and milestones to meet deadlines.
  • Analyze internal operations and identify areas for process enhancement.
  • Implement business strategies and goals that align with the short and long-term objectives developed in tandem with the CEO.
  • Take appropriate actions when necessary. 

Required Skills

  • Position requires demonstrated results in sales within the food service industry, culinary, restaurant and/or hospitality industry in a leadership capacity.
  • Strong interpersonal, public speaking, verbal and written communication skills.
  • Intuitive and agile leader with the ability to lead up.
  • Ten or more years of experience in sales leadership roles.
  • Solid grasp of data analysis and performance metrics.
  • Development of Cost/Price models. Strategic/Entrepreneurial thinker with the ability to identify and capitalize on market trends.
  • Bid proposal development by closely partnering and aligning with sales and development teams.
  • Ability to adapt to a fast-paced environment and handle multiple priorities.
  • Strong analytical and problem-solving skills
  • Excellent interpersonal and conflict resolution skills.
  • Excellent organizational skills and attention to detail.
  • Proficient with Microsoft Office Suite or related software.

 

Preferred Education

  • BS/BA degree from an accredited college/university.
  • A proven track record of at least 10 years in leadership roles within the oil and gas sector, food service/hospitality industry, and/or government sector.
  • Preferred: ten years of executive sales experience.

 

Taylors International Services, Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Affirmative Action/Equal Opportunity Employer – A criminal background check is required for the successful candidate.

Taylors International Services, Inc.

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