What are we building?
Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social casino company in the world. We’re building a team that resonates passion for learning, operating and building new products and technologies for millions of consumers. We care about each customer’s interaction, experience, behavior, and insight and strive to ensure we’re always acting authentically.
Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, the new Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality. We’re taking that foundation of success and bringing it to the digital space — ready to join us?
What’s the position?
Reporting into the VP of Marketing, as a vital member of the casino marketing team, you’ll help expand Hard Rock Digital’s Casino business, across multiple jurisdictions. Working hand in hand with the casino platform, product, marketing, commercial, operations, data and regulatory teams you will combine your outstanding knowledge of the online casino customer and experience to play a leading role in driving forward the future growth and direction of the digital casino business.
Responsibilities for this role include:
- Delivery of a comprehensive and effective CRM programme, developing multi-channel strategies focused on cross selling our online sports and casino customers to new product experiences, as well as up selling existing customers to increase recency, frequency and value
- Partner with our OMNI Channel team to x-sell brick and mortar and Free to play customers to our real money gaming products and services.
- Work closely with our Integrated Marketing team, and work with both central and local teams to create attention grabbing marketing programmes & initiatives, leveraged across all touch points from acquisition to retention, driving growth and profitability
- Deliver a compelling and effective promotional roadmap, tailored to provide each of the key player cohorts with relevant offers
- Continue to optimize the full customer lifecycle management programme, from early life / onboarding, through to yield management, churn prevention and reactivation
- Establish KPI targets and measurement frameworks to ensure all campaigns are designed with a specific target objective and desired outcome
- Define approaches to manage frequency of player contact across multiple channels, while ensuring maximum audience reach and engagement
- Ensure that all campaign activity is within budget and delivers demonstrable RPO / drives core KPIs
- Implement and maintain a comprehensive but efficient quality assurance process to ensure campaigns are aligned with brand guidelines, as we as regulatory guidelines and legislation
What are we looking for?
In this team we need people who have a deep understanding of online casino customers, the games, promotions and product features that produce ongoing world class customer experiences, what the key competition are up to and the wider market trends.
To be successful in this team you will:
- Possess at least 3+ years’ experience in a casino CRM role
- Have excellent reporting & analytical skills
- Be highly organised and structured, with the ability to work at an incredible pace, working across multiple tasks and teams
- Drive continuous improvement in processes and procedures to ensure the customer always receives a seamless, and where possible, frictionless experience
- A natural communicator to both internal and external teams, with strong stakeholder management and influencing skills
- Live and breathe all things casino and have a genuine passion and understanding what makes a great casino product and promotions portfolio
- Understand the online casino landscape and where new and existing opportunities might be
- Embrace new ideas and ways of thinking when it comes to casino product and promotions innovation
- Enjoy working in an ever-changing landscape, where no day is the same
What’s in it for you?
We offer our employees more than just competitive compensation. Our team benefits include:
- Competitive pay and benefits
- Flexible vacation allowance
- Flexible work from home or office hours
- Startup culture backed by a secure, global brand
- Opportunity to build products enjoyed by millions as part of a passionate team
Roster of uniques
We care deeply about every interaction our customers have with us, and trust and empower our staff to own and drive their experience. Our vision for our business and customers is built on fostering a diverse and inclusive work environment where regardless of background or beliefs you feel able to be authentic and bring all your talent into play. We want to celebrate you being you (we are an equal opportunity employer).
Hard Rock Digital
Related jobs:
Senior Broadcast Production Runner – Special Olympics Flag Football
Job Description
A leading sports broadcasting network is seeking an experienced Runner II to support operations and production teams during coverage of Special Olympics Flag Football events. This role is ideal for seasoned production professionals with live remote broadcast experience who can assist with logistics, crew coordination, and on-site operational support.
The selected candidate will work closely with production staff to help ensure smooth event execution while supporting broadcast operations throughout the competition.
Job Responsibilities
- Support operations and production teams during live sports broadcasts
- Run errands and deliver production materials as needed
- Coordinate announcer arrivals and departures
- Distribute information to crew members and production staff
- Assist with show-related logistics and event operations
- Check in and out daily with the operations team
- Execute production support duties as assigned
- Help maintain efficient workflows throughout the event
- Adapt to changing production schedules and operational needs
Requirements
- Must live within 100 miles of the event location
- Must be at least 21 years old
- Authorized to work in the United States
- Valid driver’s license required
- Minimum of 8 shows worked as a regional-level runner in live remote productions
- Reliable cellphone, text, and email communication
- Strong organizational and multitasking abilities
- Positive attitude and proactive work ethic
- Ability to work effectively in a fast-paced environment
- Knowledge of basic broadcast operations
- Familiarity with the local area and venue preferred
- Ability to lead and support other runners when necessary
Compensation
- Paid sports broadcast production opportunity
- Work on Special Olympics Flag Football coverage
- Gain experience with a major sports media production team
- Networking opportunities within the broadcast and sports media industry
- Opportunity to contribute to a nationally recognized sporting event
Senior Broadcast Production Runner
Job Description
A leading sports broadcasting network is seeking an experienced Runner II to support operations and production teams during coverage of the 2026 Special Olympics. This role is ideal for seasoned production professionals with extensive live event experience who can assist with logistics, crew coordination, and operational support across multiple competition venues.
The selected candidate will play a key role in helping production teams execute successful remote broadcasts while supporting event operations throughout the competition schedule.
Job Responsibilities
- Support operations and production teams during live sports broadcasts
- Run errands and deliver production materials as needed
- Coordinate announcer arrivals and departures
- Distribute information to crew members and production staff
- Assist with show-related logistics and event operations
- Check in and out daily with the operations team
- Execute production support duties as assigned
- Help maintain efficient workflows across multiple event locations
- Adapt to changing schedules and production needs
Requirements
- Must live within 100 miles of the event location
- Must be at least 21 years old
- Authorized to work in the United States
- Valid driver’s license required
- Minimum of 8 shows worked as a regional-level runner in live remote productions
- Reliable cellphone, text, and email communication
- Strong organizational and multitasking skills
- Positive attitude and proactive work ethic
- Ability to work effectively in a fast-paced environment
- Knowledge of basic broadcast operations
- Familiarity with the local area and venue preferred
- Ability to lead and support other runners when needed
Compensation
- Paid sports broadcast production opportunity
- Work on coverage of the 2026 Special Olympics
- Gain experience with a major sports media production team
- Networking opportunities within the sports broadcasting industry
- Potential for multiple workdays depending on competition assignments
Senior Broadcast Production Runner
Job Description
A major sports broadcast production is seeking an experienced Runner II to support operations and production teams during a live professional football broadcast. This opportunity is ideal for seasoned production professionals with extensive live event experience who can assist with logistics, crew coordination, and operational support for a remote sports broadcast.
The selected candidate will help ensure smooth event execution by supporting production staff, coordinating logistics, and assisting with critical broadcast-related responsibilities.
Job Responsibilities
- Support operations and production teams during a live sports broadcast
- Run errands and deliver production materials as needed
- Coordinate announcer arrivals and departures
- Distribute information to crew members and production staff
- Assist with show-related logistics and event operations
- Check in and out daily with the operations team
- Execute production support duties as assigned
- Maintain flexibility in a fast-paced live event environment
Requirements
- Must live within 100 miles of the event location
- Must be at least 21 years old
- Authorized to work in the United States
- Valid driver’s license required
- Minimum of 8 shows worked as a regional-level runner in live remote productions
- Reliable cellphone, text, and email communication
- Strong organizational and multitasking skills
- Positive attitude and proactive work ethic
- Ability to work effectively in a fast-paced environment
- Knowledge of basic broadcast operations
- Familiarity with the local area and venue preferred
- Ability to lead and support other runners when necessary
Compensation
- Paid sports broadcast production opportunity
- Work on a live professional football broadcast
- Gain experience with professional television production teams
- Networking opportunities within the sports broadcasting industry
Senior Broadcast Production Runner
Job Description
A major sports broadcasting network is seeking an experienced Runner II to support operations and production teams during a live professional football broadcast. This role is ideal for seasoned production professionals with extensive live event experience who can assist with logistics, crew coordination, and operational support throughout a remote sports broadcast.
The selected candidate will help ensure smooth event operations by supporting production staff, coordinating logistics, and assisting with critical broadcast-related tasks.
Job Responsibilities
- Support operations and production teams during a live sports broadcast
- Run errands and deliver production materials as needed
- Coordinate announcer arrivals and departures
- Distribute information to crew members and production staff
- Assist with show-related logistics and operational tasks
- Check in and out daily with the operations team
- Execute production support duties as assigned
- Help maintain efficient workflows during live event coverage
Requirements
- Must live within 100 miles of the event location
- Must be at least 21 years old
- Authorized to work in the United States
- Valid driver’s license required
- Minimum of 8 shows worked as a regional-level runner in live remote productions
- Reliable cellphone, text, and email communication
- Strong organizational and multitasking skills
- Positive attitude and ability to work in a fast-paced environment
- Knowledge of basic broadcast operations
- Familiarity with the venue and local area preferred
- Ability to help lead and support other runners when needed
Compensation
- Paid sports broadcast production opportunity
- Work on a live professional football broadcast
- Gain experience with a leading sports media production team
- Networking opportunities within the broadcast and sports media industry
Senior Broadcast Production Runner
Job Description
A major sports broadcasting network is seeking an experienced Runner II to support operations and production teams during a live NCAA Baseball Regional broadcast. This role is designed for seasoned production professionals with substantial live event experience who can assist with logistics, crew coordination, and operational support throughout a multi-day remote broadcast.
The selected candidate will play a key role in ensuring smooth event operations while supporting production staff, announcers, and broadcast personnel on site.
Job Responsibilities
- Support operations and production teams during live remote broadcasts
- Run errands and deliver production materials as needed
- Coordinate announcer arrivals and departures
- Distribute information to crew members and stakeholders
- Assist with show-related logistics and operational tasks
- Check in and out daily with the operations team
- Execute production support duties as assigned
- Help maintain efficient workflow throughout the event
Requirements
- Must live within 100 miles of the event location
- Must be at least 21 years old
- Authorized to work in the United States
- Valid driver’s license required
- Minimum of 8 shows worked as a regional-level runner in live remote productions
- Reliable cellphone, text, and email communication
- Strong organizational and multitasking skills
- Positive attitude and ability to thrive in a fast-paced environment
- Familiarity with the venue and local area preferred
- Ability to help lead and support other runners when needed
- Knowledge of basic broadcast operations
Compensation
- Paid sports broadcast production opportunity
- Work on a major NCAA Baseball Regional broadcast
- Gain experience with a leading sports media production team
- Networking opportunities within the broadcast and sports media industry
Broadcast Production Runner
Job Description
A major sports broadcast production is seeking an experienced Runner to support operations and production teams during a live championship game broadcast. This position is ideal for individuals with production assistant or broadcast experience who can thrive in a fast-paced environment and help ensure a successful live event.
The selected candidate will assist with logistics, crew coordination, information distribution, and other production-related responsibilities throughout the event.
Job Responsibilities
- Support operations and production teams during a live sports broadcast
- Run errands and deliver production materials as needed
- Assist with announcer arrivals and departures
- Distribute information to crew members and production staff
- Help coordinate on-site logistics and event operations
- Perform various production-related tasks as assigned
- Maintain flexibility in a fast-changing live event environment
- Assist with general broadcast support duties
Requirements
- Must live within 100 miles of the event location
- Must be at least 21 years old
- Authorized to work in the United States
- Valid driver’s license required
- Previous Runner or Production Assistant experience required
- Reliable cellphone, text, and email communication
- Strong organizational and multitasking abilities
- Positive attitude and proactive work ethic
- Ability to work effectively in a fast-paced production environment
- Familiarity with the local area and venue preferred
- Basic understanding of broadcast operations
Compensation
- Paid sports broadcast production opportunity
- Work on a live championship game broadcast
- Gain experience with professional television production teams
- Networking opportunities within the sports media industry
Broadcast Production Runner
Job Description
A major sports broadcast production is seeking an experienced Runner to support on-site operations during a live semifinal game broadcast. This role is ideal for production assistants and broadcast professionals who thrive in fast-paced environments and have experience supporting live television or remote productions.
The selected candidate will assist operations and production teams, coordinate logistics, and help ensure the smooth execution of broadcast activities throughout the event.
Job Responsibilities
- Assist production and operations teams during live broadcast events
- Run errands and deliver materials as needed
- Coordinate announcer arrivals and departures
- Distribute information to crew members and stakeholders
- Support show-related logistics and operational tasks
- Adapt to changing production needs and priorities
- Assist with general broadcast and event operations
Requirements
- Must live within 100 miles of the event location
- At least 21 years old
- Authorized to work in the United States
- Valid driver’s license required
- Previous Runner or Production Assistant experience required
- Reliable phone, text, and email communication
- Strong organizational and multitasking skills
- Positive attitude and ability to work in a fast-paced environment
- Familiarity with the local area and venue preferred
- Knowledge of basic broadcast operations
Compensation
- Paid broadcast production opportunity
- Work on a high-profile live sports broadcast
- Gain experience with professional television production teams
- Networking opportunities within the sports broadcasting industry
Parabolic Microphone Operator Needed for UFL Championship Broadcast
Job Description
ABC is now hiring a parabolic microphone operator for the UFL Championship Game at Audi Field in Washington, D.C. This live sports broadcast crew role is ideal for individuals with experience in sports production or a strong understanding of football gameplay. The selected operator will capture field audio using a wired parabolic microphone dish while moving along the sidelines during the championship event.
Job Responsibilities
- Operate a wired parabolic microphone dish during the live championship broadcast
- Capture on-field and sideline audio throughout gameplay
- Move along the sidelines or endline while following the action
- Coordinate with the live production and audio teams
- Maintain professionalism in a fast-paced outdoor production environment
Requirements
- Must live within 65 miles of the event location
- Physically fit and able to stand for extended periods
- Comfortable working outdoors in varying weather conditions
- General understanding of football and live sports coverage preferred
- Ability to follow live production direction efficiently
Compensation
- Paid crew opportunity for a live championship sports broadcast
- Gain valuable experience in live television production
- Opportunity to work with professional broadcast crews
- Build industry connections in sports entertainment production
Parabolic Microphone Operator Needed for ESPN Football Broadcast
Job Description
ESPN is now hiring a parabolic microphone operator for a live football broadcast covering the Houston Gamblers vs. Birmingham Stallions game at Protective Stadium in Birmingham, Alabama. This crew position is ideal for individuals with sports production experience or a strong understanding of football gameplay. Operators will capture live field audio using a wired parabolic microphone dish while moving along the sidelines during the event.
Job Responsibilities
- Operate a wired parabolic microphone dish during the live game broadcast
- Capture on-field and sideline audio throughout gameplay
- Move along the sideline or endline to follow the action
- Coordinate with the broadcast production crew during the event
- Work outdoors in varying weather conditions
Requirements
- Must be physically fit and able to stand for extended periods
- Comfortable working outdoors during live sporting events
- General understanding of football and live sports coverage preferred
- Ability to follow fast-paced live production direction
- Must be available to work in Birmingham, Alabama
Compensation
- Paid crew opportunity for a live ESPN sports broadcast
Crew Members for Theatre Production “Bird-Brained / Feathers”
Job Description
An upcoming theatre production titled Bird-Brained / Feathers is seeking passionate and creative crew members to join the production team. This opportunity is ideal for theatre professionals and emerging creatives interested in gaining hands-on experience in live stage production and collaborative storytelling.
Job Responsibilities
- Support the technical and creative execution of the theatre production
- Collaborate with directors, performers, and production staff
- Assist with rehearsals, technical preparation, and live performances
- Maintain professionalism throughout the production process
- Contribute to a smooth backstage and technical operation
Requirements
- Experience in theatre production or live events preferred
- Open crew positions include:
- Stage Manager
- Lighting Designer
- Sound Designer
- Prop / Costume Designer
- Strong teamwork and communication skills
- Ability to work in a collaborative creative environment
- Passion for theatre and live performance production
Compensation
- Unpaid opportunity
- Negotiable stipend if the production becomes profitable
- Professional theatre production experience
- Opportunity to collaborate with creative industry professionals
Assistant for Entertainment Publicity and Brand Management Team
Job Description
A fast-growing entertainment publicity and brand management company is now hiring an Assistant to support daily operations in Atlanta or Los Angeles. This opportunity is ideal for motivated individuals interested in entertainment, branding, media, and creative project coordination.
The role requires strong organizational skills, professionalism, and the ability to thrive in a fast-paced environment while supporting publicity, brand management, and administrative efforts.
Job Responsibilities
- Assist with daily operations and team coordination
- Support entertainment publicity and brand management projects
- Help organize schedules, communications, and administrative tasks
- Collaborate with team members on creative and business initiatives
- Maintain professionalism while managing multiple responsibilities
Requirements
- Must be based in Atlanta or Los Angeles
- Reliable transportation required
- Strong communication and organizational skills
- Professional, resourceful, and detail-oriented attitude
- Ability to multitask in fast-paced work environments
- Interest in entertainment, branding, and media preferred
Compensation
- Opportunity to gain experience in entertainment publicity and branding
- Professional networking and career growth opportunities
- Collaborative and creative team environment
- Hands-on experience in media and entertainment operations
Junior Publicist for Entertainment Brand Management Company
Job Description
A growing entertainment publicity and brand management company is now hiring an experienced Junior Publicist to join its team in Atlanta or Los Angeles. This opportunity is ideal for ambitious publicity professionals who are passionate about entertainment, media relations, culture-driven campaigns, and brand development.
The role involves supporting publicity initiatives, managing communications, and helping execute impactful campaigns for clients in the entertainment and branding space.
Job Responsibilities
- Assist with entertainment publicity campaigns and media outreach
- Support brand management and public relations efforts
- Coordinate communications, scheduling, and press-related tasks
- Help develop creative campaign strategies and promotional initiatives
- Maintain professionalism in fast-paced entertainment environments
Requirements
- Previous publicity experience required
- Must be based in Atlanta or Los Angeles
- Reliable transportation required
- Strong communication and organizational skills
- Professional, creative, and resourceful mindset preferred
- Ability to multitask and manage deadlines effectively
- Passion for entertainment, branding, and media relations
Compensation
- Opportunity to grow within the entertainment publicity industry
- Hands-on experience with brand management and PR campaigns
- Networking opportunities in entertainment and media
- Collaborative and fast-paced creative work environment