Market Development Manager
Nashville, TN
$65K + incentives
PangeaTwo’s goal is to ensure that each recruitment opportunity yields rewarding dividends for both candidates and clients. To survive in the employment world, we suggest you disengage your internal compass and allow us to lead you to unexplored opportunities in your career. Allowing our professional recruiters to be engaged in your career transition might actually be more beneficial and satisfying to you. PangeaTwo specializes in executive and support positions focused in Accounting, Administrative Support and Information Technology searches across the Southeast. Allow our recruiters the opportunity to speak with you about our current opportunities.
Our partner in Nashville is searching for a Market Development Manager to grow new and existing business by offering solutions to their clients with the finesse to close on new opportunities. This hire will meet with clients through a consultative, needs-based selling approach to create custom solutions that exceed their expectations. This position has a base plus commission structure.
We are currently seeking a high energy, motivated, honest, and hard-working Branch Manager to oversee our pine straw laying and retail franchise operations for the Nashville market. We find market success with great local leadership that is driven to sale and grow their business.
Position Overview: As the Branch Manager, you will be responsible for ensuring efficient operations, exceptional customer experiences, and profitable growth. You will lead a team of dedicated employees and work closely with our corporate headquarters to uphold the brand’s standards and achieve business objectives.
Responsibilities:
* Franchise Operations Management:
- Oversee day-to-day operations, ensuring smooth workflow, efficient scheduling, and timely completion of pine straw laying and retail services.
- Develop and implement operational processes and procedures to optimize productivity and quality standards.
- Monitor and manage inventory levels, ensuring an adequate supply of pine straw and related products.
* Sales and Business Development:
- Implement sales and marketing strategies to drive revenue growth and increase market share.
- Identify new business opportunities and establish partnerships with property management companies, landscapers, and other relevant entities.
- Analyze market trends, competitor activities, and customer feedback to develop effective sales and promotional campaigns.
* Team Leadership and Development:
- Recruit, train, and mentor a team of pine straw installers, retail staff, and administrative personnel.
- Provide clear expectations, guidance, and support to team members, fostering a positive work environment.
- Conduct performance evaluations and implement training and development programs to enhance employee skills and job performance.
* Customer Service Excellence:
- Ensure exceptional customer experiences by maintaining high service standards and promptly addressing any customer concerns or inquiries.
- Establish and maintain strong relationships with clients, property managers, and contractors to drive customer retention and generate referrals.
- Monitor customer satisfaction metrics and implement strategies for continuous improvement.
* Financial Management:
- Monitoring expenses and revenue to ensure profitability and financial targets are met.
- Identify cost-saving measures and implement strategies to improve operational efficiency.
Qualifications:
- Excellent leadership and team-building skills, with the ability to motivate and develop a diverse team.
- Exceptional customer service mindset, with a strong focus on customer satisfaction and relationship management.
- Proven sales and business development experience, with the ability to drive revenue growth and expand market presence.
- Strong organizational and problem-solving skills, with the ability to prioritize and manage multiple tasks simultaneously.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with customers, employees, and corporate management.
- Proficient in using relevant software applications and technology for operational and financial management.
Company Overview
Our client is a well-established and rapidly expanding franchise in the landscaping industry, specializing in pine straw laying and retail services based out of Birmingham, AL. We provide high-quality products and exceptional customer service to homeowners and commercial clients.
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