Log InSign Up
HomeCustomer Experience Manager

Customer Experience Manager

$$$

Customer Support/Success Specialist – E-Mobility

Piper Maddox has partnered with a technology-first EV charging company building the next generation of solutions to bring the market to 100% mass EV adoption. They are in search of Customer Support/Success Specialists to maintain high-end experiences for both users and clients. This is an opportunity to be a part of a rapidly growing company committed to promoting clean energy.

Responsibilities:

  • Navigate various stakeholder relationships from property managers, landlords, installment managers, and more
  • Project manage the lifecycle of each support ticket in collaboration with internal and external teams with the goal of improving end users’ overall experience
  • Engage with EV drivers or building managers/portfolio owners to resolve reported issues and live-troubleshoot technical problems
  • Manage post-sale client relationships from onboarding to renewal and everything in between

Qualifications:

  • 2-3 years of professional experience in a client-facing or customer success role
  • Previous background in enterprise technology companies or service-oriented businesses
  • Genuine passion for the environment and electric mobility
  • Experience working in the PropTech or multi-family real estate industry is a plus

Benefits:

  • An energetic, high-growth startup environment
  • Unlimited PTO
  • Health, dental, and vision benefits at no cost to the employee

Piper Maddox

Related jobs:

Model Recruiters for Fashion and Talent Agency

Job Description
A top-tier modeling agency is now hiring motivated Model Recruiters to scout new talent and connect with aspiring models in the Atlanta market and beyond. This is a remote-friendly, commission-based opportunity ideal for self-starters who are passionate about fashion, talent development, and building strong networks in the entertainment industry. If you’re looking for flexibility and income potential while expanding your footprint in the modeling world, this role is for you.

Job Responsibilities

  • Identify and recruit potential modeling talent through online platforms and personal networks
  • Build and maintain a pipeline of qualified candidates for agency representation
  • Conduct initial outreach and guide talent through the application process
  • Attend weekly calls and monthly virtual meetings for team updates and support
  • Stay informed on trends in the modeling and entertainment industries

Requirements

  • Must be 18 or older
  • Familiarity with the fashion or modeling industry preferred
  • Self-driven, organized, and results-oriented
  • Smartphone and/or computer required for daily communication
  • Able to work independently with minimal supervision

Compensation

  • Commission-based pay structure with unlimited earning potential
  • 90% remote flexibility
  • Access to an established network within the Atlanta modeling market
  • Ongoing mentorship and brand-building opportunities

Share this job:

Job overview

Location:
Job type:
Ethnicity:
Body type:
Expiration date:
11-10-2023

Job skills

Are you ready to get discovered?

Gain access to thousands of jobs and appear higher in the search results now!