TENANT SERVICES COORDINATOR
JOB DESCRIPTION
Company Background
Founded in 1993, DivcoWest is a multi-disciplinary real estate investment firm headquartered in San Francisco, with offices in Los Angeles, Menlo Park, Boston, Washington DC, Austin, and New York City. Known for our long-standing relationships and track record of success in innovation markets, DivcoWest combines entrepreneurial spirit with an institutional approach. As of Q1 2023, DivcoWest has over $18 billion in assets under management and has acquired or developed nearly 60 million square feet of commercial real estate primarily across the United States.
DivcoWest aims to create environments that inspire ingenuity, promote growth, and enhance the health, happiness, and well-being of all people. A disciplined code of ethics is at the core of all that we do. We believe that the collective energy of a diverse team is what drives our creative ideas and solutions.
Summary
DivcoWest is seeking a strategic and collaborative professional to join our commercial property management team working at The Ranch—one of three campuses in The Sand Hill Collection (SHC) in Menlo Park (https://sandhillcollection.com/). As the Tenant Services Coordinator, you will be engaged in a wide range of responsibilities and experiences, including supporting implementation of the Master Plan involving major site renovations and existing building operations. This individual will report to and collaborate with the Senior Property Manager.
This role requires 5 days in office at our Menlo Park, CA location.
The ideal candidate for this role should be comfortable working and contributing to a team, enjoy being in a busy environment where new and complex transactions occur, and interact with people at various levels within and outside the organization. The property type is Class A Office.
SHC represents roughly 44% of office inventory along Sand Hill Road and is an exceptional cluster of world-class office space, activated open spaces, and on-site amenities in one vibrant community. As an integrated collective, SHC delivers approximately 552,000 square feet across nearly 50 total acres, three campuses, and 21 office buildings along the most coveted stretch of Sand Hill Road.
Interested candidates should send their resumes to Aida Moradi: [email protected].
Responsibilities:
· Welcome visitors and clients in a professional, courteous, and helpful manner.
· Screen and/or forward calls to appropriate staff.
· Function as liaison between tenants and property manager/senior property manager for property related issues.
· Dispatch service calls, enter into the order software, Building Engines, and follow-up to ensure satisfactory completion.
· Draft tenant memos and letters.
· Schedule any maintenance required for office machines and computers.
· Order office supplies and building supplies, business cards and stationery.
· Order hospitality supplies and keep a well-stocked kitchen/refrigerator.
· Produce vendor repair agreements, maintain vendor files, supervise vendors as requested and monitor vendor insurance.
· Maintain contacts lists and emergency information, hard and soft copy tenant, and other property files.
· Review and manage certificates for vendors and tenants via Building Engines.
· At the direction of the property manager, visit tenants for any tenant related issues i.e., janitorial, pest control, etc.
· Assist property manager with plans and coordination of tenant events or other special projects.
· Assist with updating and maintaining tenant handbook, order tenant move-in gifts, order holiday gifts and assist with planning of annual tenant events.
· Input access card data as directed.
· Distribute keys to vendors and maintain key long.
· Supports annual expense budget preparation to include but not limited to gathering vendor quotes for contracted services.
· Assist property manager with monthly accounting re-classes and accruals.
· Scan, enter and code invoices in Nexus Payable invoice processing system. Prepare necessary check requests; input related data and processing within established guidelines. Research and respond to internal and external inquiries. Research invoices and payments to insure timely and accurate payment.
· Responsible for tenant billbacks and generate invoice via Building Engines.
· Follow up on all delinquencies via Management Reports Inc. (MRI). Obtain aging report for property manager and deliver standard tenant correspondence to address delinquencies.
· Assist in tenant ledger adjustments.
· Assist in review of monthly rent edits.
Qualifications:
· 4-year college degree preferred.
· 2 years administrative, clerical, accounting, or tenant services/customer relations experience.
- Prior experience working in property management, commercial real estate, or financial services industries preferred.
- Management Reports Inc. (MRI), Building Engines and Nexus or similar systems experience preferred.
- Understanding of general accounting and financing a plus.
- Working knowledge of accounts payable, receivables, and expenditures is desired.
- Experience with data entry, basic reporting, filing, answering phones, scheduling, excellent verbal, and written communications skills are necessary.
- Great telephone skills; pleasant and courteous; excellent customer service.
- Present a professional, positive image that reflects well with the organization.
- Reliable and punctual.
- Excellent computer skills, including proficiency in in Microsoft Office Products (Excel, Work, Outlook, and PowerPoint).
- Ability to work independently and within a team to build relationships and interact effectively with all members of the company.
- Ability to multi-task, work successfully under pressure, and effectively prioritize and manage time and workload to meet property and client needs.
- A desire to work within a diverse, collaborative, and professional environment.
The person in this position must be able to:
· Remain in a stationary position for 75% of the time working on a computer and attending virtual meetings.
· Occasionally move about the office to access file cabinets, office technology, and attend meetings etc.
Compensation:
· $60,000-$70,000
· Annual bonus opportunity
· Full benefits
Divco West Services, LLC (“Company”), an equal opportunity employer, is committed to equal opportunity for all employees and applicants. The Company recruits, hires, trains, promotes, pays, and administers all personnel actions without regard to race, color, religion, sex (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), sex stereotyping (including assumptions about a person’s appearance or behavior, gender roles, gender expression, or gender identity), gender, gender identity, gender expression, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status, citizenship status, sexual orientation, genetic information, or any other status protected by applicable law. We interpret these protected statuses broadly to include both the actual status and also any perceptions and assumptions made regarding these statuses. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Please review our company Privacy Policy regarding the use of any personal information you provide us at: https://www.divcowest.com/privacy-policy/
This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits, and all other privileges, terms, and conditions of employment. This policy and the law prohibit employment discrimination against any employee or applicant on the basis of any legally protected status outlined above.
DivcoWest
Related jobs:
Casting Call: Oakland Club Goers for the Film “Boosters” (Directed by Boots Riley)
Job Description:
Rose Locke Casting is seeking background extras to portray Oakland Club Goers for the film Boosters, directed by Boots Riley. The movie is set in Oakland, CA, but the scenes will be shot in Atlanta, GA. We are looking for diverse and energetic individuals to recreate the vibrant nightlife of Oakland’s club scene. Friends and couples are encouraged to apply together.
Job Responsibilities:
- Portray an Oakland club-goer in nightclub scenes.
- Bring high energy and authenticity to help recreate the vibrant and lively club atmosphere.
- Follow on-set direction from the production team to ensure a seamless shoot.
- Work well with a group and engage in background interaction to help bring the scene to life.
Requirements:
- All ethnicities welcome.
- Age: 20 to late 30s.
- Friend groups and couples are encouraged to apply together.
- Applicants must submit multiple recent photos, including a dated selfie.
- Must provide age, height, weight, and contact information with the submission.
Compensation:
- Rate: $168/12 (paid for 12 hours of work).
- Location: Southwest ATL (Atlanta, GA).
Casting Call: Home Cooks for New Heartwarming Cooking Competition Show (LA-Based)
Job Description:
A Major Streaming Network and Tastemade Studios are casting for a brand-new cooking competition show celebrating the joy of family meals and the stories behind them. We’re looking for passionate home cooks who have a special family recipe passed down through generations, or a dish that brings everyone together for laughter, love, and delicious food.
In this show, you and a loved one will recreate a signature family meal that reflects your heritage and traditions. Your dish will be presented to judges, featuring a main course and side dishes full of cherished memories and bursting with flavor.
Job Responsibilities:
- Compete as a home cook alongside a family member to recreate and present your family’s signature meal.
- Share the story behind your family recipe and how it represents your heritage.
- Participate in the filming of a cooking competition that highlights both the cooking process and the emotional stories tied to your dishes.
- Collaborate with show producers to capture the essence of your family’s cooking traditions on camera.
Requirements:
- Must be LA-based and able to film locally.
- Open to all passionate home cooks who have a family recipe or dish with sentimental value.
- Must apply as a team of two (yourself and a family member).
- Please submit a brief paragraph explaining why your family’s recipe should be featured, along with the name and details of the family member you want on your team.
- Submit 2-3 recent, clear photos of yourself and your family member (team partner).
- Must be 18 years or older to apply.
Compensation:
- Compensation details will be discussed upon application and selection.
- Opportunity to be featured on a major streaming platform.
Casting Call: Background Roles for Netflix Limited Series “His & Hers”
Job Description:
Hylton Casting is seeking background actors for various roles in the Netflix Limited Series His & Hers. These roles will involve portraying characters in interior and exterior private school scenes. The series is produced by Fifth Season and is set in a school environment, requiring actors who can convincingly fit into the roles of teachers, parents, school staff, and more.
Job Responsibilities:
- Participate as background talent in scenes set within a private school.
- Maintain professional behavior on set and follow the direction of the casting and production team.
- Portray the assigned role (Teacher, Parent, School Receptionist, Lunch Lady) authentically and accurately.
- Perform in both interior and exterior scenes as required by the production.
Available Background Roles:
- Teachers
- Parents
- School Receptionist
- Lunch Lady
Requirements:
- All genders and ethnicities are welcome.
- Must be 30 years of age or older.
- Ability to work in both interior and exterior settings.
- Must be available for filming in Atlanta, GA.
- Previous background acting experience is a plus, but not required.
Compensation:
- Payment details will be provided upon application and selection.
- Non-speaking, background roles.
Casting Call: Detective Role for True Crime Recreation Series
Job Description:
Jupiter Casting is looking for talent to play Detective 4 in a true crime recreation series for Oxygen Network’s Killer Couples. This is a non-speaking, non-union role for a true crime re-enactment, and actors must be able to resemble the character based on provided reference photos. You should have a professional wardrobe suitable for the role of a detective.
Job Responsibilities:
- Portray Detective 4 in a re-enactment for a true crime series.
- Wear appropriate professional attire as required for the detective role (actors must provide their own wardrobe).
- Participate in the filming with minimal direction, as this role does not include dialogue.
- Follow instructions provided by the director to accurately represent the scenes in the recreation.
Requirements:
- Must resemble the character in the reference photo (details provided upon selection).
- Must provide current photos of yourself, including both a full-body shot and a close-up headshot, where your current appearance (including hair) is clearly visible.
- Provide your name, location, height, and weight when submitting your application.
- Ability to appear on set in Knoxville, TN.
- Must own professional wardrobe suitable for a detective role.
Compensation:
- Rate: $125/day
- This is a non-union role.
Casting Call: BabyQuip Campaign
Job Description:
BabyQuip, the leading platform for baby equipment rentals, is seeking real parents, caregivers, or individuals who can convincingly portray parents for a fun, relatable campaign. This opportunity is perfect for individuals who understand the daily challenges parents face when traveling with young children. The campaign will showcase BabyQuip’s effortless baby gear rental service, designed to make travel easier for families. The ideal candidates can demonstrate the convenience of using BabyQuip while traveling, especially at popular vacation destinations like beaches or resorts.
Job Responsibilities:
- Feature in a promotional video or photoshoot showcasing the BabyQuip rental experience.
- Demonstrate the ease of using BabyQuip services during travel, highlighting the benefits of renting baby gear instead of transporting it.
- Display a natural, relatable interaction with baby products such as cribs, strollers, car seats, and high chairs.
- Help convey the daily challenges of traveling with babies or toddlers and how BabyQuip provides an ideal solution.
- (Bonus) If traveling to a popular destination, demonstrate how BabyQuip simplifies the journey.
Requirements:
- Must be a parent, caregiver, or be able to borrow a baby for the shoot.
- A home or environment that can be convincingly set up as baby-friendly, or one that shows the messiness often associated with having young children.
- (Bonus) Individuals traveling to well-known vacation destinations (e.g., beaches, resorts) are encouraged to apply.
- Ability to naturally convey the challenges of traveling with young children and how BabyQuip solves those pain points.
- Experience in front of the camera is a plus but not required.
Compensation:
- Compensation will be discussed based on the role and location.
- Travel accommodations and expenses may be covered for individuals filming in vacation destinations.
- Free BabyQuip rental gear for use during the campaign.
Casting Call: Brand Ambassador for Bloom Nutrition
Job Description:
Bloom Nutrition, a leader in premium dietary supplements and wellness products, is seeking enthusiastic and charismatic individuals to represent their brand. As a Brand Ambassador, you will help promote Bloom’s line of products, including greens and superfoods, whey isolate protein, and more. We are looking for individuals who embody the values of fitness, wellness, and women’s empowerment. Whether you are on a health journey or already living a fitness-focused lifestyle, we want to hear your story and how Bloom products have supported or can support your goals.
Job Responsibilities:
- Represent Bloom Nutrition’s values and products authentically.
- Share personal experiences related to health, wellness, and fitness, particularly how Bloom products have made a difference (or could make a difference) in your life.
- Promote Bloom Nutrition products through various media channels (including social media, in-person events, and digital marketing content).
- Collaborate with the Bloom team to craft impactful stories and messaging that resonate with their audience, particularly focusing on women’s empowerment through wellness.
- Engage with the Bloom Wellness Club, communicating its benefits to potential new members.
Requirements:
- Must be passionate about health, fitness, and wellness, with a personal story that aligns with Bloom Nutrition’s values.
- Ability to articulate and share personal experiences regarding wellness journeys, with a focus on women’s empowerment.
- Strong communication and social media presence is a plus.
- A fit, healthy appearance or an inspiring wellness journey that is relatable and motivating to others.
- Comfortable speaking about dietary supplements, fitness routines, and lifestyle changes.
Compensation Details:
- Competitive hourly rate for promotional work.
- Additional compensation for successful referrals or sales generated through your promotion.
- Access to free or discounted Bloom Nutrition products.
- Opportunity to become a long-term collaborator with Bloom Nutrition and be featured in future campaigns.
Casting Call: Beauty Innovators for Kosas Clean Beauty
Job Description:
Kosas, a trailblazing clean beauty brand, is seeking passionate individuals to become the face of their upcoming campaign. As a Beauty Innovator, you will showcase the transformative power of Kosas products, which merge makeup with skincare to enhance both appearance and skin health. This role is perfect for those who love to experiment with clean, nourishing beauty products and can articulate the benefits of Kosas’ approach to “next-level clean beauty.”
Job Responsibilities:
- Demonstrate Kosas’ versatile beauty products, focusing on their skin-enhancing properties and clean formulations.
- Create content that highlights how Kosas shades can be incorporated into everyday beauty routines, appealing to a wide range of audiences.
- Collaborate with Kosas’ creative team to ensure alignment with the brand’s vision of clean, authentic, and innovative beauty.
- Communicate the benefits of clean beauty and skincare, emphasizing how Kosas products contribute to overall skin health.
- Participate in photo and video shoots to model Kosas products for social media, website, and other promotional materials.
Requirements:
- Passion for beauty and skincare, with a deep understanding of clean beauty principles.
- Experience in content creation, modeling, or social media influencing (preferred but not required).
- Strong communication skills and the ability to convey the benefits of clean beauty products to a broad audience.
- Enthusiasm for experimenting with beauty products and a genuine love for Kosas’ brand ethos.
- Ability to work collaboratively with creative teams and be adaptable to direction during shoots.
Compensation:
- Competitive compensation, including a set day rate and additional opportunities for bonuses based on campaign performance.
- Free Kosas products for use during the campaign and to integrate into your personal beauty routine.
- Potential for ongoing collaborations and future campaigns with Kosas.
Casting Call: Talent for Function of Beauty Campaign
Job Description:
Function of Beauty is searching for vibrant and authentic individuals to be part of their upcoming beauty and wellness campaign. As a brand ambassador, you will showcase Function of Beauty’s personalized haircare, skincare, and body care products while emphasizing their clean, cruelty-free formulations. We are looking for creative and engaging talent who can bring the brand’s values to life through content creation, both in video and photography.
This is an exciting opportunity to represent a brand that celebrates individuality and caters to personal beauty needs with bespoke products. Your role will highlight how Function of Beauty’s products can be customized to suit each person’s unique preferences, from ingredients to fragrance and even personalized product names.
Job Responsibilities:
- Create engaging video and/or photo content that highlights Function of Beauty’s personalized approach to haircare, skincare, and body care.
- Showcase the use of customized products (e.g., shampoo, conditioner, body wash) that are free of parabens, sulfates, and cruelty.
- Present Function of Beauty’s commitment to clean, dermatologist-tested ingredients in your content.
- Demonstrate the brand’s customizability by focusing on the unique product options (color, fragrance, product naming) and how they enhance the user experience.
- Contribute creative ideas to the campaign to ensure that the content is fresh, exciting, and aligns with Function of Beauty’s mission of redefined personal care.
Requirements:
- Must be 18 years or older.
- Previous experience in content creation, social media influencing, or beauty ambassador roles is preferred.
- Passion for clean beauty and personalized wellness products.
- Strong on-camera presence with the ability to communicate effectively and authentically.
- Familiarity with Function of Beauty or similar customizable beauty brands is a plus.
- Ability to create high-quality, visually appealing content that aligns with the brand’s tone and values.
- Enthusiasm for cruelty-free, sulfate-free, paraben-free, and environmentally conscious beauty products.
Compensation Details:
- Competitive pay based on experience and scope of work.
- Free personalized products from Function of Beauty.
- Potential for long-term collaboration or partnership with the brand.
- Exposure through Function of Beauty’s platforms, giving you the opportunity to grow your own personal brand.
Casting Call: OnMi Wellness Patch Brand Content Creators
Job Description:
OnMi, a leading wellness brand specializing in wearable health patches, is seeking talented content creators for a new digital campaign. Our products offer natural, science-backed support for various wellness needs, including energy, relaxation, vitamin boosts, and hangover relief. We are looking for creative individuals to produce engaging content that demonstrates the ease of using OnMi’s patches, the health benefits, and the innovative science behind them.
Job Responsibilities:
- Create video content that showcases the step-by-step application of OnMi wellness patches.
- Highlight the comfort, convenience, and effectiveness of the patches.
- Produce educational content emphasizing the science-backed ingredients used in the patches.
- Utilize visual storytelling techniques to communicate the wellness benefits.
- Collaborate with OnMi’s marketing team to align content with brand messaging.
- Incorporate green screen effects to present science and research-backed aspects of the product.
Requirements:
- Experience in video content creation, especially in wellness, lifestyle, or health products.
- Ability to create visually appealing, high-quality videos that align with OnMi’s brand.
- Strong storytelling skills with an understanding of wellness and health.
- Familiarity with using green screen and other creative editing techniques.
- Comfortable demonstrating the product’s application process on camera.
- Strong communication and collaboration skills.
- Ability to meet deadlines and work independently or as part of a team.
Compensation:
- Competitive pay based on the scope and length of content created.
- Opportunity for ongoing collaborations with OnMi’s brand.
- Compensation will be discussed upon application, based on experience and scope of the project.
Casting Call: Eco-Conscious Brand Ambassador for Bite
Job Description: Bite, a brand committed to sustainable living and eco-conscious choices, is looking for passionate and environmentally-aware individuals to help showcase their oral and personal care products. As a brand ambassador, you will be the face of Bite’s mission to enhance daily routines with minimal environmental impact. You will demonstrate how Bite’s products, from toothpaste bits to body balm kits, can make sustainable living simple and effective.
Job Responsibilities:
- Create engaging content (photos, videos, social media posts) showcasing Bite’s products in an authentic and relatable way.
- Highlight the eco-friendly aspects of Bite’s oral and personal care collections, emphasizing the positive impact on both personal health and the environment.
- Educate your audience on Bite’s sustainability initiatives, including its waste-reducing packaging and eco-conscious product formulations.
- Promote the use of Bite products in everyday routines to foster awareness and inspire eco-friendly habits.
- Collaborate with the Bite team to ensure that brand messaging is aligned with Bite’s core values and community engagement efforts.
Requirements:
- A genuine passion for sustainability, eco-friendly living, and environmentally responsible brands.
- Experience in creating compelling digital content (social media, blogs, or video) to engage audiences.
- Knowledge or willingness to learn about Bite’s product line and its sustainable initiatives.
- Strong communication skills, both written and visual, with the ability to convey Bite’s message clearly.
- A social media presence or platform to reach an engaged audience is a plus.
Compensation Details:
- Competitive compensation, with potential for product collaborations and partnerships.
- Opportunities for bonuses based on content performance and audience engagement.
- Complimentary Bite products to support your sustainable lifestyle.
- Potential to grow with the brand and take on long-term collaborations.
Casting Call for Flewd Brand Content Creator
Job Description:
Flewd, a wellness brand specializing in therapeutic bath products, is seeking a content creator who can capture the essence of their Stresscare Soaks in engaging, entertaining, and informative ways. We are looking for individuals who can highlight the benefits of Flewd’s 100% natural, toxin-free, cruelty-free stress-relief soaks while emphasizing relaxation and self-care as a form of escape from daily stress. You will create short-form video content to be used across various digital platforms.
Job Responsibilities:
- Create captivating video content showcasing Flewd’s Stresscare Soaks, focusing on stress-relief and self-care.
- Highlight the brand’s commitment to natural, toxin-free, cruelty-free, and eco-friendly products.
- Demonstrate how the soaks help alleviate stress-related issues such as anxiety, insomnia, and muscle aches.
- Use creative storytelling to show how relaxation can be both effective and enjoyable.
- Incorporate Flewd’s brand messaging in all content while maintaining an entertaining and approachable tone.
Requirements:
- Proven experience in creating engaging, on-brand content for social media platforms (Instagram, TikTok, YouTube, etc.).
- Ability to showcase self-care routines or stress-relief solutions in a visually appealing and creative manner.
- Strong understanding of eco-friendly, toxin-free, and cruelty-free product messaging.
- Comfortable working in a flexible, deadline-driven environment.
- High-quality video production capabilities, including editing skills.
- Passion for self-care and wellness products, especially in the realm of stress relief.
Compensation Details:
- Competitive pay (rate based on experience and scope of project).
- Flewd product packages for personal use and content creation.
- Potential for ongoing collaboration with the brand for future campaigns.
Casting Call: Content Creator for Vitapod Hydration Drinks
Job Description: Vitapod, a leading brand in nutritious hydration, is seeking vibrant and creative content creators to showcase their range of hydration drinks. Our drinks are designed for active individuals who value function, taste, and health. We’re looking for creators who can produce engaging and entertaining content that highlights the refreshing benefits of Vitapod drinks while demonstrating how they can be incorporated into daily life, fitness routines, and outdoor activities.
Job Responsibilities:
- Create dynamic and visually engaging content that showcases Vitapod’s hydration drinks.
- Highlight the functional benefits of Vitapod’s hydration drinks, including electrolytes, vitamins, and plant-based polyphenols.
- Demonstrate how Vitapod’s drinks can be a healthier, tastier alternative to water, with an emphasis on active and health-conscious lifestyles.
- Incorporate creative storytelling that emphasizes the refreshing taste and health benefits without relying on artificial flavors or sweeteners.
- Collaborate with Vitapod’s marketing team to align content with brand guidelines and promotional goals.
- Share your content on social media platforms to reach a broad audience of fitness enthusiasts, health-conscious individuals, and outdoor adventurers.
Requirements:
- Prior experience creating content for social media platforms such as Instagram, TikTok, or YouTube.
- An active presence on social media with a following that aligns with health, wellness, fitness, or lifestyle niches.
- Ability to creatively communicate the health and taste benefits of Vitapod hydration drinks in an engaging manner.
- A passion for health, fitness, and nutrition, with a focus on promoting active lifestyles.
- Strong video editing, storytelling, and visual content creation skills.
- Access to high-quality video and audio equipment for content creation.
- Familiarity with hydration products, fitness routines, or wellness trends is a plus.
Compensation Details:
- Competitive pay based on content scope and social media reach.
- Free supply of Vitapod hydration drinks for use in content creation.
- Opportunities for additional sponsored content collaborations.
- Potential for long-term partnerships based on performance and brand alignment.