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About Goosehead

Since 2003, Goosehead Insurance has changed the landscape of the technical product management industry by optimizing product integration strategies. We prioritize both business insights and technical expertise, and we’ve built our reputation on hiring and retaining extraordinary individuals. We are now expanding our team and are on the lookout for a Senior Product Manager Technical with a focus on Integrations.

Our Technical Product Management team champions the integration of our internal solutions with external partners, ensuring the most optimal API strategy. We believe in adding value to our business by having a deep understanding of both business requirements and the technical nuances. If you have the drive to turn big-picture visions into reality, we would like to hear from you.

Principal Duties and Responsibilities

• Coordinating with the engineering team to deliver functional solutions.
• Gathering business requirements from customers and stakeholders.
• Leading interactions with various stakeholders, including partners.
• Documenting business requirements succinctly in line with Agile methodologies.
• Diving deep into technical details and providing constructive feedback on designs.
• Conducting quality assurance tests to maintain product excellence.
• Suggesting and implementing product enhancements to elevate user experiences.
• Leading Scrum ceremonies and ensuring team alignment.

Our team ensures that our product backlog is always in prime condition, ready for development, and is well understood by all stakeholders. Your role would be pivotal in this process, from requirements analysis to sprint planning, and from quality assurance to product deployment.

Compensation Summary

A competitive compensation package awaits, commensurate with experience and performance. We believe in rewarding those who drive success in our business.

Benefits Summary

• High quality voluntary health, vision, disability, life, and dental insurance programs
• 401K Matching Plan
• Employee Stock Purchase Plan
• Paid holidays, vacation, and sick leave
• Corporate sponsored programs to enhance employee physical, financial, mental and emotional wellness
• Financial Solution Program
• Flexibility in work schedules, showcasing our commitment to work-life balance.

Experience and Education

• Bachelor’s degree in business or a related field, with an MBA being a plus.
• Minimum 5 years of experience in business analysis or a related discipline.
• Experience with project management tools like Trello and Jira is desired

Preferred Skills, Abilities, Soft Skill Factors

• Strong analytical thinking and a technical background, especially in the API space.
• Ability to create detailed documentation and presentations.
• Adept at Microsoft applications like Word, Excel, and Outlook.
• Demonstrable experience in leading and supporting successful projects.
• Exceptional communication skills, both written and verbal.
• A proactive approach to problem-solving.
• Outstanding organizational skills, time management, and attention to detail.
• A mindset that thrives in a fast-paced environment and is results-driven.
• High integrity and commitment to transparent communication.

Equal Employment Opportunity

Goosehead is an equal opportunity employer and complies with all applicable federal, state, and local laws, rules, guidelines, and regulations. Goosehead strictly prohibits and does not tolerate unlawful discrimination against employees, applicants, or any other covered person because of race, color, religion, creed, national origin, ancestry, ethnicity, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender, gender identity, transgender status, age, physical or mental disability, veteran status, uniformed service, genetic information, or any other characteristic protected by applicable law. All applicants for employment and all Goosehead employees are given equal consideration based solely on job-related factors, such as qualifications, experience, performance, and availability.

Goosehead Insurance Agency

Currently partnered with a global digital consultancy in their search for a Senior Product Manager. If you have experience working with Open Link Endur within the Energy and Commodities industry, this could be for you!

In this role:

• You will partner with clients and guide the overall vision, strategy and roadmap of digital engagements.
• You will create new business value chain and map business processes.
• You will provide training when needed to business & prepare process guides.

For this role:

• You need 10+ years experience in Product Management.
• You need expert knowledge of Open Link Endur.
• You need energy trading and risk management with emphasis on Oil Trading & scheduling.
• You need to be able to understand business needs and convert to functional requirement, solution design and test.
• You need a good understanding of Crude & Refined products business.
• You need an understanding on different Market Manger in Endur.

Synergy Interactive

CarMax, the way your career should be!

Work Location and Arrangement: Work location is flexible if within 100 miles of the Richmond, VA Technology Innovation Center, Dallas Technology Hub or Atlanta, GA CarMax Auto Finance Office if approved by the Company.

8116 – Midtown Office – 2220 W. Broad Street, Richmond, Virginia, 23220

Work Authorization: Applicants must be currently authorized to work in the United States on a full-time basis.

Manager, Retail Strategy & Analytics:

About The Team

The Retail Strategy team is a world-class community of analysts who work in a collaborative environment that leverages a variety of strategic and technical skillsets to help drive CarMax’s $20B retail sales business. CarMax’s retail business is undergoing an exciting eCommerce & omnichannel transformation which is helping us extend our market leadership while positioning us for future growth. The Retail Strategy team is at the center of this transformation and is focused on driving a cohesive end to end omni channel experience as customers shop on our website, with our contact center, and in our stores.

Our team tackles this work while ensuring we are a great representation of CarMax’s 4 core values:

Do the Right Thing: We prioritize maintaining the culture of integrity which has set CarMax apart in the used car industry, and promote a respectful and inclusive environment at work

Put People First: We’re focused on nurturing associate development and on maintaining a healthy work culture, while also making sure our customers are offered a great experience

Win Together: Teamwork is essential to what we do; we regularly learn from each other and draw on each other’s expertise and perspectives

Go for Greatness: We continually improve our abilities and the products that we support, to reinforce CarMax’s position as the industry leader

About The Role

Buying a car is a major, exciting purchase for customers which involves many steps & considerations from researching vehicles online, to understanding financing, to ultimately buying that perfect car – Each year, millions of customers come to CarMax searching for their perfect car. The Retail Strategy team leverages data, analytics, and strategy to help ensure customers receive a great experience today while driving CarMax’s eCommerce & omnichannel transformation.

There are several sub-teams on Retail Strategy who focus on the different parts of the retail shopping journey. As a Manager in Retail Strategy, you will work with business partners in our Product, Technology and Operations departments to help drive the retail business forward on a team focused on one of these areas:

• Web Strategy – Works to analyze, understand, and inform priorities to optimize customers’ upper funnel search & finance experiences on CarMax’s digital properties
• Product Strategy – Works to build & enhance online progression steps that allow customers to complete as much of the car buying process online as desired
• Customer Experience Center (CEC) Strategy – Works to ensure CarMax’s contact center provides exceptional service to customers needing assistance via phone, text or chat while shopping remotely for a vehicle
• Sales Strategy – Works to ensure the in-store shopping experience for all customers is exceptional, regardless of they completed steps of the buying process online
• Business Operations Strategy – Works to enable a fast & easy process for customers in store when they are ready to transact

What You Will Do – Essential Responsibilities

• Be a thought leader who helps set the strategic direction for business partners in Product, Technology and Operations
• Partner across the business to ensure the strategy of all teams you support ladders to CarMax’s overall retail vision
• Develop & enhance analytical tools, such as data sets, models, reports, and dashboards, utilizing them to monitor performance and drive ongoing performance
• Generate value-creating ideas and work with business partners to prioritize and activate against these ideas
• Design & analyze tests to evaluate the effectiveness of changes to our products and operations

Qualifications and Requirements

Ability to consistently deliver at a high level on the responsibilities listed above. Requirements listed below are representative of the knowledge and skills required:

• A track record of excellent problem solving, strategic thinking, and quantitative/qualitative analysis
• Experience conducting large scale data analysis to support conclusions, and a willingness to gain proficiency in data analysis tools such as SQL, or Tableau
• Ability to apply business and technical knowledge to solve complex problems, produce results, and make recommendations
• Ability to communicate complex topics to people with varying backgrounds and levels of technical familiarity
• Willingness and enthusiasm to collaborate with a team of passionate analysts and business partners who are regularly shaping strategy at a big-picture and a detailed level
• Four or more years of experience in an analytical or strategic role
• Four-year undergraduate degree with strong academic performance

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.

Our Commitment to Diversity and Inclusion:

CarMax is committed to bringing together people from different backgrounds and perspectives, providing employees with a safe, welcoming, and inclusive work environment.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, protected veteran status, disability status, and any other characteristics protected by law.

Upon an applicant’s request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

CarMax

CarMax, the way your career should be!

Work Location and Arrangement: Work location is flexible if within 100 miles of the Richmond, VA Technology Innovation Center, Dallas Technology Hub or Atlanta, GA CarMax Auto Finance Office if approved by the Company.

8116 – Midtown Office – 2220 W. Broad Street, Richmond, Virginia, 23220

Work Authorization: Applicants must be currently authorized to work in the United States on a full-time basis.

Manager, Retail Strategy & Analytics:

About The Team

The Retail Strategy team is a world-class community of analysts who work in a collaborative environment that leverages a variety of strategic and technical skillsets to help drive CarMax’s $20B retail sales business. CarMax’s retail business is undergoing an exciting eCommerce & omnichannel transformation which is helping us extend our market leadership while positioning us for future growth. The Retail Strategy team is at the center of this transformation and is focused on driving a cohesive end to end omni channel experience as customers shop on our website, with our contact center, and in our stores.

Our team tackles this work while ensuring we are a great representation of CarMax’s 4 core values:

Do the Right Thing: We prioritize maintaining the culture of integrity which has set CarMax apart in the used car industry, and promote a respectful and inclusive environment at work

Put People First: We’re focused on nurturing associate development and on maintaining a healthy work culture, while also making sure our customers are offered a great experience

Win Together: Teamwork is essential to what we do; we regularly learn from each other and draw on each other’s expertise and perspectives

Go for Greatness: We continually improve our abilities and the products that we support, to reinforce CarMax’s position as the industry leader

About The Role

Buying a car is a major, exciting purchase for customers which involves many steps & considerations from researching vehicles online, to understanding financing, to ultimately buying that perfect car – Each year, millions of customers come to CarMax searching for their perfect car. The Retail Strategy team leverages data, analytics, and strategy to help ensure customers receive a great experience today while driving CarMax’s eCommerce & omnichannel transformation.

There are several sub-teams on Retail Strategy who focus on the different parts of the retail shopping journey. As a Manager in Retail Strategy, you will work with business partners in our Product, Technology and Operations departments to help drive the retail business forward on a team focused on one of these areas:

• Web Strategy – Works to analyze, understand, and inform priorities to optimize customers’ upper funnel search & finance experiences on CarMax’s digital properties
• Product Strategy – Works to build & enhance online progression steps that allow customers to complete as much of the car buying process online as desired
• Customer Experience Center (CEC) Strategy – Works to ensure CarMax’s contact center provides exceptional service to customers needing assistance via phone, text or chat while shopping remotely for a vehicle
• Sales Strategy – Works to ensure the in-store shopping experience for all customers is exceptional, regardless of they completed steps of the buying process online
• Business Operations Strategy – Works to enable a fast & easy process for customers in store when they are ready to transact

What You Will Do – Essential Responsibilities

• Be a thought leader who helps set the strategic direction for business partners in Product, Technology and Operations
• Partner across the business to ensure the strategy of all teams you support ladders to CarMax’s overall retail vision
• Develop & enhance analytical tools, such as data sets, models, reports, and dashboards, utilizing them to monitor performance and drive ongoing performance
• Generate value-creating ideas and work with business partners to prioritize and activate against these ideas
• Design & analyze tests to evaluate the effectiveness of changes to our products and operations

Qualifications and Requirements

Ability to consistently deliver at a high level on the responsibilities listed above. Requirements listed below are representative of the knowledge and skills required:

• A track record of excellent problem solving, strategic thinking, and quantitative/qualitative analysis
• Experience conducting large scale data analysis to support conclusions, and a willingness to gain proficiency in data analysis tools such as SQL, or Tableau
• Ability to apply business and technical knowledge to solve complex problems, produce results, and make recommendations
• Ability to communicate complex topics to people with varying backgrounds and levels of technical familiarity
• Willingness and enthusiasm to collaborate with a team of passionate analysts and business partners who are regularly shaping strategy at a big-picture and a detailed level
• Four or more years of experience in an analytical or strategic role
• Four-year undergraduate degree with strong academic performance

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.

Our Commitment to Diversity and Inclusion:

CarMax is committed to bringing together people from different backgrounds and perspectives, providing employees with a safe, welcoming, and inclusive work environment.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, protected veteran status, disability status, and any other characteristics protected by law.

Upon an applicant’s request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

CarMax

CarMax, the way your career should be!

Work Location and Arrangement: Work location is flexible if within 100 miles of the Richmond, VA Technology Innovation Center, Dallas Technology Hub or Atlanta, GA CarMax Auto Finance Office if approved by the Company.

8116 – Midtown Office – 2220 W. Broad Street, Richmond, Virginia, 23220

Work Authorization: Applicants must be currently authorized to work in the United States on a full-time basis.

Manager, Retail Strategy & Analytics:

About The Team

The Retail Strategy team is a world-class community of analysts who work in a collaborative environment that leverages a variety of strategic and technical skillsets to help drive CarMax’s $20B retail sales business. CarMax’s retail business is undergoing an exciting eCommerce & omnichannel transformation which is helping us extend our market leadership while positioning us for future growth. The Retail Strategy team is at the center of this transformation and is focused on driving a cohesive end to end omni channel experience as customers shop on our website, with our contact center, and in our stores.

Our team tackles this work while ensuring we are a great representation of CarMax’s 4 core values:

Do the Right Thing: We prioritize maintaining the culture of integrity which has set CarMax apart in the used car industry, and promote a respectful and inclusive environment at work

Put People First: We’re focused on nurturing associate development and on maintaining a healthy work culture, while also making sure our customers are offered a great experience

Win Together: Teamwork is essential to what we do; we regularly learn from each other and draw on each other’s expertise and perspectives

Go for Greatness: We continually improve our abilities and the products that we support, to reinforce CarMax’s position as the industry leader

About The Role

Buying a car is a major, exciting purchase for customers which involves many steps & considerations from researching vehicles online, to understanding financing, to ultimately buying that perfect car – Each year, millions of customers come to CarMax searching for their perfect car. The Retail Strategy team leverages data, analytics, and strategy to help ensure customers receive a great experience today while driving CarMax’s eCommerce & omnichannel transformation.

There are several sub-teams on Retail Strategy who focus on the different parts of the retail shopping journey. As a Manager in Retail Strategy, you will work with business partners in our Product, Technology and Operations departments to help drive the retail business forward on a team focused on one of these areas:

• Web Strategy – Works to analyze, understand, and inform priorities to optimize customers’ upper funnel search & finance experiences on CarMax’s digital properties
• Product Strategy – Works to build & enhance online progression steps that allow customers to complete as much of the car buying process online as desired
• Customer Experience Center (CEC) Strategy – Works to ensure CarMax’s contact center provides exceptional service to customers needing assistance via phone, text or chat while shopping remotely for a vehicle
• Sales Strategy – Works to ensure the in-store shopping experience for all customers is exceptional, regardless of they completed steps of the buying process online
• Business Operations Strategy – Works to enable a fast & easy process for customers in store when they are ready to transact

What You Will Do – Essential Responsibilities

• Be a thought leader who helps set the strategic direction for business partners in Product, Technology and Operations
• Partner across the business to ensure the strategy of all teams you support ladders to CarMax’s overall retail vision
• Develop & enhance analytical tools, such as data sets, models, reports, and dashboards, utilizing them to monitor performance and drive ongoing performance
• Generate value-creating ideas and work with business partners to prioritize and activate against these ideas
• Design & analyze tests to evaluate the effectiveness of changes to our products and operations

Qualifications and Requirements

Ability to consistently deliver at a high level on the responsibilities listed above. Requirements listed below are representative of the knowledge and skills required:

• A track record of excellent problem solving, strategic thinking, and quantitative/qualitative analysis
• Experience conducting large scale data analysis to support conclusions, and a willingness to gain proficiency in data analysis tools such as SQL, or Tableau
• Ability to apply business and technical knowledge to solve complex problems, produce results, and make recommendations
• Ability to communicate complex topics to people with varying backgrounds and levels of technical familiarity
• Willingness and enthusiasm to collaborate with a team of passionate analysts and business partners who are regularly shaping strategy at a big-picture and a detailed level
• Four or more years of experience in an analytical or strategic role
• Four-year undergraduate degree with strong academic performance

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.

Our Commitment to Diversity and Inclusion:

CarMax is committed to bringing together people from different backgrounds and perspectives, providing employees with a safe, welcoming, and inclusive work environment.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, protected veteran status, disability status, and any other characteristics protected by law.

Upon an applicant’s request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

CarMax

CarMax, the way your career should be!

Work Location and Arrangement: Work location is flexible if within 100 miles of the Richmond, VA Technology Innovation Center, Dallas Technology Hub or Atlanta, GA CarMax Auto Finance Office if approved by the Company.

8116 – Midtown Office – 2220 W. Broad Street, Richmond, Virginia, 23220

Work Authorization: Applicants must be currently authorized to work in the United States on a full-time basis.

Manager, Retail Strategy & Analytics:

About The Team

The Retail Strategy team is a world-class community of analysts who work in a collaborative environment that leverages a variety of strategic and technical skillsets to help drive CarMax’s $20B retail sales business. CarMax’s retail business is undergoing an exciting eCommerce & omnichannel transformation which is helping us extend our market leadership while positioning us for future growth. The Retail Strategy team is at the center of this transformation and is focused on driving a cohesive end to end omni channel experience as customers shop on our website, with our contact center, and in our stores.

Our team tackles this work while ensuring we are a great representation of CarMax’s 4 core values:

Do the Right Thing: We prioritize maintaining the culture of integrity which has set CarMax apart in the used car industry, and promote a respectful and inclusive environment at work

Put People First: We’re focused on nurturing associate development and on maintaining a healthy work culture, while also making sure our customers are offered a great experience

Win Together: Teamwork is essential to what we do; we regularly learn from each other and draw on each other’s expertise and perspectives

Go for Greatness: We continually improve our abilities and the products that we support, to reinforce CarMax’s position as the industry leader

About The Role

Buying a car is a major, exciting purchase for customers which involves many steps & considerations from researching vehicles online, to understanding financing, to ultimately buying that perfect car – Each year, millions of customers come to CarMax searching for their perfect car. The Retail Strategy team leverages data, analytics, and strategy to help ensure customers receive a great experience today while driving CarMax’s eCommerce & omnichannel transformation.

There are several sub-teams on Retail Strategy who focus on the different parts of the retail shopping journey. As a Manager in Retail Strategy, you will work with business partners in our Product, Technology and Operations departments to help drive the retail business forward on a team focused on one of these areas:

• Web Strategy – Works to analyze, understand, and inform priorities to optimize customers’ upper funnel search & finance experiences on CarMax’s digital properties
• Product Strategy – Works to build & enhance online progression steps that allow customers to complete as much of the car buying process online as desired
• Customer Experience Center (CEC) Strategy – Works to ensure CarMax’s contact center provides exceptional service to customers needing assistance via phone, text or chat while shopping remotely for a vehicle
• Sales Strategy – Works to ensure the in-store shopping experience for all customers is exceptional, regardless of they completed steps of the buying process online
• Business Operations Strategy – Works to enable a fast & easy process for customers in store when they are ready to transact

What You Will Do – Essential Responsibilities

• Be a thought leader who helps set the strategic direction for business partners in Product, Technology and Operations
• Partner across the business to ensure the strategy of all teams you support ladders to CarMax’s overall retail vision
• Develop & enhance analytical tools, such as data sets, models, reports, and dashboards, utilizing them to monitor performance and drive ongoing performance
• Generate value-creating ideas and work with business partners to prioritize and activate against these ideas
• Design & analyze tests to evaluate the effectiveness of changes to our products and operations

Qualifications and Requirements

Ability to consistently deliver at a high level on the responsibilities listed above. Requirements listed below are representative of the knowledge and skills required:

• A track record of excellent problem solving, strategic thinking, and quantitative/qualitative analysis
• Experience conducting large scale data analysis to support conclusions, and a willingness to gain proficiency in data analysis tools such as SQL, or Tableau
• Ability to apply business and technical knowledge to solve complex problems, produce results, and make recommendations
• Ability to communicate complex topics to people with varying backgrounds and levels of technical familiarity
• Willingness and enthusiasm to collaborate with a team of passionate analysts and business partners who are regularly shaping strategy at a big-picture and a detailed level
• Four or more years of experience in an analytical or strategic role
• Four-year undergraduate degree with strong academic performance

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.

Our Commitment to Diversity and Inclusion:

CarMax is committed to bringing together people from different backgrounds and perspectives, providing employees with a safe, welcoming, and inclusive work environment.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, protected veteran status, disability status, and any other characteristics protected by law.

Upon an applicant’s request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

CarMax

CarMax, the way your career should be!

Work Location and Arrangement: Work location is flexible if within 100 miles of the Richmond, VA Technology Innovation Center, Dallas Technology Hub or Atlanta, GA CarMax Auto Finance Office if approved by the Company.

8116 – Midtown Office – 2220 W. Broad Street, Richmond, Virginia, 23220

Work Authorization: Applicants must be currently authorized to work in the United States on a full-time basis.

Manager, Retail Strategy & Analytics:

About The Team

The Retail Strategy team is a world-class community of analysts who work in a collaborative environment that leverages a variety of strategic and technical skillsets to help drive CarMax’s $20B retail sales business. CarMax’s retail business is undergoing an exciting eCommerce & omnichannel transformation which is helping us extend our market leadership while positioning us for future growth. The Retail Strategy team is at the center of this transformation and is focused on driving a cohesive end to end omni channel experience as customers shop on our website, with our contact center, and in our stores.

Our team tackles this work while ensuring we are a great representation of CarMax’s 4 core values:

Do the Right Thing: We prioritize maintaining the culture of integrity which has set CarMax apart in the used car industry, and promote a respectful and inclusive environment at work

Put People First: We’re focused on nurturing associate development and on maintaining a healthy work culture, while also making sure our customers are offered a great experience

Win Together: Teamwork is essential to what we do; we regularly learn from each other and draw on each other’s expertise and perspectives

Go for Greatness: We continually improve our abilities and the products that we support, to reinforce CarMax’s position as the industry leader

About The Role

Buying a car is a major, exciting purchase for customers which involves many steps & considerations from researching vehicles online, to understanding financing, to ultimately buying that perfect car – Each year, millions of customers come to CarMax searching for their perfect car. The Retail Strategy team leverages data, analytics, and strategy to help ensure customers receive a great experience today while driving CarMax’s eCommerce & omnichannel transformation.

There are several sub-teams on Retail Strategy who focus on the different parts of the retail shopping journey. As a Manager in Retail Strategy, you will work with business partners in our Product, Technology and Operations departments to help drive the retail business forward on a team focused on one of these areas:

• Web Strategy – Works to analyze, understand, and inform priorities to optimize customers’ upper funnel search & finance experiences on CarMax’s digital properties
• Product Strategy – Works to build & enhance online progression steps that allow customers to complete as much of the car buying process online as desired
• Customer Experience Center (CEC) Strategy – Works to ensure CarMax’s contact center provides exceptional service to customers needing assistance via phone, text or chat while shopping remotely for a vehicle
• Sales Strategy – Works to ensure the in-store shopping experience for all customers is exceptional, regardless of they completed steps of the buying process online
• Business Operations Strategy – Works to enable a fast & easy process for customers in store when they are ready to transact

What You Will Do – Essential Responsibilities

• Be a thought leader who helps set the strategic direction for business partners in Product, Technology and Operations
• Partner across the business to ensure the strategy of all teams you support ladders to CarMax’s overall retail vision
• Develop & enhance analytical tools, such as data sets, models, reports, and dashboards, utilizing them to monitor performance and drive ongoing performance
• Generate value-creating ideas and work with business partners to prioritize and activate against these ideas
• Design & analyze tests to evaluate the effectiveness of changes to our products and operations

Qualifications and Requirements

Ability to consistently deliver at a high level on the responsibilities listed above. Requirements listed below are representative of the knowledge and skills required:

• A track record of excellent problem solving, strategic thinking, and quantitative/qualitative analysis
• Experience conducting large scale data analysis to support conclusions, and a willingness to gain proficiency in data analysis tools such as SQL, or Tableau
• Ability to apply business and technical knowledge to solve complex problems, produce results, and make recommendations
• Ability to communicate complex topics to people with varying backgrounds and levels of technical familiarity
• Willingness and enthusiasm to collaborate with a team of passionate analysts and business partners who are regularly shaping strategy at a big-picture and a detailed level
• Four or more years of experience in an analytical or strategic role
• Four-year undergraduate degree with strong academic performance

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.

Our Commitment to Diversity and Inclusion:

CarMax is committed to bringing together people from different backgrounds and perspectives, providing employees with a safe, welcoming, and inclusive work environment.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, protected veteran status, disability status, and any other characteristics protected by law.

Upon an applicant’s request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

CarMax

CarMax, the way your career should be!

Work Location and Arrangement: Work location is flexible if within 100 miles of the Richmond, VA Technology Innovation Center, Dallas Technology Hub or Atlanta, GA CarMax Auto Finance Office if approved by the Company.

8116 – Midtown Office – 2220 W. Broad Street, Richmond, Virginia, 23220

Work Authorization: Applicants must be currently authorized to work in the United States on a full-time basis.

Manager, Retail Strategy & Analytics:

About The Team

The Retail Strategy team is a world-class community of analysts who work in a collaborative environment that leverages a variety of strategic and technical skillsets to help drive CarMax’s $20B retail sales business. CarMax’s retail business is undergoing an exciting eCommerce & omnichannel transformation which is helping us extend our market leadership while positioning us for future growth. The Retail Strategy team is at the center of this transformation and is focused on driving a cohesive end to end omni channel experience as customers shop on our website, with our contact center, and in our stores.

Our team tackles this work while ensuring we are a great representation of CarMax’s 4 core values:

Do the Right Thing: We prioritize maintaining the culture of integrity which has set CarMax apart in the used car industry, and promote a respectful and inclusive environment at work

Put People First: We’re focused on nurturing associate development and on maintaining a healthy work culture, while also making sure our customers are offered a great experience

Win Together: Teamwork is essential to what we do; we regularly learn from each other and draw on each other’s expertise and perspectives

Go for Greatness: We continually improve our abilities and the products that we support, to reinforce CarMax’s position as the industry leader

About The Role

Buying a car is a major, exciting purchase for customers which involves many steps & considerations from researching vehicles online, to understanding financing, to ultimately buying that perfect car – Each year, millions of customers come to CarMax searching for their perfect car. The Retail Strategy team leverages data, analytics, and strategy to help ensure customers receive a great experience today while driving CarMax’s eCommerce & omnichannel transformation.

There are several sub-teams on Retail Strategy who focus on the different parts of the retail shopping journey. As a Manager in Retail Strategy, you will work with business partners in our Product, Technology and Operations departments to help drive the retail business forward on a team focused on one of these areas:

• Web Strategy – Works to analyze, understand, and inform priorities to optimize customers’ upper funnel search & finance experiences on CarMax’s digital properties
• Product Strategy – Works to build & enhance online progression steps that allow customers to complete as much of the car buying process online as desired
• Customer Experience Center (CEC) Strategy – Works to ensure CarMax’s contact center provides exceptional service to customers needing assistance via phone, text or chat while shopping remotely for a vehicle
• Sales Strategy – Works to ensure the in-store shopping experience for all customers is exceptional, regardless of they completed steps of the buying process online
• Business Operations Strategy – Works to enable a fast & easy process for customers in store when they are ready to transact

What You Will Do – Essential Responsibilities

• Be a thought leader who helps set the strategic direction for business partners in Product, Technology and Operations
• Partner across the business to ensure the strategy of all teams you support ladders to CarMax’s overall retail vision
• Develop & enhance analytical tools, such as data sets, models, reports, and dashboards, utilizing them to monitor performance and drive ongoing performance
• Generate value-creating ideas and work with business partners to prioritize and activate against these ideas
• Design & analyze tests to evaluate the effectiveness of changes to our products and operations

Qualifications and Requirements

Ability to consistently deliver at a high level on the responsibilities listed above. Requirements listed below are representative of the knowledge and skills required:

• A track record of excellent problem solving, strategic thinking, and quantitative/qualitative analysis
• Experience conducting large scale data analysis to support conclusions, and a willingness to gain proficiency in data analysis tools such as SQL, or Tableau
• Ability to apply business and technical knowledge to solve complex problems, produce results, and make recommendations
• Ability to communicate complex topics to people with varying backgrounds and levels of technical familiarity
• Willingness and enthusiasm to collaborate with a team of passionate analysts and business partners who are regularly shaping strategy at a big-picture and a detailed level
• Four or more years of experience in an analytical or strategic role
• Four-year undergraduate degree with strong academic performance

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.

Our Commitment to Diversity and Inclusion:

CarMax is committed to bringing together people from different backgrounds and perspectives, providing employees with a safe, welcoming, and inclusive work environment.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, protected veteran status, disability status, and any other characteristics protected by law.

Upon an applicant’s request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

CarMax

CarMax, the way your career should be!

Work Location and Arrangement: Work location is flexible if within 100 miles of the Richmond, VA Technology Innovation Center, Dallas Technology Hub or Atlanta, GA CarMax Auto Finance Office if approved by the Company.

8116 – Midtown Office – 2220 W. Broad Street, Richmond, Virginia, 23220

Work Authorization: Applicants must be currently authorized to work in the United States on a full-time basis.

Manager, Retail Strategy & Analytics:

About The Team

The Retail Strategy team is a world-class community of analysts who work in a collaborative environment that leverages a variety of strategic and technical skillsets to help drive CarMax’s $20B retail sales business. CarMax’s retail business is undergoing an exciting eCommerce & omnichannel transformation which is helping us extend our market leadership while positioning us for future growth. The Retail Strategy team is at the center of this transformation and is focused on driving a cohesive end to end omni channel experience as customers shop on our website, with our contact center, and in our stores.

Our team tackles this work while ensuring we are a great representation of CarMax’s 4 core values:

Do the Right Thing: We prioritize maintaining the culture of integrity which has set CarMax apart in the used car industry, and promote a respectful and inclusive environment at work

Put People First: We’re focused on nurturing associate development and on maintaining a healthy work culture, while also making sure our customers are offered a great experience

Win Together: Teamwork is essential to what we do; we regularly learn from each other and draw on each other’s expertise and perspectives

Go for Greatness: We continually improve our abilities and the products that we support, to reinforce CarMax’s position as the industry leader

About The Role

Buying a car is a major, exciting purchase for customers which involves many steps & considerations from researching vehicles online, to understanding financing, to ultimately buying that perfect car – Each year, millions of customers come to CarMax searching for their perfect car. The Retail Strategy team leverages data, analytics, and strategy to help ensure customers receive a great experience today while driving CarMax’s eCommerce & omnichannel transformation.

There are several sub-teams on Retail Strategy who focus on the different parts of the retail shopping journey. As a Manager in Retail Strategy, you will work with business partners in our Product, Technology and Operations departments to help drive the retail business forward on a team focused on one of these areas:

• Web Strategy – Works to analyze, understand, and inform priorities to optimize customers’ upper funnel search & finance experiences on CarMax’s digital properties
• Product Strategy – Works to build & enhance online progression steps that allow customers to complete as much of the car buying process online as desired
• Customer Experience Center (CEC) Strategy – Works to ensure CarMax’s contact center provides exceptional service to customers needing assistance via phone, text or chat while shopping remotely for a vehicle
• Sales Strategy – Works to ensure the in-store shopping experience for all customers is exceptional, regardless of they completed steps of the buying process online
• Business Operations Strategy – Works to enable a fast & easy process for customers in store when they are ready to transact

What You Will Do – Essential Responsibilities

• Be a thought leader who helps set the strategic direction for business partners in Product, Technology and Operations
• Partner across the business to ensure the strategy of all teams you support ladders to CarMax’s overall retail vision
• Develop & enhance analytical tools, such as data sets, models, reports, and dashboards, utilizing them to monitor performance and drive ongoing performance
• Generate value-creating ideas and work with business partners to prioritize and activate against these ideas
• Design & analyze tests to evaluate the effectiveness of changes to our products and operations

Qualifications and Requirements

Ability to consistently deliver at a high level on the responsibilities listed above. Requirements listed below are representative of the knowledge and skills required:

• A track record of excellent problem solving, strategic thinking, and quantitative/qualitative analysis
• Experience conducting large scale data analysis to support conclusions, and a willingness to gain proficiency in data analysis tools such as SQL, or Tableau
• Ability to apply business and technical knowledge to solve complex problems, produce results, and make recommendations
• Ability to communicate complex topics to people with varying backgrounds and levels of technical familiarity
• Willingness and enthusiasm to collaborate with a team of passionate analysts and business partners who are regularly shaping strategy at a big-picture and a detailed level
• Four or more years of experience in an analytical or strategic role
• Four-year undergraduate degree with strong academic performance

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.

Our Commitment to Diversity and Inclusion:

CarMax is committed to bringing together people from different backgrounds and perspectives, providing employees with a safe, welcoming, and inclusive work environment.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, protected veteran status, disability status, and any other characteristics protected by law.

Upon an applicant’s request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

CarMax

Job Title: Senior Product Manager

Duration: 12+ Months contract (Can go up to 24 Months)

Location: Plano, TX– (Hybrid 1 Day in a week) – Need onsite Day 1

Bachelor’s Degree in Computer Science, Engineering, Math or other relevant technology degrees or equivalent through a combination of education and/or technology experience or High School diploma or GED and 12 years of progressively responsible experience 8 years of Technology experience and proficiency 8 years of experience leading large, complex/critical technology projects 8 years of experience influencing strategy for large organizations 4 years of experience in the domain (Treasury Management, Commercial Deposits, Commercial Payments), preferably at a Tier 1 financial institution and good understanding of the products and services in this space, especially from a customer interaction perspective.

• Experience with Digital Transformation / Platform Modernization efforts, developing new Digital Channels and reimagining the Customer experience in the Commercial Banking space is strongly preferred. Knowledge of Salesforce is a plus. Outstanding communication skills, including demonstrated experience working with senior Product, Operations, Client Service & Delivery partners, Technology & Shared functions peers will be essential to success.

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