Chicago Casting Calls & Acting Auditions

Come join one of the largest entertainment venues around! Shopping, lodging, gaming with five star food and beverage amenities for our fans to enjoy. We are looking for a Director if IT to join our award winning team!

Essential Job Functions:

• Manages application portfolios and all IT services for the user community within the organization.
• Works closely with Corporate to champion and deliver Corporate IT initiatives, recommend systems, applications and maintain regular communications with corporate IT leadership.
• Plans, coordinates, directs, and designs all operational activities of the IT department and provides direction and support for IT solutions that enhance mission-critical business operations.
• Manages IT department project planning and organizing the allocation of resources.
• Coordinates activities related to the procedures and controls that are in place that define and limit interaction between both the slot operations department and finance department and the computerized slot monitoring system including access to system menus, the establishment of slot machine profile parameters, and the ability of each department to access, delete, create or modify information contained in the slot monitoring system
• Partners with corporate to oversee the monitoring, maintenance, and support of all hardware and software based on property needs.
• Oversees provision of end-user services including helpdesk and technical support and infrastructure maintenance.
• Coordinates activities related to the access codes and other security controls used to insure limited access to computer software and the system wide reliability of data.
• Responsible for all computer tapes, disks or other electronic storage media containing data relevant to the slot machine licensee’s operations.
• Provides input on the development of all IT policies and procedures, including those for architecture, security, disaster recovery, standards, purchasing, and ensures compliance with regulatory controls both internal and external including but not limited to state and federal laws and the Gaming Control Board regulations.
• Hires, trains and manages staff in accordance with organizational and approved departmental standards, policies and programs.
• Responsible for specification of appropriate computer software, hardware and procedures for security, physical integrity, and audit.
• Maintenance of access codes and other computer security controls used to insure appropriately limited access to computer software and data
• Monitoring logs of user access, security incidents and unusual transactions.
• Maintenance of computer tapes, disks or other electronic storage media containing data relevant to Rush Street Interactive’s interactive gaming operations.
• Manages computer hardware, communications equipment and software used in the conduct of interactive gaming.
• Responsible for all computer hardware, communications equipment and software used in the conduct of the slot machine licensee’s operations.
• Responsible for the computerized slot monitoring system utilized by the slot machine licensee to make sure that the slot machines located on the gaming floor are connected electronically to the control computer.
• Performing other duties as requested or assigned

Qualifications

• Must be 21 years of age or older.
• Bachelor’s degree (B.S.) or equivalent experience.
• Minimum of 3-5 years IT leadership experience.
• Ability to work flexible shifts and days of the week including holidays
• Ability to obtain and maintain all necessary licensing
• Maintain a high level of professional integrity and discretion.
• Able to interact with others while maintaining a positive and courteous demeanor.
• Ability to work in a noisy and smoke filled environment
• Regularly required to sit, see, talk, hear, and use hands.
• Must occasionally lift up to 25 pounds.

iNtegrity+

The Business Travel Sales Manager is responsible for representing the hotel’s services and facilities to prospective clients and customers in the hotel’s continuing effort to deliver outstanding guest service and financial profitability.   We are seeking someone who is comfortable working in a fast-paced environment, is organized and able to multi-task.   Specifically, the Sales Manager would be responsible for performing the following tasks to the highest standards:

• Respond to sales inquiries from potential clients and customers seeking local business travel accomodations
• Initiate new sales, prospects and qualifies RFP leads and solicits potential clients
• Host and entertain clients and maintain client accounts
• Conduct property site visits and answer questions
• Determine rates, prepare proposals, negotiate contracts, service accounts and analyze lost business for the hotel(s)
• Develop sales plans and strategies to meet or exceed established revenue and room night goals
• Partner with operations departments to ensure full participation in servicing accounts

The Business Travel Sales Manager serving Hilton brands is always working on behalf of our clients and working with other Team Members. To successfully fill this role, the following requirements must be met:

• Bachelor’s degree, preferably specializing in Hospitality, Food & Beverage and or equivalent experience is required.
• Must have at least 3-5 years or more years of strong Hotel Sales Management experience.
• Excellent leadership, professionalism, interpersonal and communication skills.
• Committed to delivering high levels of customer service.
• Ability to work well under pressure.
• Experience working with Delphi is a plus.
• High level of IT proficiency.

PHYSICAL DEMANDS/ WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Individuals may need to sit or stand as needed for an extended period of time
• Reaching above shoulder heights, below the waist or lifting as required to file documents or store materials
• Proper lifting techniques required
• Exerting up to 50 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects

Other:   The hotel functions seven (7) days a week and twenty-four (24) hours per day.  All employees, both management and hourly, must realize this fact and be aware that at times it may be necessary to move employees from their accustomed shift as business demands.

We are a drug-free workplace; pre-employment drug screen and criminal background required.  We participate in Everify.  EOE/M/F/D/V

Pyramid Global Hospitality

Title: Senior Program Manager 
Location: Orlando, FL
Environment: Large Enterprise Entertainment Client
Duration: 6+ months
Rate Range: 90-95/hr on W-2
Work Requirements: US Citizen, GC Holder, or Authorized to work in the US

Qualified Candidates please send Resumes directly to Jenna Hinkle at [email protected]

Description

• The Senior Technology Program Manager Business Automation Platforms (BAP) will be embedded within a solution delivery team and will manage multiple enterprise Service Management product strategy and execution programs/projects impacting ServiceNow (SNOW) and Salesforce platforms for a large-scale matrix organization with internal and external partners, and ~1000 application owners across multiple project teams and segments
• The Senior Technology Program Manager Business Automation Platforms will be responsible for managing enterprise-level programs and/or multiple projects within the Disney Enterprise Technology portfolio.
• The Senior Technology Program Manager within EnTech, is a senior program level role responsible for program level ownership of complex large-scale technology-driven projects across a diverse portfolio supporting all aspects of EnTech and its partners.
• The Senior Technology Program Manager will also be responsible for developing a consolidated view of the program, and for program deliverables including issue/risk management, cross-project dependencies, risk analysis, financials, stakeholder coordination, and regular communication of status.
• This individual will work closely with various project owners to define the project team and assign responsibilities.

Requirements:

• partner/collaborate with technical delivery leaders, project managers, business teams to manage the end-to-end program
• serve as a PMO program led to multiple Business Automation Platform project managers providing Project Management methodology support and mentoring/coaching, guidance, portfolio reporting
• have proven experience leading integration projects driving the initiative from planning, requirements gathering, through execution and implementation time, cost, scope, quality
• facilitate technical conversations with the goal to illicit issues/risks migration throughout the course of the initiative

Basic Qualifications:

• 10+ years of technology program management experience managing middleware integrations, large financial transformational programs, and projects in a large-scale matrix organization; responsible for schedule, budget, and scope; oversight of multiple project managers and vendors
• 8+ years of program/project management experience working with Agile (SCRUM) methodologies and continuous integrations and delivery; with solid experience using agile delivery tools; with SCRUM certification
• Proven experience or – exposure as a Project, Program or Application Delivery Manager leading enhancements, migrations, or integrations with Informatica delivery teams and platforms.
• PM should have the ability to understand one or more of the following application development tools and techniques:
• Service Management or ServiceNow
• Excellent communication skills with the ability to influence and lead others across all levels of the organization

Preferred Qualifications:

• SCRUM certification
• Business process design and engineering
• Salesforce
• Clarity PPM, Smartsheet

Required Education:

• BA/BS Degree or equivalent experience

 Our benefits package includes: Comprehensive medical benefits, Retirement plan…and much more!

About INSPYR Solutions:
As a leading information technology partner, we connect top IT talent with our clients to provide innovative business solutions through our IT Staffing, Professional Services, and Infrastructure Solutions divisions. We understand and value the unique needs of highly skilled information technology professionals in the industry and always strive to stay above the curve. Our company was founded on the following core values: Be the Best, Understand the Urgency, Never Ever Give Up, Have the Courage to Excel, and Make a Contribution. We take pride in our business model and strive to create a positive workplace environment through an exemplary culture.
 
INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
INSPYR Solutions

CASTING CALL – DATING PLATFORM – FILMING IN SYDNEY

We are casting a commercial for a popular dating app. We want to cast outgoing and unique individuals to feature in a fun, youthful campaign.

• INDIVIDUALS (20 – 30 yrs)

SHOOT DATES: 4th + 5th July 2023

TALENT FEES: Selected Talent will receive between $3,000 – $3,500 AUD depending on days required.

Houston Marriott Westchase Hotel is looking for an experienced Business Travel Sales Manager that has proven results in targeting and development of business travel accounts in the hospitality industry.

As the Business Travel Sales Manager (BTSM) you will be responsible for pursuing and growing our business travel accounts portfolio. Heavy emphasis will be expected on proactive solicitation and account saturation within local and national corporate accounts.

The ideal team member will use their exceptional customer service skills to develop relationships with customers directly and with the assistance of the Director of Sales & Marketing, Marriott National Sales Team and Marriott Global Sales Offices. The individual will understand the overall market competitor’s strengths and weaknesses, economic trends, supply and demand and know how to sell against the competition.

JOB DUTIES

• Generate revenue and room nights in the Business Travel Segment.
• Solicit existing and new business to ensure all revenue goals are achieved.
• Create and maintain action plans focused on volume producing/profitable business travel accounts. Focus efforts on key and target accounts with significant potential, including projects and group and catering business.
• Respond to incoming sales leads related to individual business travel.
• Develop reservation maker and in-house guest recognition programs to ensure customer satisfaction and create loyalty
• Identify improvements to enhance the client/guest experience.
• Develop a proficiency of the hotel’s sales policies and selling techniques with emphasis on maximizing occupancy and average daily rate.
• Develop networking opportunities through active participation in professional association and community activities and events.
• Analyze current client base and target market for the hotel using Brand Resources, Travelclick data and Demand 360.
• Create SWOT (Strengths, Weaknesses, and Opportunities & Threats) analysis as it compares the Houston Marriott Westchase to competitive set hotels.
• Handle annual Request for Proposal (RFP) season negotiations and annual contract renewals.
• Work with existing accounts and conduct quarterly reviews with Travel Managers to ensure accounts are on pace to meet targeted production.
• Build strong relationships with existing and new customers to enable future bookings. Activities to include sales calls, entertainment, FAM trips, trade shows, etc.
• Collaborate with Director of Revenue and Sales Management to manage rate positioning.
• Work with other operational departments to communicate details via the new account, account of the month, VIP guest notifications pertaining to arrival/departures, billing, special requests, etc.
• Prepare information for, meet with and entertain clients as deemed appropriate by potential business from that account.
• Coordinate various departments’ participation in servicing accounts. Communicate both verbally and in writing to provide clear direction to all departments in the hotel to ensure high quality of service to customers.
• Plan sales trips base on solicitation of existing and potential top producing customer/feeder markets with business to Westchase. Utilize existing relationships as well and relationships with Marriott Sales Executives and Marriott Global Sales Offices.  
• Participate in daily business review meetings, training and other sales-related meetings as required.
• Adhere to all standards, policies, and procedures and consistently maintain a professional and ethical representation within the Sales and Catering Department.
• Perform any other job-related duties as assigned.

REQUIREMENTS

• Bachelor’s degree in business or related field preferred; a degree in Hospitality Management will be a plus.
• Must have at least Three (3) years of Sales Management experience; Marriott Brand highly preferred.
• Must have at least Two (2) years of proven success in the development of business travel accounts in the hospitality industry.
• Verifiable track record of team play, accomplishments, and revenue growth.
• Thorough knowledge of Houston market and sales trends.
• Understands how to communicate, negotiate, and network effectively with customers and interdepartmentally.
• Excellent organization and time management skills; meets deadlines.
• Strong quantitative skills
• Must be able to multitask on an on-going basis with ability to prioritize and reprioritize throughout the day/workweek.
• Strong problem resolution skills & ability to perform well under pressure
• Proficiency in all MS Office applications, Google Search, and online networking applications.
• Strong systems knowledge with exposure to some or all of the following applications is ideal; Marriott Sales Systems / C.I.T.Y; Lanyon, Sabre RFP, etc; Star Report; GDS
• Ability to travel if needed.

Our culture and values: Pyramid Global Hospitality is recognized across the industry for our culture. Pyramid empowers its team members at every level of the organization to “Be The Difference” and is recognized in the industry as a people-first organization both in spirit

Excellent Benefits!

401k after 90 days, company match to 4%

Quarterly Bonus Eligibility

Medical/ Dental/Vision Insurance- eligible after 90 days

Company-paid and Optional Life Insurance

Company-paid and Optional Accidental Insurance

Critical Illness and Hospitalization

Employee Assistance Program (EAP)

Flexible Spending Account (FSA)

Awesome Vacation and Paid Time-Off Policies

Work-Life Balance support resources

Marriott Hotel Discounts Worldwide

Pyramid Global Hospitality Discounts

Pyramid Hotel Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Pyramid Hotel Group does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. 

Pyramid Global Hospitality

Assistant Maintenance Engineer -Hourly

Location: Chicago, IL

Reporting to: Maintenance Engineer

Role Overview

We love what we do – and it shows! Time Out Market is the division of Time Out that brings our food and cultural experiences to life for our guests, readers and clients.

The Assistant Maintenance Engineer is a full-time employee that will support the Maintenance Engineer in the execution of general maintenance and repairs for the Time Out Market, ensuring a satisfactory customer and vendor experience.

Responsibilities

• Ensure the Market is in full working order and maintenance requests are being fulfilled for all locations (including FOH, BOH, vendor kitchens, and kiosks).
• Perform a variety of functions to ensure stations are in good repair, including carpentry, plumbing, electrical, HVAC, and tiling
• Follow and perform daily, weekly, and monthly checklist through CMMS support software to ensure all building needs are being met and checked as needed
• Follow Market Operations Management guidelines to ensure record-keeping and documentation is in full compliance to ensure smooth operations as well as limit liabilities with city, federal, and state laws
• Ensure health, safety, and sanitation requirements are in compliance with the Department of Health, OSHA, and any city or state agencies
• Participate in maintenance projects, and execute preventative/planned requests, ensuring no emergencies/reactive needs arise
• Respond to all building related safety concerns, breakdowns, and maintenance visits and inform management team.
• Evaluate, make sound decisions and take actions based on previous experience and good judgement, revising procedures as needed to accommodate unusual situations
• Interact with all department personnel, Market and vendor staff as needed
• Maintain positive and professional relations with vendors. Manage interaction of vendors on property with our staff
• Collaborate and execute action plans for any areas that need improvement or are in a critical situation following TOM policies and procedures
• Maintain a professional, neat and well-groomed appearance adhering to Company standards
• Comply with Time Out Market policies and procedures

General Requirements

• 21+ years of age
• Possession of or the ability to possess all state required work cards
• Proof of eligibility to work in the United States
• Proof of a valid Driver License

Education Requirements

• High School Diploma required.

Working Knowledge Requirements

• Recent experience in a similar role, within a commercial hospitality venue a plus
• Knowledge of electrical, plumbing, HVAC, carpentry, tiling, and state/city building codes
• General understanding of maintenance & rehabilitation (painting, drywall, patching)
• Ability to accurately compute and manipulate mathematical calculations, and provide a variety of methods to solve both mathematical and practical problems in situations where only limited standardization exists
• Must have working knowledge of hand/power tools
• Basic knowledge of cooking and refrigeration equipment

Skills

• Must have strong problem-solving skills
• Ability to lead by example
• Ability to act in a professional manner always
• Ability to communicate effectively and assertively in multiple languages, both verbally and in writing, the staff, clients, and the public
• Ability to maintain a high level of confidentiality
• Ability to demonstrate a positive attitude always
• Ability to keep an open and objective view
• Ability to listen empathetically and be respectful always
• Ability to maintain composure and stay focused
• Ability to maintain personal integrity
• Ability to work as a team, stay organized, handle various projects at one time, follow up and make accurate decisions
• Ability to handle a fast-paced, busy, and somewhat stressful environment
• Ability to work independently
• Ability to work under pressure and meet deadlines
• Ability to demonstrate punctuality and reliability, role modeling attendance for other employees
• Interested in applying but don’t tick all the boxes on the list? Please apply, we’d still love to hear from you.

Physical Demands

The physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

• Must present and maintain a professional image to further the overall theme of the venue
• Must have good positive energy throughout the day
• Must be able to read computer monitors
• Must be observant and quick to respond to various situations
• Must be able to move quickly throughout work and set the pace in the office and/or venue
• Must be able to sit and/or stand for extended periods of time, including standing for up to 5 hours
• Must be dexterous and able to participate in all service aspects
• Must be able to twist, tow (push or pull), reach, bend, climb, and carry as necessary
• Must be able to push and lift up to 25 lbs
• Ability to use hands to handle, or feel objects, tools or controls
• Ability to reach with hands and arms; climb stairs; balance; stoop; kneel, crouch or crawl
• Ability to talk, hear, taste and smell
• Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus

Work Environment and Schedule

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

• Small to Medium office environment
• Personal desk space
• Restaurant environment
• 5-25% Local Travel
• Noise level in the work environment is usually moderate. Occasionally work in an environment that is subject to varying levels of noise and crowds the severity of which depends upon Guest volume
• Work varied shifts to include days, nights, weekends, and holidays.

What we look for in a candidate

Time Out is a company filled with individuals as diverse as the cities we live in and cover. At the same time there are common characteristics and values we all share. To join our team, you’ll want to… 

Be commercially astute

Either have experience at or want to dive headfirst into a fast-paced transformative company in pursuit of excellence

Think globally

Have excellent communication and relationship building skills

Have a high sense of ownership, urgency and drive

Be a team player

About our culture

At Time Out Group we believe in diversity and equal opportunity for all people. We do not discriminate against external or internal candidates on the basis of age; disability; gender, gender reassignment; race; religion or belief; sexual orientation; marriage and civil partnership; pregnancy and maternity. We believe that diversity develops creativity and enables personal and professional growth where we all learn from each other. We believe in an open culture where ideas are shared candidly and where there is no fear of failure, but rather an understanding that we must experiment and have the freedom to succeed. We believe that everyone has the right to express themselves as they are as this enriches us all. We believe in an open world, social justice, and the pursuit of happiness, after all, we are in the happiness business.

About Time Out Group plc

Time Out Group is a global media and hospitality business that inspires and enables people to explore and enjoy the best of the city.

It all began in London in 1968 when Time Out helped people discover the exciting new urban cultures that had started up all over the capital. Since then, this iconic brand has consistently maintained its status as the go-to source of inspiration for both locals and visitors alike.

Time Out Group has been named one of the Most Innovative Companies for 2020 by Fast Company – this prestigious annual list honours the businesses making the most profound impact on both industry and culture, showcasing a variety of ways to thrive in today’s fast-changing world. The Group comprises two highly synergistic business divisions: Time Out Media and Time Out Market.

Time Out Media’s digital and physical media proposition comprises websites, mobile, social media, print and live events. Across these platforms, Time Out distributes its high-quality content – written and curated by local expert journalists – around the best food, drinks, culture, art, music, theatre, travel and entertainment in 328 cities and 58 countries. The Company is monetising this global reach and its strong traffic from a desirable audience via digital and print advertising as well as e-commerce. Since its launch 50 years ago, Time Out has become a global brand that advertisers and consumers love and trust.

Time Out Market is a food and cultural market leveraging the Time Out brand to bring the best of the city under one roof: its best chefs, drinks and cultural experiences – based on the editorial curation Time Out has always been known for. The world’s first food and cultural market experience based wholly on editorial curation, Time Out Market captures decades of local knowledge, independent reviews and expert opinions. Everything that is being offered in Time Out Market must have been reviewed with four or five stars, and not one star less, by independent Time Out journalists.

The first Time Out Market opened in Lisbon in 2014 and is now Portugal’s most popular attraction with 4.1 million visitors in 2019. Following this success, five new Time Out Markets opened in North America in 2019 in Miami, New York, Boston, Montréal and Chicago, and we recently celebrated the opening of Time Out Market Dubai in April 2021. A further pipeline of other global locations includes Porto, Barcelona,Prague, Abu Dhabi, Cape Town and London.

Time Out is a dynamic, pioneering brand and so is our team. We want to work with the best and brightest talent because we work for the world’s greatest cities, the people enjoying them and the businesses in them. As a truly global team we get to collaborate with colleagues from New York to Paris, Tokyo and Sydney and beyond. It’s our integrity, passion, curiosity, creativity and openness that make us successful and a unique team.

Time Out Group plc

Welcome to Boston Harbor Hotel, where our Forbes Five-Star & AAA Five Diamond urban resort offers a journey of endless opportunities!

When you join our team you become part of a passionate group at Benchmark Pyramid, a fast-growing leader in hotel management encompassing 200+ properties, that are dedicated to creating unique experiences unlike any other across the globe.

We are seeking determined professionals with a passion for hospitality, who are committed to delivering unmatched service while working together to meet challenges boldly, thoughtfully, and creatively. Boston Harbor Hotel is pleased to offer a competitive compensation & benefits package, and excellent development opportunities, each offering unique ways to explore the world. Join the journey that will energize, challenge, and advance your career!

KEY RESPONSIBILTIES

The primary responsibilities for the Business & Leisure Travel Sales Manager include but are not limited to:

• Responsible for soliciting, prospecting, negotiating and booking new and repeat business through efforts, which could include; outside sales calls, referrals, networking, etc. to maximize room revenue.
• Coordinate client specifications with all departments as appropriate, and efficiently respond to client comments or issues, to enhance future sales prospects.
• Analyze historical, current and future hotel/market trends to create and develop key selling strategies to ensure hotel is positioned correctly with partners.
• Develop and cultivate relationships with key corporate, business and travel industry accounts to maintain and increase market share.
• Participate in trade shows, community and professional organizations to maintain high visibility and the achievement of sales and revenue goals.
• Create booking incentives for need periods.
• Follow all established policies and procedures relating to administration of accounts and ultimate booking of business.
• Responsible for meeting and exceeding revenue goals.
• Maximize revenue by selling all facets of the hotel, both orally and written form to previous, current and prospective clients.
•  Conduct weekly site visits, while entertaining clients as deemed appropriate for potential business for that account.
• Handle account details for all pertinent aspects of solicitation and closing are complete and documented.
• Consistently deliver high standards of care to existing customers and to promote further business by exceeding customer expectations where possible.
• Ensure all proposals and contracts are presented to the client accurately and effectively, while operating in accordance with strategic objectives to exceed market driven revenue components.

JOB QUALIFICATIONS

In addition to performance of key responsibilities and supportive functions, this position may be required to possess a combination of the following skills and experiences:

• Ability to travel for sales calls, including representation of the company at tradeshows and conferences as necessary.
• Proven record of penetrating markets, while developing market segments.
• Strong organizational and analytical skills, along with demonstrated ability to multi-task and prioritize in a fast-paced work environment.
• Demonstrated ability to work with maximum efficiency, accuracy and attention to detail.
• Must have experience in all Microsoft Office and industry relevant Sales systems.
• Ability to work effectively in Microsoft Excel to create spreadsheets regularly.
• Demonstrated ability to work cohesively with a team.
• Ability to exercise sound logic and judgment in evaluating situations and utilizing appropriate resources.
• Must be self-directed, motivated and demonstrate exceptional customer service and interpersonal skills.

The Boston Harbor Hotel is an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regards to race, color national origin, gender (including pregnancy), age, religion, disability, sexual orientation, or veteran status, or any other status or characteristic protected by law. 

Pyramid Global Hospitality

Gelfand, Rennert & Feldman, a top entertainment business management firm, is seeking a Human Resources Manager to join our team of dedicated professionals.

Location: The position will be based in our White Plains office, but occasional travel to our 5th Ave office will be required. This position is hybrid, with 2-3 days in office and 2-3 days remote.

Overview of Role: The primary responsibility of this role is to support employee engagement and retention efforts.

Responsibilities:

Employee development

• Assess training needs and use findings to design, create, and maintain training manuals and materials
• Oversee HR team’s Development Trainings (topic selection, content creation, training delivery)
• Conduct career planning meetings with employees and their managers
• Execute semi-annual promotion cycle

Employee relations & engagement

• Oversee New Hire Check-ins and address feedback received
• Address work-related concerns and escalated inquiries
• Mediate interpersonal conflicts
• Conduct workplace investigations, as needed

Employee performance

• Provide coaching support to managers and leadership during the performance review process
• Assist managers with performance interventions and conduct separation meetings when necessary

Other

• Provide general guidance, insights, and HR perspective to East Coast leadership
• Assist with developing a cohesive and consistent service delivery plan amongst East and West coast HR operations
• Liaise with Training Manager and Recruiter to provide direction and execution on talent placement, internal applicants, and staffing
• Supervise East Coast HR Assistant
• Other projects and duties

The successful candidate will possess the following qualifications:

• Bachelor’s degree
• 2+ years of experience in employee relations
• Comfort having sensitive and difficult conversations
• Attention to detail
• Ability to prioritize and follow-through
• Strong interpersonal skills
• Knowledge of applicable labor laws and best practices
• Committed to continual process improvement

Candidate information, including education and work experience, is verified upon an offer of employment. Falsification of application information may be grounds for denying employment.

Benefits & Pay

We offer a diverse and employee-friendly environment with great work/life balance. Comprehensive benefits package includes: Medical, Dental, Vision, Wellness program, 401(k) with match, employee referral bonus program, a generous paid time off policy, and up to 12 paid holidays per year. Additional benefits are available to employees pursuing their CPA, including time off to study and sit for exams, employer-paid prep materials, and a CPA completion bonus.

This is an exempt position. Employee compensation is determined by a variety of factors including, but not limited to, employee education/training/credentials, employee work experience, work location (including if the employee will be remote, hybrid, or fully in-office), the scope and responsibilities of the role, internal peer equity, and market considerations. The expected base compensation hiring range for this position is $90,000-$110,000.

Employees may also be eligible for GRF’s discretionary performance bonus and profit-sharing programs.

About Gelfand, Rennert & Feldman

Founded in 1967, Gelfand, Rennert & Feldman (“GRF”) is a leading full-service business management firm for an exclusive assortment of entertainers, executives and select high net worth individuals. Our 30 partners and over 600 staff members deliver comprehensive financial services in the fields of music, motion pictures, television, sports, literature, and other creative and performing arts. Our firm has offices in Los Angeles, New York City, Nashville, San Rafael, Wilmington, and London.

Gelfand, Rennert & Feldman is an Equal Opportunity Employer.

Gelfand, Rennert & Feldman, LLC

We are LEGOLAND Florida Resort – the place where FUN is built and memories are made. Across our Resort we have two fantastic LEGO themed Hotels, a Water Park, a SEA LIFE Aquarium, more than 60 rides and attractions, 20 food and beverage locations, and 14 retail stores – the opportunities here are endless!

Job Summary:

The Human Resource Information System (HRIS) Manager supports and maintains internal HR systems, services, and applications used to support Merlin’s North America employee base from our HR Shared Service (the People Hub.) This key role functions as a COE and is based in Orlando, Florida.

We depend on a variety of systems to deliver quality service and support to our employees. To provide that we need an experienced HRIS Manager to optimize our systems while leading a team responsible effectively and efficiently for system configuration, support and reporting. Place those requirements in a fast moving, ever changing and growing environment like Merlin and you create a role that combines technical expertise with fun.

Scope of the Job:

-Subject matter expert and gatekeeper to our Human Resources systems, including but not limited to HRIS, time keeping, scheduling, payroll and ATS.

-Lead a team that will ensure we are getting the most out or our systems.

-Define and monitor effective processes to ensure that our systems remain secure and interfaces between dependent systems function as designed.

-Manage upgrades or patches to the systems and implement fixes to any reversion errors caused by upgrades and patches.

-Implement, test, and document any configuration changes and system upgrades.

-Challenge issue prioritization, resolution and lead vendor interaction, and new feature implementation to efficiently support end users across NA.

-Make recommendations for and support training of end users to ensure we are getting the most from our systems.

-Support highly complex enterprise systems with organization-wide impact.

-Ability to communicate, verbal and written, to technical and non-technical employees at all levels of the organization.

-Oversee optimal function of the Human Resources systems which may include installation, customization, development, maintenance and upgrade to applications and modules.

-Maintain internal database as well as cloud-based files, tables, code, backup files, integrity and security to meet changing business and technology needs.

-Define, implement and monitor effective processes to ensure that our systems remain secure, interfaces function as required and users are able to get the most from our systems.

-Recommend and implement business process improvements having a Human Resource system component and serve on teams to implement business process changes.

-Provide technical support, troubleshooting, and guidance to HR employees. Identify development requests and production problems and manage the resolutions to completion within identified and agreed timeframes.

-Collaborate with People Hub leadership and staff to identify needed technical improvements and enhancements to existing information services and databases; recommend and implement solutions.

-Manage permissions, access, personalization, and similar system operations and settings for HR services and business users.

-Program custom functions and documentation such as automated queries, filters, macros, and reports.

-Compile or assist with acquisition of complex data reports, summaries, and logs requested by senior executives and HR staff.

-Serve as lead representative and liaison between HR, Information Services, external vendors, and other stakeholders on Human Resources systems, database design and implementation projects.

-Own and optimize UKG to Cornerstone interconnectivity and People Hub touch points with Cornerstone.

-Serve as People Hub representative to systems that we do not exercise management ownership over but have integral touchpoints to. Represent the People Hub in technology related discussion and efforts that touch the Human Resources systems

-Ensure system compliance with data security and privacy requirements.

-Maintain knowledge of trends and developments in data management and security, HR technology, and HRIS applications.

-Oversee the procurement of appropriate hardware and software to ensure that the organization has high quality, efficient systems.

Requirements

-Bachelor’s degree in Information Technology, Information Systems Management, Computer Science and Engineering, Information Security Management or another directly applicable STEM field is preferred.

-8+ years’ experience in HRIS/Payroll support and or processing and 2+years in the HRMS modules of PeopleSoft, including e-applications, manager, and employee self-service.

-5+ years of database management or related experience required with at least three years in a supervisory position.

-Practical IT systems configuration knowledge – with one or more of: UKG Payroll / Workforce Dimensions, Cornerstone, and/or other industry HRIS systems. You will be organized and a great problem solver, able to work to deadlines and to agreed processes. As the subject matter expert with ability to communicate well and be decisive yet diplomatic

-Familiarity with human resource policies and procedures to ensure the systems meet organizational needs and goals.

-Extensive knowledge in the implementation, custom reporting, analysis technology and production problem resolution for HRIS/HRMS applications.

-Experience in developing organizational goals and objectives for HRIS/HRMS and translate goals into technically feasible solutions within agreed upon timeframes.

-Ability to adhere to confidentiality with a strong understanding of HIPPA/HITECH

-Thorough understanding of Human Resources systems with a highly technical understanding of at least two commercial products is a plus

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Merlin Entertainments

Boutique entertainment law firm seeking a human resources and operations assistant that will provide top-level assistance to the HR department. The HR assistant will perform administrative tasks and services in direct support of the HR manager. An important part of this role is acting as the liaison between HR and employees, maintaining personnel records, and assisting with recruitment and staffing logistics. This role also includes assisting in implementing policies, processes and programs, and preparing documents.

Duties/Responsibilities: 

• Provides clerical support to the HR department.
• Assist with payroll functions including processing, answering employee questions, and fixing processing errors
• Assists with planning and execution of special events such as benefits enrollment, organization-wide meetings, surveys, employee recognition events, and holiday parties
• Submit online job postings, shortlist candidates, and schedule job interviews
• Coordinate orientation and training sessions for new employees
• Ensure smooth communication with employees and timely resolution to their queries
• Assist with performance management and improvement tracking system 
• Performs other duties as assigned

Skills 

• Proven experience as an HR assistant, staff assistant or relevant human resources/administrative position
• Excellent verbal and written communication skills.
• Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.
• Excellent organizational skills and attention to detail.
• Proficient with Microsoft Office Suite
• Proficient with or the ability to quickly learn payroll management, human resource information system (HRIS), and similar computer applications
• Basic knowledge of labor laws

Annual salary will be based on the Candidate’s experience, firm policies, and industry standards.

Additional benefits will be discussed as needed during the interview process.

Entertainment Law Firm