San Francisco Casting Calls & Acting Auditions

We have an opportunity to join the Alliance as the new Health Services Operations Manager in the Health Services Administration. One position is available in either our Merced, Salinas or Scotts Valley, California office.

WHAT YOU’LL BE RESPONSIBLE FOR

Reporting to the Health Services Officer, you will:

• Manage the Health Services Operations function, act as a subject matter expert, and provide guidance on Health Services departmental operations
• Manage the Health Services Division’s regulatory reporting function
• Manage, lead, supervise, mentor, and train assigned staff

ABOUT THE TEAM

We are ​responsible for the overall management and oversight of our members’ health care. Duties include enforcing safety standards, controlling costs and ensuring that members receive the best treatment available.

THE IDEAL CANDIDATE

• Experienced managing/leading programs within healthcare operations
• Excellent communication skills and the ability to influence and motivate cross-functional teams
• Skill in the development and management new programs, policies & processes for seamless integration with current operations
• Process oriented, with strength in program and project management
• Passion for championing system redesign and the advancement of models of care
• A plus: Medicare experience

WHAT YOU’LL NEED TO BE SUCCESSFUL

To read the full position description, and list of requirements please visit our website

Knowledge of:

• Methods and techniques of research, data collection, analysis, and reporting
• Principles and practices of managed care
• Healthcare regulatory processes
• Title 22, Knox Keene, Medicaid or Medicare, entitlement programs, and related regulations
• Principles and practices of program and project management

Ability to:

• Develop work plans and workflows and organize and prioritize activities
• Act as a technical resource and interpret, apply and explain complex principles, policies, procedures, regulations, terms, processes, and programs related to area of assignment
• Train, mentor, supervise, and evaluate the work of staff and motivate staff to achieve goals and objectives
• Organize and prioritize the work of others, delegate effectively, and follow up on work assignments
• Provide leadership and facilitate and lead meetings and projects

Education and Experience:

• Bachelor’s degree in Business, Public Administration, Health Care Administration, or a related field
• A minimum of six years of healthcare operations experience across a variety of operational departments including a minimum of three years of experience in a managed care setting, which included some lead or supervisory responsibility (a Master’s degree may substitute for two years of the required experience); or an equivalent combination of education and experience may be qualifying

OTHER DETAILS

• While this position is connected to one of our Alliance offices, we are in hybrid remote/in-office work environment right now and we anticipate that the interview process will take place remotely.
• Our Alliance office locations have officially re-opened as of May 2, 2022 and while some employees may work in full-time telecommute schedules, attendance at quarterly company-wide events or department meetings will be expected.
• Based on the nature of work, this position may require onsite presence, which is dependent on business need. Details about this can be reviewed during the interview process.

Salinas pay range

$105,365—$168,584 USD

Scotts Valley pay range

$105,365—$168,584 USD

Merced pay range

$96,097—$153,774 USD

OUR BENEFITS

• Medical, Dental and Vision Plans
• Ample Paid Time Off
• 12 Paid Holidays per year
• 401(a) Retirement Plan
• 457 Deferred Compensation Plan
• Robust Health and Wellness Program
• Onsite EV Charging Stations
• And many more

ABOUT US

We are a group of over 500 dedicated employees, committed to our mission of providing accessible, quality health care that is guided by local innovation. We feel that our work is bigger than ourselves. We leave work each day knowing that we made a difference in the community around us.

Join us at Central California Alliance for Health (the Alliance), where you will be part of a culture that is respectful, diverse, professional and fun, and where you are empowered to do your best work. As a regional non-profit health plan, we serve members in Merced, Monterey and Santa Cruz counties.

The Alliance is an equal employment opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

At this time the Alliance does not provide any type of sponsorship. Applicants must be currently authorized to work in the United States on a full-time, ongoing basis without current or future needs for any type of employer supported or provided sponsorship.

Central California Alliance for Health

The Director, Service Delivery is responsible for the profitability of a major account within C&W Services. The purpose of this position is to achieve the objectives of senior management with respect to each of these accounts.

Responsibilities of a Director, Service Delivery

• Manages and oversees the day-to-day facilities services provided at all current and new accounts within his/her area of responsibility.
• Establishes general and job specific performance standards and advises management/supervisory staff of standards and targeted yearly goals.
• Oversees and monitors staffing levels for all account locations, to determine optimum levels for accounts.
• Conducts site surveys/inspections with Operations Managers, Area Managers, Account Managers, and customers, as well as unscheduled site audits to assess technical skill levels, production rates, and quality of service.
• Develops and implements quality assurance methods and procedures, overseeing and assessing quality levels achieved at individual accounts.
• Ensures the implementation of the company’s standardized work processes.
• Remains knowledgeable in new product/service delivery and communicates same to Operations Managers, Area Managers, and Account Managers.
• Understands and utilizes key technology applications.
• Coordinates and oversees all start-ups and transitions, providing the necessary liaison activities, planning, and control to ensure their successful completion.
• Demonstrates excellent interpersonal skills, being able to work effectively with all levels of employees, management, and clients.
• Develops effective working relationships with all clients for the delivery of contracted and new services.
• Establishes and maintains the respect and confidence of Operations Managers, Area Managers, Account Managers, site personnel, and customers.

Business Development

• Coordinates all Special sales and related activities, working in conjunction with Operations Managers, Area Managers, and Account Managers, and develops a plan to sell/increase same.
• Supports Business Development activity to help generate new accounts.

Finance

• Monitors/evaluates current and new account budgets, with emphasis on the management of overhead, labor, materials, and service contract expenses in order to achieve financial objectives.
• a. Utilizes the financial dashboard on a monthly basis.
• Monitors and reviews payroll to ensure timely completion and processing and, working in conjunction with Account Managers, to ensure accuracy.
• Oversees and monitors the purchasing and inventory control functions for all account locations, working in conjunction with Operations Managers and Corporate offices.
• Closely monitors receivables, achieving the DSO target for his/her area of responsibility.
• Develops and administers cost containment/reduction activities among assigned accounts.

Human Resources

• Screens, interviews, and selects Exempt personnel (Operations Managers, Area Managers, Account Managers, Supervisors), working in conjunction with Human Resources.
• Oversees the selection and hiring of Non-Exempt personnel (facilities staff), and ensures compliance with Federal, State, Local, and Company guidelines.
• Evaluates the work performance of all direct reports annually and prepares a succession plan for his/her area of operations.
• Establishes contingency Operations Manager, Area Manager, and Account Manager Plans in anticipation of new accounts, to ensure timely staffing through identification of current managers who are to be transferred to new accounts.
• Establishes and implements career development paths for Operations Managers, Area Managers, Account Managers, and Supervisors, working with employees who seek opportunities for advancement.
• Oversees and monitors the technical skills training of employees, ensuring timely and effective record keeping, follow-up, and re-training as required.
• Remains knowledgeable about Union contracts and guidelines, and participates as needed in Union salary issues, grievances, layoffs, and other related matters.

Safety

• Oversees and implements Safety policy, procedures, and communications for all personnel, and monitors the same for impact/effectiveness.
• Provides active leadership in establishing and maintaining a culture of safety, including adherence to company safety practices, establishment of safety review boards, and oversight of safety training.
• Monitors and evaluates all Workers Compensation activities within his/her area of operations, working in conjunction with the corporate Director of HSSE and Director of Risk Management.

Other

• Performs special assignments as needed or as requested by the Senior Director of Operations, Senior Vice President and/or the Vice President, Operations.
• Executes such other responsibilities as determined by the Senior Director of Operations, Senior Vice President and/or the Vice President, Operations.

Position Requirements

• BA/BS degree in Business Management or related field.
• Previous technical knowledge/skills in facilities services industry.
• Previous service industry experience, progressing to a management position.
• Demonstrated problem solving and customer service skills.
• Proven administrative, management, and leadership skills.
• Computer skills.
• Excellent oral and written communication skills.
• Strong customer service skills.
• Flexibility with regard to schedule and ability to travel.
• Minimum of seven to ten years’ experience in the facilities services industry, with at least five years in a management position.

C&W Services

TENANT SERVICES COORDINATOR

JOB DESCRIPTION

Company Background

Founded in 1993, DivcoWest is a multi-disciplinary real estate investment firm headquartered in San Francisco, with offices in Los Angeles, Menlo Park, Boston, Washington DC, Austin, and New York City. Known for our long-standing relationships and track record of success in innovation markets, DivcoWest combines entrepreneurial spirit with an institutional approach. As of Q1 2023, DivcoWest has over $18 billion in assets under management and has acquired or developed nearly 60 million square feet of commercial real estate primarily across the United States.

DivcoWest aims to create environments that inspire ingenuity, promote growth, and enhance the health, happiness, and well-being of all people. A disciplined code of ethics is at the core of all that we do. We believe that the collective energy of a diverse team is what drives our creative ideas and solutions.

Summary

DivcoWest is seeking a strategic and collaborative professional to join our commercial property management team working at The Ranch—one of three campuses in The Sand Hill Collection (SHC) in Menlo Park (https://sandhillcollection.com/). As the Tenant Services Coordinator, you will be engaged in a wide range of responsibilities and experiences, including supporting implementation of the Master Plan involving major site renovations and existing building operations. This individual will report to and collaborate with the Senior Property Manager.

This role requires 5 days in office at our Menlo Park, CA location.

The ideal candidate for this role should be comfortable working and contributing to a team, enjoy being in a busy environment where new and complex transactions occur, and interact with people at various levels within and outside the organization. The property type is Class A Office.

SHC represents roughly 44% of office inventory along Sand Hill Road and is an exceptional cluster of world-class office space, activated open spaces, and on-site amenities in one vibrant community. As an integrated collective, SHC delivers approximately 552,000 square feet across nearly 50 total acres, three campuses, and 21 office buildings along the most coveted stretch of Sand Hill Road.

Interested candidates should send their resumes to Aida Moradi: [email protected].

Responsibilities:

· Welcome visitors and clients in a professional, courteous, and helpful manner.

· Screen and/or forward calls to appropriate staff.

· Function as liaison between tenants and property manager/senior property manager for property related issues.

· Dispatch service calls, enter into the order software, Building Engines, and follow-up to ensure satisfactory completion.

· Draft tenant memos and letters.

· Schedule any maintenance required for office machines and computers.

· Order office supplies and building supplies, business cards and stationery.

· Order hospitality supplies and keep a well-stocked kitchen/refrigerator.

· Produce vendor repair agreements, maintain vendor files, supervise vendors as requested and monitor vendor insurance.

· Maintain contacts lists and emergency information, hard and soft copy tenant, and other property files.

· Review and manage certificates for vendors and tenants via Building Engines.

· At the direction of the property manager, visit tenants for any tenant related issues i.e., janitorial, pest control, etc.

· Assist property manager with plans and coordination of tenant events or other special projects.

· Assist with updating and maintaining tenant handbook, order tenant move-in gifts, order holiday gifts and assist with planning of annual tenant events.

· Input access card data as directed.

· Distribute keys to vendors and maintain key long.

· Supports annual expense budget preparation to include but not limited to gathering vendor quotes for contracted services.

· Assist property manager with monthly accounting re-classes and accruals.

· Scan, enter and code invoices in Nexus Payable invoice processing system. Prepare necessary check requests; input related data and processing within established guidelines. Research and respond to internal and external inquiries. Research invoices and payments to insure timely and accurate payment.

· Responsible for tenant billbacks and generate invoice via Building Engines.

· Follow up on all delinquencies via Management Reports Inc. (MRI). Obtain aging report for property manager and deliver standard tenant correspondence to address delinquencies.

· Assist in tenant ledger adjustments.

· Assist in review of monthly rent edits.

Qualifications:

· 4-year college degree preferred.

· 2 years administrative, clerical, accounting, or tenant services/customer relations experience.

• Prior experience working in property management, commercial real estate, or financial services industries preferred.
• Management Reports Inc. (MRI), Building Engines and Nexus or similar systems experience preferred.
• Understanding of general accounting and financing a plus.
• Working knowledge of accounts payable, receivables, and expenditures is desired.
• Experience with data entry, basic reporting, filing, answering phones, scheduling, excellent verbal, and written communications skills are necessary.
• Great telephone skills; pleasant and courteous; excellent customer service.
• Present a professional, positive image that reflects well with the organization.
• Reliable and punctual.
• Excellent computer skills, including proficiency in in Microsoft Office Products (Excel, Work, Outlook, and PowerPoint).
• Ability to work independently and within a team to build relationships and interact effectively with all members of the company.
• Ability to multi-task, work successfully under pressure, and effectively prioritize and manage time and workload to meet property and client needs.
• A desire to work within a diverse, collaborative, and professional environment.

The person in this position must be able to:

· Remain in a stationary position for 75% of the time working on a computer and attending virtual meetings.

· Occasionally move about the office to access file cabinets, office technology, and attend meetings etc.

Compensation:

· $60,000-$70,000

· Annual bonus opportunity

· Full benefits

Divco West Services, LLC (“Company”), an equal opportunity employer, is committed to equal opportunity for all employees and applicants. The Company recruits, hires, trains, promotes, pays, and administers all personnel actions without regard to race, color, religion, sex (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), sex stereotyping (including assumptions about a person’s appearance or behavior, gender roles, gender expression, or gender identity), gender, gender identity, gender expression, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status, citizenship status, sexual orientation, genetic information, or any other status protected by applicable law. We interpret these protected statuses broadly to include both the actual status and also any perceptions and assumptions made regarding these statuses. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Please review our company Privacy Policy regarding the use of any personal information you provide us at: https://www.divcowest.com/privacy-policy/

This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits, and all other privileges, terms, and conditions of employment. This policy and the law prohibit employment discrimination against any employee or applicant on the basis of any legally protected status outlined above.

DivcoWest

Regional Field Services Manager

A-Gas is an environmental services company whose purpose is to Protect and Enhance the Environment by reducing global warming gases and preventing their release into the atmosphere. Rapid Recovery is the company’s service division and the number-one provider of refrigerant recovery services for the HVAC, refrigeration, demolition, and marine industries. With industry-leading recovery, reclamation, and gas processing technologies, A-Gas continues to lead the industry in developing cutting-edge solutions designed to protect the environment. Visit us at www.agasamericas.com to learn more about our Environmental Story. For more information regarding A-Gas, please visit us online at www.agas.com/us.

The Regional Field Services Manager is responsible and accountable for establishing, monitoring, and delivering budgeted expectations on the refrigerant gas acquisition and service revenue. Success is determined by managing a team that understands our customers’ needs, offering the appropriate solution based on our product and service portfolio, and performing services to meet customers’ needs.

The Regional Field Service Leader will cover the following locations and should be located within one of these markets.

• LA and Riverside
• San Diego
• Fresno
• Concord
• Sacramento

Key Responsibilities

• Lead a regional or multi-state management team through training, coaching, and development, while being accountable for meeting or exceed aligned goals
• Strong employee safety focus
• Ability to collaborate with key stakeholders and communicate feedback from/to the field to drive continuous improvement throughout the business.
• Create a strong focus on refrigerant gas acquisition and profitable revenue growth within the organization by collaborating with other departments.
• Be a strategic leader with the ability to proactively solve problems and make decisions based on company success factors. Ability to influence without authority and be approachable.
• Experience managing a P&L and influencing a P&L mindset throughout the organization. This includes analyzing, planning, and executing annual budgets for the assigned territory
• Demonstrated experience and skillset to develop market growth strategies based on key customer demographics to enhance and grow customer base
• Coach and mentor direct reports to use available resources to problem-solve independently
• Proactively manage talent by coaching employees up to the next role and creating a bench for key roles with external talent
• Embrace and support the use of technology to support business requirements
• Coach and mentor direct reports on how to promote and utilize our refrigerant recovery equipment as a differentiated technical solution

Experience, Knowledge, and Qualifications

• Essential
• Strong verbal and written communication skills
• Strong persuasive and interpersonal skills with a sales aptitude
• The technical mindset to understand and reinforce our refrigerant recovery processes
• Proven experience with developing specific market strategies within an assigned region
• Able to partner with People & Culture to communicate and ensure compliance with state and local employment laws
• Strong computer skills needed: SAP People, Salesforce, Microsoft Office Products
• Must be a self-starter and a problem solver.
• Must possess a valid state motor vehicle operator’s license.
• Bachelor’s degree required with experience in sales or 5+ years of relevant industry-related experience in lieu of a degree
• Preferred
• Experience in specialty chemical industry and/or HVAC
• Working Conditions & Environment
• Extensive travel via truck or plane, with hotel overnights as needed on traveling weeks.
• Work is conducted both indoors and outdoors under various conditions.
• Several hours per day may be spent operating a motor vehicle.
• Appearance at all times must represent the company’s image.
• Exposure to the environments of customer facilities.
• Fast-paced environment: subject to numerous schedule and priority changes with short notice activity.

Why A-Gas?

Pay will be commensurate with experience. The targeted annual salary range is 130,000K – $140,000K and will be based on experience with a competitive commission plan.

A-Gas offers generous benefits including medical, dental, vision, paid holidays, paid time off (PTO), a 401(k), company-paid short-term and long-term disability, life insurance, training initiatives, professional certifications, and a tuition reimbursement program. It is an exciting time to be a part of A-Gas, come grow with us!

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

A-Gas in the Americas

The Role:

• Help develop and build team processes and scripts in an ongoing manner.
• Accountable for a team of Specialists, ensuring they are meeting team metrics, and providing on-the-spot guidance for questions or escalations.
• Coach team to provide the highest level of support to customers via inbound phone calls, chats and tickets for technical inquiries, or determine if roadside assistance is needed. •Work closely with the Customer Care Manger to strategize advancements by determining improvements to processes, metrics, training or comprehension.
• Resolve customer cases and escalations, communicating efficiently with internal departments when needed.
• Advocate for the customer to improve services or offerings based on requests and reported bugs. Champion customer experiences and process improvements.
• Model Product Expertise to team of specialists to educate vehicle owners, generating confidence in the operation of a vehicle. Must be comfortable to answer vehicle equipment questions, vehicle operations, discuss concerns around mechanical or cosmetic issues.
• Capable of masterfully guiding both adept and amateur technical customers and mechanics through app and website, through a personal technical aptitude.
• Triage car condition or operational concerns during escalations of initial vehicle production

Requirements

• Availability to work weekends, or a flexible schedule to eventually support customers 24/7, 365 days of the year.
• Minimum 3 years of experience in customer service, or contact center experience, as well experience building workflows, processes and scripts.
• Positive attitude, friendly demeanor, empathetic mindset, and commitment to providing a great customer experience. Eagerness to take on new responsibilities.
• Excellent communication and comprehension skills. •Detail-oriented and highly precise. Flexible, proactive, attention to details, and inclination to contribute with strong critical thinking and common sense.
• Exceptional time management skills, and multitasking capabilities, rapidly but effectively able to handle multiple customer cases. Remains organized with a sense of priority, adapt to work in a high pressure and fast pacing environment
• Understands both Mechanical and Cosmetic repair times, skills and cost management
• Willingness to learn new and innovative automotive technologies.
• Familiar with Outlook, and MS Office Suite.
• Verbal and written skills in English.
• Verbal and written skills in Canadian French and Arabic.
• Start up, or NPI experience preferred but not required.
• Automotive industry experience preferred but not required.
• Highschool Diploma or GED

Zobility

About the Role…

The Front Office is the heart of every single one of our hotels. It’s the team that first greets guests when they step inside 1 Hotel San Francisco, attends to their every request, and introduces them to the brand. Supervising that team is a big job, because it requires a diverse range of skills, from analytical thinking and problem-solving to self-assuredness and an ability to get along with everyone. Not to mention an almost instinctive desire to enhance the stay of every single guest.

We’re currently seeking an impossibly charismatic Director of Front Office at 1 Hotel San Francisco.

Our dream candidate intimately understands the dynamics of this role and how it dramatically impacts the overall guest experience at our hotels. If you feel this role is calling out your name, we’d love to hear from you.

About you…

• Passionate about hotel operations and guest service with a minimum of 2 years experience working in a Front Office Management role, preferably within an upper upscale or luxury hotel environment.
• A post-secondary diploma or degree would be a plus.
• Advanced knowledge of front office operations, a strong leader, and a proven track record in guest and team member engagement and financial performance.
• Excels at communication, both verbal and written.
• Is able to accommodate a flexible schedule to include days, evenings, weekends, and holidays.

About us…

Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfillment and well-being. As a part of our team, you can look forward to activities and perks that drive your passion for nature such as:

• Designed by Nature work environment
• Work/Life Balance: Starting 144 hours Paid Time Off, 9 paid Holidays (Earth Day is a holiday)
• Pre-tax benefits to encourage commuting, and even free bicycle parking
• Pay it Forward: Annual 8 hours paid to volunteer & hotel organized volunteer opportunities
• Health & Wellness- Company paid Medical, Dental & Vision; Company paid Health and Wellness program to promote healthy living; delicious, healthy complimentary snacks and beverages.
• Retirement Planning: 401(k)/retirement savings plan
• Career Advancement: Were growing rapidly and with growth comes advancement opportunities (around the globe)!
• Team Member Recognition program – Earn rewards and pay it forward, while doing all the good you can!

1 Hotels

Global Wealth Management Firm seeks Senior Relationship Manager to serve as primary point of contact for UHNW clients in delivering holistic wealth advisory services.

• Own the client relationship, maintaining extensive contact with clients to build customized investment and wealth planning strategies
• Partner with Sr. Advisors to develop and implement wealth planning strategies for clients
• Build and utilize a personal referral network to support Business Development Officers and help facilitate new business opportunities
• No sales goals
• Requires 9+ years’ wealth management experience, including 3+ years’ experience leading day-to-day UHNW client interactions
• Strong background in investment or planning advisory a must
• CFA, CFP, CTFA, or CPA preferred

Diversity candidates are encouraged to apply.

ECG Resources, Inc.

This Represents is looking to add a Senior Photography Agent to join our growing team. Applicants should be outgoing self-starters with a passion for photography, illustration, and a strong understanding of commerical production.

Job duties will include:

• Building and maintaining strong relationships with current and prospective clients and artists.
• Growing our client base and generating new business.
• Estimating projects and overseeing production budgets.
• Ongoing curation of the artist’s portfolios – both online and printed.
• Organizing and hosting portfolio shows and meetings.

Requirements:

• Bachelor’s Degree, preferably in marketing, advertising, or photography
• Minimum of 3+ years of artist representative or applicable production experience
• Proven ability to effectively manage multiple projects and prioritize work
• Goal-oriented, motivated, and self-starter
• Must be personable, energetic, and creative; able to bring fresh ideas and perspective
• Exceptional relationship management skills
• High level of initiative and follow-through

Base salary + commission is proportionate to experience.

This is a position with a great opportunity for growth.

Please send your resume with a short note to introduce yourself to [email protected]

Serious inquiries with the applicable experience only.

This Represents

WHO ARE YOU?

Do you enjoy dance music? Do you excel at coordination and thinking on your toes? Then you’re in luck! We are looking for a highly motivated self-starter who embodies both a passion for dance culture and a love of the all things to do with project management. Is this you? Read on…

WHO ARE WE?

Insomniac produces some of the most innovative, immersive music events in the world. Enhanced by state-of-the-art lighting, pyrotechnics and sound design, large-scale art installations, theatrical performers and next generation special effects, our events captivate the senses and inspire a unique level of fan interaction. The quality of the Headliner experience is our top priority. Throughout our 30-year history, Insomniac has produced festivals, concerts and club nights for millions of attendees across the nation. The company was founded by Pasquale Rotella, and has been based in Los Angeles since it was formed in 1993.

Insomniac’s West Coast Clubs Division is focused on creating a best-in-class experience for our Headliners. Our expanding roster of club partners includes some of the world’s top venues, delivering performances from globally renowned DJs backed by top-notch sound and visuals. The diverse calendar of events celebrates the electronic dance music community and culture, offering an endless range of experiences. Insomniac’s West Coast Clubs Division includes venues such as Exchange, Academy LA, Time Nightclub, and Nova SD.

THE ROLE

Insomniac Events is seeking a highly motivated and proactive Talent Booking Coordinator to join the Clubs Division Talent Department. The Talent Booking Coordinator will coordinate and facilitate various Talent department functions, tasks, processes and projects. This position supports the Head of Talent for the Clubs.

RESPONSIBILITIES

• Talent/market research.
• Draft/build offer sheets.
• Manage clubs booking calendar.
• Monitor/review performance contracts.
• Ensure that timelines and milestones are followed and met.
• Facilitate effective communication between various talent agencies and the Insomniac talent department.
• Coordinate collating artist performance data.
• Coordinate information distribution to all agencies.
• Coordinate marketing strategies between artist and Insomniac marketing team.

QUALIFICATIONS

• Passion for live events and extensive knowledge of dance music artists and genres.
• Minimum one year of experience as an assistant at a talent agency, management company or events talent buying
• Bachelor’s degree in marketing, management, finance, economics, communications, or related experience.
• Must be proficient in Microsoft Office Suite (Excel, PowerPoint, Word), as well as Google Sheets, Docs, Drive, Slides, and Calendar.
• Strong communication skills both verbal and written, and must be able to actively and attentively listen.
• Able to adapt quickly to national and international time zones/cultures.
• Must be motivated with an “Everything is possible” attitude.
• Must be an active problem solver, instilled with a sense of urgency for projects large and small.

WORK ENVIRONMENT

• Must be able to tolerate loud noise levels & busy environments.
• May work in drastic temperature climates.
• Must be willing to frequently work and travel to events during evening and weekend hours, as required, to meet deadlines.

Applicants for employment in the U.S. must possess work authorization, which does not require sponsorship by Insomniac for a visa.

EQUAL EMPLOYMENT OPPORTUNITY

Insomniac strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

HIRING PRACTICES

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Insomniac recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Insomniac may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.

Hiring Hourly Range: $26.00 – $35.00 USD

Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the California Salary Transparency in Job Advertisements Law. It is estimated based on what a successful California applicant might be paid. It assumes that the successful candidate will be in California or perform the position from California. Similar positions located outside of California will not necessarily receive the same compensation. Insomniac takes into consideration a candidate’s education, training, and experience, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the California Law, a potential new employee’s salary history will not be used in compensation decisions.

Exchange LA

San Vicente Bungalows Overview:

San Vicente Bungalows (“SVB”) is a prestigious private members-only club located in West Hollywood, California. Since its 2018 opening, SVB has established itself as a premier destination for individuals seeking a refined and intimate social experience. Our exclusive establishment offers an oasis of tranquility, luxury, and personalized service to our esteemed members.

Building on the success of the original West Hollywood location, SVB is expanding into Santa Monica (SVB SM) and New York City (SVB NYC) in 2024. Our eclectic members – both loyal and new to come – are set to enjoy even more benefits and legendary experiences.

Primary Purpose of the SVB SM Membership Director:

As the Membership Director at SVB SM, you will play a vital role in managing the club’s membership program and ensuring the exceptional experience of existing and potential members. Your primary responsibility will be to drive membership growth, oversee the application and approval process, and maintain strong relationships with current members to ensure their continued engagement and satisfaction. You will collaborate closely with the management team to uphold the exclusive and luxury brand image of SVB

Extensive onboarding will take place at our West Hollywood location.

Responsibilities:

Membership Acquisition and Growth:

·        Develop and implement strategies to attract new members to the club.

·        Execute targeted marketing campaigns to reach potential members and promote the benefits of joining San Vicente Bungalows.

·        Attend networking events and engage with prospective members to showcase the unique offerings of the club.

Membership Application and Approval Process:

·        Oversee the membership application process, ensuring all required documentation is completed accurately and in a timely manner.

·        Collaborate with the membership committee to present and review membership applications for approval.

·        Maintain strict confidentiality and discretion in handling sensitive membership information.

Member Relations and Engagement:

·        Maintain a presence at the club entrance during peak hours (12pm-2pm; 6pm-8pm); engage with members and their guests. Assist the front desk as needed.

·        Build and maintain strong relationships with current members, anticipating their needs, and ensuring a high level of satisfaction.

·        Act as the main point of contact for members, addressing their inquiries, concerns, and feedback promptly and professionally.

·        Organize and manage exclusive member events, gatherings, and activities to enhance member engagement and foster a sense of community.

Membership Retention and Renewals:

·        Implement retention strategies to ensure members renew their memberships on time.

·        Monitor member feedback and conduct regular surveys to gather insights for continuous improvement.

·        Analyze member usage patterns and preferences to tailor offerings and enhance the overall membership experience.

·        Take appropriate and timely action when members fail to comply with club rules. Issue warnings, suspensions, and termination is accordance with the club rules. 

Collaborative Coordination:

·        Work closely with other departments, including marketing, events, and operations, to ensure seamless integration of membership initiatives.

·        Collaborate with the Finance team to manage membership dues, payments, and billing processes efficiently.

Membership Reporting and Analysis:

·        Generate regular reports on membership data, trends, and growth metrics for presentation to the management team.

·        Utilize data-driven insights to optimize membership strategies and outreach efforts.

Qualifications:

Bachelor’s degree in Marketing, Business Administration, Hospitality Management, or a related field.

Proven experience in membership management, customer relations, or a similar role within a luxury club, high-end hotel, or exclusive community.

Demonstrated success in membership growth and retention.

Exceptional communication, interpersonal, and networking skills.

Ability to maintain a high level of discretion and confidentiality in handling sensitive member information.

Proficiency in using membership management software and CRM systems.

Strong analytical skills to interpret data and make informed decisions.

An enthusiastic and proactive approach to building relationships and delivering exceptional member experiences.

A passion for luxury hospitality and an understanding of the exclusive membership culture.

Joining SVB SM as the Membership Director offers a unique opportunity to be part of an exclusive and prestigious establishment, where you can create unforgettable experiences for discerning members and contribute to the continued growth and success of the club.

Compensation:

$100K-$125K base plus generous commission structure

Health Care benefits + 96 hours PTO + 401K match

Travel:  

Travel between Santa Monica and West Hollywood may be required

Reports to:

Global Director of Membership

San Vicente Bungalows- Santa Monica