Chicago Casting Calls & Acting Auditions

The Client Success Coordinator (CSC) will work directly with assigned Customer Success Managers to provide them with relevant and actionable reporting, analytics, and consultation, so they are able to best inform and support our customers. The CSC will take ownership of client status tracking, data analysis, and monthly reporting. They will also work closely with the sales team to ensure that we are providing a favorable customer journey to increase repeat business and customer retention.

What You’ll Do:

· Partner with assigned pod to deliver best-in-class service to dedicated book of business.

· Proactively and regularly communicate with clients for creative approvals, revisions, and status checks.

· Report to clients on active campaigns with extensive knowledge of digital marketing channels, client goals, benchmark metrics, audiences and messaging.

· Manage progress, performance, and reporting of recently added campaigns or budget increases for assigned book of business.

· Provide first line of support and troubleshooting with the client – work closely with technical support team to escalate and follow through on Customer Support cases.

· Conduct data analysis projects to utilize data for client consultations.

· Manage customer data and reports requests, and assist in making adjustments/changes to client info in Salesforce.

· Perform account management activities to attain higher product adoption, customer satisfaction and client engagement.

· Assisting in the preparation of Business Reviews with client stakeholders and identify ROI and opportunities

· Assist in communicating with clients regarding product releases, marketing event attendance, webinar schedules, for example.

· Be a part of creating a Client Success culture by advocating for the client cross-functionally and translating business/product needs to internal teams.

· Responsibly received, transmit and handle consumer and customer data per company data handling agreements, work procedures and policies.

· Review and follow data privacy practices, and company policies and guidelines.

· Additional duties as assigned

What You Bring:

• Bachelor’s degree with 1-3 years of experience, or equivalent combination of education and/or experience.
• 2+ years in customer-service oriented role, at least 1 year in marketing or account management based role preferred
• Salesforce experience is a plus
• Strong empathy for customers and passion for revenue and growth
• Understands and sees value in client success activities: onboarding, training, engagement, revenue expansion, and support
• Innovative in process and technology
• Excellent organization, project management, and time management skills
• Superior communication and presentation skills – orally and in writing
• Must be eligible to legally work in the United States.

Force Marketing and its family of brands is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Force Marketing

Description

A Victoria’s Secret & Co Customer Experience Manager is a values-based leader who delivers exceptional customer and associate experiences to grow top line sales. This role reports to the Store Manager.

Primary Responsibility:

The Customer Experience Manager is responsible for driving and growing top-line sales by leading the sales floor, coaching and development of the team, performance management, and selling. In addition, the Customer Experience Manager supports operational excellence through maintaining visual standards, payroll management, and merchandise availability.

Direct Reports as assigned:

Customer Experience Lead(s) and / or Associates

All Store Leadership Team responsibilities include:

• Leading and demonstrating company values within the store.
• Delivering exceptional customer experiences in the role of the Customer Sales lead through coaching, zoning, team selling and personally selling.
• Conducting associate observations
• Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer.
• Linking results to behaviors and actions to drive top-line sales.
• Managing labor hours within the store to drive top line sales and profit.
• Owning the overall appearance and presentation of brand by maintaining visual merchandising standards.
• Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand.
• Demonstrating and leading company policy and procedures.
• Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, staffing & onboarding, and shipment processing.

Qualifications

• Passion for Victoria’s Secret Brand.
• Ability to improve customer satisfaction and drive customer loyalty.
• Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results.
• A sense of self-awareness with an interest in seeking feedback to improve and develop.
• Experience selecting and developing direct reports to the next level and creating an environment where people do their best work.
• Ability to monitor/track progress and incorporate feedback into decision-making.
• Proven ability to link company strategies to day-to-day activities and inspire a team to deliver total company contribution.
• Experience with influencing cross-functional partners in informal and formal settings to get things done.
• Ability to work nights, weekends, and a flexible schedule.
• Ability to stand for long periods and frequently bend, kneel, and lift.
• Ability to use technology (headsets, mobile devices, computers).
• 3+ years of retail leadership experience preferred

We will accommodate applicants and associates with disabilities in the recruitment, selection and assessment process as appropriate and as required by applicable law. Please call 855-556-2675 or email [email protected] if you require an accommodation.

An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual’s race, ancestry, colour, place of origin, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, pregnancy, genetic information, family status or marital status, or any other protected category recognized by provincial or federal laws. We only hires individuals authorized for employment in Canada.

Victoria’s Secret & Co.

DIRECTOR OF MARKETING & CLIENT SERVICES

The Director of Marketing & Client Services (DMCS) oversees all the agency’s accounts and the client-facing team members. This is a key role at Brandner Communications (BC). We are looking for a leader who knows how to instill positivity and motivation, build client and team relationships, promote accountability and agency growth.

This individual needs a solid background in senior-level marketing positions. Advanced verbal and written communications skills, analytical thinking, strategy development, personal organization, and strong relationship building skills are a must. A clear understanding of current marketing and advertising trends and application to client strategy is essential.

The DMCS will support the team in the following ways:

Client Management

· Serve as the primary internal stakeholder for assigned clients through driving agency accountability by providing a lens of the clients’ best interest across strategy, data analysis, optimizations, channel expansion, and overall partnership growth.

· Responsible for the overall account health and profitability of clients, providing the executive team with client health updates, when clients are at risk and where there are potential opportunities to grow existing client relationships.

· Serve as the client advocate to ensure that the agency meets client deadlines and/or requests.

· Maintain knowledge of project timelines, scope, and billing requirements for each client.

· Implementing new and innovative strategies while measuring and communicating the business impact of the results to internal and external (client) stakeholders.

· Work with account leads and finance to ensure accurate billing, budgeting, & forecasting.

Leadership & Development

· Provide leadership for the client-facing team and serve on the agency leadership team.

· Establish a clear strategic vision to manage the operational success of accounts and lead strategic plan development.

· Maintain strong and effective teams and mentor individual team members.

Responsibilities

· Ensure that the agency delivers superior work that is strategic and creative.

· Ensures client relations are positive and stable; and that the partners are immediately informed of any potential problems with client/agency relations, budget overruns, etc.

· Reviews campaign conceptual directions to ensure strategic marketing objectives remain in focus.

· Reviews strategies and recommends improvements.

· Reviews major media and public relations plans, and creative strategies before submission to clients.

· Ensures that client performance requirements are met and agency profitability maintained.

· Ensures client needs are properly and efficiently staffed.

· Contacts and forms relationships with senior client personnel.

· Evaluates account supervisors’ performance on at least an annual basis.

· Ensures that all intellectual property requirements are adhered to.

Ideal Candidate

· 10+ years of experience at an agency or for a building industry focused company both in residential and commercial construction. While building industry experience isn’t mandatory it is a bonus.

· Experience and expertise in scoping, pitching, executing, and leading initiatives related to all areas of marketing.

· Proven track record of client growth, strategic planning, and profitability

· Is an out-of-the-box thinker.

· Keeps up with current trends, technology & advancements.

· Ability to manage multiple people, work streams, and projects simultaneously.

· Highly motivated, incredibly resourceful, credible and has built strong relationships with clients and teams.

· A positive and proactive team player who takes the initiative to identify & complete action items and seeks out new opportunities to get tasks done efficiently and effectively.

· A leader with high integrity.

ABOUT US

We say that Brandner Communications is like no other. We do incredible work with incredible people for incredible clients. We are kind of incredible.

THE WORK: “Brand Building For Building Brands” is more than our tagline. It is our purpose. We are one of the leading agencies in the building industry which has intentionally been our ONLY focus for over three decades. Turning What-Ifs into What-Matters is the agency’s rally cry, focusing on results rather than fluff. Trailblazing not following. We are always pushing boundaries and thinking outside of the box… I mean who likes a box?

THE TEAM: The same goes for our employees. We have a team of extremely talented people that have made BC their work home for a long time. It’s much more than a workplace, it’s a family. You will never be pigeon-holed at BC. We want people to grow. We want people to be passionate about the work they do. We want people to be inspired and inspire others.

THE CLIENTS: We are extremely fortunate to have many long-term clients that have made BC their partner for the long haul. You see, we believe it’s about results but also about relationships. Our clients know that we are all-in. After all, when our clients succeed so does BC.

Brandner Communications

Job Responsibilities

• Accept watches and jewelry for repair and services
• Evaluate items’ condition and clearly identify necessary repairs
• Communicate instructions for servicing and enter information clearly into the POS system
• Responsible for merchandise transfers
• Assist sales team with customer orders
• Assist customers with concerns
• Facilitate delivery of merchandise to customers

Requirements

• Previous customer service experience
• Experience in a luxury retail environment strongly preferred
• Ability to maintain composure in high pressure, fast-paced environment
• Good listener and communicator
• Organized and good at multi-tasking
• Comfortable at handling phone calls and in person correspondence
• Professional and welcoming presentation
• Demonstrates attention to detail and has a sense of urgency
• A passion for the jewelry industry

Razny Jewelers

Summary:

Assist the Vice President of Membership and Certification with their mission for the department and oversee all associated activities, resources, benefits, strategic planning, and additional special projects as assigned.

Manage the department and its activities:

●      Supervise and develop staff to deliver projects and initiatives that meet expectations.

●      Responsible for all membership growth and retention aspects, including developing an annual comprehensive membership strategy.

●      Partner with staff and external consultants to ensure data integrity

○      Associated processes and procedures are in place and effective

○      Identify areas where system improvements are required and manage the implementation

●      Gather, analyze, and apply information about members to leverage future opportunities.

●      Forecast membership growth and create strategies to target specific segments, especially full members and associates.

Coordinate member resources and benefits:

●      Establish interdepartmental relationships with education, marketing, finance, workforce development, etc.,to facilitate projects and initiatives that build member value. Adhere to project timelines from inception through launch.

●      Oversee the annual membership letter, member packets, etc.

●      Work with staff and external consultants to develop membership reports as requested (board book, new members, annual dues/tonnage delinquencies, etc.).

●      Manage annual membership events, such as:

●      Future Leaders Lab

●      SteelDay-IMPACT Events

●      NASCC Fabricator Roundtable

●      Quarterly virtual membership roundtables

●      Additional events as required

●      Expand membership’s digital presence by assisting the communications department in maintaining andupgrading the membership area of the website as well as social media related to membership activities.

General:

●      Develop relationships with members, volunteers, and industry experts, which will require member and recruitment visits along with attending fabricator association meetings.

●      Maintain professional and industry knowledge in the structural steel and membership associationindustries by attending educational conferences, internal lunch and learns, NASCC, etc.

●      Participate in the budgeting process and review monthly departmental financial statements to ensure department activities meet budget expectations.

Qualifications requirements:

●      Must have a friendly and professional demeanor, with excellent verbal, written, and presentation skills.

●      Able to interface with various members and potential members with different needs and demands to achieve strategic goals.

●      Ability to travel twice a month

●      Must be team and goal-oriented, plus be able to work independently and collaboratively.

●      Detail-oriented with strong analytical and organizational skills.

●      Working knowledge of MS Office and Google Workspace.

Education and experience:

●      Bachelor’s degree in a related field.

●      Minimum of five years of experience in membership-related activities in a professional association or similar environment.

●      Previous supervisory experience is required.

●      Demonstrated experience working with learning management systems, association management systems, and customer relations management systems.

TO APPLY, PLEASE SEND YOUR RESUME AND COVER LETTER TO [email protected].

*AISC reserves the right to change the job description (with or without notice) to accommodate business necessity.

American Institute of Steel Construction

JOB DESCRIPTION

Schechter is seeking a Director of Investment Services (“DIS”) who has a deep understanding of and experience within the RIA space. The DIS will propose and oversee the implementation of strategic initiatives within the Investment Services function and will monitor day-to-day operations. The DIS will work to establish philosophies and strategies that align with Schechter’s Core Values.

ESSENTIAL JOB FUNCTIONS

•  Ensure Schechter provides extraordinary client service

•  Propose and implement strategic initiatives to improve client service and efficiencies

•  Manage Client Service Professional (CSP) and Investment Technology team and act as a liaison between CSP teams

o Monitor Schechter’s investment services day-to-day operations  

•  Responsible for the accuracy and efficiency of Schechter’s billing process

•  Provide the resources necessary to create and achieve meaningful quarterly team goals (Rocks) and track ongoing progress

•  Attract, retain, develop, and hold accountable a high-performing investment services team

•  Support mergers and acquisitions / advisor onboarding processes through participation in due diligence, and develop in conjunction with the technology team, a data acquisition and conversion strategy

•  Partner with Technology function to implement solutions within the function

•  Partner with the Compliance function to execute relevant aspects of SIA’s compliance program

•  Supervise external providers including investment platforms, custodians, and other as necessary

•  Other duties as required

SKILLS/EXPERIENCE

•  Flexibility to be part of an entrepreneurial environment. Commitment to reporting; work collaboratively; do not apply if your preferred working system does not include constant communication/reporting

•  10+ years of operations experience within an RIA serving high net worth individuals/families

•  Proven results as a team leader, with excellent people skills, business acumen, and an exemplary work ethic

•  Analytical, thorough and have the ability to challenge the status quo, while simultaneously providing creative solutions

•  Knowledge of key operational processes and experience in design, improvement, and implementation

•  Proficiency with technology strategy; experience with portfolio reporting and CRM applications

•  Ability to recognize and cultivate rising talent

•  BA/BS Degree; advanced degree preferred

Schechter

The Florida Dental Association (FDA) is seeking a motivated, detail-oriented, and friendly Membership Coordinator with exceptional customer service skills to help us strengthen our relationship with members. The ideal candidate will understand the importance of actively seeking to engage members primarily through daily outbound calls and other outreach efforts. This position will assist with processing member applications and dues payments, dues billing and member inquiries.

Responsibilities

• Strengthen relationships with existing members
• Outbound calling to non-members and members
• Process member applications and dues payments
• Dues billing
• Answering member inquiries

Qualifications

• Excellent interpersonal and communication skills (both written and verbal)
• Excellent organizational and project management skills
• Ability to handle multiple projects simultaneously
• Proficiency in Microsoft Office Suite
• Experience with Salesforce is a plus
• Ability to work independently and as part of a team
• Ability to identify and complete critical tasks with a sense of urgency
• Experience in a membership organization is a plus
• Associate’s degree or higher preferred

Florida Dental Association (FDA)

Working with a Building Products Manufacturer who is looking to hire an Sales Coordinator / Account CSR. This person would work out of the facility in the Louisville, KY area. This position will be responsible for sales support and providing excellent account customer service by efficiently performing the account setup, generating quotes and proposals, order processing, order management, and follow-up functions as necessary for all of their products. They will sometimes handle technical questions about their product lines. This position is on the front lines with our sales teams and customers in delivering our promise of “Unmatched Customer Service.” They will also handle customer follow-up and support, coordinating new requests and projects, respond to customer inquiries, communicating changes to orders to customers and sales teams, monitor daily open orders, etc… This position will work cross-functionally with other departments to ensure accurate and efficient delivery of orders. Must be able to multi-task with high attention to details.

We are looking for someone with strong verbal and written communication skills, excellent computer skills and great organizational skills.

Excellent pay with great benefits.

Benchmark Recruiting

TENANT SERVICES COORDINATOR

JOB DESCRIPTION

Company Background

Founded in 1993, DivcoWest is a multi-disciplinary real estate investment firm headquartered in San Francisco, with offices in Los Angeles, Menlo Park, Boston, Washington DC, Austin, and New York City. Known for our long-standing relationships and track record of success in innovation markets, DivcoWest combines entrepreneurial spirit with an institutional approach. As of Q1 2023, DivcoWest has over $18 billion in assets under management and has acquired or developed nearly 60 million square feet of commercial real estate primarily across the United States.

DivcoWest aims to create environments that inspire ingenuity, promote growth, and enhance the health, happiness, and well-being of all people. A disciplined code of ethics is at the core of all that we do. We believe that the collective energy of a diverse team is what drives our creative ideas and solutions.

Summary

DivcoWest is seeking a strategic and collaborative professional to join our commercial property management team working at The Ranch—one of three campuses in The Sand Hill Collection (SHC) in Menlo Park (https://sandhillcollection.com/). As the Tenant Services Coordinator, you will be engaged in a wide range of responsibilities and experiences, including supporting implementation of the Master Plan involving major site renovations and existing building operations. This individual will report to and collaborate with the Senior Property Manager.

This role requires 5 days in office at our Menlo Park, CA location.

The ideal candidate for this role should be comfortable working and contributing to a team, enjoy being in a busy environment where new and complex transactions occur, and interact with people at various levels within and outside the organization. The property type is Class A Office.

SHC represents roughly 44% of office inventory along Sand Hill Road and is an exceptional cluster of world-class office space, activated open spaces, and on-site amenities in one vibrant community. As an integrated collective, SHC delivers approximately 552,000 square feet across nearly 50 total acres, three campuses, and 21 office buildings along the most coveted stretch of Sand Hill Road.

Interested candidates should send their resumes to Aida Moradi: [email protected].

Responsibilities:

· Welcome visitors and clients in a professional, courteous, and helpful manner.

· Screen and/or forward calls to appropriate staff.

· Function as liaison between tenants and property manager/senior property manager for property related issues.

· Dispatch service calls, enter into the order software, Building Engines, and follow-up to ensure satisfactory completion.

· Draft tenant memos and letters.

· Schedule any maintenance required for office machines and computers.

· Order office supplies and building supplies, business cards and stationery.

· Order hospitality supplies and keep a well-stocked kitchen/refrigerator.

· Produce vendor repair agreements, maintain vendor files, supervise vendors as requested and monitor vendor insurance.

· Maintain contacts lists and emergency information, hard and soft copy tenant, and other property files.

· Review and manage certificates for vendors and tenants via Building Engines.

· At the direction of the property manager, visit tenants for any tenant related issues i.e., janitorial, pest control, etc.

· Assist property manager with plans and coordination of tenant events or other special projects.

· Assist with updating and maintaining tenant handbook, order tenant move-in gifts, order holiday gifts and assist with planning of annual tenant events.

· Input access card data as directed.

· Distribute keys to vendors and maintain key long.

· Supports annual expense budget preparation to include but not limited to gathering vendor quotes for contracted services.

· Assist property manager with monthly accounting re-classes and accruals.

· Scan, enter and code invoices in Nexus Payable invoice processing system. Prepare necessary check requests; input related data and processing within established guidelines. Research and respond to internal and external inquiries. Research invoices and payments to insure timely and accurate payment.

· Responsible for tenant billbacks and generate invoice via Building Engines.

· Follow up on all delinquencies via Management Reports Inc. (MRI). Obtain aging report for property manager and deliver standard tenant correspondence to address delinquencies.

· Assist in tenant ledger adjustments.

· Assist in review of monthly rent edits.

Qualifications:

· 4-year college degree preferred.

· 2 years administrative, clerical, accounting, or tenant services/customer relations experience.

• Prior experience working in property management, commercial real estate, or financial services industries preferred.
• Management Reports Inc. (MRI), Building Engines and Nexus or similar systems experience preferred.
• Understanding of general accounting and financing a plus.
• Working knowledge of accounts payable, receivables, and expenditures is desired.
• Experience with data entry, basic reporting, filing, answering phones, scheduling, excellent verbal, and written communications skills are necessary.
• Great telephone skills; pleasant and courteous; excellent customer service.
• Present a professional, positive image that reflects well with the organization.
• Reliable and punctual.
• Excellent computer skills, including proficiency in in Microsoft Office Products (Excel, Work, Outlook, and PowerPoint).
• Ability to work independently and within a team to build relationships and interact effectively with all members of the company.
• Ability to multi-task, work successfully under pressure, and effectively prioritize and manage time and workload to meet property and client needs.
• A desire to work within a diverse, collaborative, and professional environment.

The person in this position must be able to:

· Remain in a stationary position for 75% of the time working on a computer and attending virtual meetings.

· Occasionally move about the office to access file cabinets, office technology, and attend meetings etc.

Compensation:

· $60,000-$70,000

· Annual bonus opportunity

· Full benefits

Divco West Services, LLC (“Company”), an equal opportunity employer, is committed to equal opportunity for all employees and applicants. The Company recruits, hires, trains, promotes, pays, and administers all personnel actions without regard to race, color, religion, sex (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), sex stereotyping (including assumptions about a person’s appearance or behavior, gender roles, gender expression, or gender identity), gender, gender identity, gender expression, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status, citizenship status, sexual orientation, genetic information, or any other status protected by applicable law. We interpret these protected statuses broadly to include both the actual status and also any perceptions and assumptions made regarding these statuses. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Please review our company Privacy Policy regarding the use of any personal information you provide us at: https://www.divcowest.com/privacy-policy/

This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits, and all other privileges, terms, and conditions of employment. This policy and the law prohibit employment discrimination against any employee or applicant on the basis of any legally protected status outlined above.

DivcoWest

The Ed Napleton Automotive Group is looking for our next Automotive Service Director. This is an exciting opportunity in a growing, fast-paced industry. Located at Napleton Mid Rivers Chrysler Dodge Jeep Ram Fiat, in St. Peters, Missouri,the Automotive Service Director is the leader of the Service Department within Napleton’s dealerships. This role drives the performance of the Service Area by attracting, developing, and retaining great talent and creating an exceptional service experience for our customers.

Take advantage of this rare opportunity to join one of the country’s largest and most successful automotive dealership groups and Apply Today!

The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states. Our strength comes from the more than 3,500 employees nationwide. We are currently the tenth largest automotive group in the country, providing incredible growth opportunity.

What We Offer:

• Competitive compensation plans
• Family Owned and Operated – 90+ years in business!
• Medical, Dental, and Vision Insurance
• 401K and additional benefits
• Accrued Vacation Time
• Paid Training
• Discounts on products, services, and vehicles
• Growth Opportunities

Job Responsibilities:

• Setting a clear vision and goals for the Service Department to achieve targeted performance goals.
• Driving a highly efficient sales and production operation to quickly service Customers while ensuring a fix it right the first time, experience.
• Engaging and motivating the team to achieve key goals and performance expectations following Napleton’s processes.
• Attracting, developing, and retaining the very best talent for the Service Department.
• Creating an exceptional customer experience to drive customer loyalty.
• Ensuring the Service area is customer-customer ready with proper displays and information.
• Managing the business in accordance with Napleton and the manufacturer requirements and processes.
• Analyzing the business to determine opportunities and developing actions plans to improve performance.
• Driving the business though day to day involvement in the operations.

Job Requirements:

• 5+ years of Automotive Dealership Service Management experience
• Chrysler, Dodge, Jeep, or Ram experience preffered, Ford or GMC considered
• Experience with CDK
• High School Diploma or equivalent.
• Ability to set and achieve targeted goals
• Ability to attract, develop, and retain talent.
• Experience and desire to work with technology
• Valid Driver’s License and have and maintain an acceptable driving record.
• 18+ years of age or older to comply with the company driving policy

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws

Chrysler, Dodge, Jeep, Ram, Fiat, Stellantis,

Napleton Automotive Group