Want to work from home? Citi is now hiring customer service representatives to work at home.
Citi provides financial solutions for their clients to achieve outcomes that shape communities, businesses and the world of finance. Now, Citi is now hiring customer service representatives to work at home.
According to the job posting, Citi is looking for “highly motivated, energetic and dedicated individuals to fill the role of Customer Service Home Agent. This role is a fast-paced and challenging position that relies on the ability to think and react quickly, formulate creative solutions to pressing problems and serve clients with dedication. Representatives will interact with clients to address and resolve inquiries by taking ownership of the client experience. ”
A Citi Customer Service Representatives job responsibilities include:
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Serve as the human voice and personality behind the Citi brand providing quality customer service with each and every  client interaction
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Effectively break down information and identify opportunities to gain client agreement and trust
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Take ownership of every client experience
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Utilize good judgment and understanding of company policy to effectively make decisions to resolve client issues
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Achieve monthly individual and team based targeted performance goals
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Commit to treating clients and teammates with the utmost integrity and respect
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Challenge yourself and raise the bar for excellence in customer service
Employees can work from home after they have been employed for six months.
