(Note: This position is to work on board)
POSITION SUMMARY
Manages all entertainment and entertainment technical aspects of the main theater and the smaller venues onboard. Maintains the artistic standards and intentions of the Producer, Director and Technical Designer for the production shows. Manages the maintenance program all entertainment technical spaces
Each shipboard employee may be required to perform all functions in various venues and throughout the ship.
1. Coordinates production plans and directs activities of stage crew and performers during rehearsals and performances in the main theater. Oversees all pre-sets and all post performance “put-away.”
2. Coordinates the usage and scheduling of the main showroom and other entertainment lounges and ensures consistent technical support of all meetings, activities and entertainment for special group functions such as but not limited to charters, affinity, promotional, incentive, presentations, and various theme night arrangements.
3. Show call in.
4. Ensures that the integrity of the production shows are maintained.
5. Attends cruise director and/or entertainment department staff meetings as required and disseminates notes or important information to appropriate staff members. Also, may be required to attend technical meetings with the ship’s electricians, facilities manager, shoreside management, contractors and vendors, etc.
6. Takes part in all required inspections of the entertainment areas onboard. Works with the entertainment staff to see that these areas are prepared for inspection and that any items which fail are corrected immediately.
7. Manages the theatrical program in accordance with company policies and SOPs. Assigns duties and responsibilities to employees. Observes and evaluates employees and work procedures to ensure quality standards and services are is met.
8. Provides on-the-job training to staff members to strengthen their current
performance and to prepare them for possible advancement where applicable. Initiates personnel actions such as requests for promotion, counceling and discharges in conduction with the cruise director and HR manager as needed.
9. Schedules, attends and oversees all rehearsals and performances in conjunction with the Dance Captain, musical director and/or onboard technical staff, combined or individually.
Performs related duties as required. This position description in no way states or implies that these are the only duties to be performed by the shipboard employee occupying this position. Shipboard employees will be required to perform any other job-related duties assigned by their supervisor or management.
QUALIFICATIONS
· Minimum 5 years show stage management experience in Broadway and Vegas style productions in professional theatre or equivalent.
· Knowledge of technical equipment: such as sound, light and rigging.
· Knowledge of music and dance as it pertains to theatrical performances.
· Knowledge of international theatrical production preferred.
· Demonstrated aptitude for the financial aspects of a theatrical operation.
· Demonstrated aptitude for the management of headcount within assigned area, as it relates to and supports the business needs of the vessel.
· Knowledge of principles and processes for providing customer and personal service including needs assessment, problem resolution and achievement of quality service standards.
· Knowledge of policies and practices involved in the human resources function. Ability to manage the international staff in a positive and productive
manner by motivating, developing and managing employees as they work.
· Ability to utilize and administer the disciplinary action process through coaching and counseling to improve performance or terminate employment.
* MUST HAVE AUTOMATION EXPERIENCE.
·Education: Bachelors, Associates, or Fine Arts degree in theater, stage management, technical arenas preferred.
KNOWLEDGE AND SKILLS
· Ability to speak English clearly, distinctly and cordially with guests.
· Ability to read and write English in order to understand and interpret written procedures. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, supervisors and co-workers.
PHYSICAL REQUIREMENTS
While performing the duties of this job, the shipboard employee is regularly required to stand; walk; use hands to touch, handle, or feel; reach with hands and arms; talk or hear; and taste or smell. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Royal Caribbean Group
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