Account Coordinator

People Who Think is seeking a resourceful individual with a strong sense of urgency to hold a position of great responsibility. While this will initially be a remote position, we are only entertaining applicants currently residing in the Nashville area or those looking to relocate to Nashville. Must be detail-oriented and demonstrate a passion for excellence in all work. Must provide oversight at every step. Is not rattled under the pressure of deadlines and calmly, but timely, looks for answers to unknowns. Has strong interpersonal skills and is able to thoughtfully prioritize work. Maintains a positive attitude and is the most adaptable member of the team – always willing to go the extra mile.

Responsibilities

• Provides day-to-day administration on all assigned client accounts. This includes but is not limited to cheerfully responding to client phone calls and emails; acting as project manager for projects; maintaining project timelines; and maintaining impeccable client files (approvals, documentation, etc.)
• Takes initiative over all assigned client projects and job flow and ownership of all assigned tasks
• Gathers and assembles background information and provides data/research as needed for the development of briefs, marketing plans, competitive analysis, website content, etc.
• Develop agendas, memos, conference reports, proposals, presentations, and other client-related correspondence as directed and, when requested, take minutes at meetings and prepare and distribute contact reports
• Maintains client reference notebooks and/or digital archives for all assigned accounts, detailing past work and work-in-progress, and all pertinent information needed for accurate production, proofreading, and meeting of client standards
• Initiates projects within the agency’s project management software, ensures all projects have an associated, approved estimate, and purchase orders (if applicable)
• Alerts supervisors/management to potential problems before they occur
• Proofreads copy, artwork, agency, and printers’ proofs
• Sees that all work is completed to agency standards and matches the scope of work before being turned over for client approval or vendor production
• Ensures all work runs through the proper channels, meets deadlines, and adheres to budget parameters
• Participates in new business activities as needed
• Maintains timesheets daily

Requirements

• At least 2 years of experience in a coordinator and/or project manager role
• Understanding of how an ad agency operates, ideally has worked in an ad agency environment
• Bachelor’s degree
• Strong team player with a “can-do” attitude
• Nimble and flexible
• Ability to stay on task amid numerous interruptions
• Excellent verbal and written communication skills and time management
• High attention to detail and extremely organized

People Who Think, LLC