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Account Manager
The Account Manager will support our Revenue team on assigned Enterprise and SMB accounts to promote high levels of customer satisfaction and adoption. The AM plays a critical role in ensuring our partners receive maximum value from their investment.
Desired Skills and Experience:
· Bachelor’s Degree Required
· 1-3 years of professional work experience in a collaborative, data-driven environment
· Previous customer service and/or customer success experience preferred
· Sports, entertainment, and hospitality experience preferred
· Strong interpersonal skills: negotiating, influencing, and dealing effectively with people
· Excellent communication and organizational skills with the ability to manage multiple projects simultaneously
· Proven presentation and executive meeting planning
· Self-motivated person who can take directions and exceed expectations
· High personal integrity, ethics, and credibility
· Expertise with standard corporate software including JIRA, CRM, etc.
· Ability to work in a fast-paced environment while on-site with clients
Responsibilities:
· Support our Revenue team on assigned accounts to promote high levels of customer engagement, satisfaction, and product renewal
· Analysis of customer engagement and proactive outreach to increase product usage and adoption, reduce ticket waste, and improve customer experience.
Learn and develop skills required to successfully drive expansion sales and the enterprise-level
80Twenty
Spirits Staffing is currently working with a spirits company in Los Angeles who is in need of a Senior Market Manager.
Responsibilities
- Collaborate with the local distributor (SGWS) to ensure their thorough understanding and knowledge of the brand.
- Sustain ongoing communication with local distributor (SGWS) partners to execute On Premise programs, arrange ride-alongs, and offer necessary support and resources.
- Regularly participate in and create promotional events within the On Premise sector.
- Conduct regular staff training sessions on a weekly basis.
- Stay within the budget allocations for Travel & Entertainment (T&E) and activations provided by the company.
- Cultivate and maintain strong relationships and partnerships with primary decision-makers and bar leaders at key accounts.
- Continuously seek opportunities to enhance brand visibility.
- Establish and implement a marketing strategy, including a tracker for 25-50 On Premise Key accounts, both new and existing.
- Define and monitor essential metrics to evaluate initiatives aimed at achieving volume targets.
- Submit a weekly summary of account visits, market analysis, and a monthly summarizing report.
Qualifications
- 5+ years’ of professional beverage industry experience
- Bachelor’s degree
- Onsite work required
Compensation
$100k-$120k
Spirits Staffing
Our company is the industry leader in what we do. We provide our logistics services across the healthcare, aerospace, technology, entertainment, and electronics industries, among others. We have been in business for over 25 years and have consistently met and exceeded every growth projection. Our customer-first attitude and “one-on-one” business relationship model allows us to be the best. Our incredible culture, stellar team and competitive pay structure make for a great place to be with no turnover. This position is a result of our everlasting growth.
Summary
We are looking for someone who shares in our core values of a strong work ethic, and a customer-first attitude. This position is to focus on outside business-to-business sales through lead generation and client development to continuously grow the representative’s own portfolio and company’s success. This role requires a motivated team player with exceptional communication and listening skills, a strong work ethic, and the ability to be self-motivated and take direction. This position is a combination of generating new business, and client account managements.
Essential Job Functions
- Generate outside leads and prospect new business opportunities through tele-qualifying, field-qualifying, referrals and staying informed on the area’s market opportunities and changes
- Effectively grow and manage the client pipeline from lead generation to client account management
- Provide a high level of customer service while explaining the company’s services and benefits to potential and existing clients
- Strength and maintain client relationships through frequent visits, phone calls, emails, promotional materials, lunch meetings and entertainment such as sporting events
- Utilizes various tools and resources to maximize territory’s business potential, such as but not limited to researching market changes, effectively qualifying businesses’ needs, and executing high-yielding call plans and strategies
- Research and develop an understanding of clients’ business, and their business needs to best represent and sell the company’s services
Qualifications and Education Requirements
- Excellent communication, interpersonal skills, and emotional intelligence for the purposes of building relationships
- Good networking skills and the ability to handle numerous companies and clients
- Ability to tenaciously work under pressure and execute sales initiatives
- Effectively articulate service benefits in a way that engages clients’ attention and time
- Resilience and a willingness to deal with rejection while remaining self-motivated and determined
- Excellent organization and time management capabilities, including being a team player
- Ability to execute job functions through creative and out-of-the-box thinking
What We Offer
- $500 monthly car allowance
- $500 monthly gas allowance
- Uncapped commission in addition to competitive base salary
- Medical, Dental, and Vision insurance
- HSA match contribution
- Paid Time Off
- Life Insurance
- Employer-paid short and long-term disability insurance
- 401k match contribution
EEO
We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Confidential Company
Summary
We are looking for a dynamic and experienced Business Development Director to join our US based team and help us expand our business in North America. The ideal candidate will have a deep understanding of the gaming industry and a proven track record of success in developing and executing strategic partnerships.
Responsibilities:
- Develop and execute a business development strategy for North America, with a focus on mobile, PC, and console games.
- Build and maintain relationships with key stakeholders, including gaming platforms, hardware manufacturers, media outlets, and potential partners.
- Identify and evaluate potential strategic partnerships, and lead negotiations to close deals.
- Develop and manage marketing and sales campaigns to promote our games and business to partners and customers.
- Track and analyze key performance indicators (KPIs) to measure the success of business development initiatives.
Job Requirements:
- 10+ years of experience in business development in the gaming industry.
- Strong understanding of the North American gaming market and landscape.
- Proven track record of success in developing and executing strategic partnerships.
- Excellent communication, negotiation, and interpersonal skills.
- Ability to work independently and as part of a team.
- Passion for video games and the entertainment industry.
- Willingness to travel frequently.
Additional Information:
- This is a full-time position.
- Competitive salary and benefits package.
- Opportunity to work on exciting and innovative games.
- Collaborative and supportive work environment.
PaperGames
Opportunity:
Award-winning toy company YuMe Brands (www.yumetoys.com) recently opened a new office, showroom, and distribution center in Los Angeles to better serve our US-based customers. We seek to fill multiple sales and operation roles, including an immediate requirement for an experienced, dynamic, results-oriented Sales Manager to join our El Segundo, California, team.
The main focus of this role will be directed toward managing sales activities and business relationships with key mass, specialty, and online retail accounts purchasing our Disney, Netflix, Hasbro, Among Us, anime, sports, and other licensed toys and consumer products. The ideal candidate will have a solid background of comprehensive sales experience in the licensed toy and/or consumer product sector, highlighted by significant accomplishments and skilled in business development, sales forecasting, market analysis, and brand management.
Must have outstanding communication, negotiation, and interpersonal skills with a reputation for forming productive business relationships at all levels. This opportunity offers tremendous potential for advancement, ideal for someone seeking career development. We are currently working a 4/1 hybrid schedule, and only local candidates will be considered.
Principals only, please; no recruiters or phone calls.
Key Responsibilities:
- Ensure client satisfaction by demonstrating the standards of YuMe Brands and its values.
- Drive sales with assigned accounts and expand existing sales channels via existing networks and relationships.
- Engage clients by building authentic and long-term relationships, from acquisition to after-sales assistance.
- Work closely with the YuMe Creative Team to ensure they are meeting all deadlines and provide constant feedback on client activity and market trends, helping to inform new product development.
- Collaborate with the design and marketing teams to elevate product offerings and brand strategies.
- Meet with buyers during sales meetings and take notes on all comments they are giving.
- Attend trade shows (NYTF, LA Road Show, Licensing Expo, etc.), greet potential clients, and demonstrate our range of products.
- Help with setting up customer quote sheets and purchase order detail sheets needed to place orders.
- Help establish and adjust selling prices as needed by monitoring cost, competition, and supply/demand.
- Project expected sales volume and profit for existing and new products with assigned accounts.
Requirements:
- Minimum of three years of retail-related sales support at a consumer products manufacturer or entertainment licensor.
- Bachelor’s Degree in Business Advertising, Marketing, or similar preferred.
- Previous Toy or consumer products industry experience required, including selling to National Chains (such as Target, Walmart, Toys R Us, etc.)
- Fluent in Microsoft Office Suite – Word, Excel, and PowerPoint; able to create, understand, and interpret financial data in Excel, including sales forecasts and budgets.
- Walmart Retail Link and CRM experience are a plus.
- Excellent presentation, customer service, and interpersonal skills
- Ability to maintain the confidentiality of information as required.
Compensation/Benefits:
Comprehensive compensation package including competitive salary commensurate with experience, medical, dental, and vision coverage, HSA/FSA, 401K with company match, company-paid basic life and AD&D insurance, disability coverages, paid time off, performance bonus, and other valuable benefits.
Application Process:
Please submit your resume and a cover letter outlining why you are a good fit for this position. We will only be responding to those candidates we have an interest in interviewing. We thank all others in advance. All responses will be kept strictly confidential. YuMe is an equal opportunity employer that employs individuals based on job-related qualifications regardless of race, religion, sex, national origin, age, disabilities, or any basis prohibited by law.
Key Words: Sales, Account Sales Manager, Toy Sales, Consumer Products, Toys, Collectibles, Plush, Licensed Goods, Entertainment Licensing, Promotions, Marketing
Maxx Marketing
Location: Culver City, CA
Reporting to: SVP, Advertising Sales and Brand Partnerships
Salary: $125,000 – 150,000/ Annually
We invite YOU to be YOU!
Pocket.watch is dedicated to surprising and delighting Generation Alpha, the most diverse generation yet, through digital-first content. We believe the best way to do that is by celebrating our differences, and varied perspectives, and embracing all that makes us unique in a fair and equitable way. It’s through our collective experiences that we innovate and unlock the infinite possibilities of the digital kid’s landscape. Come play with us.
Pocket.watch is currently seeking an enthusiastic Director of Sales. The ideal candidate has 5+ years of digital media sales experience, is passionate about growing business and exceeding revenue goals. This is an individual contributor position responsible for direct sales across our exclusive network of top kids and family YouTube channels and influencer partners. In this role, you will be responsible for identifying, pitching, and closing new business as well as managing and expanding existing relationships across key agency and client partners. Successful candidates will have strong relationships across senior kids media buyers paired with experience selling both YouTube Media and influencer content. You can develop effective sales materials, build packages, and close deals. This is an excellent opportunity to make an impact at a trailblazing entertainment company and work with top industry executives.
Responsibilities:
- Identify new business opportunities and nurture existing relationships with brands and agencies looking to reach kids and family consumers.
- Own individual monthly, quarterly, and annual revenue targets.
- Build, maintain and expand a pipeline of sales targets, contacts, and sales opportunities leveraging your relationships.
- Build/nurture relationships with the investment, strategy, and digital agencies as well as clients.
- Educate the market on the unique offering that pocket.watch presents for safely and effectively reaching kids and family audiences.
- Work with the AdOps team to oversee campaign management; reporting, optimization, upsell opportunities and billing.
- Own the sales cycle from beginning to end: prospecting, identify opportunities, make the right connections, build/maintain relationships, create sales proposals and presentations, respond to RFPs and ideate custom opportunities.
- Meet deadlines and partner timeline expectations.
- Consistent exercise of independent judgment and discretion in matters of significance.
- Other duties and responsibilities as assigned.
Qualifications:
Knowledge and Experience
- 5+ years of digital media sales experience
- Strong understanding of the streaming media landscape including AVOD, OTT, OLV
- Experience selling YouTube Reserve inventory as well as custom content and sponsorships. .
- Solid, working relationships at major holding companies.
- Deep client and agency relationships in core kid verticals (Toy and Entertainment). Additional relationships in non-core categories preferred (Retail, CPG, QSR)
- Experience closing endeavor and upfront deals in addition to large and mid-level campaign-specific programs
- Ability to operate independently, and juggle multiple priorities while providing concise and actionable updates to leadership.
- Knowledge of kids’ media landscape required, and programmatic landscape preferred.
- Experience working closely with Ad Operations with a strong understanding of capabilities and limitations of specific ad tech.
- Strong presentation skills and ability to sell through ideas to clients.
- Collaborative team player.
- Solutions-oriented with strong problem-solving skills.
- Exceptional interpersonal, communication and analytical skills.
- Must possess strong leadership and time management skills.
- Understanding of COPPA, CARU, and Contextual Targeting in Kid-Safe Advertising Space.
Skills
- Expertise in YouTube video ad serving platforms Google Ads and Google Ads Manager.
- Expertise in YouTube Reserve Media, including the ability to forecast, set up, and manage reserve campaigns across specific channels.
- Strong written and verbal communication skills.
- Ability to multitask and prioritize in high-paced environments.
- Ability to communicate with external teams and generate client-facing
reports/communication.
- Demonstrated strong time-management, prioritization and organizational skills.
- Demonstrated strong strategic and analytical planning and problem-solving skills.
- Excellent interpersonal skills, with the ability to cultivate relationships and negotiate with internal clients.
Work environment
- The worker is not substantially exposed to adverse environmental conditions and work is performed in a business office environment.
Physical demands
- Must have close visual acuity to perform the primary responsibilities of this position.
- Work is sedentary in nature and involves sitting most of the time.
We are an equal-opportunity employer.
pocket.watch
We move fast, have fun and try to be gnarly every day. Calm under pressure, ability to think on your feet, marketing minded, always curious, always creating, with a hands-on approach, we are a gritty bunch that takes pride in our work and our team. If that type of party fits your vibe, hit the apply button.
Sixteenfifty is looking for an Account Director to drive collaboration between key clients and the Sixteenfifty team to ensure creative campaigns, relationships and workflow are in sync and moving in the right direction. In addition to serving as the hub of the team, you will contribute to brand and marketing strategy, agency operations, oversee and guide teams, manage creative projects, and use your resourcefulness to solve problems. You innately go beyond passing information along from one group to another – you provide synthesis, context, and interpretation. You confidently take the reigns, own initiatives independently, and can write, think and plan as well as you can ensure day-to-day work is executed at a high level.
What kind of clients you ask… We predominantly work in the hospitality space with Hotels, Casinos, entertainment destinations with a few boutique DTC brands.
Perks include; Full health Benefits, 401k, in-house coffee bar, gym, art gallery, located in the heart of La Jolla.
Check out our website to take a look at our work. Sixteenfifty.com (password is: gnar)
See one of our recent brand launches written up in Forbes: https://www.forbes.com/sites/carolinetell/2021/11/03/kroma-wellness-is-putting-a-stylish-take-on-the-classic-cleanse/?sh=75821d472866
Responsibilities
- Lead and oversee Sixteenfifty work for multiple clients, driving projects forward in a strategic, thoughtful way, while building relationships with clients and the Sixteenfifty team
- Oversee a team of Account Executives, Digital & Social Team, ensuring timelines and deliverables are hit
- Deliver work on-brand and on-time always, adding knowledge and insight during internal reviews to ensure work meets client expectations and is the best it can be
- Translate clients needs into concise, synthesized briefs and input for the design team
- Contribute to brand and marketing strategy development and plans
- Develop timelines, status documents and other client reports
- Write and edit copy
- Ability to manage select projects while overseeing other teams
- Work with design leads to determine priorities
- Manage operations with leadership team, including: proposals, internal resources, hiring, reviews, culture
- Develop, mentor and grow the internal team
- Work with ownership & executive team for Agency growth
Qualifications
- 7+ years of creative agency experience (Casino experience a plus)
- Self-starter, independent and entrepreneurially minded
- High level of client service and excellent communication skills
- Strategic thinker
- Marketing mind
- Hospitality industry, gaming or consumer products experience preferred
- Detail-oriented, organized and good at multitasking
- Capable of navigating through clutter and uncertainty, as well as knowledgeable on when and how to change directions
- Relentless, resourceful and tenacious spirit
- Ability to write copy and steer creative
- Experience guiding and leading a team of creatives, account executives
Salary based on Experience: $100-$120k yearly
Sixteenfifty Creative Intelligence
Mibura is a network focused cloud infrastructure company, operating in 100+ countries across the globe and providing customization and flexibility to all the key clouds and TelCo networks. Businesses need to simplify and bring together fragmented, complex infrastructure that spans cloud environments. With Mibura NetMetal, customers can rapidly deploy their preferred silicon with dedicated network infrastructure and interact with every available TelCo at datacenters, ground stations, and wireless cellular. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.
Our mission is to cut the cord, drop the cubicle, bring down walls, break through barriers, and build bridges empowering every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
In the Next Generation Sales (NGS), you will engage in an intense program that will prepare you for long-term success within the Mibura Sales organization. Over the course of two to three years, you will join our organization as an Associate Inside Sales Representative where you’ll receive premier training from both a technology and sales perspective. Next, you will have the opportunity to be promoted to an Inside Sales Representative, where you will carry a quota and run all aspects of a sales campaign. From there, you can take your career to the next level in outside field sales, sales management, or a specialty selling role. We often see those who are successful in this program having 2-3 jobs in your first three years, all with more responsibility, larger business contribution, and an increase in financial earnings.
We are looking for Sales executives who can proactively identify areas of growth in customer landscape and accordingly propose technology solutions . Strong experience in Telco, Media and Entertainment Industry.
This role will manage existing client/account relationships, own existing services and build a diverse portfolio through the opportunity management cycle: Prospect-Evaluate-Propose-Close.
This account has aggressive growth potential through cross sell and upsell, which the incumbent must drive.
JD
- 20 years or more of total professional experience. 6+ years managing large strategic accounts upwards of $50+ million.
- Minimum 10 Years’ experience in Consulting and Sales.
- Experience in Global Delivery Models with demonstrable knowledge of processes and methodologies
- Ability to manage multi-cultural teams
- The person will have demonstrable ability to reposition Mibura as a partner to serve above and beyond the normal market share
- Experience in managing large, multi-service line Managed service engagements spread across multiple geographies
- Proven ability to grow the existing accounts in excess of company’s growth and expand the margins
- Thrives as a self-starter and entrepreneur but also knows how to drive a diverse team towards a common goal. Enjoys working in a fast paced and client centric environment.
- Results-driven leader, acts with a sense of urgency .
- Hands-on experience with proposal creation and leading proposal presentations.
- Own the strategic agenda for that account as well as create and manage executive level connects between customer and Mibura’s small executive team
- Proven record of rapidly scaling up revenues consistently and Y-o-Y growth .
- Track record of interacting and building relationship with C-level client contacts
- Strong organizational skills and ability to handle multiple activities in a very dynamic, changing environment.
MIBURA, INC.
ACCOUNT MANAGER
DEPARTMENT: MANAGEMENT LIABILITY
STATUS: NON-EXEMPT
EMPLOYEE TYPE: FULL TIME
Our not-so-secret sauce.
Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. More than 9,000 of the industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as an Account Manager at Momentous Insurance, A Marsh McLennan Agency.
Momentous Insurance, A Marsh McLennan Agency provides commercial insurance, commercial entertainment, film and tv insurance, employee health & benefits insurance, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 9,000 colleagues and 170 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MMC).
A day in the life.
As our Account Manager on the Management Liability team, you’ll be responsible for the following:
The primary function of this position is to provide the highest quality service to customers and cross sell within the existing book of business. The Account Manager (AM) will be the day-to-day liaison between the insurance company (MIB) and designated accounts managed by Account Executives/Sr. Account Executives/Producers.
Daily servicing of customers will include addressing various coverage issues, contract analysis, exposure analysis, issuing auto ID cards, handling all the inside service work associated with the client’s accounts, including all endorsement activity, routine coverage questions, problem solving, renewal control, preparation of formal proposals, checking and binding policies.
The Account Manager (AM) should have experience in all areas of Management Liability insurance. As needed, the AM will coordinate with and defer to the Account Executive/Sr. Account Executive/or Producer on strategic account issues and potential problems. The AM is responsible for the successful fulfillment of Standard Operating Procedures and Guidelines (SOG’s).
Our future colleague.
We’d love to meet you if your professional track record includes these skills:
- Know the underwriting and rating procedure for all types of management liability policies.
- Be knowledgeable of the following policies: directors and officers liability, employment practices liability insurance, errors and omissions, cyber, crime, and more.
- Quote new business and renewal options to every client.
- Prepare proposals and applications, submit them to insured’s and carriers, obtain client’s signature and follow up to ensure timely responses, all in conjunction with AE or Producer.
- Prepare and provide to every client a Summary of Insurance once coverage is bound and in effect for new accounts.
- Immediately update Summary of Insurance for existing clients.
- Remarket accounts as directed and follow up with AE or Producer.
- Maintain agency EPIC files accurately and consistently documenting conversations in emails and other notes sent to clients, while adhering to all MIB electronic and EPIC procedures.
- Handle cancellations timely by checking carrier websites or NOC’s received via scan, fax or email, legally saving all accounts possible with adherence to E&O guidelines.
- Prepare and check policies based on SOG’s checklist to include preparing letters, invoicing, summaries of insurance, certificates, ID cards, evidence of insurance, binders, etc. Policies must be checked for accuracy and all applicable endorsements.
- Know and be up to date on the utilization of carrier websites, carrier communications, new coverage options, and billing procedures
These additional qualifications are a plus, but not required to apply:
- College Degree preferred (high school diploma is required)
- Current California Department of Insurance License
- 1-2 years of experience
- Proficient MS Office Suite (Word, Excel, Outlook)
- Agency Management System (i.e., EPIC, AMS 360) or other paperless insurance management system
We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you.
Work environment & physical demands.
- Ability to use computer keyboard and sit in a stationary position for extended periods as well as use office machinery such as fax and copy machines, and telephones.
- Work is performed in a typical interior/office work environment.
Valuable benefits.
We value and respect the impact our colleagues make every day both inside and outside our organization. We’ve built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.
Some benefits included in this role are:
- Generous time off
- Tuition reimbursement and professional development opportunities
- Charitable contribution match programs
- Stock purchase opportunities
To learn more about a career at MMA, check us out online: https://marshmma.com/careers or flip through our recruiting brochure: https://bit.ly/3Qpcjmw
Follow us on social media to meet our colleagues and see what makes us tick:
· https://www.instagram.com/lifeatmma/
· https://www.facebook.com/LifeatMMA
· https://twitter.com/LifeatMMA
· https://www.linkedin.com/company/marsh-mclennan-agency/
The applicable base salary range for this role is $42,400 to $90,500. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, and education. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.
We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.
Who you are is who we are.
We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.
Marsh McLennan and its affiliates are EEO Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.
Momentous Insurance Brokerage | Marsh & McLennan Agency LLC
DEPARTMENT: MANAGEMENT LIABILITY
STATUS: NON-EXEMPT
EMPLOYEE TYPE: FULL TIME
Our not-so-secret sauce.
Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. More than 9,000 of the industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as an Account Manager at Momentous Insurance, A Marsh McLennan Agency.
Momentous Insurance, A Marsh McLennan Agency provides commercial insurance, commercial entertainment, film and tv insurance, employee health & benefits insurance, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 9,000 colleagues and 170 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MMC).
A day in the life.
As our Account Manager on the Management Liability team, you’ll be responsible for the following:
The primary function of this position is to provide the highest quality service to customers and cross sell within the existing book of business. The Account Manager (AM) will be the day-to-day liaison between the insurance company (MIB) and designated accounts managed by Account Executives/Sr. Account Executives/Producers.
Daily servicing of customers will include addressing various coverage issues, contract analysis, exposure analysis, issuing auto ID cards, handling all the inside service work associated with the client’s accounts, including all endorsement activity, routine coverage questions, problem solving, renewal control, preparation of formal proposals, checking and binding policies.
The Account Manager (AM) should have experience in all areas of Management Liability insurance. As needed, the AM will coordinate with and defer to the Account Executive/Sr. Account Executive/or Producer on strategic account issues and potential problems. The AM is responsible for the successful fulfillment of Standard Operating Procedures and Guidelines (SOG’s).
Our future colleague.
We’d love to meet you if your professional track record includes these skills:
- Know the underwriting and rating procedure for all types of management liability policies.
- Be knowledgeable of the following policies: directors and officers liability, employment practices liability insurance, errors and omissions, cyber, crime, and more.
- Quote new business and renewal options to every client.
- Prepare proposals and applications, submit them to insured’s and carriers, obtain client’s signature and follow up to ensure timely responses, all in conjunction with AE or Producer.
- Prepare and provide to every client a Summary of Insurance once coverage is bound and in effect for new accounts.
- Immediately update Summary of Insurance for existing clients.
- Remarket accounts as directed and follow up with AE or Producer.
- Maintain agency EPIC files accurately and consistently documenting conversations in emails and other notes sent to clients, while adhering to all MIB electronic and EPIC procedures.
- Handle cancellations timely by checking carrier websites or NOC’s received via scan, fax or email, legally saving all accounts possible with adherence to E&O guidelines.
- Prepare and check policies based on SOG’s checklist to include preparing letters, invoicing, summaries of insurance, certificates, ID cards, evidence of insurance, binders, etc. Policies must be checked for accuracy and all applicable endorsements.
- Know and be up to date on the utilization of carrier websites, carrier communications, new coverage options, and billing procedures
These additional qualifications are a plus, but not required to apply:
- College Degree preferred (high school diploma is required)
- Current California Department of Insurance License
- 1-2 years of experience
- Proficient MS Office Suite (Word, Excel, Outlook)
- Agency Management System (i.e., EPIC, AMS 360) or other paperless insurance management system
We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you.
Work environment & physical demands.
- Ability to use computer keyboard and sit in a stationary position for extended periods as well as use office machinery such as fax and copy machines, and telephones.
- Work is performed in a typical interior/office work environment.
Valuable benefits.
We value and respect the impact our colleagues make every day both inside and outside our organization. We’ve built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.
Some benefits included in this role are:
- Generous time off
- Tuition reimbursement and professional development opportunities
- Charitable contribution match programs
- Stock purchase opportunities
To learn more about a career at MMA, check us out online: https://marshmma.com/careers or flip through our recruiting brochure: https://bit.ly/3Qpcjmw
Follow us on social media to meet our colleagues and see what makes us tick:
· https://www.instagram.com/lifeatmma/
· https://www.facebook.com/LifeatMMA
· https://twitter.com/LifeatMMA
· https://www.linkedin.com/company/marsh-mclennan-agency/
The applicable base salary range for this role is $42,400 to $90,500. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, and education. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.
We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.
Who you are is who we are.
We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.
Marsh McLennan and its affiliates are EEO Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.
Momentous Insurance Brokerage | Marsh & McLennan Agency LLC