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Universal Orlando Resort believes in-person collaboration is key to our success. Many of our Team Members work in a hybrid capacity, contributing from the workplace a minimum of three days per week. Some remote opportunities are available within specific departments. There are also roles that require being on-site full time. You’ll learn more about this during the application process.

JOB SUMMARY: Provide strategic roadmap for delivery of full cycle recruiting and staffing strategies for domestic positions in Revenue Operations, Park & Resort Operations, Entertainment and Technical Services for new projects.

MAJOR RESPONSIBILITIES:

  • Partner with UO Talent Acquisition team to develop and implement talent sourcing strategies in alignment with Universal Orlando’s strategic planning development process and business plans for current and future projects.
  • In tandem with UO Talent Acquisition team identify and develop opportunities to enhance current partnerships as it relates to increasing talent pools and enhancing current recruitment tools and avenues.
  • Responsible for the strategic recruitment of identified roles for new developments to include supporting all staffing efforts and programs led by the TA team
  • Build and develop a high performing recruiting team that excels at targeting candidates.
  • Develop and maintain open communication with department leaders regarding employment issues. Build relationships with leaders across the resort to support in meeting staffing requirements
  • Understands and actively participates in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.
  • Performs other duties as assigned.

EDUCATION: Bachelor’s Degree in Human Resources (or a related field) is required. Master’s Degree in Human Resources (or a related field) is preferred.

EXPERIENCE: 7+ years progressive experience in managing talent acquisition function.

  • Experience leading talent acquisition function and strategy in a global organization or search firm.
  • Experience in high volume environments and understanding of the nuances of talent acquisition for a varied, fast–paced, dynamic workforce predominantly made up of highly technical professionals.
  • Deep understanding of workforce planning and global scaling for talent strategies.
  • Experience in establishing effective talent acquisition strategies.
  • Previous experiences in a high-volume recruitment function for a large corporation or a start up with significant growth is preferred.
  • Experience implementing and/or leveraging an Automated Tracking System (ATS) and other technologies.
  • Proven implementation and maintenance of social media recruiting strategies
  • Interpersonal and relationship-building skills with demonstrated ability to influence and collaborate at all levels of an organization.
  • Ability to prioritize activities with the drive, energy and follow-through necessary to achieve results while thriving in a rapid-paced, changing business environment.
  • Support the recruitment of long-term expatriates and host country national professionals for staffing new business development proposals and existing development programs.
  • Outstanding interpersonal skills and the ability to work with diverse teams and handle many tasks simultaneously, often with inflexible tight deadlines
  • Ability to communicate clearly and professionally with internal clients and external candidates both verbally and in writing.
  • Must be detail oriented and consistently accurate.
  • Excellent project management – able to follow up on projects and meet deadlines.
  • Demonstrated understand and application of employment laws in the United States and globally

CERTIFICATIONS, LICENSES, REGISTRATIONS: Certification as PHR, SPHR, CA-PHR, GPHR, SHRM-CP or SHRM-SCP is preferred

Your talent, skills and experience will be rewarded with a competitive compensation package.

Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.

Universal Orlando Resort. Here you can.

Universal Orlando is an equal opportunity employer. Universal elements and all related indicia TM & © 2023 Universal Studios. All rights reserved. EOE

Universal Orlando

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The individual hired will work out of the Oak View Group’s Enmarket Arena offices in Savannah, GA. Suitable for the role is exceptionally organized and detail-oriented professionals who have a desire to collaborate as well as a track record in the sponsorship and/or premium seating space of working on the delivery and execution of high-value deals with creative activation strategies intertwined.

 

The Manager will be responsible for managing all contractually obligated income (COI) of assigned partnership and premium accounts, the execution of assigned account assets, and the development and delivery of premium and partnership onboarding and recapping processes.

 

  • Work closely with senior management on the design of premium and partnership service strategies
  • Manage, supervise, motivate, and lead team of service coordinators, specific to the execution of partnership contractual elements, premium benefits, events, and day to day touchpoints
  • Manage assigned book of business including suites, speakeasy club, and all-event members
  • Track premium ticket usage and develop strategies to increase ticket usage and event attendance
  • Collaborate with operations and guest service team to ensure high level of service during events
  • Develop and deliver effective and measurable sponsorship platforms for all partners by providing a thorough onboarding and partnership launch process, managing team and brand expectations, communicating timelines across entities, and ensuring all contractual asset fulfillment
  • Manage to track and report ROI and ROO initiatives to generate impactful mid-year and end-year recaps to exhibit ROI to partners.
  • Maintain accurate reporting processes, partnership asset and budget trackers, and partner database management for partner and arena financials and partnership assets.
  • Create case studies of highly successful activations for reference internally and externally.
  • Provide weekly report indicating status of all current partner and department administrative action items.
  • Responsible for directly contributing to overall department revenue goals through current sponsor partnership renewals and upsell opportunities.
  • Work closely with internal departments (like legal, finance, etc.) on partner needs
  • Create season/event recaps for all managed partners that provide documentation of delivered contractual, paid and bonus assets
  • Think strategically for broader growth for client integration across other OVG-owned and -operated properties.
  • Regularly produce accurate updates on performance, and event recaps and provide strategic recommendations
  • Other duties as assigned

 

  • Undergraduate degree in marketing, business, sports business management, communications, or other relevant field.
  • Minimum two years professional sponsorship or premium seating experience in a high-performance environment (likely Agency or alternative sports & entertainment entity/rights holder).
  • Creative problem solver with the ability to quickly understand brands/partners’ business models and identify creative solutions for how to solve for indicated KPI’s.
  • Strategic and critical thinker who is dynamic, forward-thinking, analytical, and extremely well organized.
  • Highly driven self-starter, with the ability to work as a team or independently on projects.
  • Strong self-awareness, time management, and organizational skills with a proven ability to multi-task and manage projects on strict deadlines.
  • Positive, can-do attitude with the ability to manage long-term projects as well as quick turn assignments.
  • Focused, diligent and hard-working; ambitious and driven.
  • Excellent written, verbal, and presentational communication with strong attention to detail and design.
  • Strong interpersonal & relationship-building skills.
  • Trustworthy, loyal, and ethical.
  • Values the “How” as much as the “What”.
  • Willingness to work the hours required to fulfill the commitments of the role

Comcast

William R. Nash specializes in Mechanical Services in Healthcare, Hospitality, Correctional, and Sports & Entertainment markets from concept to completion, maintenance to repair and everything in between. With more than 54 years of service under our belt, William R. Nash continues to be recognized as an industry leader who delivers superior craftsmanship, a factor that has never wavered since inception.

William R. Nash seeks talented performers and offers a challenging and rewarding work environment that emphasizes trust, team, grit, and growth. We are a division of HB Global, LLC, an employee-owned organization, and believe that our people are our most important asset. This is why we are committed to attracting highly skilled, caring individuals to join our team; you share in the success that you help create.

We are a Drug Free Workplace and an Equal Opportunity Employer.

________________________________________

Job Title: Project Manager

Department: Operations

FLSA Status: Exempt

Reports to: Chief Operating Officer

Salary: Commensurate with experience + Benefits

________________________________________

Job Summary

Responsible for the coordination, planning, scheduling and execution and completion of all assigned mechanical systems/service projects. Coordination of manpower, material, equipment and subcontractors, ensuring that specifications are being followed, and work is proceeding on schedule and within budget. Assures compliance with safety and quality policies.

Essential Functions

  • Develops cost-effective plans and schedules for completion of projects following a logical pattern for utilization of resources.
  • Collaborates with Operations department for guidance and support, including technical direction.
  • Strengthens customer relationships.
  • Documents technical requirements, develops and implements project plans and facilitates efficient implementation of work scope.
  • Manages multiple projects while meeting or exceeding stated deadlines and bid estimates.
  • Pre-plan and coordinate material and completion of required inspections.
  • Manage and coordinate field manpower with Project Supervisor to meet project requirements.
  • Understanding of contracts.
  • Visit job sites to monitor progress and resolve field problems as well as track manpower.
  • Mentor field employees and foster a learning and growth environment.
  • Communicates on a regular basis with the customer in order to building a trusting relationship.
  • Protects the company by identifying and avoiding risk.
  • Documents job progress, changes, delays submittal’s, RFI’s etc.
  • Responsible for controlling the financial position of the project including billings, change orders and managing material and sub-contractors.
  • Promote project teamwork and communication amongst employees.
  • Client focused with keeping company goals in mind.
  • Ability to estimate and produce change orders and proposals.
  • Thorough knowledge of where your project stands at any point in time and the ability to explain the status.
  • Always follow the procedures of the position. Refer to Project Manager manual.
  • Support the Operations team and provide detailed information to help grow the future business.
  • Reliable transportation.
  • Bring optimization to work every day.
  • Always be in control of your destiny.
  • Never stop learning.
  • Confidentiality is essential.

Job Requirements

For consideration, candidates must have a minimum of five years of experience in HVAC/Mechanical field. Contract knowledge and the ability to review.

Qualifications

Excellent written and verbal communication skills.

A1A document knowledge and SOV building capability.

Understanding financial and labor reports (Timberline).

Excel/ Word and Bluebeam (a plus).

Ability to read estimation work sheets and create budgets accordingly.

Estimating ability.

Creation and compilation of COR`s.

Project experience 1/2 million + with 5 to 7 years` experience.

Labor management.

Commercial/ Industrial/ Institutional experience.

Project Tracking.

Project Financial Forecasting.

Excellent organizational, presentation, and interpersonal skills.

Must be self-motivated and punctual.

Bilingual a plus, but not required.

Must be able to manage multiple tasks and have excellent follow up skills both internally and externally.

Self-starter

Must be professional and polished in appearance and speech.

Mechanical and Plumbing knowledge.

Desire to learn and advance.

Comfortable in group and social settings.

Safety Responsibilities

Each employee has a responsibility for their own safety, the safety of their co-workers, and the community in which they are operating.

In the performance of duties and responsibilities, you are expected to observe all safety, health, and loss prevention rules, practices, and procedures, as well as specific instructions related to the safe and efficient performance of your work.

Employees must wear all Personal Protective Equipment required for the safe performance of the job.

An effective and viable safety, health, and loss prevention program will be attained only when all employees are safety conscious and keenly aware, both mentally and physically, of the potential hazards of your environment.
HB Mechanical Group

Marquee Sports Network is the television home of the Chicago Cubs in partnership with Sinclair Broadcast Group (Nasdaq: SBGI). It is the Chicago’s exclusive network to view live Cubs games featuring extensive pre and postgame coverage, exclusive Cubs content and other local sports programming. Marquee Sports Network brings together one of the most iconic sports franchises in the country with one of the largest television broadcasting companies to deliver unprecedented Cubs coverage for fans.
Marquee Sports Network is seeking a Director – Broadcast Operations to help manage the complexities of a live TV network environment. The Director – Broadcast Operations will report to the SVP Broadcast Operations and will assist in the overall technical management of the facility and studio operation. As such, candidate must have knowledge of broadcast technical facilities both in studio and remote. This person must be an exceptional project manager with attention to detail, highly organized, strong communicator with the ability to function effectively in a fast-paced environment.
The right candidate will be a self-starter who is willing and able to roll up their sleeves and accomplish tasks in a multi-faceted environment.
Duties include:
– Work with production coordinator on daily schedules and technical assignments for in studio and remote studio productions
– Reviews all 3rd party operations invoices for accuracy to ensure proper billing for services rendered.
– Tracks departmental expenses related to remote studio and game productions
– Creates and distributes tech books for all remote productions including Cubs games, remote studio productions and others as needed.
– Provides internal management coverage for Cubs games along with other Directors in department
– Hires, and assigns all technical managers for remotes, Cubs games and studio. Tech manages games and or studio remotes as back up when necessary.
– Collaborates with Sr. Director Technical Operations in overseeing technical facilities and personnel for studio productions and remote studio productions.
– Generates and distributes technical operations department staff schedule with SVP
– Work with SVP Broadcast Operations on budget allocations for facility and operational expenses.
– Develop and implement cost reduction, work simplification and method improvement programs.
– Manage security team including preparing and adjusting work schedules in accordance with staffing needs.- Effectively interact with department heads as needed for special projects with SVP

Qualifications & Requirements:
– Minimum of 7-10 years of experience working in broadcast environment
– 3-5 years of experience in technical management
– Experience in studio and remote operations
– Knowledge of TV technology
– Willingness to work nights, weekends holidays as schedule will revolve around Cubs calendar and all live sports and entertainment programming
– Exceptional analytical, verbal, and written communication skills, including demonstrated ability to communicate clearly with expert and lay audiences.
– Able and willing to take on special projects and assume new responsibilities.
– Effective time management, organizational and problem-solving skills.
– Ability to work both autonomously and on a team.
– Ability to contribute to planning and strategic thinking.

Sinclair Broadcast Group, Inc. is proud to be an Equal Opportunity Employer and Drug Free Workplace!

#Marquee

About Us

Make your mark in Media with Sinclair Broadcast Group, a diversified media company dedicated to connecting people with content everywhere! We have consistently led the broadcast industry since our inception, and now Sinclair owns the largest regional sports network business and one of the largest television broadcast portfolios in the country. In addition, we have affiliations with all of the major broadcast networks, own Tennis Channel, and several multicast networks including TBD and Comet. Our content is distributed over-the-air, on multi-video providers, and through our industry-leading digital media platforms. We’re at the forefront of NextGen technology, enabling innovative new ways to engage with broadcast content like never before. We also recently launched a free TV streaming service called STIRR. Our success is the direct result of our extraordinary employees and management team who believe in our vision and are dedicated to ensuring a great future for our employees. We are advancing the world of Media and want YOU to join our winning team!

About the Team

The life-blood of our organization is our people. We have a compelling story, a goal-oriented culture, and we take really good care of people. How good? Here is a glimpse: great benefits, open door policy, upward mobility and a strong desire to see you succeed. Ready to be part of a winning team? Let’s talk.
Sinclair Broadcast Group

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Comcast brings together the best in media and technology. We drive innovation to create the world’s best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
Job Summary We are looking for a Strategic Partnerships Manager to expand and develop our next chapter of strategic programmatic partnerships. This role will focus on developing a strategy for and ultimately growing our programmatic partners, with a focus on SSPs and Publishers. In this role, you will work closely with our product, services, finance, and sales teams using your business, relationship-building, and strategic acumen to deliver more value to our customers. You will also identify and lead new strategic partnerships, oversee exploratory discussions, present recommendations to cross-functional leadership, and negotiate mission-critical deals. You will leverage your deep knowledge of these partnerships to arm our organization with data and materials to further empower their sales efforts. You will continue to deepen all strategic partnerships over time by identifying new and unique opportunities. This role is a unique mix of partner management, business development, and strategy. It’s perfect for someone with experience in the ad-tech world and a passion for technology, partnerships, and entrepreneurship.
Job Description
Core Responsibilities

Identify opportunities to drive growth through partnerships by collaborating with product, sales, and marketing teams
Evaluate potential partnerships, including capabilities and opportunity fit, by having exploratory discussions alongside the product team
Develop and present partnership recommendations to executive leadership including quantitative and financial models in support of a business case
Negotiate favorable long-term agreements with new and existing partners in collaboration with legal, finance, product, and executive teams
Enable our global commercial organization to grow revenue by successfully bringing partnerships to market leveraging unique materials and supporting data
Manage, grow, and deepen existing partnerships by identifying opportunities to leverage their full suite of capabilities, improve operational processes, and/or bring new and unique joint offerings to market

Employees at all levels are expected to:
Understand our Operating Principles; make them the guidelines for how you do your job.
Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
Win as a team make big things happen by working together and being open to new ideas.
Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
Drive results and growth.
Respect and promote inclusion & diversity.
Do what’s right for each other, our customers, investors and our communities.

Disclaimer:
This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.
Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by applicable law.
Education
Bachelor’s Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience
7-10 Years

Salary:
Pay Range: $128,092.12 – $192,138.18
Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience.
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
Comcast

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Sr. Program Manager – Contract – Burbank, CA – $79.00/hr – $89.00/hr

The end client is unable to sponsor or transfer visas for this position; all parties authorized to work in the US without sponsorship are encouraged to apply.

An Entertainment Company is seeking a Sr. Program Manager in Burbank, CA.

Role Description

The Sr. Program Manager will also be responsible for developing a consolidated view of the program, and for program deliverables including calendars, cross-project dependencies, risk analysis, stakeholder coordination, and regular communication of status. This person will be overseeing the project from the ground up, working in the weeds with many teams, and concurrent work streams. They will work closely with various project owners to define the project team and assign responsibilities. The ideal candidate is passionate about coaching, development, and growth as well as the agile movement and the value that it brings to organizations. Additionally, this role has the responsibility for coaching and mentoring program management team members at various levels.

  • Evaluates and harmonize vendor’s timelines/schedules and cross-project dependencies to ensure alignment with overall program objectives
  • Drives escalations to remediate risks/blockers impeding vendor’s forward progression, as necessary
  • Responsible for finance/budget responsibilities for programs of high complexity and large budgets.
  • May support the driving the outcome of the Project Approval request and managing RFP processes.
  • Analyzes, measures and recognizes the financial impact of various project actions, participates in analyzing and using financial data to identify key project issues, and maintains budget tracking and monitors budget expenditures
  • Prepares program/project status reports to demonstrate project overall health, key performance indicator (KPI), risk, issues, accomplishments, next steps, and escalation requests
  • Proactively identifies and resolves resource constraints, issues, and risks on programs/projects to meet program commitments
  • Prepares executive-level project status presentations and dashboards
  • Creates data visualization elements to provide a graphic demonstration of project analytics and metrics
  • Leads with practicality and wisdom in the midst of competing priorities and diverse personalities.
  • Operates as an independent and dynamic program leader. Highly adept at influencing without direct authority
  • Facilitates project team meetings effectively, ensuring the desired outcomes are achieved
  • Distributes timely and effective project meeting updates and call to action updates across project teams

Skills & Requirements

  • 8+ years of program management experience in a technology space
  • SAAS experience
  • Application Delivery experience
  • Experience managing technology programs with multiple projects and many concurrent work streams.
  • Strong and proven experience managing project financials.
  • Agile – scrum
  • Soft skills: Independent, drive with little direction, high ability to collaborate, can present to c suite/execs – move the dial, explain the “why”, and create buy in, and work with process with ambiguity/creative problem solving.

Preferred Skills:

  • Prior experience is preferred
  • Proficiency with Enterprise Project Portfolio Management tools
  • Experience implementing broader Agile Development techniques as part of User Stories, Test Driven Development (TDD), Continuous Integration, Continuous Testing; SAFe etc.

Why Hays?

You will be working with a professional recruiter who has intimate knowledge of the industry and market trends. Your Hays recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and drivers. You will also get support on resume writing, interview tips, and career planning, so when there’s a position you really want, you’re fully prepared to get it.

Additionally, this position is a contract role where Hays offers you the opportunity to enroll in full medical, dental or vision benefits.

• Medical

• Dental

• Vision

• 401K

• Life Insurance ($20,000 benefit)

Nervous about an upcoming interview? Unsure how to write a new resume?

Visit the Hays Career Advice section to learn top tips to help you stand out from the crowd when job hunting.

Hays is an Equal Opportunity Employer including disability/veteran.

In accordance with applicable federal and state law protecting qualified individuals with known disabilities, Hays U.S. Corporation will attempt to reasonably accommodate those individuals unless doing so would create an undue hardship on the company. Any qualified applicant or consultant with a disability who requires an accommodation in order to perform the essential functions of the job should call or text 813.336.5570.

Drug testing may be required; please contact a recruiter for more information.

Hays

Job Description

POSITION OVERVIEW:

Prudential Center and the New Jersey Devils are seeking a Director, Guest Experiences who will lead the team that ensures millions of guests annually have a world-class experience and memorable moments that will last a lifetime. The Director, Guest Experience is responsible for the strategic vision and execution of Prudential Center’s guest experience initiatives. This position will also oversee the amazing Guest Services Team Members while continuing to build our “One Team” service program focused on bringing together all Prudential Center Team Members under one mission. And finally, the Director, Guest Experience will be responsible for leading and managing a high-performing team that supports the company’s mission of recruiting and developing the most talented team members to create the best place to work.

RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:

Team Member Management

  • Manage the Assistant Manager, Guest Services and Coordinator, Guest Services and assist in their learning, growth, and development in the organization
  • Recruit, interview, select, promote, and onboarding Guest Services team members according to guidelines established by Human Resources and the VP, Event Operations & Guest Experience.
  • Create, prepare, and execute training programs for Guest Services team members as well as other arena departments.
  • Manage and monitor Guest Services team members in all areas of responsibility
  • Monitor, coach, and motivate supervisors and team members.
  • Document employee incidents, counsel Guest Services team members, and pursue corrective action progressively up to termination when necessary to ensure compliance with policies/procedures
  • Create a fun, positive, inclusive team environment for all team members.
  • Create and manage team member recognition and incentive programs.
  • Lead by example by living our company commitments, attributes, and values.
  • Manage various projects to improve team member experience.

Event Operations and Event Execution

  • Serve as event lead on rotating basis and be responsible for gathering all event details, preparing event notes, ensuring adequate staffing, execution of event and follow up with Guest issues as needed.
  • Exercise discretion and independent judgment to make immediate decisions and communicate with Guest Services team and other departments to resolve issues.
  • Resolve major guest issues including full investigations, team member and guest follow up.
  • Review, recommend, and create day-to-day operational policies, procedures and equipment.
  • Review and update guest facing logistics which include website updates, arena signage/wayfinding, ingress/egress patterns, ADA compliance and other updates as needed.
  • Collaborate with Event Managers and clients to assist with planning events at Prudential Center.
  • Build and maintain an effective working relationship with various service providers and vendors for Prudential Center to ensure quality customer service and presentation quality.
  • Lead Guest Services team in managing large crowds safely under constantly changing event environments.
  • Evaluate service metrics for Guest Services and implement best practices to increase or maintain high scores.
  • Evaluate service metrics for Guest Experience arena wide and work with VP, Event Operations & Guest Experience for improvement.
  • Oversee and plan the department budget while forecasting future department initiatives.

QUALIFICATIONS:

  • BA/BS or equivalent guest service experience.
  • Minimum of 5-7 years managing guest experiences;
  • Previous manager and customer service experience;
  • Previous experience in Sports/Entertainment or Hospitality is strongly preferred;
  • Comfortable with engaging in a variety of different communicative modes (verbal, non-verbal, and written) and being attuned to others through strong active listening skills;
  • Strong sense of self-awareness and emotional intelligence;
  • Possess a strong ability to manage one’s own time and prioritize tasks.

Specific Job Knowledge, Skills and Experience

  • Must have experience working with large groups of guests
  • Highly organized, resourceful, quick learner and able to handle multiple projects simultaneously
  • Able to operate within designated budget
  • Have exceptional guest and client service capabilities
  • Able to work well with different personalities in a fast-paced environment and meet constant deadlines
  • Able to handle highly sensitive and confidential information
  • Have exceptional interpersonal and telephone skills
  • Must be proficient with Microsoft Word, Excel, PowerPoint and Outlook
  • Able to read, listen and communicate effectively, both verbally and in writing
  • Experience with a time management system, ABIMM is preferred
  • Must demonstrate dependability and reliability by being punctual, working assigned and varying shifts and completing responsibilities in a timely manner is required

WORKING CONDITIONS:

  • Travel Requirements: May be required to travel on rare occasions (<5%)
  • Physical Demands: This position requires the ability to lift up to 10 pounds. Must have the ability to stand, sit, crouch, and bend throughout the course of daily activities, and the ability to work in various climates based on the environment.
  • Work Environment: This position generally requires that work be performed from the Prudential Center/New Jersey Devils offices, but attendance at events taking place in the arena or offsite, including on weekends and/or holidays, will be required.
  • COVID-19 Vaccine Required: As of the first day of employment, you must be able to demonstrate proof that you are fully vaccinated (as defined by the CDC) against COVID-19, unless you are granted a medical or religious exemption in accordance with Company policy.

OUR BENEFITS:

  • Medical/Dental/Vision/Flexible Spending Accounts (all LGBT friendly)
  • Pretax Transportation Benefit
  • Generous parental leave policies
  • 401K (100% up to 5% is matched, after 1 year of service)
  • Unlimited Paid Time Off
  • 13+ Paid Holidays
  • ½ Day Summer Fridays
  • Complimentary or Discounted Sports & Concert Tickets
  • On Site Fitness Rooms
  • Other League & Partner Discounts

New Jersey Devils

JOB SUMMARY: Responsible for the development of preparation, ongoing monitoring and controlling all aspects of a project control platform in order to enable project teams to deliver overall projects within the required cost, quality and schedule parameters.

MAJOR RESPONSIBILITIES:

  • Manage the development and on-going improvement process associated with the overall Universal Creative project management system. Includes but not limited to chairing of meetings; review of potential systems; development of project procedures, flowcharts, and other information required to communicate the project procedural requirements to the potential system vendors.
  • Develop and provide the ongoing improvement and maintenance of the overall Universal Creative project management “Project Process and Procedures” manual. Including but not limited to the development of clear, concise and very direct explanation of all the various aspects of project and construction management procedures; development of the charts, graphs and other supporting materials necessary to clearly convey the required processes and procedures; development of sample forms, letters and other tools needed to properly manage the execution of projects.
  • Provide ongoing training, consultation and guidance to all of the vendors and project teams on all matters related to the ongoing project and construction management systems, processes, procedures and tasks.
  • Provide the service of reviewing and approving all potential contractors’ and vendors’ pre-qualification forms (Vendor Qualification Process- “VQP”) for all non-Ride/Show contractors and vendors.
  • Provide and manage the meetings, summaries and relationships with all of the vendors and contractors who we have entered into the preferred vendor status, including but not limited to development and ongoing maintenance of vendor/project dashboards for each vendor, maintenance of ongoing correspondence with the vendors, notification of potential requests for proposals to all vendors on projects, and all other required vendor support.
  • Develop processes, procedures, format and other necessary elements needed to implement an efficient project post-mortem process, including but not limited to development of forms, dashboards, spreadsheets needed to clearly summarize the project, utilizing a variety of metrics; conducting interim reviews with the project team (minimum quarterly) to ensure successful and unsuccessful project elements are clearly identified in a timely manner; conducting overall project post-mortem on each individual project, utilizing a report template that will allow measurement of each project and more importantly, identify improvements; including the update the project policies and procedures manual, and other documentation to implement the improvements.
  • Understand and actively participate in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.
  • Performs other duties as assigned.

ADDITIONAL INFORMATION: Responsible for interactions and indirectly managing multiple project participants including but not limited to project directors, project managers, engineers, architects, accountants, schedulers, and field personnel on multiple projects at once. Professional Engineering, Architectural and Professional Project Management certification preferred.

SCOPE: In addition to perform this role successfully, this individual must be able to maintain solid, close professional working relationships with multiple outside contractors, architects, engineers and vendors that are involved in the development of our projects.

QUALIFICATIONS:

  • PLANNING HORIZON: Describe the typical time frame within which the job plans work. Longer Term (5-10 years).
  • PLANNING KNOWLEDGE: Describes the extent to which planning knowledge is required to perform the job. In-depth division operating plan; understanding overall Company goals.
  • RESPONSIBILITY: Management of standard policies and procedures and facilitates work through direct supervision or project management.
  • ACCOUNTABILITY: Divisional key performance indicators (Annual Operating Plan, GSAT, TSAT)
  • LANGUAGE SKILLS: Ability to read, analyze, and interpret construction drawings/specifications, technical drawings/specifications common scientific and technical journals, financial reports, schedules and legal documents. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information to top management, public groups, and/or boards of directors.
  • MATHEMATICAL SKILLS: Ability to apply concepts of basic algebra and geometry as well as basic accounting principles.
  • REASONING ABILITY: Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Ability to define problems, collect data, establish facts, and draw valid conclusions.

EDUCATION: Bachelor’s degree in Engineering, Construction Management or a related field is required.

EXPERIENCE: 10+ years of experience in the development and management of major projects with hospitality/entertainment/theme park experience; or equivalent combination of education and experience. The planning horizon is five to ten years. Planning requires knowledge of in-depth division operating plans and understanding of overall Company goals. Responsible for management of standard policies and procedures within a major function and may coordinate work processes across divisions. Accountable for divisional key performance indicators (Annual Operating Plan, GSAT, TSAT).

Your talent, skills and experience will be rewarded with a competitive compensation package.

Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.

Universal elements and all related indicia TM & © 2023 Universal Studios. © 2023 Universal Orlando. All rights reserved. EOE

Universal Orlando

Company Description:

FIFTH SEASON is a global leader in the creation, production, and distribution of feature films and premium television series. Known for producing and distributing award-winning content that engages audiences and moves culture, the studio’s film titles include the multi-Oscar-nominated THE LOST DAUGHTER from Maggie Gyllenhaal, Michael Bay’s AMBULANCE, Destin Daniel Cretton’s JUST MERCY, the BOOK CLUB franchise, and recent Sundance Film Festival Audience Award winner CHA CHA REAL SMOOTH. The studio produces premium TV series, including the 14 Emmy-nominated Severance, See, and Truth Be Told for Apple TV+, Wolf Like Me for Peacock, Life & Beth, Nine Perfect Strangers, and McCartney 3, 2, 1 for Hulu, Tokyo Vice for HBO Max, and Scenes From A Marriage for HBO. FIFTH SEASON also handles global distribution for dozens of hit series in addition to its own studio productions, including Killing Eve, The Morning Show, Normal People, and The Night Manager.

Responsibilities:

  • Partner with business leads and hiring managers to fill open full-time and internship positions
  • Network and recruit extensively to build diverse candidate pools across all levels
  • Establish position needs, business priorities, and manage candidate and hiring manager expectations
  • Exercise curiosity and conduct research into competitors and marketplace to target passive talent
  • Draft and edit job descriptions for existing and newly created positions
  • Generate and deliver weekly system generated and Excel based recruitment activity and status update reports
  • Establish partnerships with industry affiliates, colleges, universities, veterans, community, EDD, and professional organizations to develop diverse candidate pools
  • Track and identify prospective candidates using a variety of sourcing channels
  • Assess candidates to ensure qualification and profile match
  • Parter with external agencies and recruitment partners to generate candidate pipelines and coordinate candidate interviews
  • Conduct confidential phone screenings, interviews, and follow-up reference checks
  • Present shortlisted candidates and provide profile summaries to hiring managers
  • Work closely with HR team members and Finance to provide job offer guidance and to facilitate the negotiation and offer process to successful completion
  • Support the candidate’s transition and onboarding process

Requirements:

  • Bachelor’s degree in Business, Psychology, or related field
  • 2-3 years of recruitment experience in at a studio, production or entertainment company, with a comprehensive understanding of all recruitment processes and techniques
  • Proficiency in using an ATS and HRIS system
  • Proficiency in Microsoft Office Suite
  • Excellent knowledge of candidate selection methods and sourcing tools
  • Keen business acumen and market insight
  • Strong verbal and written communication skills
  • Strong negotiation and influencing skills
  • Strong interpersonal skills and the ability to work effectively with all levels of employees
  • Solid critical thinking skills and the ability to demonstrate sound judgment
  • Strong organizational skills
  • Ability to manage multiple large projects simultaneously while meeting tight deadlines

FIFTH SEASON is an equal opportunity employer committed to a diverse and inclusive work environment.

FIFTH SEASON

POSITION SUMMARY

The Commercial Booking Manager (Talent Buyer) works with the Senior Director, Commercial Booking in event and departmental administration, maintaining venue management calendar, budgeting, booking, and overseeing a dynamic variety of live events that include music, comedy, theater, family, dance, speakers, fine arts, and outside rentals in a multi-venue, not-for-profit environment. The Manager is responsible for achieving annual goals that provides relevant programs to a diverse community, creating an exceptional experience for guests, and maximizes attendance and revenue.

ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES

  • Ensures the efficient in-take process of productions including, but not limited to, maintaining and supervising venue and space management calendar and usage, fulfilling calendar availability requests and responding to rental inquiries promptly.
  • Researches and identifies opportunities for future presentations. Cultivates and fosters relationships with local, national and international promoters, artists and agents.
  • Create commercial budgets/offers/rental estimates for review by Senior Leadership team.
  • Administer commercial show rentals including inquiries; giving theater tours; preparing rental estimates; and liaising with rental clients.
  • Assists the Contract and Finance Manager with administering performance contracts for presented and rental shows.
  • Attends events and handles show duties, including settlements as required.
  • Collaborate with internal and external colleagues to ensure smooth and successful planning and execution of all shows. Ensure clear, collaborative and effective interface with Production team.
  • Function successfully in a very fast paced environment that requires tact, discipline, and a balanced perspective.
  • Ensure best practices for systems and work-flow process.
  • Follow and support all operational policies and procedures. Assimilate into the arts center culture through understanding, supporting and demonstrating the core values.
  • Maintain a professional and friendly relationship with other departments, colleagues, and partners.
  • Able to remain calm under pressure. Ability to work effectively with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy. Maintain Dr. Phillips Center standards of customer service at all times.
  • Able to effectively communicate in English in both written and oral forms.
  • Other duties as assigned.

KNOWLEDGE AND EXPERIENCE

  • Bachelor’s or higher degree preferred. Must have 5+ years of booking experience in a multi-use, multi-venue facility with a broad knowledge of performing arts/live entertainment disciplines and a genuine interest in expanding that knowledge.
  • Excellent verbal, written, and presentation communication skills, as well as analytical and interpersonal skills. Must have proven experience in negotiating artist contracts.
  • Strong fiscal management skills including budgeting and event settlements.
  • Experience with Microsoft Office Suite required (Outlook, Word, Excel, Powerpoint). Must be able to navigate a venue management system; ArtsVision is a plus.
  • Excellent leadership skills and ability to work both independently and in a team setting.
  • Excellent relationship, consensus, and team building skills. Ability to maintain a high level of poise and professionalism in all circumstances.
  • Experience working in a non-profit, mission-based arts environment is preferred. Understand, support and possess the ability to articulate the Center’s mission and vision to others.
  • Ability to plan, organize, and prioritize duties and schedules with high attention to detail.
  • Must exercise significant judgment and confidentiality.

SPECIAL CONDITIONS OF EMPLOYMENT

  • This position requires the ability to work a variable schedule including evenings, weekends, and holidays to meet operational needs

Dr. Phillips Center for the Performing Arts

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