Global People & Culture Manager

POSITION DESCRIPTION:

The Global People & Culture Manager will lead and direct the routine functions of the Human Resources (HR) department including hiring and interviewing staff, administering pay, benefits, and leave, and enforcing company policies and practices. This position will also be responsible for the HR operations in the North American (NA) region.

ROLES & RESPONSIBILITIES:

Strategic

• Develop and implement HR strategies and initiatives for Global and NA that align to the overall mission and strategy of the organization, resulting in innovative, best practices and policies that will serve the full range of OX Tools’ HR needs to help build a high-performing culture.

Operational

• Proactively manage talent acquisition processes, including sourcing, testing, interviewing, hiring and the timely onboarding of new employees.
• Maintain a competitive approach by advising on HR programs and processes to enhance talent attraction, retention, development, and succession.
• Develop comprehensive approaches to employee development, retention and onboarding by refining or creating compensation and benefits, career paths and employee development, succession planning, and learning opportunities as appropriate to the needs of OX Tools.
• Manage and implement compensation strategies through benchmarking of market analysis and pay surveys.
• Mediate employee relations and performance issues and provide guidance and counsel on appropriate methods of performance management, grievances and/or other HR related matters.
• Handle investigation and resolution of employee issues, concerns and conflicts with the utmost confidentiality.
• Oversee employee disciplinary meetings, terminations, and investigations.
• Collaborate with divisional areas to identify on HR areas of opportunity and to ensure all required actions are carried out in the spirit of continuous improvement.
• Maintain the Global HRIS system and ensure all employee records are kept up to date at all times.
• Develop and monitor overall HR strategies, systems, tactics and procedures across the organization.

Culture & Development

• Provide advice, coaching and support to managers/leaders to develop and improve people management and capability.
• Support current and future business needs through the development, engagement, motivation and support of our most valuable asset – Our people.
• Oversee and manage the performance appraisal process to drive high engagement and performance.
• Manage and monitor pay plan, benefits and reward and recognition programs.
• Report to management and provide decision support through HR metrics.
• Create learning and development programs and initiatives that provide developmental opportunities for all employees.
• Maintain compliance with federal, state, and local employment laws and regulations, and recommended best practices; review policies and practices to maintain compliance.
• Maintain knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.

SKILLS & EXPERIENCE:

• Degree in Human Resources or equivalent
• Thorough knowledge of employment-related laws and regulations
• In-depth knowledge of HR Best Practices
• Ability to interpret legislation and provide accurate advice
• Proven working experience as an HR Manager or other HR Executive
• People oriented and results driven
• Demonstrable experience with Human Resources metrics
• Knowledge of HRIS systems and databases
• Ability to architect strategy along with leadership skills
• Excellent active listening, negotiation and presentation skills
• Competence to build and effectively manage interpersonal relationships at all levels of the company
• Effective relationship building, networking and influencing skills
• Excellent communications skills – written, verbal and interpersonal – with an ability to tailor communication style to diverse audiences
• Excellent organizational skills and attention to detail
• Strong analytical and problem-solving skills
• Ability to prioritize tasks and to delegate them when appropriate
• Ability to identify, analyze and develop effective solutions to problems
• Ability to act with integrity, professionalism, and confidentiality.

OX Tools Global