General Staff Jobs

Come Join Our Teams at these two hotels in the Indianapolis area!

Currently, we are looking for a top-performing Hotel Dual Director of Sales for the Candlewood Suites Indianapolis South in Greenwood and the Brand-New Home2 Suites by Hilton in Brownsburg. The Home2 Suites Brownsburg and the Candlewood Suites are all-suite, extended-stay properties in the greater Indianapolis area. This would be a great opportunity as a Dual Director of Sales for a fully established hotel as well as be a part of an opening team for a brand-new build.

https://www.ihg.com/candlewood/hotels/us/en/greenwood/gnwcw/hoteldetail?cm_mmc=GoogleMaps-_-CW-_-US-_-GNWCW

https://www.hilton.com/en/brands/home2-suites/

The Hotel Dual Director of Sales (DDOS) develops and implements the total sales and marketing strategy of two hotels located in the same market to ensure that joint occupancy, average daily rate, and market share goals are achieved.

The Hotel Dual Director of Sales responsibilities includes creating and implementing specific revenue, sales, and marketing strategies and tactical plans by the hotel and the joint enterprise. The Hotel Dual Director of Sales results are monitored and adjusted to current market conditions to stay nimble and react advantageously to competitors, as well as position each hotel appropriately in the market.

The Hotel Dual Director of Sales will work directly with multiple General Managers and the Field Director leadership team to identify specific extended stay strategies and tactics to drive revenue according to the market’s seasonal demand. Hotel leadership in sales and operations experience is preferred.

What is in it for YOU?

All Associates:

• WORK TODAY AND GET PAID TODAY Access your pay as you’ve earned it! No cost to you!
• Vacation/ Personal days and holiday pay
• Access Perks
• Discounts on Travel, Hotels, Food, Entertainment, Shopping, and more!
• Brand Travel Discounts for Travel and Food & Beverage
• Online Training Courses
• Referral Program and Bonus
• Direct Deposit
• Employee Assistance Program
• Associate of the Month/Associate of the Year/Service Awards

Full-Time Associates:

• Medical, Dental, Vision BENEFITS BEGIN DAY ONE
• Free Basic Life and basic Accidental Insurance
• Voluntary Life Insurance Products for Self, Spouse, and Dependents
• Day Care Flex Spending account
• Flexible Health Care Spending Account
• Wellness Program- For those who have Medical on our Anthem plan
• 401K with a Company match!
• Jury Duty Leave
• Bereavement Leave

Some Key Areas of Responsibility include:

• Coordination with the management team and department heads in designing and implementing sales strategies to achieve high occupancy and profitability
• Analyze market data and use it to develop methods for meeting financial targets, designing marketing plan deliverables, and developing an annual sales forecast
• Establish strategies to assist the sales team in meeting and exceeding monthly room booking goals that are aligned with overall hotel and revenue management objectives
• Solicit new guests with targeted outbound sales initiatives, such as personal calls to your network and phone solicitations to local professionals, travel agencies, and other groups that will generate new revenue
• Organize meetings with department heads, report on sales activity for the previous and upcoming weeks, and produce a monthly expense report for all hotel sales-related expenses

Requirements:

• A high school diploma or equivalent (GED) and a bachelor’s degree in a relevant field required
• 5+ years of experience in sales, preferably in the hospitality field, is required
• Proven track record of sales success in lead generation and closing skills
• Previous hospitality industry experience preferred but not required
• Excellent leadership skills, analytical skills, and communication skills
• Basic computer skills, including Microsoft Office
• Applicants must be able to work weekends and holidays.

As a Company, we believe the true success of our operation rests with the associates who bring life to the brick-and-mortar. A great hotel or club is created by great people who perform their jobs to the best of their ability and are always friendly and helpful to the guests. Our associates’ attitude is the mark that sets us apart from other management companies. As the property becomes known for its quality of service and the attitude of its associates, the opportunity for growth and security on the personal level is enhanced. A quality operation begets quality people, and this combination, in turn, yields satisfied guests.

With our commitment to an inclusive workplace, Commonwealth Hotels is an equal-opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate our associates’ unique differences because that drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.

EOE/Drug-Free Workplace.

Home2 Suites Brownsburg

About Arvato

We’re on it. That’s working at Arvato.

Arvato offers you one of the most dynamic work environments you can imagine. With a digital, entrepreneurial, and agile mindset, 17,000 colleagues at 87 locations in over 17 countries are making our vision a reality: We want to be the most client-oriented international supply-chain company with the strongest focus on people and technology.

We are a global team player.

We grow, we innovate, we master the challenges of our clients all over the world every day. How do we do it? With our special spirit: We’re on it. For us, that means: We are on the move. We get involved where we are needed. We support each other. We think, change, and find solutions; so that together we can give our best every day.

If you have speed, personal responsibility, innovation, and teamwork in your DNA and want to work in a future-proof industry, only one question remains: Are you on it?

Department: Client Services Direct Manager: Director, Account Management

Area Position Oversees: Client Accounts FLSA: Exempt

Job Responsibilities

The Account Manager has end to end responsibility for operational and financial processes for the particular client, including client engagement and negotiation on a daily basis. Initiates and delivers on order fulfillment, kitting and assembly, returns management, and multiple process improvement projects in both a B2B and B2C environment. Responsible for complete P&L ownership. Full engagement and collaboration with finance and operations teams. Develops client presentations and participates in new product launches and overall development of the client. Manages all client related day to day issues, reporting and invoicing. Serves as liaison between customer, client service representative, procurement, management staff, operational departments and other distribution and logistics personnel. Performs other special assignments as directed by Business Unit Directors.

Working in a collaborative team environment, managing a client services delivery team responsible for oversight of operations in achieving service level agreements, efficiencies and quality measurements. Planning of all logistics related activities for upcoming launches, display builds and distribution orders for both B2B and eCommerce B2C deliveries.

Additionally you will have oversight in the following processes-Invoicing, Global Status Reporting, QBR- Preparation/Analysis/Presentation, Project Management, Continuous Process Review.

Education and Experience

• B.A. or B.S. degree or equivalent work experience preferred
• SAP knowledge in a distribution environment
• Minimum three year Project or Account Management experience

Technical Skills or Abilities

• Must possess financial analysis skills
• Knowledge of warehousing and distribution environments, preferably hi-tech products
• Good PC skills and high proficiency with MS Office

Physical Requirements

· Ability to sit for extended periods of time

· Ability to walk or stand in a warehouse environment when needed

Benefits/Perks

• 401K with company matching 6%, vested after 1st anniversary year
• Medical, Dental, Vision, Health, Life Insurance, Short-term and Long-term disability
• Flexible Spending Accounts
• PTO that includes 8 company paid holidays
• Available legal assistance (prenups, wills, child support, divorce, etc.)
• Discounts for entertainment and travel across the US (theme parks, cinema, hotels, flights, etc.)
• Tuition reimbursement
• In-house university with access to 500+ online courses (excel, human resources, management, etc.)
• Access to 3rd party resources (childcare assistance, family therapists, transportation assistance, etc.)
• Monthly engagements that sometimes include free meals (Chick-Fil-A, pizza, snacks, etc.)

Schedule or Shift

Day Shift

Travel Requirements

Minimal

Ability to Commute or Relocate/Location Address

Standard General Security Roles and Responsibilities

Understand and adhere to policies, guidelines and procedures pertaining to the protection of Information Assets, integrity of customer transactions, proper and ethical utilization of access privileges and resources provided to perform the role. Fully comply with all provisions of the Company Code of Conduct, Use of Company Computer and Use of Communications Systems, and Telephone/Mobile Device Use Policy.

Protect company assets, systems, proprietary and confidential information in accordance with Arvato Confidentiality policy and Corporate Information Security Policies and Procedures.

Proactively report actual or suspected vulnerabilities, security incidents and breaches in the confidentiality, integrity, or availability of Information assets as per the Company’s Incident Reporting Process.

Process personal data, client data and employer business specific data in accordance of Personal Data Protection Act, in compliance with the CCA and in accordance with employer´s Work Procedure Rules, IT and Data Protection and other guidelines provided by employer.

Arvato

SENIOR ACCOUNT MANAGER

DEPARTMENT: COMMERCIAL LINES

Our not-so-secret sauce.

Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. More than 9,000 of the industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as a Senior Account Manager at Momentous Insurance, A Marsh McLennan Agency.

Momentous Insurance, A Marsh McLennan Agency provides commercial insurance, commercial entertainment, film and tv insurance, employee health & benefits insurance, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 9,000 colleagues and 170 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MMC).

A day in the life.

As our Senior Account Manager on the Commercial Lines team, you’ll be responsible for the following:

This is a service position. The primary function of this position is to provide the highest quality service to customers and cross sell within the existing book of business. The Senior Account Manager (SAM) will be the day-to-day liaison between the insurance company (MIB) and designated accounts managed by Account Executives/Sr. Account Executives/Producers. Daily servicing of customers will include addressing various coverage issues, contract analysis, exposure analysis, issuing auto ID cards, handling all the inside service work associated with the client’s accounts, including all endorsement activity, routine coverage questions, problem solving, renewal control, preparation of formal proposals, checking and binding policies. The Senior Account Manager (SAM) should have experience in all areas of Commercial Lines insurance. As needed the SAM will coordinate with and defer to the Account Executive/Sr. Account Executive/or Producer on strategic account issues and potential problems. The SAM is responsible for the successful fulfillment of Standard Operating Procedures and Guidelines (SOP’s).

Our future colleague.

We’d love to meet you if your professional track record includes these skills:

• Know the underwriting and rating procedure for all types of personal lines policies.
• Quote new business and renewal options to every client to include:
• Higher limits of liability
• Higher deductible options
• General Liability coverage
• Commercial automobile coverage
• Commercial property coverage
• Umbrella or excess liability/excess uninsured/underinsured coverage
• Employment practices liability/board of directors and officers coverage
• Guaranteed replacement cost
• Equipment breakdown coverage
• Enhanced auto coverages
• Prepare proposals and applications, submit them to insured’s and carriers, obtain client’s signature and follow up to ensure timely responses, all in conjunction with AE or Producer.
• Prepare and provide to every client a Summary of Insurance once coverage is bound and in effect for new accounts.
• Immediately update Summary of Insurance for existing clients.
• Remarket accounts as directed and follow up with AE or Producer
• Maintain agency EPIC files accurately and consistently documenting conversations in emails and other notes sent to clients, while adhering to all MIB electronic and EPIC procedures.
• Handle cancellations timely by checking carrier websites or NOC’s received via scan, fax or email, legally saving all accounts possible with adherence to E&O guidelines.
• Prepare and check policies based on SOP’s checklist to include preparing letters, invoicing, summaries of insurance, certificates, ID cards, evidence of insurance, binders, etc. Policies must be checked for accuracy and all applicable endorsements.
• Know and be up to date on the utilization of carrier websites, carrier communications, new coverage options and billing procedures.

These additional qualifications are a plus, but not required to apply:

• College Degree preferred (high school diploma is required)
• Current California Department of Insurance License
• 4-6 years of experience
• Proficient MS Office Suite (Word, Excel, Outlook)
• Experience utilizing carrier websites to market and rate new and/or renewal business such as Safeco, Allied, Travelers, Chubb, The Hartford, Tokio Marine, Cincinnatti, Hanover, CNA and more.

We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you.

Work environment & physical demands.

• Ability to use computer keyboard and sit in a stationary position for extended periods as well as use office machinery such as fax and copy machines, and telephones.
• Work is performed in a typical interior/office work environment.

Valuable benefits.

We value and respect the impact our colleagues make every day both inside and outside our organization. We’ve built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.

Some benefits included in this role are:

• Generous time off
• Tuition reimbursement and professional development opportunities
• Charitable contribution match programs
• Stock purchase opportunities

To learn more about a career at MMA, check us out online: http://marshmma.com/careers or flip through our recruiting brochure: https://bit.ly/3Qpcjmw

Follow us on social media to meet our colleagues and see what makes us tick:

· https://www.instagram.com/lifeatmma/

· https://www.facebook.com/LifeatMMA

· https://twitter.com/LifeatMMA

· https://www.linkedin.com/company/marsh-mclennan-agency/

The applicable base salary range for this role is $42,400 to $90,500. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, and education. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.

Who you are is who we are.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh McLennan and its affiliates are EEO Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

Momentous Insurance Brokerage, A Marsh & McLennan Agency LLC

Job Title: Senior Account Manager 3

Department: Sales

Reports To: Managing Director

Direct Reports: N/A

FLSA Classification: Exempt

SUMMARY: The Senior Account Manager 3 is responsible for achieving volume and profit objectives and maintaining and improving sales strategies. This AM3 works directly with the assigned client or geo to develop relationships and obtain and increase sales consideration and market share.

This position offers a competitive base salary starting at $70,000, & is determined based on the candidate and his/her background and experience. This also comes with an Uncapped commission, paid monthly. Our benefits package includes medical, dental, vision, 401(k), employer-paid short-term disability, voluntary life insurance, unlimited paid time off, and more.

PRIMARY RESPONSIBILITIES:

· Utilize Bullhorn to engage in the duties of an Account Manager

· Follow-up with customers in a timely manner (re-contacting schedule) utilizing the most effective method.

· Partner with the delivery team to lead the RDP unit for the development and training of less experienced recruiters and associate recruiters Identify managers to target within the client account organization.

· Set up and conduct client visits with hiring managers.

· Understand the true needs of the client and take their job order(s)

· Partner with recruiting team to identify qualified candidates.

· Submit and sell a qualified candidate to a hiring manager.

· Set up interviews.

· Follow up with managers to debrief and get feedback on the interview and identify opportunities to close.

· Finalize the deal with the hiring manager to ensure proper expectations are set.

· Follow up with managers to check up on the consultant’s performance.

· Build and Maintain Relationships with Clients

o Set up and conduct client visits.

o Entertain clients and consultants after hours at least twice (2) per week.

o Demonstrate a true partnership approach with clients.

o Understand the true needs of the client with the overall goal of gaining a job order.

o Follow up with managers regarding candidates, interviews, and consultant performance.

· Develop and Maintain Relationships with Team Members

o Lead the development and mentorship in the RDP unit.

o Actively participates in meetings and events.

o Partner with recruiting team to identify qualified candidates.

o Provide support and encouragement to others.

o Seeks out opportunities to get to know team members.

o Relate to a diversity of experiences, styles, & backgrounds.

· Utilize Sales Effectiveness to Close Deals

o Uses probing & closed-ended questions deliberately to uncover needs.

o Acknowledges objections/issues with a verbal response, staying positive & confident.

o Positions & aligns services within the context of the customer’s wants & needs.

o Committed to helping customers make informed buying decisions.

· Align to Company Culture

o Alignment of personal behavior, attitudes, and values.

o Lives consciously and authentically.

o Always maintain consistency between what is said and what is done.

· Continuous Development

o Seek out opportunities to participate in interactive training, formal training, self-directed training, and one-on-one development

o Provide development opportunities in areas of strength to others (mentor others)

o Seek out assignments and responsibilities in areas that are new (stretch assignments)

QUALIFICATIONS:

· 2+ years’ experience as an Account Manager/ or Account Executive/Recruiter who has solutions based consultative sales background

· Proven experience within Staffing Industry

· Proven track record of being able to meet Sales targets, consistently

· Proven Capability to drive sales; ability to prospect new accounts and create a strong value proposition for the client

· Strong communicator of oral and written work; also, good presentation skills

· Strong influencer through being proactive, creative, and persuasive of others in solving client problems or recommending new ideas/strategies

· Understands the importance of documentation and the utilization of tracking tools

· Knowledge of assigned verticals/industries with an ability to learn quickly

· Superior interpersonal skills-work collaboratively within a matrix organization

· Adaptable to change

· Education to include BS or equivalent combination of education and experience

Dexian DNA:

• Motivation to influence
• Competitive spirit and self-motivated
• Desire to build a long-term career in a fast-paced environment.
• Perseverance, and grit
• Consistently collaborate and respond to colleagues and external sources
• Demonstrate accountability for results
• Remain neutral and exercise excellent judgment in decision-making, recommendations, time management, and approach to work
• Follow all of our policies and behavior protocols
• Exhibit positive behaviors consistent with our core values

ABOUT DEXIAN: Dexian is a leading provider of staffing, IT, and workforce solutions with nearly 12,000 employees and 70 locations worldwide. As one of the largest IT and professional staffing companies and the second largest minority-owned staffing company in the U.S., Dexian was launched in 2023 and created from the combination of DISYS, Signature Consultants, and other strategic acquisitions.

Dexian fuses the best elements of its legacy companies to create a platform that connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals. Dexian’s brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development, and Dexian IT Solutions.

Visit www.dexian.com to learn more.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

DISYS

Groot Hospitality employs team members who demonstrate a passion for hospitality and dedication to company values and customer service. We are a diverse organization that provides the opportunity to excel in a fast paced multicultural environment. We are always looking for passionate people who will embrace our belief of hospitality, company growth and customer experience. Our commitment to diversity, teamwork, and integrity are indicative of the service we provide to our guests. We offer career opportunities with work/life balances, as well as a rewarding career experience.

JOB SUMMARY

The Hotel Director of Sales and Marketing is responsible for directing, coordinating, training and supervising the Sales Managers, Catering Manager(s) and Sales/Catering Administrators/Coordinators/Administrative Assistants in all sales-related activities, including direct sales efforts, follow-up and proper sales administration. He/she is also responsible for growing existing accounts and generating new business to ensure that Room revenues and Catering revenues meet or exceed budget in order to maximize revenue and profits, and to improve the hotel’s performance in the marketplace.

QUALIFICATION STANDARDS

Education & Experience:

· At least 6 years of progressive hotel sales experience; or a 4-year college degree and at least 3 years of related experience; or a 2-year college degree and at least 5 years of hotel sales experience.

· Supervisory experience required.

· Must have a driver’s license in the applicable state.

· Must be proficient in Windows, Company approved spreadsheets and word processing.

Physical requirements:

· Long hours sometimes required.

· Light work – Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

General Requirements

· Must be able to effectively communicate both verbally and written with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.

· Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.

· Must be able to multitask and prioritize departmental functions to meet deadlines.

· Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.

· Attend all hotel required meetings and trainings.

· Participate in M.O.D. coverage as required.

· Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.

· Maintain high standards of personal appearance and grooming, which include wearing nametags.

· Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.

· Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.

· Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.

· Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.

· Must be able to maintain confidentiality of information.

· Perform other duties as requested by management.

DUTIES & FUNCTIONS

· Supervise, administer and ensure timely completion of all activities of the Sales Department.

· Develop a full working knowledge of the operations of the hotel, including Food and Beverage, Guest Services and Reservations.

· Develop a complete knowledge of company sales policies and SOP’s, and ensure knowledge of and adherence to those policies by the sales team.

· Develop and maintain market awareness to ensure ability to predict revenue opportunities and set proactive strategies.

· Meet or exceed set goals

· Operate the Sales Department within established sales expense budget.

· Participate in required M.O.D. and Saturday office coverage as schedule

· Be responsible for developing a Manager in Development (MID or DOSID) as assigned by the Corporate including sign-off on all competencies, and assist in his/her placement.

· Coordinate group, transient and catering bookings to maximize profits.

· Initiate and follow up on leads.

· Maintain and participate in an active sales solicitation program.

· Monitor production of all top accounts and evaluate trends within your market and ensure that the Sales Team is held accountable for those accounts within their respective territories.

· Coordinate all non-group transient sales and catering solicitations to maximize overall profits.

· Administer training in the Sales and Catering departments, according to Highgate Hotel standards.

· Assist in the preparation of required reports in a timely manner.

· Conduct weekly sales meetings according to Highgate Hotel standards.

· Develop quarterly KRA’s, and review the KRA process with the Sales and Catering Team to ensure that deadlines are met.

· Conduct daily Highgate Hotel Business Review (HHBR) meeting with Sales and Catering, operations staff and General Manager.

· Be familiar with all Highgate Hotel sales policies and selling techniques with an emphasis on maximizing occupancy, Average Daily Rate (ADR) and Banquet and Catering revenues.

· Conduct all Sales and Catering Team Performance Appraisals according to Highgate Hotel SOP’s.

· Motivate, coach, counsel and discipline all Sales and Catering department personnel according to Highgate Hotel SOP’s.

· Review meeting planner evaluations as received to ensure that any problems are rectified.

· Conduct a professional, thorough site inspection of the hotel with clients, exhibiting key features and benefits of the property, and ensure that all Sales Managers conduct thorough site inspections.

· Develop strategies to increase share from competitors when the hotel revenue penetration goals are not being met.

· Use your property’s computerized sales management system to manage the hotel’s business, including (but not limited to) generating reports, entering business, blocking space and building accounts.

· Monitor the Sales incentive plans and ensure that Sales staff can explain their potential earnings and benefits, and assist in ensuring that incentives are processed and paid according to the specified time period for each plan.

· Ensure that Sales and Catering Managers are planning and executing sales trips as outlined in quarterly Key Result Areas (KRA’s) and in the Sales budget, including preplanning, setting appointments and executing sales calls.

· Coordinate the preparation of complete and accurate end-of-month reports, according to Highgate Hotel SOP’s. Ensure that Sales Managers can explain the importance and components of the report.

· Coordinate preparation of the annual revenue budget.

· Coordinate preparation of the annual Marketing Plan.

· Coordinate and direct preparation of the monthly Rooms revenue reforecast for the current and upcoming months and assist in ensuring accuracy within 5% margin of error.

DUTIES & FUNCTIONS cont’d

· Meet and greet onsite contacts.

· Abide by Prime Selling Time (PST) and ensure that the Sales Team does the same.

· Understand all GDS systems.

· Understand ISIS.

· Understand loading rates into ISIS/GDS. M

· Develop networking opportunities through active participation in community and professional associations activities and events

· Entertain clients.

· React to negative trends in the market place by implementing blitzes or promotions.

· Handle inquiries as part of Inquiry Day Program.

Groot Hospitality

Hilton Appleton Paper Valley, 333 West College Ave, Appleton, Wisconsin

Driftwood Hospitality Management’s company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services — all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel.

JOB SUMMARY

As the local, on property sales contact for customers, the Sales Manager is responsible for proactively soliciting and handling all revenue-related opportunities in a sale. Actively upsells each business opportunity to maximize all revenue opportunities. Achieves personal and team related revenue goals for hotel. Ensures business is turned over properly and in timely fashion for proper service delivery.

ESSENTIAL JOB FUNCTIONS

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.

BUSINESS RESULTS

• Builds the department top line revenue by adhering to sales strategy guidelines set forth by the Director of Sales & Marketing. Identifies revenue opportunities for the hotels based on the event profile.

• Meets and exceeds individual revenue goals. Effectively manages customer budgets to maximize revenue and meet customer needs and identify opportunities to up-sell products and services throughout the sales process.

• Exceeds company minimum standards with the sales process and acts as a mentor for others within this area.

• Understands the overall market in which they sell – competitors’ strengths and weaknesses, economic trends, supply, and demand, etc.

• Builds and strengthens relationships with existing and new customers to include sales calls, entertainment, FAM trips, etc.

• Conducts customer site inspections

• Excels at proactive selling. Targets key accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation. Proactively identifies, qualifies, and solicits new business to achieve personal and hotel revenue goals. Focuses on accounts with larger potential sales revenue.

• Responds to incoming inquiries within their market segment within 4 hours.

• Closes the best opportunities for the hotel based on market conditions and hotel’s needs.

• Accurately forecasts group sleeping rooms and revenue for his/her groups prior to the turnover and continues to be a partner for this process after the turnover.

• Creates sales contracts as required.

• Comprehends budgets as needed to assist in the financial management of department. Understands the impact of department’s role in the overall financial goals and objectives of the hotels and manages to achieve or exceed budgeted goals.

GUEST SATISFACTION

• Ensures a high level of customer satisfaction and builds long terms mutually beneficial customer relationships to support future revenue growth.

• Coordinates and communicates verbally and in writing with customer (internal and external) regarding event details. Follows up with customer post-event.

• Makes presence always known to customer during this process, regardless of which hotel they sit at. Greets customer during the event phase and hands-off to the Convention Services department for the execution of details. Is available to solve problems and/or suggest alternatives to previous arrangements.

• Displays leadership in guest hospitality and ensures consistent, high-level service throughout all phases of hotel events. Ensures products and services sold to the Event Planners meet or exceed their expectations, create loyalty, and leads to increased market share.

• Sets a positive example for guest relations.

• Interacts with guests to obtain feedback on product quality and service levels. Effectively responds to and handles guest problems and complaints.

• Reviews Guest Service Results with leaders. Participates in the development and implementation of corrective action plans.

• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

• Utilizes Delphi or other hotel system to capture and manage customer information on a daily basis.

LEADERSHIP

…applies broad business knowledge and balances both a short- and long-term perspective to generate strategies while leading the organization to achieve them.

• Demonstrates commitment to Driftwood Hospitality Management operating principles and philosophies.

• Holds self and others accountable for achieving results.

• Addresses conflict in a timely manner.

• Contributes to team results.

• Deals with change effectively.

• Makes decisions, including employees/team and commits to a course of action with available information.

BUILDING RELATIONSHIPS

…eliminates insular thinking by fostering a positive climate for work relationships and teams committed to achieving organizational goals and initiatives.

• Treats people fairly, with dignity and respect.

• Works to meet goals in a manner that does not disadvantage other employees or groups.

• Demonstrates business ethics and personal integrity, i.e., is widely trusted; is seen as a direct, truthful individual.

• Listens and responds to others.

• Is interested in other’s views even if they counter own views.

MANAGING WORK EXECUTION

…proactively ensures that others have the accountability, authority, and resources necessary to both manage work execution and drive for results.

• Adheres to all standards, policies, and procedures (SOPs, etc.).

• Effectively uses sales resources and administrative/support staff.

• Approaches work with a sense of urgency and purpose.

• Allocates time and resources effectively when faced with competing demands.

• Overcomes obstacles to accomplish challenging objectives.

• Follows through on inquiries, requests, and complaints.

ORGANIZATIONAL LEARNER

…Actively pursues learning and self-development to enhance personal, professional and business growth; shares learning; demonstrates depth of knowledge in technical or specialized area

• Acts independently to improve and increase skills and knowledge.

• Demonstrates an awareness of personal strengths and areas for professional improvement.

• Shares learning, innovations, and best practices with others.

• Is willing to learn from others.

• Performs all technical/procedural requirements of the job.

KNOWLEDGE, SKILLS & ABILITIES

Experience

• Must have (3+) years of progressive sales experience.

• Previous experience in the hospitality industry preferred; experience selling luxury brands and experiential services preferred.

Skills and Knowledge

• Aggressive negotiating skills and creative selling abilities to close on business with a high conversion ratio.

• Possesses software knowledge (Microsoft Office, etc.).

• Possesses systems knowledge (Delphi and Delphi Diagrams).

• Must be able to “Knock on doors” to get the business

• Knows how to conduct research on the Internet.

• Weekly prospecting and soliciting goals

• Uncovering new customers

• Effective sales skills to up-sell products and services

• Knowledge of menu planning, food presentation, and banquet and event service operations

• Ability to manage guest room and meeting space inventories

• Strong customer development and relationship management skills

• Knowledge of overall hotel operations as they affect department

• Knowledge of AV products and services at both hotels

• Knowledge of contract management and legalities

• Financial management skills e.g., ability to understand P&L statements, manage operating budgets, forecasting, and scheduling

• Strong communication skills (verbal, listening, writing)

• Strong problem-solving skills

• Strong customer and associate relation skills

• Strong presentation and platform skills

• Strong organization skills

• Strong “Closing skills”

• Strong “persuasion” skills

• Ability to use standard software applications and hotel systems

• Effective decision-making skills

PHYSICAL DEMANDS

Frequent walking, standing, sitting, hearing, talking, smiling. Lifting, pushing, and pulling of objects weighing up to ten (10) pounds.

Benefits

• 401(k)
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
• Room Discounts
• Employee Food and Beverage Discounts

EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.

Hilton Appleton Paper Valley

IMMEDIATE OPENING for General Manager/Business Development Coordinator

This role is perfect for a highly motivated self-starter looking for an opportunity and not a “job!” Kidokinetics is actively looking for a dynamic, optimistic, and high performing individual with expertise managing and growing a business and building a high-quality team. Candidates will possess:

• Strong sales skills
• Field-based business development experience
• Expertise in hiring, training, and managing employees
• Leadership and coaching ability

Kidokinetics is a mobile sports program that introduces children ages 6 months – 12 years to over 20 different sports in a non-competitive environment. Our mission is to help children develop lasting self-confidence and a lifelong love of physical fitness.

Summary

Your primary responsibility will be prospecting and enrolling schools, daycares, and other key targets in the Kidokinetics enrichment or physical education opportunities, along with building and leading your team. You will be responsible for executing Kidokinetics Core Values through cultivating and maintaining positive relationships to ensure high levels of customer satisfaction, leading to strong renewals, and growth opportunities. This is a team leader role, and you will be responsible for hiring, onboarding, and training new coaches to ensure our services are delivered with the highest standards of excellence.

This position is designed for someone who can work efficiently, independently, is detail oriented, has natural people-skills and excels in business development and sales. We are a part of a nationwide franchise network and are rapidly expanding across the country. We value respect, integrity, and resilience above all and recognize the value of having fun at work while being supported by a phenomenal leadership team. We are looking for someone hungry to be a key player in this exciting opportunity.

This position is full time employment, a minimum of 40 hours per week, with flexible scheduling within reason. Must be willing to work some weekends and evenings.

Duties and Responsibilities

You will oversee the quality and success of Kidokinetics day-to-day operations including marketing initiatives, sales strategy execution, social media, networking events, staffing, customer service, training, coaching, and workplace employee activities, among other duties.

• Prospect at least 20 new schools, daycares or other targets in person each week and conduct a minimum of 40 follow up phone calls each week.
• Control and direct daily operations to ensure the programs are running per Kidokinetics standard operating procedures.
• Engage and maintain positive relationships with directors of youth-serving organizations, school administration, community partners, and parents to build Kidokinetics partnerships and support business expansion.
• Evaluate sites for Kidokinetics classes.
• Plan, schedule, and implement programs in daycares, community centers, schools, and parks.
• Effectively manage the Kidokinetics calendar of events and staff schedules to maximize efficiency.
• Implement and utilize our CRM with your team.
• Train and supervise all staff to provide excellent fitness instruction to students and the highest level of customer service.
• Hire, onboard and train new coaches and direct the professional development of coaches.
• Plan, organize, and deliver age-appropriate range of sports activities by implementing the Kidokinetics curriculum.
• Oversee the Engagement of children in energetic multiple sports basics classes that are imaginative, educational, and safe.
• Ensure program quality control is maintained to the highest standards.
• Facilitate enrollment processes for new clients.
• Strengthen enrollment levels through customer success and engagement efforts.
• Respond to all agency, parent, and community inquiries and complaints in a timely manner, seeking guidance from the leadership team.
• Uphold and follow health and safety regulations.
• Support a motivating workplace culture that values personal growth, gratitude, and having fun.
• Conduct periodic community events, business expos, and demo days for the public.
• Promote and adhere to the workplace values of Kidokinetics

VALUES

• Pass the Ball – Trust your team
• Leadership on Levels – Develop confident leaders
• Attitude of Gratitude – Begin each day here
• Yes, You Can! – Compete with your best
• Play for Life – Never, ever stop playing

Desired Skills:

• Field based business development expertise
• Sales focus
• Excellent writing and analytical skills
• Takes initiative, highly self-motivated, and a positive character
• Presents a professional image and possesses conflict resolution skills
• Demonstrates sound judgment
• Possesses an optimistic, enthusiastic, and outgoing personality
• Organized and detail-oriented in nature
• Able to work autonomously and be independently productive
• Maintains a willingness to learn and improve
• Results driven and can work under pressure
• Capable of accepting and delivering constructive criticism
• Strong interpersonal skills to deal with children, directors, and parents
• Ability to adapt to a changing environment and handle multiple priorities
• CRM and social media marketing experience is a plus

The Best Candidate

Our ideal candidate will have a strong background in team building and growing a business through strong sales and business development skills. You must be competitive in nature, with a strong work ethic and teamwork mindset. You will take ownership for the full sales cycle, from lead to close, and must love the thrill of the hunt. Kidokinetics partners with daycares, schools, parks, rec centers and more to offer classes. We desire someone who is willing to learn and loves working with children. Our team members are passionate about growth, collaboration, and our mission to positively impact the lives of young children in our community by giving every kid the confidence to be active for life. If you have a growth mindset and you thrive under pressure, you are probably a great fit for our team!

What can we do for you?

This opportunity will give you the life skills to succeed for any career. We also provide you a flexible and fun work environment. Our team is incredible, and you will absolutely love our culture, our mission, and this opportunity for a rewarding career.

Physical Demands

• Programs offered indoors and outdoors.
• Requires long periods of standing and activity (running, jumping, sitting, standing, pushing, walking, kneeling, etc)
• Must be able to lift at least 30 lbs.

Experience/Education

• Bachelor’s degree (preferred) or equivalent combination of education and business or military experience.
• Teaching or coaching children (required). Please list ages in resume or cover letter.
• Preferable having a sports-related background (either as an athlete or coach).
• Formal management experience is not necessarily required for the right candidate.
• You do not need experience playing all 20 sports we offer.

Additional requirements:

• Valid driver’s license.
• Must pass a level 2 background check to be considered for employment.
• Must be willing to travel up to 50% of the time.
• MUST have reliable means of transportation – Kidokinetics is a mobile program. Monthly gas stipend provided.
• Some domestic travel is required once or twice annually for training or convention attendance.

Compensation/Benefits

• Set annual starting salary commensurate with your experience in the range of $50,000-$60,000 plus commission structure and profit-sharing bonuses.
• Unlimited PTO Days – Paid Time Off
• Parental leave – 12 weeks unpaid for both fathers/mothers following a birth event or adoption of an infant < 12 months old.
• Health insurance – employer may pay for up to 50% of base plan premium for the individual.

Work Environment/Awesome Perks

• 50% work from home office, 50% travel to meet with directors and teach classes.
• Monthly gas stipend.
• Professional development: 1 Audible credit OR $15 book reimbursement per month.
• Fun and entertaining people to work with, support you, respect you, and help you succeed.

Job Type: Full-time

Base Salary: $50,000.00 – $60,000.00 per year

Benefits:

• Employee assistance program
• Flexible schedule
• Health insurance
• Paid time off
• Professional development assistance

Schedule:

• 8 hour shift
• Monday to Friday
• On call
• Weekend availability

Supplemental Pay:

• Bonus pay

Work Location: On the road

Kidokinetics

Sales Manager

Crowne Plaza Melbourne Oceanfront, 2605 North Hwy A1A, Melbourne, Florida

Driftwood Hospitality Management’s company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services — all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel.

JOB SUMMARY

As the local, on property sales contact for customers, the Sales Manager is responsible for proactively soliciting and handling all revenue-related opportunities in a sale. Actively upsells each business opportunity to maximize all revenue opportunities. Achieves personal and team related revenue goals for hotel. Ensures business is turned over properly and in timely fashion for proper service delivery.

ESSENTIAL JOB FUNCTIONS

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.

BUSINESS RESULTS

• Builds the department top line revenue by adhering to sales strategy guidelines set forth by the Director of Sales & Marketing. Identifies revenue opportunities for the hotels based on the event profile.

• Meets and exceeds individual revenue goals. Effectively manages customer budgets to maximize revenue and meet customer needs and identify opportunities to up-sell products and services throughout the sales process.

• Exceeds company minimum standards with the sales process and acts as a mentor for others within this area.

• Understands the overall market in which they sell – competitors’ strengths and weaknesses, economic trends, supply, and demand, etc.

• Builds and strengthens relationships with existing and new customers to include sales calls, entertainment, FAM trips, etc.

• Conducts customer site inspections

• Excels at proactive selling. Targets key accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation. Proactively identifies, qualifies, and solicits new business to achieve personal and hotel revenue goals. Focuses on accounts with larger potential sales revenue.

• Responds to incoming inquiries within their market segment within 4 hours.

• Closes the best opportunities for the hotel based on market conditions and hotel’s needs.

• Accurately forecasts group sleeping rooms and revenue for his/her groups prior to the turnover and continues to be a partner for this process after the turnover.

• Creates sales contracts as required.

• Comprehends budgets as needed to assist in the financial management of department. Understands the impact of department’s role in the overall financial goals and objectives of the hotels and manages to achieve or exceed budgeted goals.

GUEST SATISFACTION

• Ensures a high level of customer satisfaction and builds long terms mutually beneficial customer relationships to support future revenue growth.

• Coordinates and communicates verbally and in writing with customer (internal and external) regarding event details. Follows up with customer post-event.

• Makes presence always known to customer during this process, regardless of which hotel they sit at. Greets customer during the event phase and hands-off to the Convention Services department for the execution of details. Is available to solve problems and/or suggest alternatives to previous arrangements.

• Displays leadership in guest hospitality and ensures consistent, high-level service throughout all phases of hotel events. Ensures products and services sold to the Event Planners meet or exceed their expectations, create loyalty, and leads to increased market share.

• Sets a positive example for guest relations.

• Interacts with guests to obtain feedback on product quality and service levels. Effectively responds to and handles guest problems and complaints.

• Reviews Guest Service Results with leaders. Participates in the development and implementation of corrective action plans.

• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

• Utilizes Delphi or other hotel system to capture and manage customer information on a daily basis.

LEADERSHIP

…applies broad business knowledge and balances both a short- and long-term perspective to generate strategies while leading the organization to achieve them.

• Demonstrates commitment to Driftwood Hospitality Management operating principles and philosophies.

• Holds self and others accountable for achieving results.

• Addresses conflict in a timely manner.

• Contributes to team results.

• Deals with change effectively.

• Makes decisions, including employees/team and commits to a course of action with available information.

BUILDING RELATIONSHIPS

…eliminates insular thinking by fostering a positive climate for work relationships and teams committed to achieving organizational goals and initiatives.

• Treats people fairly, with dignity and respect.

• Works to meet goals in a manner that does not disadvantage other employees or groups.

• Demonstrates business ethics and personal integrity, i.e., is widely trusted; is seen as a direct, truthful individual.

• Listens and responds to others.

• Is interested in other’s views even if they counter own views.

MANAGING WORK EXECUTION

…proactively ensures that others have the accountability, authority, and resources necessary to both manage work execution and drive for results.

• Adheres to all standards, policies, and procedures (SOPs, etc.).

• Effectively uses sales resources and administrative/support staff.

• Approaches work with a sense of urgency and purpose.

• Allocates time and resources effectively when faced with competing demands.

• Overcomes obstacles to accomplish challenging objectives.

• Follows through on inquiries, requests, and complaints.

ORGANIZATIONAL LEARNER

…Actively pursues learning and self-development to enhance personal, professional and business growth; shares learning; demonstrates depth of knowledge in technical or specialized area

• Acts independently to improve and increase skills and knowledge.

• Demonstrates an awareness of personal strengths and areas for professional improvement.

• Shares learning, innovations, and best practices with others.

• Is willing to learn from others.

• Performs all technical/procedural requirements of the job.

KNOWLEDGE, SKILLS & ABILITIES

Experience

• Must have (3+) years of progressive sales experience.

• Previous experience in the hospitality industry preferred; experience selling luxury brands and experiential services preferred.

Skills and Knowledge

• Aggressive negotiating skills and creative selling abilities to close on business with a high conversion ratio.

• Possesses software knowledge (Microsoft Office, etc.).

• Possesses systems knowledge (Delphi and Delphi Diagrams).

• Must be able to “Knock on doors” to get the business

• Knows how to conduct research on the Internet.

• Weekly prospecting and soliciting goals

• Uncovering new customers

• Effective sales skills to up-sell products and services

• Knowledge of menu planning, food presentation, and banquet and event service operations

• Ability to manage guest room and meeting space inventories

• Strong customer development and relationship management skills

• Knowledge of overall hotel operations as they affect department

• Knowledge of AV products and services at both hotels

• Knowledge of contract management and legalities

• Financial management skills e.g., ability to understand P&L statements, manage operating budgets, forecasting, and scheduling

• Strong communication skills (verbal, listening, writing)

• Strong problem-solving skills

• Strong customer and associate relation skills

• Strong presentation and platform skills

• Strong organization skills

• Strong “Closing skills”

• Strong “persuasion” skills

• Ability to use standard software applications and hotel systems

• Effective decision-making skills

PHYSICAL DEMANDS

Frequent walking, standing, sitting, hearing, talking, smiling. Lifting, pushing, and pulling of objects weighing up to ten (10) pounds.

Benefits

• 401(k)
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
• Room Discounts
• Employee Food and Beverage Discounts

EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.

Crowne Plaza Melbourne Oceanfront

IMMEDIATE OPENING for General Manager/Business Development Coordinator

This role is perfect for a highly motivated self-starter looking for an opportunity and not a “job!” Kidokinetics is actively looking for a dynamic, optimistic, and high performing individual with expertise managing and growing a business and building a high-quality team. Candidates will possess:

• Strong sales skills
• Field-based business development experience
• Expertise in hiring, training, and managing employees
• Leadership and coaching ability

Kidokinetics is a mobile sports program that introduces children ages 6 months – 12 years to over 20 different sports in a non-competitive

environment. Our mission is to help children develop lasting self-confidence and a lifelong love of physical fitness.

Summary

Your primary responsibility will be prospecting and enrolling schools, daycares, and other key targets in the Kidokinetics enrichment or physical education opportunities, along with building and leading your team. You will be responsible for executing Kidokinetics Core Values through cultivating and maintaining positive relationships to ensure high levels of customer satisfaction, leading to strong renewals, and growth opportunities. This is a team leader role, and you will be responsible for hiring, onboarding, and training new coaches to ensure our services are delivered with the highest standards of excellence.

This position is designed for someone who can work efficiently, independently, is detail oriented, has natural people-skills and excels in business development and sales. We are a part of a nationwide franchise network and are rapidly expanding across the country. We value respect, integrity, and resilience above all and recognize the value of having fun at work while being supported by a phenomenal leadership team. We are looking for someone hungry to be a key player in this exciting opportunity.

This position is full time employment, a minimum of 40 hours per week, with flexible scheduling within reason. Must be willing to work some weekends and evenings.

Duties and Responsibilities

You will oversee the quality and success of Kidokinetics day-to-day operations including marketing initiatives, sales strategy execution, social media, networking events, staffing, customer service, training, coaching, and workplace employee activities, among other duties.

• Prospect at least 20 new schools, daycares or other targets in person each week and conduct a minimum of 40 follow up phone calls each week.
• Control and direct daily operations to ensure the programs are running per Kidokinetics standard operating procedures.
• Engage and maintain positive relationships with directors of youth-serving organizations, school administration, community partners, and parents to build Kidokinetics partnerships and support business expansion.
• Evaluate sites for Kidokinetics classes.
• Plan, schedule, and implement programs in daycares, community centers, schools, and parks.
• Effectively manage the Kidokinetics calendar of events and staff schedules to maximize efficiency.
• Implement and utilize our CRM with your team.
• Train and supervise all staff to provide excellent fitness instruction to students and the highest level of customer service.
• Hire, onboard and train new coaches and direct the professional development of coaches.
• Plan, organize, and deliver age-appropriate range of sports activities by implementing the Kidokinetics curriculum.
• Oversee the Engagement of children in energetic multiple sports basics classes that are imaginative, educational, and safe.
• Ensure program quality control is maintained to the highest standards.
• Facilitate enrollment processes for new clients.
• Strengthen enrollment levels through customer success and engagement efforts.
• Respond to all agency, parent, and community inquiries and complaints in a timely manner, seeking guidance from the leadership team.
• Uphold and follow health and safety regulations.
• Support a motivating workplace culture that values personal growth, gratitude, and having fun.
• Conduct periodic community events, business expos, and demo days for the public.
• Promote and adhere to the workplace values of Kidokinetics

VALUES

• Pass the Ball – Trust your team
• Leadership on Levels – Develop confident leaders
• Attitude of Gratitude – Begin each day here
• Yes, You Can! – Compete with your best
• Play for Life – Never, ever stop playing

Desired Skills:

• Field based business development expertise
• Sales focus
• Excellent writing and analytical skills
• Takes initiative, highly self-motivated, and a positive character
• Presents a professional image and possesses conflict resolution skills
• Demonstrates sound judgment
• Possesses an optimistic, enthusiastic, and outgoing personality
• Organized and detail-oriented in nature
• Able to work autonomously and be independently productive
• Maintains a willingness to learn and improve
• Results driven and can work under pressure
• Capable of accepting and delivering constructive criticism
• Strong interpersonal skills to deal with children, directors, and parents
• Ability to adapt to a changing environment and handle multiple priorities
• CRM and social media marketing experience is a plus

The Best Candidate

Our ideal candidate will have a strong background in team building and growing a business through strong sales and business development skills. You must be competitive in nature, with a strong work ethic and teamwork mindset. You will take ownership for the full sales cycle, from lead to close, and must love the thrill of the hunt. Kidokinetics partners with daycares, schools, parks, rec centers and more to offer classes. We desire someone who is willing to learn and loves working with children. Our team members are passionate about growth, collaboration, and our mission to positively impact the lives of young children in our community by giving every kid the confidence to be active for life. If you have a growth mindset and you thrive under pressure, you are probably a great fit for our team!

What can we do for you?

This opportunity will give you the life skills to succeed for any career. We also provide you a flexible and fun work environment. Our team is incredible, and you will absolutely love our culture, our mission, and this opportunity for a rewarding career.

Physical Demands

• Programs offered indoors and outdoors.
• Requires long periods of standing and activity (running, jumping, sitting, standing, pushing, walking, kneeling, etc)
• Must be able to lift at least 30 lbs.

Experience/Education

• Bachelor’s degree (preferred) or equivalent combination of education and business or military experience.
• Teaching or coaching children (required). Please list ages in resume or cover letter.
• Preferable having a sports-related background (either as an athlete or coach).
• Formal management experience is not necessarily required for the right candidate.
• You do not need experience playing all 20 sports we offer.

Additional requirements:

• Valid driver’s license.
• Must pass a level 2 background check to be considered for employment.
• Must be willing to travel up to 50% of the time.
• MUST have reliable means of transportation – Kidokinetics is a mobile program. Monthly gas stipend provided.
• Some domestic travel is required once or twice annually for training or convention attendance.

Compensation/Benefits

• Set annual starting salary commensurate with your experience in the range of $50,000-$60,000 plus commission structure and profit-sharing bonuses.
• Unlimited PTO Days – Paid Time Off
• Parental leave – 12 weeks unpaid for both fathers/mothers following a birth event or adoption of an infant < 12 months old.
• Health insurance – employer may pay for up to 50% of base plan premium for the individual.

Work Environment/Awesome Perks

• 50% work from home office, 50% travel to meet with directors and teach classes.
• Monthly gas stipend.
• Professional development: 1 Audible credit OR $15 book reimbursement per month.
• Fun and entertaining people to work with, support you, respect you, and help you succeed.

Job Type: Full-time

Base Salary: $55,000.00 – $62,000.00 per year

Benefits:

• Employee assistance program
• Flexible schedule
• Health insurance
• Paid time off
• Professional development assistance

Schedule:

• 8 hour shift
• Monday to Friday
• On call
• Weekend availability

Supplemental Pay:

• Bonus pay

Work Location: On the road

Kidokinetics

Catering Sales Manager

Crowne Plaza Melbourne Oceanfront, 2605 North Hwy A1A, Melbourne

Driftwood Hospitality Management’s company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services — all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel.

JOB SUMMARY

Solicit, book, plan and coordinate weddings, functions & meetings while maximizing the banquet space to meet/exceed sales goals. Utilize prospecting skills and strong business sense to consistently exceed catering revenue goals. Report all Catering activities to the Director of Sales & Marketing. Support all Corporate and hotel initiatives as needed.

SALARY IS BASED ON EXPERIENCE

ESSENTIAL JOB FUNCTIONS

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.

BUSINESS RESULTS

• Solicit, negotiate, and book new and repeat business through efforts (sales calls, telemarketing, mailings, networking, etc…) while maximizing banquet space to meet/exceed revenue goals.
• Present and sell hotels catering and wedding options at trade shows and wedding expos.
• Execute a territorial marketing strategy to capture the maximum amount of revenue and meet/exceed sales goals.
• Plan, upsell and detail the meeting/function with the client including space requirements, times, equipment, menus, themes/decorations, etc. Complete the contracts, prepare the appropriate paperwork,
• coordinate with the appropriate areas in the hotel, and resolve any issues, complaints, and problems to ensure quality product delivery and customer satisfaction.
• Prepare status and period end reports to keep management abreast of activities.
• Maintain up-to-date knowledge of corporate/hotel procedures and products and the competition’s product, strengths and weaknesses to continually improve sales strategies and the achievement of goals.
• Responds to incoming catering opportunities for the hotel.
• Proactively identifies, qualifies, and solicits new catering business to achieve personal and hotel revenue goals.
• Closes the best opportunities for the hotel based on market conditions and hotel needs.
• Understands competitors’ strengths and weaknesses and knows how to sell against them.
• Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.
• Effectively develops relationships within community to strengthen and expand customer base for catering sales opportunities.
• Effectively manages and develops relationships with key internal and external stakeholders.
• Ensures a high level of customer satisfaction.
• Builds and strengthens relationships with existing and new customers to include sales calls (to include outside sales calls), prospecting/solicitation calls, entertainment, bridal shows, etc.
• Effectively use sales resources and administrative/support staff.
• Conducts site inspections.
• Creates proposals as required.
• Creates contracts as required.
• Possesses excellent telephone sales skills.
• Possesses strong overall sales skills.
• Understands contract management and legalities.
• Possesses operational knowledge and/or appreciation of operations challenges.
• Has basic knowledge of food and beverage compositions.
• Is knowledgeable of food trends, food and beverage composition, and menu planning. Exercises creativity in designing catering sales solutions.
• Understands food and beverage forecasting and attrition.
• Understands need time strategy as developed by the Revenue Management Team (i.e. Director of Sales & Marketing and Director of Catering Sales).
• Follows all Free Sell guidelines as specified by the Director of Catering Sales & Director of Sales & Marketing.
• Follows all sales strategy as specified by the Director of Catering Sales & Director of Sales & Marketing.
• Understands and achieves team and individual goals.
• Possesses software knowledge (Microsoft Office, etc.).
• Possesses systems knowledge (Delphi, Delphi Diagrams, or other similar programs).
• Participate in communication and professional organizations to maintain high visibility and promote sales.
• Perform special projects and other responsibilities as assigned. Participate in task forces and committees as required.
• Due to the nature of the business the individual may be required to do other duties and special projects as assigned by the supervi

GUEST SATISFACTION

• Ensures a high level of customer satisfaction and builds long terms mutually beneficial customer relationships to support future revenue growth.
• Coordinates and communicates verbally and in writing with customer (internal and external) regarding event details. Follows up with customer post-event.
• Makes presence always known to customer during this process, regardless of which hotel they sit at. Greets customer during the event phase and hands-off to the Convention Services department for the
• execution of details. Is available to solve problems and/or suggest alternatives to previous arrangements.
• Displays leadership in guest hospitality and ensures consistent, high-level service throughout all phases of hotel events. Ensures products and services sold to the Event Planners meet or exceed their
• expectations, create loyalty and leads to increased market share.
• Sets a positive example for guest relations.
• Interacts with guests to obtain feedback on product quality and service levels. Effectively responds to and handles guest problems and complaints.
• Reviews Guest Service Results with leaders. Participates in the development and implementation of corrective action plans.
• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
• Utilizes Delphi or other hotel system to capture and manage customer information daily.

LEADERSHIP

Applies broad business knowledge and balances both a short- and long-term perspective to generate strategies while leading the organization to achieve them.

• Demonstrates commitment to Westmont Hospitality operating principles and philosophies.
• Holds self and others accountable for achieving results.
• Addresses conflict in a timely manner.
• Contributes to team results.
• Deals with change effectively.
• Makes decisions, including employees/team and commits to a course of action with available information.

MANAGING WORK EXECUTION

Proactively ensures that others have the accountability, authority, and resources necessary to both manage work execution and drive for results.

• Approaches work with a sense of urgency and purpose.
• Allocates time and resources effectively when faced with competing demands.
• Overcomes obstacles to accomplish challenging objectives.
• Follows through on inquiries, requests, and complaints.

ORGANIZATIONAL LEARNER

Actively pursues learning and self-development to enhance personal, professional, and business growth; shares learning; demonstrates depth of knowledge in technical or specialized area.

• Acts independently to improve and increase skills and knowledge.
• Demonstrates an awareness of personal strengths and areas for professional improvement.
• Shares learning, innovations, and best practices with others.
• Is willing to learn from others.
• Performs all technical/procedural requirements of the job.

KNOWLEDGE, SKILLS & ABILITIES

Experience

• 2 or more years of hotel catering experience or similar industry
• Proven track record of a consistent ability to provide quality service
• Previous leadership experience preferred

Skills and Knowledge

• Strong verbal and written English communication skills
• Knowledge of the Hotel, Westmont and brand policies and procedures
• Knowledge of the catering, food & beverage with banquet knowledge
• Skills needed to manage the people and variables encountered in the development and implementation of major functions
• Computer literate in MS Word, Excel, and PowerPoint
• Computer literate with Delphi preferred or other system used in hotel
• Strong communication skills (verbal, listening, writing)
• Strong problem-solving skills
• Strong customer and associate relations skills
• Strong presentation and platform skills
• Strong organizational skills
• Strong “closing skills”
• Strong ‘persuasion” skills
• Ability to use standard software applications and hotel system
• Effective decision-making skills
• Effective influence skills

PHYSICAL DEMANDS

Frequent walking, standing, sitting, hearing, talking, smiling. Lifting, pushing, and pulling of objects weighing up to ten (10) pounds.

Benefits

• 401(k)
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
• Room Discounts
• Employee Food and Beverage Discounts

EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.

Crowne Plaza Melbourne Oceanfront