Chicago Casting Calls & Acting Auditions

Pickleball Manager

Chicken N Pickle, the hottest new entertainment concept in town, is looking for a Pickleball Manager. Our brand is that of a rambunctious, multi-generational family that works hard and plays even harder. We are driven to provide our employees with a supportive, meaningful work environment by bringing all voices to the table and providing opportunities for mentorship with career growth. We are looking for individuals to help grow our concept.

As the Pickleball Manager, you are responsible for maintaining the department’s work schedules, teaching lessons as well as managing all other activities. You will ensure efficient department operation, as well as maintain production goals, productivity, efficiency, quality and customer-service standards. To be successful in this role, you’ll need excellent time management skills, experience supervising and directing staff, great communication and an outgoing personality.

The Pickleball Manager will direct and oversee Day Shift operations, as well as inspire, train and oversee the teammates in this fast-paced environment, by developing team spirit and accountability.

Responsibilities:

● Embody Chicken N Pickle’s core values: Authenticity, Community, Connection, Integrity and Quality

● Demonstrates and supports a culture of diversity, equity and inclusion

● Coordinate daily departmental operations

● Supervise and evaluate department teammates

● Deliver quality guest service and maximize customer satisfaction

● Respond efficiently and accurately to customer needs and questions

● Direct staffing levels and Cost of Goods in your department

● Appraise staff performance and provide feedback to improve Day Shift productivity

● Forecast departmental needs for goods and supplies

● Manage restaurant’s brand and suggest ways to improve it

● Control operational costs and identify measures to cut waste

● Create and implement detailed departmental reports on weekly, monthly and annual revenues and expenses

● Reach a broader audience through sales and marketing campaigns, including discount programs and social media ads

● Train new and current teammates on proper customer service practices

● Implement policies and protocols that will maintain future restaurant operations

● Promote continuous skill development through online courses, coaching and training programs

Qualifications:

● Required proven work experience in sports, activity facility management or coaching

● Some restaurant experience, preferred

● Ability to teach lessons, clinics, drills, cardio, etc.

● Ability to set up Pickleball, Cornhole and Shuffleboard tournaments

● Strong leadership, motivational and people skills

● Excellent organizational and leadership skills

● Familiarity with restaurant management software, like HotSchedules, Point of Sale and accounting software

● Preferred Bachelor’s degree in Sports Management, Coaching, or Recreation

● Perform in an active, fast paced, indoor and outdoor venue, during inclimate weather, holidays, weekends and nights

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently exposed to outdoor weather conditions. The employee is occasionally exposed to toxic or caustic chemicals. The noise level in the work environment is usually loud.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands; reach with hands and arms and talk or hear. The employee is frequently required to stoop, kneel, crouch, or crawl and taste or smell. The employee is occasionally required to sit and climb or balance. The employee must frequently lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception and ability to adjust focus

Job Type: Full-time

Salary: $45,000.00 – $50,000.00 per year

Benefits:

· 401(k)

· 401(k) matching

· Dental insurance

· Employee discount

· Health insurance

· Health savings account

· Life insurance

· Paid time off

· Referral program

· Vision insurance

Schedule:

· 10 hour shift

· 12 hour shift

· Holidays

· Monday to Friday

· Weekend availability

Supplemental pay types:

· Bonus pay

· Commission pay

· Tips

Experience:

· Management: 3 years (Preferred)

· Sports coaching: 1 year (Preferred)

Work Location: One location

Chicken N Pickle

Program Manager

Our Shelby, NC site, part of our Actuation Division, is looking for a Program Manager to join their team! This position acts as the General Manager for their assigned programs with an emphasis on existing Military Production Programs and New Product Introduction (NPI) for Electro-Mechanical Systems. As the Program Manager for Military production program(s), this position is responsible for renewal of TINA level pricing agreements/negotiations and overall program performance both financially and from a customer satisfaction perspective. As part of NPI structured implementation, the Program Manager, in conjunction with the Project Engineer, will lead the program thru all phases of development of the new product (TIM’s, PDR’s, CDR’s, Qualification, and Transition to Production). The Program Manager is the main point of contact for the customer and is directly responsible for Schedule, Cost, and Performance of assigned programs.

Location: Shelby, NC

Your Challenge:

• Performs Program Management duties per structured New Product Introduction procedure.
• Single point of contact for customer to address all program needs.
• Manage scope creep of new development programs.
• Coordinate with various departments andor facilities to implement customer initiatives or prepare for customer reviews.
• Understand and communicate to all stakeholders the key business contractual items that impact program profitability.
• Monitor financial health of program and coordinate action plans with other departments and facilities to execute strategies to achieve profitability targets.
• Development and monitoring of Key Performance Indicators (both external and internal).
• Maintain delivery schedules and forecasts for program.
• Responsible for Accounts Receivable performance of customer.
• Ensures acceptable turn time on customer returns.
• Coordinate and support, as required, proposal efforts, contract negotiations, budget inputs, and management reporting requests.

Check out the requirements below; if the bullets match your skillsets, we’d love to hear from you:

Your Expertise:

• Due to the nature of work performed in this role, incumbents must be a US Citizen.
• 5-7 years experience in a Program Management or Project Engineering capacity.
• Experience working with Military production contracts and negotiating above TINA level contract renewals. Clear understanding of DFAR and FAR requirements flowed from customers.
• Experience in leading NPI programs with motorized mechanical actuators and associated controllers.
• 4-year degree BA/BS/ME or equivalent job related experience.
• Knowledge of manufacturing mechanical hardware and development of associated electronic controllers.
• Clear communication and strong leadership capabilities to guide groups and individuals toward common project objectives.

Benefits

Curtiss-Wright invests in the development, recruitment, and retention of critical skills as part of its model for business success. We offer a competitive wage, a comprehensive benefits package including medical and prescription drug coverage, dental benefits, life and disability insurance, 401k retirement, tuition reimbursement, and paid vacation/holidays.

About Us

Curtiss-Wright Actuation Division designs, manufactures and supports electro-mechanical actuation products and systems for use in demanding applications in Aerospace, Defense and Industrial Automation markets. Our market leading solutions help improve the reliability, efficiency and performance of our customers’ operations and platforms, as well as reducing their environmental impact with energy efficient electro-mechanical designs and technology.

For the Aerospace market, we supply actuation systems for flight control, landing gear, utility and other applications on both commercial and military aircraft.

In Ground & Naval Defense markets, we support a wide array of applications ranging from door assist, ramp and hatch actuation, weapons handling systems, radar and launch platform actuation, and robotic (AUV/ROV) actuation.

In Industrial Automation, our Exlar® actuators are globally recognized as a leading brand offering high power density, precision and reliability for machine/process applications in automotive, food & beverage, oil & gas, robotics, entertainment and many other industries.

Find out more information and view our products here: https://www.cw-actuation.com/About/About-Actuation-Group

No unsolicited agency submittals please. Agency partners must be invited to participate in a search by our Talent Acquisition Team and have signed terms in place prior to any submittal. Resumes submitted directly to any Curtiss-Wright employee or affiliate will not qualify for fee payment, and therefore become the property of Curtiss-Wright.

Compliance Statement

This position may require exposure to export-controlled information and subject to additional security screening. In the event information provided during the security screening reveals ineligibility to access export-controlled information, any offer of employment may be reconsidered or withdrawn.

Curtiss-Wright values diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If you require accommodation due to a disability at any time during the recruitment and/or assessment process, please contact Talent Acquisition and we will make all reasonable efforts to accommodate your request.

Curtiss-Wright Corporation

The position of Operation Manager shares the responsibility of overseeing the venue regarding staff, fiscal management, reporting, sales goals, inter-office communications. Must uphold company policies and procedures always. The Operations Manager assists in recruiting, interviewing, hiring, training, and evaluating personnel as well as developing and motivating all staff to attain proper standards of performance. Additionally, the Operations Manager answers patrons’ questions, addresses and resolves any complaints, and is responsible for inspecting the venue, inside and outside, for cleanliness, compliance and overall appearance.

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:

• Continually strive to develop staff in all areas of managerial and professional development
• Assist with recruitment and training of staff (training, developing, testing, and coaching)
• Assist in creating sales goals
• Build and promote teamwork through proactive interaction
• Accommodate and anticipate guests needs
• Accurately forecast staffing needs to ensure optimum customer service
• Ensure all service standards meet Tao Group Hospitality guidelines
• Ensure that private events, catering, and banquets are successfully executed
• Control cash and other receipts by adhering to cash handling procedures
• Prepare all required paperwork, including forms, reports and schedules
• Ensure that all equipment is kept clean and in excellent working condition through personal inspection and by following the venues preventative maintenance programs
• Ensure that all products are received in accordance with the venues receiving policies and procedures
• Assist and conduct conflict resolution, corrective actions and coaching
• Oversee and ensure that employee performance appraisals are completed in a timely manner
• Fully understand and comply with all federal, state, and county municipal regulations that pertain to health, safety and labor requirements
• Ensure nightly and/or weekly opening and closing side duties are followed
• Fill in where needed to ensure guest service standards and efficient operations, including opening and closing duties
• Provide administrative support
• Assist and/ or completes additional tasks as assigned

EDUCATION/WORKING KNOWLEDGE:

• High School Diploma or equivalent required
• College degree preferred
• Minimum of three to five (3-5) years’ experience in entertainment industry working in a high-volume nightclub
• Proof of eligibility to work in the United States
• Valid Driver’s License
• 21+ years of age
• Maintain a professional, neat and well-groomed appearance adhering to the Company standards
• Possession of/or ability to possess valid working card as required by state/city and venue
• Proficient in Windows Microsoft Office
• Knowledge of POS and back office reporting systems
• Knowledge of profitability analysis and budgeting, cost of sales, payroll management
• Knowledge of nightclub operations and beverage service
• Knowledge of purchasing, receiving, inventories and cost controls as it applies to bar product
• Knowledge of special events and banquets
• Knowledge of state and local laws as it applies to liquor, labor, and health code regulations

SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE:

The work environment characteristics and/or physical demands described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions

• Must have strong problem-solving skills
• Excellent written and verbal communication skills required
• Ability to work under pressure and meet deadlines
• Must have good positive energy throughout the day
• Must be able to read the computer monitors and print legibly
• Must be able to sit and/or stand for extended periods of time
• Must be able to move quickly through work and set the pace in the office
• Must be able to push and lift up to 25 lbs.
• Small to Medium office environment
• Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment
• 5-25% Local Travel (United States)
• Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume
• May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
• Maintain a professional, neat, and well-groomed appearance adhering to Company standards
• Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner
• Ability to maintain a high level of confidentiality
• Ability to handle a fast-paced, busy, and somewhat stressful environment

Tao Group Hospitality

Escapology is a leading escape room franchise, delivering immersive and engaging experiences for players of all ages. With a global presence across the United States and other countries, we pride ourselves on crafting unique, high-quality escape room challenges that provide unforgettable memories for our customers. Our unwavering commitment to innovation, creativity, and customer satisfaction has positioned Escapology as a top choice for both casual players and escape room enthusiasts.

Job Purpose:

We are seeking an experienced and highly motivated Operations Manager to oversee the production and operation of our escape game rooms. As the Operations Manager, you will be responsible for managing budgets, timelines, and resources to ensure the successful completion of projects within specified timeframes and budgets. Additionally, you will recruit and train staff members, implement quality assurance measures, and provide exceptional customer service to enhance the overall experience for our visitors.

Key Responsibilities:

● Project Management: Manage budgets, timelines, and resources to ensure on-time and within budget completion of escape game room projects.

● Recruitment and Training: Recruit and train staff members, ensuring they are equipped with the necessary skills to operate tools and equipment within the production facility. Analyze personnel needs and make placements accordingly.

● Quality Assurance: Ensure escape game rooms meet high-quality standards and that puzzles and props are in working order. Develop and improve quality assurance standards to increase the lifespan of props and games, reducing repair and maintenance costs.

● Customer Service: Provide excellent customer service, ensuring a positive experience for visitors. Address any concerns or complaints that arise.

● Inspire and motivate employees to perform at their best through positive encouragement and incentive initiatives.

● Identifying trends and assessing opportunities to improve processes and execution.

● Manage data collection for the updating of metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service.

● Oversee materials and inventory.

Skills and Qualifications:

●Successful candidates should have experience in coordinating schedules, logistics, and operational systems. Hiring, training, and supervising staff members is essential. Strong leadership, decision-making, and project management skills are necessary.

●Education and Experience: Preferred certification in Business Administration, Operations Management, or a related field.

●Several years of experience in operations management, preferably in the entertainment and/or furniture manufacturing industry, with a strong background in data analysis and optimization.

● Analytical Skills: Ability to analyze data and metrics to identify trends and areas for improvement, making data-driven decisions to optimize operations.

● Project Management: Strong project management skills, including budget, timeline, and resource management, with a focus on timely and within budget project completion.

● Leadership: Ability to lead and motivate teams, effectively communicate with all levels of the organization.

● Problem-Solving: Strong problem-solving skills to quickly and effectively identify and resolve issues.

● Attention to Detail: Ability to ensure smooth operation by paying close attention to detail.

● Technical Skills: Familiarity with various software applications, including data analytics and project management tools.

Key Performance Indicators (KPIs):

● Game Build Production Time: Optimize production process to reduce the time required to build each escape game room and maximize the number of games produced per month.

● Production Cost per Game: Optimize production process to reduce costs without compromising quality or safety.

● Project Overlaps: Plan and manage projects effectively to minimize overlaps and ensure smooth production flow.

● Quality Control Issues Found During Production: Minimize quality control issues through effective quality control processes and protocols.

● Day-to-Day Activities:

○ Manage staff, including scheduling, training, and performance management.

○ Ensure quality control by performing regular checks on puzzles, props, and equipment.

○ Manage finances, including budgeting and expense tracking.

○ Develop and implement strategies to optimize operations, streamline processes, and

reduce costs.

○ Analyze data to identify trends and areas for improvement.

○ Ensure compliance with regulations and safety standards.

● Team Management:

○ The Operations Manager will oversee the production team within the facility, consisting of carpenters, designers, painters, scenics, material and product handlers, and technicians. The team will have diverse skills and backgrounds to support the creation of innovative

games and continuous improvement.

Growth Opportunities:

The company is planning significant growth in the next few years, including expanding to a larger facility, hiring more team members, and investing in hardware, software, and equipment. The Operations Manager will play a vital role in meeting the increasing demand for games, contributing to the expansion of the business and providing opportunities for professional development.

EEOC Statement:

Escapology is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, or any other protected status in accordance with applicable federal, state, and local laws. All employment decisions are made on the basis of qualifications, merit, and business need.it your resume along with a cover letter detailing your relevant experience. Only qualified candidates will be contacted for an interview.

Job Type: Full-time

Salary: $70,000.00 – $110,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Trumbull, CT 06611: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

Escapology

Job Description

Hay Creek Hotels is seeking a detailed, customer-oriented and resulted driven General Manager to lead our team of hospitality professionals at The Lodge at Schroon Lake Resort.

Tucked in the Adirondacks, the resort on Schroon Lake welcomes families and visitors to an, approachable small-town retreat. Located within 30 minutes of Lake George and Lake Placid, the Schroon Lake resort is one of a kind in its area. The resort features 121 guest rooms, a 10,000 square foot restaurant, and a 600-seat theater to host concerts and events.

Job Summary

• Responsible for overseeing successful operations in all property departments, including Guest Services, Housekeeping, Restaurant & Bar, Sales & Marketing, Private Events, and Engineering.
• Management of on-site short term rentals.
• Create and maintain relationships with clients and guests in all areas, with a strong passion to elevate ones overall experience at the property. Must be willing to become the face of the property, exercising pro-active community involvement and interpersonal guest services.
• Enforce outstanding internal and external customer service standards according to Hay Creek Standard Operating Procedures.
• Oversee and assist in all associate management, including creative recruitment, interviews, hiring and onboarding, training and development, progressive discipline, motivation, rewarding, and termination of staff.
• Manage positive Employee Relations to instill a fun, exciting work environment in line with HCH Beliefs and Culture Model.
• Manage overall hotel and departmental budgets through ensuring effective scheduling, accurate forecasting, managing inventory, controlling expenses, reviewing labor costs, creative promotions, and enforcing systems and controls.
• Responsible for practicing and ensuring compliance in all health, sanitation, safety and security laws, labor laws, state certifications/licensing, and all internal policies and procedures.
• Work closely with all Managers in developing sales and marketing strategies (i.e.; menus, advertisements, entertainment, food & beverage promotions, signs, incentives, flyers, e-blasts, social media, etc.) and coordinating the management of all third-party marketing resources.
• Salary range $105,000-$115,000.

About Hay Creek Hotels

Founded in 2005, Hay Creek Hotels was created specifically to combine the intimacy of a boutique hotel with world-class cuisine, cutting-edge technology, unparalleled guest service and the exclusive amenities of a luxury inn. At Hay Creek Hotels, our passion is to pioneer superior service and inspire excitement within the small, independent hotel sector: to ‘Delight & Surprise’ our guests every day. These values are driven by the idea that the best hotels and restaurants are the ones that draw on the spirit, culture and character of their locales. From meticulously renovated historic properties to exciting new-build hotels, we offer some of the most unique and interesting lodging and dining destinations in the United States. Our hotels and resorts are designed to reflect their respective neighborhoods and serve as good neighbors by participating in community events and causes. Through environmentally responsible design and day-to-day management, we adhere to best practices for sustainable operations at every location.

Bringing a hyper-local focus to the hotel dining experience, the restaurants in the Hay Creek Hotels collection form deep connections with respected local farms and providers. Our chefs seamlessly integrate their regions finest meats, seafood and produce with contemporary cooking styles and flavors. Each Hay Creek restaurant is distinguished by sophisticated yet casual ambiance and cuisine that delivers both comfort and surprise with each bite. We are not the average box hotel, and this is not the average dining experience. Dishes are created each night with the perfect balance of texture, flavor, and presentation. Farm-to-table food brings sensational seasonal menus with creative twists on old classics.

Our Core Values and Beliefs;

We promote and support a culture that Delights & Surprises each of our customers, associates, and business partners. Our Host Philosophy encourages each associate to develop the skills necessary to offer outstanding hospitality service outside the scope of their primary job responsibilities. Our Associate Promise is the commitment to truly listen to and communicate openly and honestly with all team members. We embrace Pride Of Ownership to create an, “I can, I am, I own,” empowered approach to everything we do. Partnering in our Local Community and respecting the environment we live in are beliefs we incorporate into daily operations.

To learn more, visit us at www.HayCreekHotels.com

Required Experience

• Recent 5+ years Hotel General Manager experience required
• Experience in New York region preferred
• Strong background in Rooms Division, Sales & Marketing, and F&B operations
• Excellent computer skills including; Excel, Word & Outlook
• Experience in Property Management and POS Software
• Excellent verbal and written communication skills.
• Strong Cost Management skills, with the ability to meet or exceed strict budgetary expectations.
• Daily Revenue and P&L Reporting exposure and knowledge
• Strong background in hotel forecasting preferred
• Comfortable with managing and leading a team with motivation, accountability, and regular follow-up
• Ability to establish a strong service culture and maintain high customer service standards
• Ability to multitask, adapt to change, think quickly, and prioritize effectively in a fast paced and demanding environment while maintaining calmness, composure, and hospitality
• Successful completion of background check and/or DMV check.
• Weekend availability for high volume days is required

The Lodge at Schroon Lake

(Ames, IA – 66,424) The City of Ames, Iowa is seeking a talented, energetic, and resourceful professional, with a passion for local government and customer service, to join its dedicated and high functioning municipal team as Assistant City Manager. This position is one of two Assistant City Managers that report directly to the City Manager. Located in the heart of Iowa, just 35 miles north of the capitol city, Des Moines, Ames is home to over 66,000 people and spans 28 square miles amidst the richest, most productive agricultural land in the world.

Over the past several years, Ames has been routinely recognized in various national rankings for overall quality of life, business climate, educated citizenry, cost of living, and many other indices designed to identify cities in the United States that are among the most livable. As the home of Iowa State University, residents of Ames enjoy access to sporting events, cultural offerings, distinguished speakers, educational opportunities, and entertainment options that are often only found in much larger communities.

The local economy of Ames is clearly underpinned by the enormous economic impact of Iowa State University with a student enrollment of approximately 30,000 students and nearly 16,000 employees. However, beyond higher education, Ames hosts a diverse and robust collection of large and medium-sized employers in the following sectors: healthcare, agriculture, government, manufacturing, finance, and retail.

The City of Ames operates under the Council – Manager form of government. The governing body consists of the Mayor, who is elected at-large to a four-year time, along with six (6) City Council Members, four of which are elected by wards while the remaining two members are elected at-large. Each of the Council Members serve four-year overlapping terms. In addition, there is one ex-officio student member who represents the interests of Iowa State University students on the Council.

The annual operating and capital budget for the City of Ames totals $284 million and the City has 1,200 employees. Ames is a full-service municipal government providing the complete range of traditional local government services along with some less traditional services including an electric utility, operation of a waste to energy facility, a public transit system with Iowa State University and the ISU student government, an ice arena with Iowa State, to name just a handful.

The Assistant City Manager is a highly responsible leadership position within the organization that works under the direction of the City Manager. Major duties and responsibilities of the position include:

• Coordinates activities of various departments including the supervision of department heads.
• Participates on the City’s Executive Leadership Team (ELT).
• Provides staff support to various boards and commissions.
• Develops and administers policies, programs, and projects.
• Attends all City Council meetings and makes presentations to the Council.
• Reviews departmental budget requests.
• Leads assigned collective bargaining efforts.
• Plays a key role in achieving the City Council’s vision and goals for the community.
• May serve as the Acting City Manager in the City Manager’s absence.

In addition to the duties listed above, the Assistant City Manager is also responsible for promoting Excellence Through People (ETP) which is the City’s employee-developed, values-based organizational philosophy. In developing ETP, employees identified 14 core values for the organization. When City of Ames employees live these values every day, the following two goals will be realized: 1.) Citizens will receive exceptional customer service at the best price, and 2.) Employees will experience an enjoyable and stimulating work environment from which personal and professional growth can occur.

The following academic achievements and professional experience are required of all applicants:

• Master’s degree in public administration, business administration, or a related field and at least three years of progressively responsible experience in local government, including three years working in a City Manager’s office, or.
• Bachelor’s degree in public administration, political science, finance, accounting, or a related field and at least seven years of progressively responsible experience in local government, including three years working in a City Manager’s office.
• Some supervisory experience is preferred.

The Ideal candidate for this position will possess many of the following characteristics and attributes:

• Personal integrity and a high sense of personal and professional ethics.
• Practices and advocates for exceptional customer service.
• Strong leadership qualities and administrative abilities.
• Approaches challenges and opportunities with innovation and creativity.
• Thinks and acts strategically.
• High level of motivation; self-starter with exceptional interpersonal skills.
• Is committed to professional development for self and staff.
• Demonstrated knowledge of public sector collective bargaining.
• Significant knowledge of and experience in public sector budgeting.
• Exceptional written and oral communication skills. Is a great listener.
• Experience working with and presenting to the governing body.
• Strong analytical skills and attention to detail.
• Sense of humor.
• A true passion for public service.

The salary range for this position is $111,832 to $173,578 with annual performance-based merit increases. Please note that the starting salary will be determined by the candidate’s experience and qualifications. However, the starting salary will not exceed $135,000. In addition to the salary, the City of Ames provides a comprehensive and generous package of fringe benefits. As a member of the City’s Executive Leadership Team, the Assistant City Manager is required to reside within the Ames corporate limits within six months of the start of employment. The City will provide relocation assistance up to 10% of salary.

To apply for this position, please submit a cover letter, resume, and contact information for five (5) work-related references to www.GovHRjobs.com to the attention of Mark R. Peterson, Vice President, GovHR USA. Please apply by September 15, 2023, at 5:00 pm. Please direct all questions to Mr. Peterson at (309) 825-5091.

The City of Ames is an Equal Opportunity Employer.

City of Ames, Iowa

Overview

About Us

Pegasus leads the way in comprehensive cleaning and maintenance solutions. We leverage cutting-edge technology to create and maintain clean, healthy, and safe indoor environments for commercial, industrial, and manufacturing facilities.

Pegasus was named by Inc. Magazine as one of the “Fastest Growing Private Companies in America”.

When a customer picks up the phone or sees a Pegasus representative at their facility, they know that they are dealing directly with an owner of the company. Everyone has one overriding goal: do whatever it takes to guarantee our customer’s satisfaction. It is our goal to deliver “WOW” experiences through exceeding our customer’s and employee’s expectations. We are quick to respond with care, compassion, and attention to detail. Working as a part of a world-class team to achieve great things together, if our customers and employees don’t rave about Pegasus, then we have failed.

General Responsibilities:

The Operations Manager position manages janitorial operations for a specific client across several work sites. They ensure that profit is generated, costs are controlled, high functioning team is developed, and provides outstanding customer service building long-term relationships with all parties.

Specific Duties / Essential Functions:

• Oversee janitorial operations for designated customer sites across client properties in a specific geographic area. If all sites are not on a contiguous campus’ there may be some driving involved.

• Communicate effectively with employees and clients to ensure fulfillment of performance and quality requirements.

• Represents Company in meeting with customers.

• Offers additional services as appropriate.

• Works in concert with outside parties and other vendors to ensure customer expectations are met.

• Directs team members (employees, supervisors, customer service representatives and managers).

• May entertain customer with meals or other functions, as appropriate, in support of building and maintaining customer relationships.

• Ensure proper safe cleaning practices are employed by staff in the performance of their duties.

• Monitor daily hours worked to remain within budget.

• Capable of operating and teaching subordinates how to safely operate and maintain all types of cleaning and equipment.

• Adhere to company guidelines for employee relations, discipline, and termination procedures. Follow site protocols if any dictated by the customer.

• Ensure a safe working environment for the employees and follow all Safety guidelines and procedures.

• Respond to emergency situations in a timely and efficient manner.

• Resolve and follow-up on all complaints/issues from customers, employees, or others.

• Conduct building inspections on an established basis with customer.

• Perform various administrative duties, including inspection reports and customer change orders and payroll.

• Participates in daily, weekly, monthly, and annual planning process as appropriate.

• Performs all duties and responsibilities in a timely and effective mariner in accordance with established company policies to achieve the overall objectives of this position.

• Keeps VP of Operations promptly and fully formed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action, which may be taken.

• Ability to drive to several job sites each day; valid state driver’s license required.

• Responsible for inventory and ordering of supplies and customers consumable products.

• Other duties as assigned.

Required Skills/Abilities:

• Excellent written and verbal communication skills.

• Establish and maintain a positive relationship with client representatives.

• Customer Retention

• Collaboration Skills

• Communication Proficiency

• Develop and Manage Employees

• Personal Effectiveness/Credibility

• Decision Making

• Problem Solving/Analysis

• Teamwork Orientation

• Technical Capacity

• Data Analysis

• Employee must have experience working with Microsoft Office software applications, including Outlook, Word, Excel, PowerPoint, and Teams.

Reasoning Ability:

• Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form.

• Ability to deal with problems involving several concrete variables in standardized situations.

Supervisory Responsibility:

This position is responsible for managing Supervisors and Leads at the Client location.

Work Environment:

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. While performing some duties of this job, the employee is frequently exposed to fumes or airborne particles, moving mechanical parts and vibration. The noise level in the work environment and job sites can be loud.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to:

• Ability to walk for extended periods across multiple job sites

• Ability to lift and carry up to 30 lbs.

• Ability to bend, reach, stand, and walk for extended periods

• Repetitive use of hands, wrists, arms, and legs, including climbing stairs, use of ladders and keeling or squatting

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Position Type and Expected Hours of Work:

This is a full-time position, working flexible schedule in the morning, evenings, and weekends.

Travel:

Travel is primarily local, although some out-of-area and overnight travel may be expected.

Required Education and Experience:

• High School diploma or equivalent

• 5 Plus years of related experience required

• Valid CA driver’s license with less than two points on driving record

Pegasus

Job Title: Director of Event Operations

Department: Operations

Reports To: General Manager

Supervises: Building Services, Housekeeping, Parking, and Technical Services

FLSA Status: Salaried, Exempt

Compensation:

Range $110,000 to $120,000

General Summary:

Directs and manages the day-to-day activities of the various departments tasked with providing an exceptional event experience to all users of the facility. Responsible for directing the activities of the Building Services, Housekeeping, Parking, and Technical Services activities and managing the Gift Shop and Third-Party Event Related Tenants, as well as the relationship with the exclusive Food & Beverage provider.

Primary Duties and Responsibilities:

Establish goals and objectives for the Event Operations Department.

Establish policies, procedures, and standards to meet the goals and objectives of the Event Operations department.

Establish personnel, budget, equipment, and time programs to meet the goals and objectives of the Event Operations department.

Hires, trains and evaluates all event operations managerial staff. Oversees the hiring, training and evaluation of all event operations personnel. Establishes goals and objectives for direct departments.

Provide Ops support at pre-cons; provide support as Manager on duty. Serve as primary liaison with decorating and other service contractors in the facility.

Direct oversight of implementation of preventive and corrective maintenance for event equipment, special projects.

Review event documents for operational issues. Provide solutions to issues identified. Assure facilities and staff readiness for event support.

Acts as a resource for Sales and Event Management Staff for event based technical inquiries and challenges.

Direct operational oversight for food service operations. Provide solutions to issues identified. Assure facilities and staff readiness for event support.

Collaborate with other directors, review, study, plan, organize, formulate, and implement policies, procedures, and standards for the complex within the framework of ASMG goals and objectives.

Other duties as assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience:

Bachelor’s degree in area applicable to facility management, resource management, or the convention/entertainment industries
Five to seven years experience in facility management or supervision, required
Three to five years supervisory experience, required

Skills and Abilities:

Working knowledge of trades

Working knowledge of convention/trade show industry

Demonstrate excellent communication (verbal and written) and inter-personal skills among all levels of staff and clientele, required

Ability to speak, understand, and read standard English, required;

Work effectively with diverse groups of people among all levels within an organization; skill to work effectively as part of a team

Perform leadership role and job tasks effectively despite sudden deadlines and changing priorities

Excellent attention to detail, problem solving and organizational skills

High degree of judgement, discretion and confidentiality

Provide customer service in a professional considerate manner

Excellent record of dependability and reliability

Customer Service experience

Computer Skills:

Intermediate computer skills including ability to create word documents and excel spreadsheets

Certifications, Licenses, Registrations:

None required

Working Conditions:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be requested to enable individuals with disabilities to perform the essential functions.

Position may require certifications by law and/or job assignment. Position requires frequent walking, climbing stairs, standing on cement floors, turning, stooping, bending, crouching, kneeling, reaching, pushing and pulling; may be subject to adverse working conditions, dust, grime, noise, fumes, wet floors etc., including weather; may require use of an electric cart; requires irregular and/or extended hours, including weekends, evening, and holidays, determined by event schedule and/or department need; Must posses the ability to lift objects up to 50 pounds to desk level; requires radio usage — 2 way hand held.

Note:

Colorado Convention Center/ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor

The essential responsibilities of each position are described under the headings in the job description and may be subject to change at any time due to reasonable accommodation, or other reasons. The job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Applicants who need reasonable accommodation to complete the application process may contact 303-228-8000.

Employment is contingent upon new employees providing documents verifying U.S. citizenship or, for aliens, documents verifying legal permission to work in the United States.
Colorado Convention Center – ASM Global

Operations position at The Seagate Country Club. The course is under renovation and will reopen with the successful candidate leading our high-preforming and member-focused team. The primary focus of the role is delivering an unparalleled member experience, which is paramount to the social fabric of the Club and surrounding community. The ability to consistently look forward, plan effectively, innovate, organize and lead club operations is critical for success in this position.

The successful candidate will have the ability to intuitively understand the need to be visible and highly interactive with members and employees. The Director of Golf Club Operations is ultimately responsible for the day-to-day operation of all golf operations, agronomy, social programs, member events, racquet club and fitness center, together with the respective department heads. In collaboration with the managing director s/he directs strategic and operational matters relating to budget and forecast management, and team member development.

CANDIDATE QUALIFICATIONS

The Club Director of Golf Club Operations will provide leadership and strategic direction and participates in the planning and implementation for both long and short-term business and strategic plans related to the overall club growth and success.

In addition:

• A proven track record of high-level country club relationship expertise
• Minimum 8 years’ experience as a head golf pro or director of golf, or similar career development in golf
• Manage and mentor a team of department heads to include: Head Golf Professional or Director of Golf, Director of Agronomy, Director of Racquets, Director of Fitness and Wellness, Director of Membership, and, indirectly, the Food and Beverage Manager
• Strong leadership and collaboration skills with a passion for hospitality, a member-centric focus and the demonstrated ability to develop employees
• Well-developed verbal, written, and interpersonal communication skills. He or she shall be an active listener and be able to communicate effectively in a multi-cultural work environment
• Have genuine passion about driving member value and satisfaction
• Excellent track record of financial successes and strong financial acumen
• An exemplary steward of resources
• Be an active developer and coach of direct reports and support staff
• Have strong organization skills, attention to detail and the ability to adapt to various situations and needs quickly
• Proven management skills, along with the ability to clearly identify and articulate goals, effectively delegate responsibility and hold others accountable
• Have a strong, working knowledge of information technology, including Microsoft Office Applications, Point-of-Sale front and back of house systems (e.g., Jonas software)

ADDITIONAL POSITION RESPONSIBLITIES

• Maintain the operational quality standards, employee morale, membership spirit.
• Implements general policies established by The Seagate Resort and properly directs their execution
• Currently actively plays and understands the game of golf
• Perform and complete any and all assigned tasks by management
• Be totally familiar with resort operations/locations and be able to direct member/guest and answer guest questions of general facility
• Responsible for maintaining a safe and harassment free property for members and employees alike
• Oversees the care and maintenance of all the Clubs physical assets and facilities.
• Must be able to spend extended lengths of time viewing a computer screen.
• Consistently ensures that the Clubs operated in accordance with all applicable local, state and federal laws
• Knowledge of Horticulture and Arboriculture in Florida environment
• Ability to create, manage, and apply a complete operating budget
• Ability to read and write necessary department reports
• Ability complete appropriate daily / weekly / monthly / quarterly reports
• Communicate in English in a clear, concise pleasant and sincere manner
• Understand direction and correctly, creatively and expediently carry them out
• Ability to praise and discipline both employees and members trimly as necessary with-in the guidelines of the company
• Ensures the highest standards of food, beverage, sports activities, recreations, entertainment and other club services
• Maintain proper cleanliness and sanitation of all the Clubs facilities
• Hold and attend communication manager staff meetings
• Handle multiple requests with poise, accuracy and timeliness
• Understand and practice the policies of The Seagate Country Club
• Use good judgment at all times
• Work long hours when necessary and flexible with schedule. Be able to work weekends, nights, holidays as necessary
• Stand, sit, walk for extend hours, lift carry and push up to 40 plus pounds
• Solicit through personal contact any and all applicable business for the assigned property
• Convert leads into definite memberships together with the Director of Membership
• Attain established goals for membership sales and financial results
• Communicate with all applicable individuals to ensure orderly serving of any and all member accounts. Such communication will fall in the form of call and any other written or electronic correspondence deemed necessary
• Ability to travel and be able to work in the field if necessary
• Identify and participate in various professional associations for the purpose of developing resources
• Implement profit and loss analysis to determine potential profit or loss of any given department
• Responsible cost control management to ensure return on investment for any and all expenditures
• Submit any and all reports on a timely basis
• Communicate effectively with the fellow managers, ownership and stakeholders
• Develop a working knowledge of the various property management system to maximize the property’s potential
• Be knowledgeable of all marketing programs and services offered by the company to maximize clubs’ memberships
• Be available for miscellaneous special projects as directed
• Must be able to judge the profitability of new business and effectively negotiate business to maximize sales revenue
• Must be able to prioritize and manage accounts
• Must possess excellent oral and written communication skills and be able to deliver presentations for member relations and internal meetings
• Must have a working knowledge of Microsoft Word and Excel, Power Point computer programs and be able to create correspondence, spreadsheets, etc.
• All other as assigned

The Seagate

Simpli, a woman-owned and operated company, enhances the workplace experience through on-site and virtual platforms that blend events & experiences, amenity management, wellness, concierge services and technology. We combine the power of people and technology to amplify building amenities, create memorable experiences, increase well-being, and build lasting relationships for our partners. With our reputable team and seamless technology, Simpli is on the forefront of providing clients with unique and engaging workplace experience solutions.

With our continued growth, we are excited to announce that we are hiring a Workplace Experience Manager for a new account in Denver.

Job Summary

The Workplace Experience Manager will be responsible for elevating the office experience by providing memorable hospitality experiences, developing property specific programming, creating local partnerships, and generating excitement & engagement throughout the building community. You will be the connector, experience creator, and the person everyone knows within the building. You will have exceptional skills in customer service, strong knowledge of the local community, be hospitality-focused and have strong attention to detail.

Responsibilities:

Experience, Hospitality, & Event Management

• Strategic development of ongoing calendar of events and activations to improve the tenant experience and engagement at the building. Examples include wellness programs, interactive activities, happy hours, workshops, charity initiatives and traditional social events.
• Seamless execution that includes vendor negotiations, proposals, onsite logistics, and marketing of event to maximize participation and measuring ROI using pre-determined success standards.
• Ensuring the achievement of company-wide and account specific goals & objectives for all programs, technology, services, and events.
• Playing a key role in driving recruitment of new members and retention of current members through both self-initiated strategies and brand-wide directed approaches.
• Capturing program/event feedback and data to maximize the ROI and learnings of all programs and events.
• Cultivating relationships with local businesses to expand partnerships and generate content that is desirable to client base.
• Translating experienced inter-personal communication skills to relay a welcoming presence and form relationships with individuals and groups within the building community. Project an approachable and professional image in personal appearance, manner, and demeanor. Resolve tenant challenges with professionalism and patience within a timely manner.
• Exhibiting the passion to learn the overall market dynamics, stay on trend with workplace and employee engagement best practices and impart knowledge as the workplace experience expert to your clientele.
• Demonstrating familiarity with local culture through program concepting contributions and application to execution.
• Providing boots on the ground assistance for leasing tours, broker event planning, attraction, and retention initiatives.
• Developing and managing a strong relationship with the on-site property management team for partnership and support with day-to-day activities.
• Supporting companies and individuals with Concierge Services to provide work-life balance and engagement initiatives. Services may include catering, event planning, entertainment, travel & transportation, well-being and time-saving services.
• Management of tenant engagement app:
• Executing engagement strategies to drive adoption and engagement.
• Generating content highlighting all property events & experiences as well as custom value-add content to enhance the UX.
• Input content into app ensuring accuracy of details and style guidelines are met.
• Routinely review app for accuracy and minimum content requirements.

Marketing and Relationship Building

• Managing, nurturing, and developing a strong rapport with clients with a goal of building relationships, fostering client trust and increasing participation in programs and services.
• Consistently identifying and attracting new clients through a variety of engagement strategies, both online and offline, such as email marketing, calls and in-person meetings.
• Promoting technology, experiences, and programs with various marketing initiatives to drive tenant engagement and maintain program growth and sustainability.
• Managing procurement of marketing materials for leasing, marketing, and digital offerings

Qualifications

At Simpli we value Innovation, Well-Being, Perseverance and Empowerment. Our employees describe our company culture as positive, fun, supportive and creative. If the below qualifications sound like you, we invite you to explore joining our team:

• A Bachelor’s degree (Marketing/Hospitality a plus)
• Prior experience within the commercial real estate sector or with employee engagement a plus
• Strong computer skills (Microsoft Office Suite, Canva, WordPress)
• Relationship building skills with the ability to recognize client needs and motivation
• Event management, digital content, or Hospitality experience a plus
• Ability to be creative, problem solve and deliver strong results
• Self-motivated, organized, and proactive
• Strong organizational and collaboration skills
• Ability to effectively strategize, prioritize, and execute

Benefits/Perks

Simpli recognizes the importance of work/life balance not only for our clients but for our employees as well. As a member of our team you can take advantage of:

• A Monday – Friday work schedule
• Paid Holidays
• Paid Vacation and Sick Time
• Paid Day Off for Your Birthday
• Comprehensive Medical Insurance with Employer Contribution
• Vision Coverage
• Dental Insurance
• Retirement Plan
• Life Insurance
• Accident & Sickness Insurance Plans
• Voluntary Short-term Disability
• Industry/Hospitality Perks

For more information about our company and our services, please visit:

Website – www.simpliengage.com

Facebook – www.facebook.com/simplienage/

LinkedIn – www.linkedin.com/company/simpliengage/

Instagram – @simpliengage

Simpli