Chicago Casting Calls & Acting Auditions

IDR is seeking an Network Communications Manager to join one of our top clients in the Downton, Nashville area for a 6 month contract to hire opportunity. This position will be mainly remote, but must be local to Nashville. If you are looking to join an stable company and work within the government industry, please apply today!

Position overview for the Network Communications Manager:

• Oversee operational aspects of the voice and network infrastructure to include break-fix, EOL projects, upgrades, and customer requests
• Develop and implement strategic plans for network communications division
• Provide leadership and direction to subordinate managers within the network communications department
• Lead the installation, and maintenance of network infrastructure, including LAN, WAN, voice, video, and other communication lines.
• Ensure the security and integrity of voice and data communication systems
• Maintains and updates all hardware, software, tools and peripherals associated with communications infrastructure
• Evaluate, recommend, and implement new communication technologies
• Manage budgeting and forecasting for the network communications division, ensuring optimal allocation of resources.

Qualifications for the Network Communications Manager:

• 7+ years of education and experience in Communications infrastructure support.
• 3+ years experience in a senior management position.
• Relevant certifications (e.g. CCNA, CCNP, CCIE) are highly desirable.
• Demonstrated expertise in managing budgets, overseeing equipment lifecycle processes, and maintaining inventory
• Excellent leadership and team management skills
• Solid understanding of network protocols (e.g. IP, OSPF, BGP), voice over IP (VoIP), and network security best practices.

What’s in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization
• Close-knit and team-oriented culture

Why IDR?

• 20+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated’s Best of Staffing® Client and Talent Award winner 10 years in a row

IDR, Inc.

Oversee the development and implementation of special projects, marketing campaigns, community events, health promotion and population health programs with providers, community organizations, vendors and strategic partners for the purposes of improving overall member outcomes and advancing the plan’s business goals in the areas of membership growth, membership retention, member health/wellness initiative discovery and participation, HEDIS results, EPSDT and Pay4Performance. 

Responsibilities

• Provide department oversight and ensure that the supervisors are regularly monitoring and tracking individual Community Educators/Community Health Worker activities to ensure the quality and accuracy of the information conveyed to members (enrollees) and the documentation of those activities in the company’s systems.
• Establish and implement appropriate policies, procedures and practices within the department to ensure that all telephonic and face-to-face outreach is conducted in a manner consistent and compliant with the DC Department of Health Care Finance contract’s rules and guidelines.
• Ensure the supervisors are consistently and effectively managing weekly schedules and monitoring daily and weekly productivity and performance dashboards.
• Complete monthly/ quarterly/annual reviews, staff development and counseling regarding job performance with department supervisors and ensure that the supervisors are doing the same with their staff.
• Collaborate and coordinate with the Manager of Marketing and Health Promotion Programs, Manager of Member Engagement and the Provider Network Management department to build and maintain good working relationships with community leaders, advocates, and providers.
• Establish relationships with network providers (hospitals, FQHCs, independent practices) to conduct wellness days, focused screening days, and block scheduling arrangements to help the plan meet its HEDIS, EPSDT and gap-in-care closure goals.
• Identify and implement arrangements with network providers where community outreach staff can be embedded part time or full-time in their facilities to increase AmeriHealth engagement with members (enrollees) in support of plan goals and priorities.

Qualifications

• 3-5 years of supervisory experience
• 3-5 years of healthcare experience
• Bachelor’s Degree

Skills

• Strong leadership skills and ability to navigate change.
• Ability to work cross-functionally, problem solve and navigate efficiently through bureaucracy. 
• Ability to lead and effectively manage a hybrid field and office-based call center staff.
• Excellent verbal and written communications capabilities
• Strong verbal and written communication skills.
• Working knowledge and proficiency with Microsoft Office products.
• Ability to manipulate spreadsheets and data in Microsoft Excel.
• Detailed oriented with strong organizational and time management skills.
• Broad knowledge about the community, specific health issues and health and social service systems.
• Self-motivated.
• Scheduling, planning and follow-up skills.
• Ability to interface effectively with a diverse population.
• Ability to work independently and with teams.

AmeriHealth Caritas District of Columbia

Trendy junior apparel company looking for an experienced and talented technical designer to join our expanding crew.

Job Description:

•Junior/Junior Plus/Missy/Missy Plus/Some Children’s

•Sweaters/Cut & Sew/Wovens/Some Denim but not limited to

•Preparing daily fit sessions

•Checking in samples

•Organizing fit list

•Measuring garments

•Collaborate with Production department for all submits/approvals

•Comment creation

•Working with various factories

Job Requirements:

•5 Years Experience:

•Knowledge of Specs/Grading

•Problem solver/organized

•Possess clear and efficient written and verbal skills

• Bachelors or Associates degree in Fashion design

•Microsoft Excel, Word

•Adobe Illustrator/Photoshop

37 Orchard

SENIOR PROJECT MANAGER/PRODUCER, HYBRID, MILWAUKEE WI

C2 client, a full service advertising/marketing agency, does business with a twist. They focus intently on bringing momentum to their clients to help move the clients’ top and bottom line. Their efforts are the result of immersing themselves in every facet of their clients’ products and model, serving as a business development partner – not just a typical marketing agency. They believe it is the combination of carefully crafted strategy and thoughtfully developed creative that leads to award-winning work with undeniable results.

Our client seeks a Senior Project Manager/Producer to cover a maternity leave. The right candidate has some agency experience and has a successful track record of leading creative across print, web, digital, social, event/experiential/trade show and video projects.

Start Date: potentially mid July

Duration: August to end of January with possible extension

Location: Three days per week on-site at Traction Factory’s fabulous Walker’s Point offices on Tuesdays, Wednesdays, and Thursdays.

Compensation: $30-$50 per hour commensurate with experience

Overview:

Our client seeks a dynamic individual with hybrid skills in an integrated project manager/producer role.

This individual will partner with the account team on the planning and development of all creative work products.

• As the executor extraordinaire, the Senior PM/Producer will manage the details of the project from input to completion, shepherding through multiple departments, coordinating internal agency and outside resources, and maintaining timelines and budgets throughout the process.
• A successful candidate will be comfortable under pressure and has mastered the art of negotiation and juggling projects to ensure that constantly shifting priorities are met on a daily basis. Detail obsession is a must.
• A successful candidate will be comfortable working on a wide variety of project work including print management, sales promotion development, video production, digital and social campaigns, trade show and mobile execution and other integrated marketing initiatives.
• Responsibilities will include the ability to bring proactive solutions that assist the agency in meeting client needs and balancing resources to ensure a steady workflow. An in-depth understanding of the agency environment is helpful to ensure the ability to pull the right triggers and engage the right skillsets throughout the development of each project. The Senior PM is responsible for writing internal project briefs, developing achievable timelines, issuing vendor POs, and structuring production estimates.

What You’ll Be Doing:

• Act as the primary internal contact for assigned day-to-day projects, partnering with the account team to understand client business and communication needs.
• Proactively gather the necessary information to plan and implement each client project with the ability to distill client/account team input into project briefs.
• Manage discussions with print vendors to plan projects, develop estimates, oversee proof reviews, and provide logistical details for delivery of projects to distribution centers.
• Provide timely issuance of all documentation: project and creative briefs, estimates, POs, timelines, status, and budget reports to necessary team members.
• Actively participate in the creative development process, reviewing all deliverables generated by the creative team to ensure project objectives are met. Work directly with a proofreader to ensure the accuracy of all client-facing materials.
• Apply advanced knowledge of digital workflows and project management software including Box Relay, Adobe Pro, Jira, and Smartsheets.
• Work with outside vendor partners to obtain estimates and manage timelines for photography, retouching, video animation and editing, digital and broadcast production.

What Our Client Is Looking For:

• 6+ years in a project manager or producer role servicing B2B and B2C clients. Agency experience preferred.
• Proven track record of managing complex projects and developing dynamic timelines with many moving parts. Ability to work with multiple teams on simultaneous projects under challenging timelines.
• In-depth knowledge of digital and offset printing processes and pre-press proofing with the ability to work efficiently with outside vendors on estimates and planning.
• Demonstrated success with comprehensive project management of complex print, experiential, and digital assignments.
• Fully understand the agency workflow from project inception to completion with ability to collaborate with creative director-level team members to manage the creative process.
• Experience with managing multi-faceted production resources including photographers, talent agencies, editing studios, retouchers, and more.
• Expert in Microsoft Word, Excel, PowerPoint, Box, Adobe Pro, Smartsheets, Jira

Nice to Haves:

• Experience managing multi-layered large-scale trade shows with multiple audiences and environmental/experiential needs.
• Experience managing complex data-driven sales promotions with multiple audiences and deliverables.
• Ability to interface with web designers and developers.
• Resource management experience with developed connections in the creative community.

All candidates must be located and authorized to work in the United States. C2 does not sponsor work visas. C2 is unable to hire contractors from these states: CA, CO, NY, DC

C2 Graphics Productivity Solutions

The Director of Marketing conceptualizes and oversees marketing strategies and communication. Their main duties include directing marketing campaigns with a heavy focus on social media and email communication. They must create or oversee the creation of promotional and informative materials the company will send to the public. They’ll work with all forms of media, including press releases and digital campaigns, print materials, social media, audio and video and more. Strong copywriting skills are a must. Design skills are a bonus but, not required.

Rescue Intl/Missions.Me is a religious based non-profit org. Experience in church or the non-profit sector is a must.

PRIMARY DUTIES

• Conceptualize and storyboard new campaigns that drive user engagement on digital platforms.

• Demonstrate professional ability to analyze and develop effective digital and integrated marketing strategies and campaigns.

• Write effective, engaging, action-inducing copy for print, video, social, email, digital ads, apps, and websites

• Write persuasive, succinct marketing copy for campaigns, events, etc.

• Partner with department directors and artists to develop strong concepts

• Work with Design & Media departments to steward/develop brands

• Collaborate with team to meet strategic goals and advocate for strong creative work

• Provide clear, thoughtful direction to photographers, designers, directors, editors, and freelancers

• Proofread copy to identify and correct errors in grammar, spelling, and punctuation

• Coordinate best practices for email marketing and cross-platform content strategy.

• Explore new writing styles like blog editorial, B2B marketing, etc.

• Other related duties, as needed

QUALIFICATIONS

• 3+ years marketing strategy experience, at a non-profit, marketing agency or similar creative environment.

• A portfolio that shows ability to write effective and persuasive headlines, support copy, and tag lines (candidates without a portfolio will not be considered)

• High-capacity writer able to produce quality copy under very tight deadlines.

• Proficient with Gmail, Google Docs and other Google programs

• Familiarity with Adobe CC

• Social media expertise a plus

• Experience designing graphics, editing video, etc. a plus

• Excellent organizational skills

• Able to handle multiple assignments and meet deadlines

• Resourceful in solving problems

• Familiar with data management applications and CRM tools.

• Bachelor’s or Associate’s Degree in Advertising, Liberal Arts, Communications or Marketing or equivalent years of related experience is required.

• Ability to work effectively as a collaborative member of a team and independently to carry out responsibilities.

• Ability to be a self-starter and innovator; to work independently with a minimum of supervision.

• Ability to work under pressure in a fast-paced environment while effectively managing multiple competing priorities.

• Ability to support the mission of Missions.Me through work responsibilities and always reflect positively on the brand values through all work and interactions.

• Ability to demonstrate dependability through attendance and punctuality.

• Ability to quickly communicate about, coordinate, develop, and deploy digital communications and tasks at any time as needed, sometimes during non-standard hours, in the context of urgent situations.

• Ability to use good judgment.

• Ability to be flexible and adaptable.

• Ability to demonstrate creativity.

• Ability to travel as needed.

Missions.Me

The Senior Production Designer will serve the design team within the KCD Creative Group, managing and actively assisting with the ideation, design, and implementation of multiple concurrent projects overseen by the Director of Design and the VP of the Creative Group.

• Uphold and promote Agency brand ideals with clients, vendors, and freelancers within the industry, cultivating strong external communications and relationships with those clients, vendors, and freelancers.

• Serve as an Agency ambassador to grow the client base and expand Agency reach.

• Demonstrate extensive and high-level strategic ability to work with clients, provide solutions, interpret/create vision for

projects, and implement flawless execution.

• Research and maintain expertise in environmental design, architecture, technology, technical design, experiential

industry standards, creative vendors, talent, music, pop culture, etc.

• Maintain a keen understanding of a wide range of brands across fashion and lifestyle.

• Support the Director of Design & design team, offering up creative, design and management expertise, mentoring and

overseeing junior members of the design team.

• Lead & support on the conceptualization, presentation, and creative realization of partner & client briefs

• Attend key design & creative reviews for both internal and client projects and serve as decision-maker in internal

reviews in cooperation with other department directors.

• Navigate design projects from ideation through construction with minimal support from design management

• Thoroughly understand the design, production and build processes, as well as fabrication methods that allows for

collaborative workshops/conversations/negotiations with our vendors

• Provide art direction to other designers or outside vendors

• Passionately and articulately present design to clients to reflect an understanding of client goals/desires

• Communicate designs creatively when traditional modes of representation aren’t appropriate for the situation at hand

(i.e. sketches, collages, requesting a client workshop etc.)

• Execute event venue research, establish set design (from concept to drafting, visualization, development, and

management) and manage technical production drawings (drafting, rendering, development, and management)

• Manage & oversee the install of creative & design infrastructures and elements onsite, working openly and comfortably

with technical, fabrication, and set design partners and vendors to properly execute the project.

• Lead the environmental design aspects on assigned projects of various scales including creative conception

(moodboards), floorplans, renderings, environmental graphics, and construction/technical documentation according to

the project needs

• Provide support to Partners, Vice President, Director of Design, and Creative/Fashion Services staff members

• Support the Director of Design in creating and maintaining all design-related templates and resources

• Regularly collaborate with Producers and Designers in other KCD Offices, promoting seamless communication

• Continually update & maintain the Design & Creative vendor list, project case studies and any materials needed to

inspire or showcase KCD’s teams & work.

QUALIFICATIONS: • Strong knowledge of the fashion industry is a MUST, with a keen understanding of luxury aesthetics

• Insightful, comprehensive, and exceptional verbal and written communication skills

• Proactive mindset and thrives in a fast-paced environment while maintaining a discerning eye for detail

• Team player who can collaborate with coworkers and clients at all levels

TECHNICAL SKILLS:

REQUIREMENTS:

• Thorough knowledge of Microsoft Office Suite, Google Workspace, and the Adobe Creative Suite

• Strong experience in 3D modeling and renders creation and editing

• Working knowledge and/or proficiency in CAD/Vectorworks and/or other technical design softwares

• 7+ years relevant experience in design and events

• 3+ years of international work experience and knowledge of key regional vendors in Europe and Asia

• Desire to push oneself to continually learn, expand skill base and industry knowledge

ABOUT KCD: KCD is a global leader in brand experience with offices in New York, Paris, Los Angeles and London. For more

than 40 years, the agency has developed and applied its unparalleled fashion expertise while also servicing culture driven industries across popular, luxury and community pillars. KCD’s teams work with brands that span emerging to

established, amplifying new buzz and maintaining legacy power alike. With customized creative strategies,

comprehensive public relations campaigns and world-class event solutions, KCD’s precision-focused execution

makes an impact across today’s most relevant channels. Always at the frontier of innovation, KCD is dedicated to a

continuum of experience: Catalyzing it, creating it, and ensuring that it lasts.

Salary $90-$110K

This position requires onsite presence and is based in NYC.

KCD

Why This Role is Important to Us

This role will report to the Director of Provider Relations and will support the ongoing implementation and evolution of CCA’s enterprise-wide Provider communications strategy.

The Provider Communications Manager is an essential contributor to CCA’s Provider Communications function responsible for planning, creating, implementing, tracking, and evaluating strategies and materials for the provider partner audiences.

The manager will oversee development of all communications to in-network providers. This individual will also be responsible for the development of provider orientation materials, documentation and tracking of provider relations policies and procedures and other supporting workflows and documents needed to support team operations.

What We’re Looking For

Required:

Bachelor’s Degree or equivalent experience.

Required:

3 years of program/ project management experience in provider communications or provider engagement within the healthcare sector.

Required:

Demonstrated track record in the following technical skills:

• Excellent communicator including writing, editing, and presentation skills with meticulous attention to detail, creativity, quality, and timeliness
• Strong project management capabilities and ability to manage multiple, simultaneous projects that vary in scope and complexity
• Ability to work independently and as a team member
• Ability to manage cross-functional teams through collaboration
• Strong process improvement skills; dedication to continuous learning and improvement
• Comfort with ambiguity and ability to adapt to change
• Experience working with Microsoft Office programs, with intermediate Excel skills

Preferred:

• Basic InDesign skills preferred

Required:

English

What You’ll be Doing

• Manage the development and implementation of Provider communications efforts related to CCA operational and strategic priorities:
• Manage development of new and updates to existing provider-facing communications, including web content, operational policies and processes, and other administrative updates.
• Serve as project manager for all provider communications efforts, including large-scale projects such as the SCO/ONC and MAPD Provider Manuals, Website updates, medium-scale projects such as the SCO/ONC and MAPD Provider Welcome Guides and the quarterly Provider E-Newsletter and smaller-scale projects such as letters, other communications and provider orientation materials.
• Convene and oversee project specific cross functional work teams
• Develop and manage project plans, timelines, approvals and deliverables
• Work closely with business leaders across the organization to develop messaging and core content
• Partner with marketing to ensure alignment on branding, strategy, design, and content
• Act as primary liaison with external vendors
• Provide guidance to Provider-facing teams (Provider Services, Claims Operations, Contracting etc.) on the development and implementation of specific communications.
• Provide guidance and oversight on transactional provider communications for business owners throughout the organization
• Stand-up standardized process for development and approval of all transactional communications throughout the organization
• Maintain inventory of all Provider communications
• Develop and manage system for tracking all communications being delivered to CCA providers from the organization.
• Store all provider communications on the shared drive and on CommonGround.
• Develop routine internal reporting mechanism of provider communications activities to keep both leadership and provider facing teams apprised of messaging and timelines.
• Manage vendor communication relationships and budgets.

Support Director of Provider Relations with any additional projects or tasks as needed

Commonwealth Care Alliance

Advertising Assistant (On-Site Branding)

Chicago, IL

*Immediate Start Dates Available Due to New Campaigns*

Are you up for a new challenge looking for any or all of the following…

• An entry-level marketing or sales position?
• Ongoing training, support, and career coaching?
• A welcoming environment with like-minded people?
• Flexible hours in a performance-driven environment?
• Structured progression based on results, not seniority?
• More control over your career stability, safety, and/or security?
• Travel opportunities and other bonuses, rewards, and incentives?

If so, we would love to speak with you about our entry-level advertising, marketing & PR positions, our company culture, our plans for the future, and where you could potentially fit in with us!

About The Role: Each morning you’ll be learning and practicing different sales and marketing techniques before heading to an event location to represent a specific brand or cause for the day. You will be working as part of a team engaging with local consumers, distributing marketing materials, and closing sales when the product and timing are right.

Some specific responsibilities will include:

• Setting up branded displays and distributing branded marketing materials
• Approaching customers to break the ice and engage in conversation
• Qualifying potential customers before presenting a product or service
• Listening to customers’ wants, needs, and concerns to determine a solution
• Conducting market research and collecting valuable feedback from consumers
• Closing a handful of sales and processing digital sales transactions
• Performing other general sales and marketing tasks as needed

Training & Support: We provide ongoing sales training plus on-site sales support and guidance because individual results lead to overall results and we want to see everyone achieving their desired outcomes!

Career Advancement: As we grow our team and host more events, we’ll be looking for people to build and develop sales teams and manage event locations, so there may be opportunities for you to progress into other areas within your first year.

Hours & Pay: We’re primarily interested in people with full-time availability, but will consider part-time hours as long as you can work 20+ hours per week over 3-4 days Monday-Saturday. Salary is paid on a weekly basis and includes base pay, commissions, and bonuses.

We also offer a range of additional benefits including:

• Cash Bonuses
• Travel Incentives
• Mentorship program
• Team sporting events
• Weekly team outings
• And more!

Requirements: No specific work experience nor degree is required, but you’ll need to be 18+ years of age and eligible to work in the USA to be considered. Sales, customer service, retail sales, hospitality, food service, or similar experience can be helpful since you’ll be working in a fast-paced environment and speaking directly with customers.

For Consideration: Please send your resume or candidate profile using the online application process. We’re actively reviewing applications as they come in, so please make sure your contact details are up-to-date and that you’re keeping an eye on your phone and email account in case we reach out to you. We look forward to speaking with you!

Stellar Chicago

Job Title: Studio Assistant

Reports to: Studio Manager

Job Location: Los Angeles, CA – OnSite

Job Class: Non-Exempt, Full-Time

About SHEIN

SHEIN Distribution Corporation distributes SHEIN’s products in the U.S. Founded in 2012, SHEIN is a leading global online retailer and marketplace with operations in Los Angeles, Singapore and Guangzhou, along with other key markets. SHEIN reaches consumers across more than 150 countries and regions around the world. We place a premium on choice, delivering more than 6,000 new fashion, beauty and lifestyle products daily with more than a million items available. Our mission is to help people express their individuality through the latest trends that are accessible and affordable. To learn more about SHEIN, follow us at shein.com, sheingroup.com, instagram.com/sheinofficial and youtube.com/shein.

Position Summary

SHEIN Distribution Corp is looking for a Studio Assistant to join our fast-growing Studio team. This individual will need to be extremely self-driven, detail oriented and organized.

Responsibilities:

• Check in boxes of shipment; must count the amount of items in the shipment box and make sure it is the same amount on the clothing list for each collection; write detailed notes letting the team know if there are sets or items sent strictly for styling that do not need to be shot by the photographer
• Sort the images that are shot on a set for the day: as the photographer is shooting a collection, studio assistants must receive the images and label them under the appropriate sku according to the clothing list for that specific collection
• Must be able to sort images and check in shipment simultaneously
• Keep our sample closet organized, making sure our closet list is up to date with the collections we kept that have already been shot
• Occasionally, help our steamer steam the clothing/fabrics before a shoot

Skills and Qualifications

• Must be computer savvy
• Must be comfortable in a fast-paced environment
• Experience working in an e-commerce/photo studio a plus
• Able to effectively communicate with team members and cross-functional partners
• Must be very organized and have attention to detail; must be able to multitask
• This position involves heavy lifting almost daily (bringing in shipment up and down the stairs)

Pay: $17.25 – $21.92hourly

SHEIN Benefits and Culture:

• Healthcare (medical, dental, vision, prescription drugs)
• Health Savings Account with Employer Funding
• Flexible Spending Accounts (Healthcare and Dependent care)
• Company-Paid Basic Life/AD&D insurance
• Company-Paid Short-Term and Long-Term Disability
• Voluntary Benefit Offerings (Voluntary Life/AD&D, Hospital Indemnity, Critical Illness, and Accident)
• Employee Assistance Program
• Business Travel Accident Insurance
• 401(k) savings plan with discretionary company match and access to a financial advisor
• Vacation, Paid holidays and sick days
• Employee Discounts
• Perks (HQ Location):
• Free weekly catered lunch at HQ
• Dog-Friendly office
• Free Gym Access at HQ
• Free Swag Giveaways
• Annual Holiday Party
• Invitations to pop-ups and other company events
• Complimentary daily office snacks and beverages
• Free Shuttle Service from HQ to LA Union Station

SHEIN is an equal opportunity employer committed to a diverse workplace environment.

SHEIN Distribution Corporation

Union Settlement is an East Harlem anchor institution, serving families, children, youth, older adults, and businesses for more than 127 years. As a proud member of the settlement house movement, our nonprofit organization is always innovating to meet our evolving community. Since opening our doors in 1895, we have brought education, wellness, business support, and community-building programs to our neighborhood, empowering New Yorkers with opportunities to realize their dreams.

Today, Union Settlement offers more than thirty programs and services across nearly twenty East Harlem locations and serves more than 10,000 people and nearly 1,000 businesses every year. As a pillar of East Harlem, Union Settlement is a connector, convenor, and advocate for the neighborhood and our network of partnerships. We have a dynamic, diverse, and collaborative team of more than 350 who are committed to supporting our neighbors and growing the vitality and success of East Harlem. With new leadership, Union Settlement is growing! For more information about Union Settlement’s history, programs and mission, please visit our website at www.unionsettlement.org.

Position: Director, Communications and Outreach

Department: Development

Reports to: Chief Development Officer

Hours: Full-time

Salary: $82,000 – $92,000

FLSA: Exempt

Location: On-site, with the potential for a hybrid schedule

The Director, Communications and Outreach leads and, in conjunction with the Chief Development Officer, is responsible for Union Settlement’s overall communications strategy and implementation. The Director is responsible for management of the Communications team, which includes a Manger of Special Events and Communication and a Manager of Volunteerism and Outreach. The Director collaborates to shape organizational decision-making and lead progress toward Union Settlement’s mission and goals. This is a unique opportunity for a kind, inclusive, and empathetic communications leader to build upon a foundation of strength and help lead Union Settlement to continue to share important stories, reach loyal and new audiences, and raise awareness in traditional ways and in social media.

The ideal candidate is an enthusiastic leader committed to empowering and equipping the Communications team to take a proactive role in shifting narratives of the East Harlem community and supporting the thought leadership of Union Settlement. They are collaborative, collegial, humble, and lead with a deep sense of humanity. They are creative and open to a variety of ideas, no matter how big or how small, and they inspire creative thinking among the team. The ideal candidate is also a strong manager who enjoys inspiring and empowering the team, staff, and colleagues. They bring lived and/or professional experience working with marginalized communities, deep and authentic alignment with the values of Union Settlement.

Roles and Responsibilities

Lead the development and implementation of Union Settlement’s external and internal communications work
Oversee the formulation and implementation of a communications/marketing plan for the agency – including press releases, brochures, website, branding, annual reports, and the generation of news articles – all designed to raise the profile of Union Settlement and help attract both donors and individuals in need of our services
Advise on strategic communications and media training for staff and departments with their own social media and email marketing
Set strategic communications goals, assessing team progress and performance, building productive inter-departmental relationships and assessing inter-departmental workflow
Measure and evaluate impact of media strategies
Along with the Chief Development Officer, determine organizational plans and priorities, make decisions, resolve problems, develop and/or approve policies, and help steward organizational change
Ensure communication of relevant activities, developments, changes, etc., to all staff via Union Settlement’s communications channels (biweekly reports, email, staff meetings)
Provide strong leadership and management to the communications team, and support the development team through volunteer engagement and outreach initiatives
Along with the development team, plan and support the Thanksgiving Turkey Drive and the Holiday Gift drive as well as other special events as needed
Foster and sustain collaboration, communication, and knowledge sharing within and across departmental and functional lines
Work in collaboration with departments to solve problems, resolve conflicts, and develop more effective ways of working together
Prepare reports on status of Union Settlement’s communications work for Board and leadership as requested
Perform or other responsibilities or lead projects as assigned by the Chief Development Officer

Qualifications

Strong interest in and commitment, as well as actively model positive organizational culture, adherence to policies and protocols, respect for process, and Union Settlement’s mission, vision, and values
Demonstrated 6+ years of communications experience, including experience in a leadership role, and a demonstrated track record of results in media relations and social media
Experience working collaboratively with senior leadership
Experience working with social justice movements preferred
Record of success designing, implementing, and measuring narrative shift strategy
High level of competence in managing staff and teams
Commitment to open communication, teamwork and collaboration, accountability, and professionalism
Comfort working with a diverse population with myriad backgrounds and lived experiences
Experience with video recording and production preferred
Excellent leadership, planning and prioritization, communication, interpersonal, time management, and organizational skills
Ability to be productive in a fast-paced environment, effectively juggle multiple projects and meet deadlines while maintaining a positive and professional attitude
Ability to anticipate problems and use judgment appropriately to plan solutions and manage obstacles as they arise
Proficiency in MS Office, Canva, and Teams and other software’s as needed

UNION SETTLEMENT IS AN EQUAL-OPPORTUNITY EMPLOYER
Union Settlement