Log InSign Up
HomeCI Assistant Customer Service Manager

CI Assistant Customer Service Manager

$$$

Organizational Overview:

Solmax develops solutions and systems infrastructures in environmental market applications transportation, building sites, water management, natural resources, agriculture, horticulture, and other industrial applications. The company’s value is delivered to the market through its knowledge of synthetic extruded liner, woven, nonwoven, knitted, and netting products in customer applications. Solmax is organized regionally with management teams and production locations in the Americas, Europe/Middle East and Asia.

The Solmax Americas business services the North and South American markets through manufacturing locations in Quebec, Georgia, Texas, South Dakota, and South Carolina.

Position Overview:

Solmax’s Civil Infrastructure (CI) Customer Service Group provides industry-leading service through diligent and proactive work both internally, among different departments, and externally, to our customers. The Assistant Customer Service Manager (ACSM) will support the Customer Service Manager (CSM) in managing the CI Customer Service group. Responsibilities include management of personnel, policies, systems, and training, all in a manner to provide excellent customer service, increase customer satisfaction, loyalty, and retention.

Essential Job Functions:

  • Promote a “Service Mentality” within the group through by leadership by example
  • Improve customer service experience, create engaged customers, and facilitate organic growth.
  • Take ownership of customers issues and follow problems through to resolution.
  • Set a clear mission and deploy strategies focused on that mission.
  • Develop and implement service procedures, policies, and standards.
  • Keep accurate records and document customer service actions and discussions.
  • Analyze statistics and compile accurate reports.
  • Recruit, mentor and develop customer service representatives and nurture an environment where they can excel through encouragement and empowerment.
  • Keep ahead of industry’s developments and apply best practices to areas of improvement.
  • Control resources and utilize assets to achieve qualitative and quantitative targets.
  • Adhere to, and manage, the approved budget.
  • Ability to solve problems in a timely manner.

Basic Qualifications:

  • Strong “Service Mentality” – have a keen, personal interest in developing and mentoring people, resolving issues quickly and professionally, and demonstrating a sincere commitment to support those around you: “I want to help you”
  • Bachelor’s Degree in an applicable field
  • Minimum 5 years of relevant experience as a Customer Service Manager or Assistant Manager
  • Experience in providing customer service support.
  • Excellent knowledge of management methods and techniques
  • Proficiency in English
  • Working knowledge of customer service software, databases, and tools
  • Awareness of industry’s latest technology trends and applications
  • Ability to think strategically and to lead.
  • Strong client-facing and communication skills
  • Advanced troubleshooting and multi-tasking skills
  • Customer service orientation
  • Proficient in technical tools and applications for efficient communication (Microsoft Office Suite apps, ERP System, Teams).

Solmax

Related jobs:

Job Description
A production team is seeking a New York-based camera operator and sound recordist to assist with a three-day filming project during New York Climate Week. This is an ideal opportunity for professionals experienced in documentary or branded content production.

Job Responsibilities

  • Operate camera and capture high-quality footage

  • Record and monitor clear, professional sound during filming

  • Collaborate with the production team to ensure smooth shoot days

Requirements

  • Must be based in New York

  • Must have experience with documentary or branded content

  • Preferably have own camera and sound kit

  • Must be available for all three filming days

Compensation

  • Paid professional gig (rate to be discussed with production team)

  • Opportunity to work on meaningful climate-related content

Job Description

A YouTube episodic series is seeking two Production Assistants (PAs) to support a two-day shoot in Dallas, TX. This is an excellent opportunity for individuals looking to gain hands-on production experience while working alongside a professional crew.

Job Responsibilities

  • Assist the production team with setup, breakdown, and daily operations.

  • Support cast and crew with tasks as directed by production leads.

  • Manage on-set needs such as equipment handling, organization, and logistics.

  • Ensure smooth workflow throughout the shoot.

Requirements

  • Previous production experience preferred but not required.

  • Strong communication skills and ability to take direction.

  • Reliable, punctual, and professional.

  • Ability to work in a fast-paced environment and handle multiple tasks.

Compensation

  • Rate: $250 per day for 8 hours.

  • Duration: Two days of work.

Job Description
A new independently financed series is seeking non-union writers from Chicago, or writers with a deep understanding of Chicago’s culture, to join an upcoming narrative TV series set to film in Summer 2026. The show will highlight everyday life in Black Chicago through authentic, character-driven storytelling.

Job Responsibilities

  • Collaborate with producers and creative teams to shape compelling scripts

  • Develop vibrant, original narratives rooted in Chicago’s culture and community life

  • Write 30-minute episodic content that blends drama, comedy, and family themes

  • Deliver scripts that resonate with youth while honoring traditions and values

Requirements

  • Strong writing bio that demonstrates experience and unique voice

  • Familiarity with Chicago’s cultural landscape and community life

  • Ability to create stories that challenge stereotypes and celebrate creativity, family, and entrepreneurship

Compensation

  • Paid opportunity, rate based on experience and project budget

$$

Film Crew for Feature Production

Job Description
A feature film is finishing production and seeking skilled crew members to join the team. Positions are open for technical and production support roles to help bring this project to completion.

Job Responsibilities

  • Operate sound equipment and ensure high-quality audio recording

  • Manage lighting setups and technical rigging on set

  • Provide grip support for camera and equipment handling

  • Assist with daily set operations as a production assistant

  • Pilot drone equipment to capture aerial footage

Requirements

  • Previous experience in film crew roles preferred

  • Ability to collaborate in a fast-paced production environment

  • Strong technical knowledge in assigned department

  • Reliable, punctual, and detail-oriented

Compensation

  • Paid opportunity, rates dependent on role and experience

Job Description

A romantic musical comedy feature film titled In Another Life is currently in mid-production in Boston and seeking passionate collaborators to join the team. The project requires skilled crew members to support the final stretch of production.

Job Responsibilities

  • Work closely with the director and production team to bring the film to completion.

  • Fulfill assigned crew roles with professionalism and creativity.

  • Ensure smooth day-to-day operations on set.

  • Collaborate effectively with cast and crew in a fast-paced production environment.

Roles Needed

  • 1st Assistant Director

  • Line Producer

  • Sound Mixer (with equipment)

Requirements

  • Prior experience in the respective role.

  • Ability to work in a collaborative, creative team environment.

  • Availability for the scheduled production period.

Compensation Details

  • Compensation details will be discussed with selected candidates.

$$

Job Description
The indie short film Through Your Eyes is seeking talented post-production professionals to join the team. This emotionally driven sci-fi drama runs approximately 12 minutes and follows a desperate granddaughter who tries an experimental treatment to save her grandmother from Alzheimer’s.

Job Responsibilities

  • Sound Designer: Create immersive soundscapes that elevate the storytelling and capture the emotional tone of the film.

  • Colorist: Deliver polished color grading to enhance the sci-fi aesthetic and overall mood of the short film.

  • Composer: Score an original soundtrack that underscores the emotional depth of the narrative.

Requirements

  • Experience in post-production with strong portfolio samples

  • Ability to collaborate with directors and production team to maintain creative vision

  • Passion for storytelling and sci-fi drama content

  • Availability to begin work immediately

Compensation

  • Paid opportunity, rates to be discussed based on experience and portfolio

Crew for Short Film Production

Job Description
A short film production in Broward County is assembling a passionate and reliable crew for an upcoming shoot. This is an excellent opportunity for filmmakers and production professionals looking to gain valuable on-set experience and contribute to a creative project.

Job Responsibilities

  • Assistant Directors (ADs): Keep the set running smoothly with strong communication and organizational skills.

  • Second Camera Operator (FX3): Capture cinematic coverage using Sony FX3 with a creative eye.

  • Production Assistants (PAs): Support across departments with energy, flexibility, and reliability.

Requirements

  • Must have relevant experience for the role applying to.

  • Strong teamwork and communication skills.

  • Availability for the full shoot schedule.

Compensation

  • Paid opportunity; details provided upon selection.

Job Description
A high-octane action film with strong production value is seeking an experienced camera operator to join the crew. This project is a fast-paced, dynamic shoot requiring handheld expertise and familiarity with advanced cinema equipment.

Job Responsibilities

  • Operate the camera for action-packed sequences and dynamic scenes
  • Collaborate closely with the director and cinematography team to execute the creative vision
  • Capture handheld shots with precision and control
  • Ensure professional quality footage using the Red Raptor X camera

Requirements

  • Proven experience as a camera operator, particularly with handheld shooting
  • Strong technical knowledge of the Red Raptor X or similar cinema cameras
  • Ability to work collaboratively with a fast-paced production team
  • Availability for two weekends in late September

Compensation

  • Paid opportunity (rate discussed upon hire)
  • Work on a professional film production with industry-standard equipment
  • Gain experience on a high-energy, action-focused project

Women’s Board Assistant

Job Description
An exciting opportunity is available for a Women’s Board Assistant to support daily operations and talent management. The ideal candidate will be organized, detail-oriented, and capable of thriving in a fast-paced environment. Previous agency experience is preferred but not required.

Job Responsibilities

  • Provide administrative support to the Women’s Board team

  • Coordinate scheduling and communication with talent and clients

  • Maintain and update talent portfolios and records

  • Assist with bookings, contracts, and follow-ups

  • Handle general office duties as needed

Requirements

  • Strong organizational and multitasking skills

  • Excellent written and verbal communication abilities

  • Proficiency in office software and scheduling tools

  • Previous agency or entertainment industry experience preferred

Compensation

  • Competitive pay (details provided upon application)

Model Recruiters for Fashion and Talent Agency

Job Description
A top-tier modeling agency is now hiring motivated Model Recruiters to scout new talent and connect with aspiring models in the Atlanta market and beyond. This is a remote-friendly, commission-based opportunity ideal for self-starters who are passionate about fashion, talent development, and building strong networks in the entertainment industry. If you’re looking for flexibility and income potential while expanding your footprint in the modeling world, this role is for you.

Job Responsibilities

  • Identify and recruit potential modeling talent through online platforms and personal networks
  • Build and maintain a pipeline of qualified candidates for agency representation
  • Conduct initial outreach and guide talent through the application process
  • Attend weekly calls and monthly virtual meetings for team updates and support
  • Stay informed on trends in the modeling and entertainment industries

Requirements

  • Must be 18 or older
  • Familiarity with the fashion or modeling industry preferred
  • Self-driven, organized, and results-oriented
  • Smartphone and/or computer required for daily communication
  • Able to work independently with minimal supervision

Compensation

  • Commission-based pay structure with unlimited earning potential
  • 90% remote flexibility
  • Access to an established network within the Atlanta modeling market
  • Ongoing mentorship and brand-building opportunities

Share this job:

Job overview

Location:
Job type:
Ethnicity:
Body type:
Expiration date:
11-10-2023

Job skills

Are you ready to get discovered?

Gain access to thousands of jobs and appear higher in the search results now!

Stay Safe in the Industry

Simple steps to protect your career and avoid scams.