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JOB TITLE: E-Commerce Manager

DEPARTMENT/DIVISION: Marketing

FACILITY LOCATION: Woodbury, NY

REPORTS TO: Chief Technology Officer

COMPANY:

AriZona Beverages, founded in Brooklyn, NY in 1992, is proud to be a family owned and operated American Company. AriZona’s mission is to offer top quality beverages in uniquely designed packages that are accessible and affordable. AriZona Beverages – makers of the number one ready-to-drink Iced Tea in America – holds a unique position in the global beverage industry with its iconic $0.99 big can and “keeping it real” no frills approach to the consumer market. AriZona never pays for glitzy advertising campaigns to gain consumer loyalty and is constantly ahead of the curve, carving out trends without the use of focus groups and market research. With a loyal following across various demographics, AriZona pulls its own inspiration from its fierce social media following and devoted fan base.

SUMMARY/OBJECTIVE

Do you have experience working on Shopify Plus? Have you worked on large-scale eCommerce projects or with an eCommerce agency? Are you interested in leading the ongoing innovation around B2C and B2B online businesses? Then, we’re looking for you!

We are looking for a seasoned Manager of eCommerce to help us build the best online experiences with our awesome brand. You’ll work closely with our Technology, Creative and Marketing teams to ideate around the best ways to go to market direct to our consumers. You will then execute our growth initiatives and ensure our eCommerce businesses operate seamlessly and efficiently. To be successful in this role, you should be confident in managing teams while, at the same time, driving new innovations and enhancements. You will lead integrations with internal teams and external partners and guide projects from discovery to launch. Ultimately, you’ll make sure we use the latest eCommerce technology in the market to maximize our productivity, efficiency, and drive online sales.

ESSENTIAL FUNCTIONS

  • Manage and enhance our business-to-consumer e-commerce strategy, website, and online retail partnerships and services.
  • Develop and execute a comprehensive e-commerce strategy that aligns with company goals and market trends. This strategy includes our own D2C website and third-party marketplaces.
  • Coordinate e-commerce developers, graphic designers, creative talent, and system administrators for regular project and operational activities.
  • Implement design, content, navigation, information architecture, branding/marketing, performance optimization, and new functionality.
  • Analyze user behavior for conversion rate optimization and execute A/B tests on product pages, checkout processes, and call-to-action buttons to increase conversions.
  • Create custom integrations between e-commerce platforms and third-party applications.
  • Coordinate with customer service teams to ensure exceptional customer satisfaction.
  • Modify, measure, innovate, and improve Search Engine Optimization (SEO) strategies.
  • Create and manage online listings for various merchandise and food/beverage products.
  • Troubleshoot issues with online customer service teams when necessary.
  • Monitor the reliability and performance of all internal systems and propose improvements.
  • Develop reusable processes to enhance efficiency and profitability.
  • Design strategies for future development projects based on the company’s overarching objectives and available resources.
  • Recommend and implement cutting-edge technologies to maintain our position at the forefront of e-commerce.

QUALIFICATIONS AND SKILLS

  • A marketing and sales background with an innovative, thought leader approach.
  • 5+ years of implementation and development knowledge of Shopify Plus with 8+ years working across other e-commerce systems.
  • Experience with evaluating and implementing Apps in the Shopify ecosystem.
  • Awareness of industry trends, consumer behavior shifts, and emerging technologies to adapt the e-commerce strategy accordingly.
  • Strong project management skills with the ability to manage multiple projects simultaneously, prioritize tasks, and meet deadlines effectively.
  • Skills with integrating order management, inventory and shipping solutions. (i.e. Recharge, Shipstation, Deliverr)
  • Proven results managing eCommerce website development projects end-to-end, including setting requirements, goals, budgets, timelines, testing and implementation plans.
  • Experience with marketing platforms. (i.e. Klayvio, DotDigital, Share-a-Sale)
  • A sharp attention to detail and ability to translate visual designs to front-end product.
  • Knowledge of WCAG accessibility guidelines and experience building accessible sites.
  • Expertise with coding and development is a plus: HTML5, CSS3, JavaScript, JQuery, ReactJS, XML and Shopify Liquid template language, along with Shopify APIs, theme development and best practices.
  • In depth understanding of search engines, search engine optimization and factors that influence high rankings in Google.
  • Experience working in an environment with multiple projects assigned at once.
  • Working knowledge of Amazon Seller and Vendor Central.
  • BA Marketing with online marketing experience; MBA a plus.
  • A strong ability to coordinate and manage client projects to profitable completion, on-time delivery, and high customer satisfaction.
  • Working knowledge of the end-to-end Order to Cash process of e-commerce businesses.

WORK ENVIRONMENT

Full Time in Office 5 days a week.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.

While performing the duties of this job, the employee is regularly required to talk or hear and see. The employee frequently is required to stand; walk; use hands to type, handle or feel and reach with hands and arms.

OTHER DUTIES

Please note this Job Description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Please check out some of the perks and benefits of working at AriZona by clicking on the link below!

https://drinkarizona.com/pages/az-benefits

AriZona Beverage Co.

$$$

Role Summary

As Sr. Marketing Data Translator in our Brand Metrics and Intelligence team, you will be a key part of our mission to be best-in-class data-driven marketers and storytellers. Working alongside our Sr. Manager, Brand Metrics, and Intelligence, you will help create, pressure-test, and refine our brand value and insights model, working with our marketing, data, sales, web, and creative stakeholders to build, implement, and launch measurement models, dashboards, reporting, and intelligence resources. You’ll also use those tools to advise, educate, and inspire our brand marketers and storytellers to see, understand, and harness data, metrics, and intelligence to better serve our audiences, increase our brand awareness and value, strengthen our storytelling, and evangelize the impact of Client’s Brand Marketing efforts across our team and organization.

What you get to do in this role:

This is a visible supporting role with a wide organizational impact that will require the ability to influence, engage, and inspire teams and leaders across the organization.

Design and manage the building and launch of insightful, and efficient & reliable solutions, tools, and resources for data-driven marketers and storyteller, such as data visualizations, dashboards, reporting systems, and frameworks to model and harvest data across marketing, sales, and systems (such as Google Analytics, Adobe Analytics/Adobe Experience Platform, w/experience in Snowflake, Informatica, Power BI, external systems through API’s etc. a big plus)

Closely work with content creators, strategists, storytellers, data scientists, other internal data groups and business partners to deliver insights and data solutions which will support a variety of practical and innovation use cases, as well as predictive and reporting applications.

Collaborate with cross-functional global and local teams, including data engineers, data scientists, brand, storytelling, and marketing teams, to understand business objectives.

Harvest, analyze, and translate data into actionable insights and solutions for measuring brand and marketing value, impact, and amplifying omnichannel brand influence, storytelling, and acquisition effectiveness.

Serve as an analytics translator, effectively bridging the gap between technical, marketing, and operational teams, ensuring effective communication and alignment of goals both globally and locally.

Participate in the development cycle of scalable marketing insights and data solutions by pressure testing requirements for internal team feasibility, contributing expertise to enhance or create new models and solutions supporting brand marketing strategies.

Serve as an advisor, educator, and subject-matter-expert: sharing progress and insights with business stakeholders, promoting the adoption and utilization of insights and analytic solutions to optimize brand marketing effectiveness, and supporting the movement to create a data-driven marketing organization.

Stay up to date with advancements in brand and marketing insights and analytics, AI, and omnichannel marketing, applying knowledge to drive innovation and improve business outcomes.

Skills

Curiosity and desire to question the status quo.

Have keen interest in creating an excellent insights and data-driven marketing environment – adhering to SLAs through ingenuity, automation, setting high bar on insights and data quality, be innovative to create custom solutions and frameworks if vital, to meet diverse business needs for insights and reporting!

You are enthusiastic about your work, and you have a strong sense of ownership, with the ability to work alone or in a team environment.

Excellent communicator with superior verbal, written, technical and presentation skills that can motivate and influence partners and stakeholders, both internal and external to the team.

Always be on the lookout to automate and/ or improve existing insights and data processes for quicker turnaround and high productivity.

Can quickly change gears based on varying data, insights, and intelligence needs and priorities to meet milestones/ dates and deliver projects.

Be curious and always on the lookout to apply modern data translation and science techniques to unearth and demonstrate brand marketing value and tackle new business challenges.

Strong bias towards action and proven ability to work iteratively and quickly to show incremental impact and value.

Strong understanding of marketing and content value models, with data engineering and data science concepts a plus

Proficiency in data visualization tools and techniques with ability to present insights in a compelling and actionable manner.

Strong analytical and problem-solving skills, with a focus on driving impact and delivering actionable insights that enhance omnichannel capabilities.

Excellent stakeholder management skills, with the ability to collaborate and influence cross-functional teams both globally and locally.

This work requires strong business acumen by having a solid grasp and understanding of the how PaaS/SaaS businesses operate, and project management and strong interpersonal skills with a focus on delivering high quality customer service.

MSFT Dynamics or CRM experience is a plus but not required.

Adobe Experience Platform experience is a plus but not required.

5 years experience in one of the following areas:

Deep knowledge of harvesting, translating, and utilizing insights and analytics for demonstrating and driving brand and marketing performance

Leveraging and implementing brand, marketing, and content value modeling (w/predictive analytics and ML/AI experience a plus)

Applying Brand/Marketing insights to business optimization activities

Experience with modern content and marketing analytic platforms and tools such as Google Analytics, Social and Digital Analytics, Adobe Analytics, PowerBI, Tableau

Experience with creating, socializing, and managing insights and analytics processes across brand and marketing functions (media, social, advertising, operations, content, etc.)

Flexibility and ability to work with ambiguous problems.

Ability to work under pressure in a fast paced, deadline driven team environment.

Education

Bachelor’s degree in marketing research, Marketing Analytics, Business Analytics, Decision Sciences, or Statistics (w/Brand and Awareness knowledge ideal)

Magnit

SARSTEDT, a leading manufacturer and distributor of blood collection and medical devices, laboratory consumables and instrumentation, seeks a Product Manager – Diagnostics for its US Headquarter.

Product Manager – Diagnostics

Summary

Responsible for the management of SARSTEDT, Inc.’s diagnostic product line over the lifecycle from launch to maintenance and deactivation, encompassing the following: Product support to customers and employees, market research and analysis, technical presentation creation and delivery and product training.

Essential Duties and Responsibilities include the following. Other duties may be assigned as apparent or required by management.

Conduct market analysis by reviewing medical, nursing and hospital journals and researching the marketplace for competitors, healthcare trends, technology changes, customer requirements and product pricing.

Produce competitive analysis materials for blood collection, comparing product with its key competitors, and organize the information in relevant format.

Propose business strategies that leverage market intelligence and product differentiation. Develop a sense of ownership for the business performance of assigned product lines.

Oversee the special order inquiry process: complete paperwork and documentation; communicate technical details effectively with other departments, SARSTEDT’s customers and affiliates; and establish new items based on customer requests.

Create internal training materials and provide technical expertise and training in conjunction with the Marketing Manager.

Collaborate with a wide variety of functional areas such as sales, engineering, manufacturing, and operations to develop and provide product definitions responsive to customer needs and market opportunities.

Assist customers and employees with product questions, requests, and complaints.

Attend seminars and national trade shows to interact with customers and healthcare professionals to gather leads, and gain industry knowledge.

Requirements

Master’s or PhD in Nursing or related field from an accredited university required.

Current, unrestricted nursing license in North Carolina or the ability to obtain a North Carolina nursing license preferred.

Minimum of one year related experience in a Critical Care, Pediatric or Emergency department desired.

This job requires up to 30% travel, which occasionally requires weekend and international travel. The employee is occasionally required to operate a motor vehicle.

Other Qualifications

Previous experience as a vascular access, neonatal or infusion nurse preferred.

Previous laboratory experience preferred

Must have or be able to obtain an international Passport.

Microsoft Office Suite

Benefits

SARSTEDT’s benefits package includes a competitive salary, hybrid work model, comprehensive job training, medical, dental and vision insurance, paid vacation, holidays and personal time, options for 401(k) matching as well as employer paid short and long-term disability and life insurance.

EOE/Female/Disabled/Veteran – SARSTEDT, Inc. participates in E-Verify

Sarstedt, Inc.

  • Development of commercial products and consumer products and processes to meet the needs of current and potential clients.
  • Formulation of the marketing strategy for acquiring new customers and cross-selling products to existing clients.
  • Negotiation with media agencies to optimize the marketing budget, establishing a direct response advertiser negotiation model.
  • Coordination of market research to validate value propositions and marketing campaigns.
  • Institutional and strategic relationships with agencies, suppliers, and media outlets, focusing on advertising and public relations.
  • Defining the attribution model and modeling to optimize marketing investment and establish the most efficient thresholds for media activity.

Requirements

  • 5+ years of marketing experience within a banking environment
  • Bilingual – English & Spanish
  • Bachelor’s degree in related field
  • Knowledge of consumer and commercial banking products with successful track proven record of marketing campaigns.

Ascendo Resources

$$$

Our client, a Medicaid-funded program that allows New Yorkers to hire their own caregivers, is seeking a Wellness Coordinator to join their team. This role will begin as contract with the intent to move to permanent. Role will report to Caregiver Wellness Manager. This is a remote/hybrid position and our client would like someone who lives in the Tri-state area. Must be able to work 9am-6pm EST.

  • Pay rate: $21 per hour

Responsibilities:

  • Heavy monitoring of the inbox of requests from members (benefits, reimbursement, employment references, etc).
  • Positively represents executives and the company at all times and follow organizational policies and procedures
  • Comprehensive phone coverage with appropriate routing, message taking and communication of the incoming calls to executives

Required Qualifications:

  • Will need someone with strong customer service focus; this person will work as part of a team
  • Must have a positive attitude and have the ability to communicate to the members at a level they can understand
  • Must have customer service experience
  • Bilingual Spanish a plus

If you meet the required qualifications and are interested in this role, please apply today.

The Solomon Page Distinction

Solomon Page offers a comprehensive benefit program for hourly employees. We pride ourselves on offering medical, dental, 401(k), direct deposit and commuter benefits to our employees, including freelancers – which sets us apart in the industries we serve.

About Solomon Page

Founded in 1990, Solomon Page is a specialty niche provider of staffing and executive search solutions across a wide array of functions and industries. The success of Solomon Page reflects an organic growth strategy supported by a highly entrepreneurial culture. Acting as a strategic partner to our clients and candidates, we focus on providing customized solutions and building long-term relationships based on trust, respect, and the consistent delivery of excellent results. For more information and additional opportunities, visit: solomonpage.com and connect with us on Facebook, Twitter, and LinkedIn.

Opportunity Awaits.

Solomon Page

Who We Are:

Staffing Fitness is a recruitment agency that finds top talent in the health, fitness, wellness, and beauty industry. We assist our clients in finding amazing candidates with top-notch skills to be the best fit for the right opportunity. Our client will be disclosed upon being selected for the interviewing process.

Our Client:

The Studio Manager manages day-to-day overall operations and is responsible for sales metrics and customer satisfaction. They are tasked with actively pursuing enrollments of new members, obtaining leads, giving studio tours, scheduling classes, establishing and maintaining community relationships, and managing the studio team. This is a full-time position, one expected to contribute directly to the following areas:

• Membership sales

• Personal training sales

• Merchandise sales

• Local marketing/lead generation

• Member retention

• Staff performance, management and development

• Cleanliness and maintenance of the Studio

• Professional customer service

Guest Experience/Team Member Experience:

✓ Establish a fun, safe, healthy, and community-focused studio culture that delivers high member satisfaction encourages high member frequency and achieves maximum profitability for the franchise partner.

✓ Be a role model for member service behavior by participating in classes, interacting with members, collecting member feedback, and being highly responsive with all digital communication.

✓ Resolve member concerns and conduct team member coaching to prevent issues from reoccurring.

✓ Monitor studio, team members, and personal appearance to ensure satisfactory expectations are being met.

✓ Ensure the safety of employees, members and studio property.

✓ Ensure team members’ execution of the fundamentals in friendliness, cleanliness, punctuality, and dress code.

✓ Recruit, hire, train and develop studio team by following recruiting, interviewing, and onboarding protocol.

✓ Develop and conduct ongoing training and development plan of all studio team members.

✓ Maintain a fully engaged and high-performing team that aligns with company values and goals.

Studio Administration:

✓ Ensure company policies, procedures, programs and promotions are efficiently executed.

✓ Responsible for bill collecting on members electronic funds transfer (EFT) dues, making phone calls for past due members, and updating invalid credit cards.

✓ Ensure that retail is optimally merchandised, displayed, and promoted.

✓ Ensure that systems procedures are accurately followed: proper POS procedure, front desk set up, Check-in, Telephone Inquiry, Online Prospects, Guest Registration, cash handling, and member post-enrollment.

✓ Order and maintain all supplies needed for successful operations.

✓ Supervise point-of-sales (POS) operations.

✓ Responsible for proper inventory receiving and inventory control activities.

✓ Resolve member service matters, such as password reset or updating credit card profiles.

✓ Review time clock entries to ensure responsible management of studio labor budget.

✓ Develop team members monthly schedules to ensure proper coverage and approval of time off requests.

✓ Alert the owner of repairs or maintenance needs in the club.

✓ Conduct facility walk-throughs daily, maintains studio maintenance logs, and cleaning checklists.

Sales Performance:

✓ Responsible for achieving monthly revenue objectives set forth by the owner.

✓ Establish behaviors and daily routines needed to achieve the studio’s financial goals.

✓ Ensure the successful execution of lead, first-time users, and guest goals.

✓ Responsible for ongoing training to reach set benchmarks for guest conversion.

✓ Accountability & performance management of monthly sales metrics and drivers.

✓ Personal sales contribution towards the monthly sales goals. (Monthly goals are set by the owner; the Studio Manager is responsible for the difference between the membership team performance and monthly goals.)

✓ Provide studio tours, explain services offered by the facility, and enroll new members for new membership agreements or PT packages as needed.

✓ Execute an effective prospecting and grassroots marketing strategy each month.

✓ Assume responsibility for completing sales of staff members through the turnover process.

✓ Ensure accuracy of sales data inputted into ClubReady.

✓ Ensures timely and consistent follow-up on all online, telephone, and walk-in inquiries.

ORGANIZATION RELATIONSHIPS:

The Studio Manager position has direct supervision of employees. The Studio Manager reports directly to the Owner, and interacts with the membership team, members, and all staff.

REQUIRED QUALIFICATIONS:

1) Knowledge, skills & abilities:

✓ Must be able to operate and adjust all fitness equipment used in the studio.

✓ Knowledge of company policies, practices and procedures, including emergency and safety procedures.

✓ Strong interpersonal and communication skills. Able to maintain a friendly, enthusiastic and positive attitude.

✓ Possesses a strong customer service focus.

✓ Responds professionally and in a timely manner to requests and inquiries from guests, members and staff.

✓ Exemplifies integrity

✓ Understands and follows oral and written instructions. Communicates clearly and concisely.

✓ Possesses strong organizational skills.

✓ Understands basic record-keeping practices and procedures.

✓ Demonstrates the ability to organize and prioritize multiple tasks.

✓ Must be computer proficient, with basic skills in Microsoft Word and Excel.

2) Required Experience:

✓ Current CPR/AED certification

✓ High school diploma or GED / Four-year degree in a related field preferred

✓ Minimum 2 years of fitness industry experience

✓ Experience in management/employee relations

3) Physical Requirements:

✓ While performing the duties of this job, the employee is regularly required to stand.

✓ Physical effort required for daily duties includes lifting heavy weights, squatting, bending, reaching, spotting, and prolonged standing and walking. Must be able to frequently lift and/or move up to 45 lbs.

COMPENSATION:

– $50-$60k + bonus+ benefits

Staffing Fitness

$$$

Our client, a Medicaid-funded program that allows New Yorkers to hire their own caregivers, is seeking a Wellness Coordinator to join their team. This role will begin as contract with the intent to move to permanent. Role will report to Caregiver Wellness Manager. This is a remote/hybrid position and our client would like someone who lives in the Tri-state area. Must be able to work 9am-6pm EST.

  • Pay rate: $21 per hour

Responsibilities:

  • Heavy monitoring of the inbox of requests from members (benefits, reimbursement, employment references, etc).
  • Positively represents executives and the company at all times and follow organizational policies and procedures
  • Comprehensive phone coverage with appropriate routing, message taking and communication of the incoming calls to executives

Required Qualifications:

  • Will need someone with strong customer service focus; this person will work as part of a team
  • Must have a positive attitude and have the ability to communicate to the members at a level they can understand
  • Must have customer service experience
  • Bilingual Spanish a plus

If you meet the required qualifications and are interested in this role, please apply today.

The Solomon Page Distinction

Solomon Page offers a comprehensive benefit program for hourly employees. We pride ourselves on offering medical, dental, 401(k), direct deposit and commuter benefits to our employees, including freelancers – which sets us apart in the industries we serve.

About Solomon Page

Founded in 1990, Solomon Page is a specialty niche provider of staffing and executive search solutions across a wide array of functions and industries. The success of Solomon Page reflects an organic growth strategy supported by a highly entrepreneurial culture. Acting as a strategic partner to our clients and candidates, we focus on providing customized solutions and building long-term relationships based on trust, respect, and the consistent delivery of excellent results. For more information and additional opportunities, visit: solomonpage.com and connect with us on Facebook, Twitter, and LinkedIn.

Opportunity Awaits.

Solomon Page

$$$

Our client, a Medicaid-funded program that allows New Yorkers to hire their own caregivers, is seeking a Wellness Coordinator to join their team. This role will begin as contract with the intent to move to permanent. Role will report to Caregiver Wellness Manager. This is a remote/hybrid position and our client would like someone who lives in the Tri-state area. Must be able to work 9am-6pm EST.

  • Pay rate: $21 per hour

Responsibilities:

  • Heavy monitoring of the inbox of requests from members (benefits, reimbursement, employment references, etc).
  • Positively represents executives and the company at all times and follow organizational policies and procedures
  • Comprehensive phone coverage with appropriate routing, message taking and communication of the incoming calls to executives

Required Qualifications:

  • Will need someone with strong customer service focus; this person will work as part of a team
  • Must have a positive attitude and have the ability to communicate to the members at a level they can understand
  • Must have customer service experience
  • Bilingual Spanish a MUST

If you meet the required qualifications and are interested in this role, please apply today.

The Solomon Page Distinction

Solomon Page offers a comprehensive benefit program for hourly employees. We pride ourselves on offering medical, dental, 401(k), direct deposit and commuter benefits to our employees, including freelancers – which sets us apart in the industries we serve.

About Solomon Page

Founded in 1990, Solomon Page is a specialty niche provider of staffing and executive search solutions across a wide array of functions and industries. The success of Solomon Page reflects an organic growth strategy supported by a highly entrepreneurial culture. Acting as a strategic partner to our clients and candidates, we focus on providing customized solutions and building long-term relationships based on trust, respect, and the consistent delivery of excellent results. For more information and additional opportunities, visit: solomonpage.com and connect with us on Facebook, Twitter, and LinkedIn.

Opportunity Awaits.

Solomon Page

US Job Description

Firm Information

Reed Smith is a global relationship law firm with more than 1,700 lawyers in 30 offices throughout the United States, Europe, Asia and the Middle East.

Founded in 1877, the firm represents leading international businesses, from Fortune 100 corporations to mid-market and emerging enterprises. Its lawyers provide litigation and other dispute resolution services in multi-jurisdictional and other high-stakes matters; deliver regulatory counsel; and execute the full range of strategic domestic and cross-border transactions. Reed Smith is a preeminent advisor to industries including financial services, life sciences, health care, advertising, entertainment and media, shipping and transport, energy and natural resources, real estate, manufacturing, technology, and education. For more information, visit reedsmith.com.

Position Summary

This role is responsible for providing high-level, confidential administrative support to the global Chair of the Private Equity group (“PE Chair”) of the US Corporate Department of Reed Smith.

Essential Functions

Heavy calendar management. Run PE Chair’s calendar and schedule with meticulous attention to detail including: organizing meetings and related events, creating invitations for internal and client meetings and events to include all pertinent details (zoom links, locations, contact information), often liasing across time zones and multiple busy calendars; proficient in meeting planning, scheduling, and related logisitics.
Liaise with internal and external clients and support services (e.g. IT, Travel, and Office Services as well as external vendors) on behalf of the PE Chair as it pertains to scheduling of meetings, events and travel.
Proactively manage the schedule and calendar of the PE Chair with a forward-thinking approach. Excercise judgment as to priorities, use discretion and diplomacy to manage requests for the PE Chair’s time and help increase the PE Chair’s effectiveness through judicious calendar management and status reports.
Organize the PE Chair’s activities to ensure high levels of productivity and effectiveness. In doing so, strategically consider the PE Chairs objectives as well as a broad range of internal and external factors, and through communication and collaboration with the PE Chair’s other team members. Manage constantly shifting priorities and competing interests for the PE Chair’s time and adjust decisions and actions accordingly.
Run point on PE Chair’s travel arrangements, leveraging Firm’s Travel Department, but overseeing all travel planning, logistics and details, to include PE Chair’s preferences, aiming to be efficient with PE Chair’s time during business trips, and keeping client-related components of business trips at the forefront. Coordinate logistics with international clients and service providers of multiple time zones.
Track all follow-up requests (meetings, materials, deliverables) following travel.
Approach all client interactions, either in writing, by telephone or in person, with the utmost professionalism, as a representative of the PE Chair and the Firm.
Contribute as an active team member to the PE Chair’s support team, working particularly closely with the Senior Manager of Business Development & Operations.
Prepare and/or disseminate schedues, notifications, agendas, minutes, and meeting materials. Post information as needed to intranet’s sites used by the PE Chair’s team; carry forward all action items as needed/appropriate, from meetings.
Process New Business Intake forms promptly, ensuring timely follow up and assignment and communication of matter numbers. Maintain an ongoing status list of NBIs and new matters opened.
Provide daily action item report. Contribute administrative-related items to the weekly report, highlighting follow week’s priorities for PE Chair. Must maintain high level of attention to PE Chair’s work streams and priorities.
Work independently and as a highly effective member of the PE Chair’s team. Build and maintain an effective working relationship with personnel at all levels. Effectively manage commuications with high-level internal and external constituents.
Contribute to success of PE Chair’s financial and client growth goals.
Independently prioritize, research, and follow up on multiple incoming issues and concerns addressed to the PE Chair, including those of sensitive and/or confidential nature; recommend appropriate course of action, referral, and/or response.
Maintain the Outlook contacts list, promptly adding new contacts upon introduction to the PE Chair, keeping up-to-date by updating contacts when they change firms, and adding contacts from business cards upon the PE Chair’s return from travel.
Manage annual holiday card and client gift distribution, ensuring accurate and up-to-date recipient contact information is maintained throughout the year.
Ensure prompt processing of all expenses utilizing ChromeRiver system.
Process PE Chair’s timesheets daily, drafting entries and following up, as appropriate.
Provide on-call support.
Perform other duties assigned.

Job functions included are not exhaustive and may be supplemented as necessary. Reed Smith reserves the right to revise or modify job functions at any time.

Requirements

Education: Two years of college or equivalent experience.

Experience: Five years experience in a high-level administrative support or management position. Experience in a law firm or other professional services firm preferred.

Skills: Expert organizational skills; top-notch time management skills; streamlined and polished communication style; problem-solving orientation; ownership of the role and the responsibilities; meticulous attention to detail; ability to remain calm and poised in times of high stress.

Additionally: Mastery of Microsoft Office suite, including ability to create PowerPoint presentations, Excel spreadsheets, and Word documents. Advanced Outlook skills including the calendaring and task functions. Facility with Zoom and MS Teams.

Ability to handle confidential and sensitive matters professionally and with discretion. Ability to resolve issues quickly, effectively, and diplomatically and to make appropriate recommendations.

Good decision maker, strategic thinker and proven ability to manage time, people and resources in order to meet deadlines. Demonstrated ability to take initiative, manage projects and handle multiple competing priorities. Flexibility and ability to adapt to constantly changing priorities.

Project management skills/training, a plus.

Other

Pay Range: Pay Range: 87,000 – 108,000. This represents the presently-anticipated low and high end of Reed Smith’s pay range for this position. Actual pay may vary based on various factors, including but not limited to location and experience.

Supervisory Responsibilities: None.

Equipment To Be Used: Personal computer and other office equipment such as telephone, calculator, fax, machine, copier, scanner, etc.

Typical Physical Demands: Manual dexterity sufficient to operate standard office equipment.

Typical Mental Demands: Able to work effectively in a fast paced environment. Make judgment decisions and adapt to changing work situations. Grasp and apply new ideas. Communicate with various personalities at all levels.

Working Conditions: Works in typical office setting and/or remotely. Occasionally called upon to work hours in excess of your normal daily schedule.

Reed Smith offers a challenging work environment, business casual dress code and a total compensation package that includes a competitive salary, flexible benefits program, tuition assistance, and generous 401 (k) plan.

Reed Smith is an Equal Opportunity Employer. Reed Smith’s success depends heavily on the effective utilization of qualified people, regardless of their race, ancestry, religion, color, sex, age, national origin, sexual orientation, gender identity and/or expression, disability, veteran’s status, or any characteristic protected by law. As a firm, we adhere to and promote equal employment opportunity for all.

Reed Smith provides reasonable accommodations for persons with disabilities, including in the application and interview process.

Qualified candidates only. No search firms.
Reed Smith LLP

McCall Behavioral Health Network is the story of two nonprofit organizations that served communities in western Connecticut for 50 plus years before coming together to form one of the most progressive behavioral health organizations in western Connecticut. In July of 2022, Central Naugatuck Valley Help, Inc., and the McCall Center for Behavioral Health finalized a merger to form the McCall Behavioral Health Network.

The McCall Behavioral Health Network now provides much needed care to thousands of residents in western Connecticut who have struggled or continue to struggle with addiction and mental health disorders. This care is delivered in a compassionate and caring way that aligns with the organization’s mission to inspire hope and promote wellness and healing through a continuum of behavioral health services — prevention, treatment, recovery support, and community engagement.

The McCall Behavioral Health Network is a strong and committed advocate for the needs of the communities and individuals that it serves both regionally and from across the state. The network is committed to being a multi-cultural, anti-oppression presence in the communities that it serves, as well as within all departments and programs within the organization.

As a CARF-accredited behavioral health provider, McCall offers residential and outpatient treatment, mental health group homes and services, adolescent services, family services, medication assisted treatment, and pharmaceutical services in Torrington and Waterbury. Understanding that mental health and substance use disorders also take a toll on individuals physical health, the McCall team has cultivated close relationships with primary care partners in order to ensure that their clients’ medical needs are also met. Finally, McCall is moving beyond just clinically treating individuals in the communities in which it serves by placing more of an emphasis on wellness services as a link to its overall model of care.

This rapidly growing $23m organization is headquartered in Torrington Connecticut and is blessed with having a wonderfully supportive Board and leadership team committed to quality care. With over 200 professionals serving Connecticut, McCall assisted more than 1400 individuals in 2022 through its diverse set of programs and maintains a close relationship with the Torrington and Waterbury communities as well as the State of Connecticut. It is noteworthy that leaderships’ commitment to providing excellent care to clients parallels their commitment to support and care for one another as part of a family. This genuine caring for staff is actually palpable.

The Role:

This is a wonderful opportunity for an experienced Human Resources professional to join McCall’s incredibly talented Leadership Team to further develop and enhance a sophisticated system to attract and retain staff, and to ensure that systems and processes are in place to build on an already strong and highly regarded system that is further positioning itself to be successful in Connecticut’s rapidly expanding health and behavioral healthcare environment. Reporting directly to the CEO, the Director of Human Resources will have the unique opportunity of making an immediate and lasting impact on an already highly supportive culture in this organization.

The Area:

Torrington is located in the picturesque Litchfield Hills region, offering stunning landscapes, scenic views, and outdoor recreational opportunities. You can enjoy hiking, biking, and exploring the nearby state parks and forests. Torrington has a rich history dating back to the 18th century. The city features charming architecture, historic sites, and cultural landmarks, creating a sense of nostalgia and character. This region is known for its vibrant arts and culture scene. It is home to the Warner Theatre, a historic performing arts center that hosts various shows, concerts, and events. There are also art galleries, museums, and cultural festivals that contribute to the area’s artistic atmosphere. Despite its small-town feel, Torrington offers convenient access to amenities and services with a variety of shopping centers, restaurants, recreational facilities, and entertainment options within close proximity

Our Ideal Candidate:

Ideal HR Director candidates will possess a background which demonstrates the following:

  • A passion and commitment to the people we serve
  • An understanding of all aspects of human resources, including, but not limited to, strategic human resources initiatives, employee relations, employment law, compensation, benefits, recruitment and retention, talent management and HRIS with expertise in EEO/AA/ADA laws and regulatory requirements
  • Be a person of high integrity, seen as fair in the treatment of others, be a great listener and communicator, be decisive; high emotional intelligence needed
  • Have experience working in a complex and dynamic setting with multiple sites
  • An ability to collaborate with the Director of Training and Compliance on investigations, training and safety issues as related to personnel
  • Monitor, Audit and overall management and administration of employee benefits such as health, wellness, dental, vision, retirement, life, disability and leave of absence (PTO, FMLA, PLS, STD, etc.) as well as compensation plans
  • Assist with researching, developing, writing, and updating policies, procedures, methods, and guidelines; communicating and enforcing organization values
  • Have experience is the develop of a human resources department structure, delegating and realigning roles as appropriate and needed
  • Frequently visit all campuses along with managers and directors to build direct relationships with organization staff, as well as community stakeholders
  • Bring value to and enhance an employee-oriented company culture that emphasizes quality, continuous improvement, staff development, and high performance.
  • Develop and implement training & development initiatives to address current and future training needs, including on-the-job operational training, department specific training, management development, and new hire onboarding and orientation.
  • Works closely with the CEO, and other key staff to provide leadership and strategic guidance on the HR function & to support McCall’s overall business & people goals
  • Recommend and implement new approaches to effect continual improvement in efficiency across all service lines in the context of supporting a good work-life balance for staff
  • Track and analyze staffing, retention, turnover, and other HR data and information necessary for providing insights for talent-related business decisions; ensures department is appropriately leveraging technology to facilitate HR operations
  • Manage relationships with outside vendors to provide employee services
  • Creates and monitors the HR budget
  • Support the Finance team in reconciliation of payroll, HR-related bills, and other related HR financial functions
  • Have a Bachelor’s degree with 7 years of broad Human Resources experience and 4 years in HR Management roles; Behavioral Healthcare or Healthcare experience preferred
  • Understand the importance of diversity, equity, and inclusion commitments in the workplace and success in the recruitment of a diverse staff
  • Possess a firm understanding of behavioral health and the nuances of nonprofits

McCall Behavioral Health Network offers excellent benefits and a highly competitive compensation package…and most importantly, an opportunity to “find your passion and experience an organization’s culture that leads to McCall being recognized in Connecticut as a “Top Workplace” year after year”!

McCall Behavioral Health Network is an Equal Opportunity Employer, assuring that qualified individuals are considered regardless of race, color, ethnicity, religion, sex, sexual orientation, gender identity, disability, national origin, ancestry, or age.

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