Job Description: General Manager
Essential Duties & Responsibilities:
The General Manager will be a true owner of their business. We are looking for someone who is extremely seasoned, independent, innovative, and business-minded. With support from the HQ squad, they will lead a team of ~20 awesome people delivering an amazing experience to 1,500+ customers per week. They will need to do all of this while carefully managing the P&L. They need to be a natural leader and coach, have a strong understanding of and passion for the product, and be comfortable with the uncertainty and responsibility that comes with working with an early-stage concept. This will be a critical job with significant interactions with the central management team and opportunities for growth as the brand scales across the country!
Customer Service, Operations & Marketing:
- Maintain exceptional guest-centered culture which exceeds customer expectations
- Oversee service quality, operational efficiency, guest satisfaction, standards compliance, and financial measurements
- Maintain appearance and safety of the facility
- Manage and maintain inventory and ordering of supplies in a timely manner
- Identify operational performance, productivity, and efficiency gaps and implement measures to correct those deficiencies
- Cultivate relationships with community leaders and organizations to ensure strong connections, drive sales and give back
- Financial management experience with success in driving top-line sales, interpreting reporting data, managing budgets, and controlling expenses.
- The desire to work in a fast-paced, entrepreneurial environment – understands the importance of experimentation and iteration
- Ability to understand and manage a unit P&L to both top and bottom-line revenue goals
- Develop and implement programming ideas to drive sales and maximize inventory in coordination with HQ team (league nights, youth programming, theme nights, etc.)
- Support marketing efforts at the local level in coordination with central marketing team and agencies – including partnerships with local businesses, flyering, supporting local PR & advertising efforts
- Support group sales efforts in coordination with a central sales team – including outreach to and relationships with local businesses
- Manage customer service specific to the location
Leading the Team:
- Live and breathe the Core Values of BEAT THE BOMB:
- Bring Positivity
- Take Responsibility
- Build the Future
- Create the Fun
- Exceptional leadership capabilities with a track record of attracting, developing, and motivating top talent, swiftly adapting to change, and leading others through the fast-paced environment of the job
- Coach, inspire, support, and motivate your team to provide a world-class and service-minded, customer experience
- Oversight of staffing including recruiting, hiring (and firing), training, measuring employee performance, and helping them grow and reach their goals
- Responsible for the creation, management, and coordination of staff schedules
- Responsible for running unit payroll
- Communicate with all unit team members and the Corporate Team on a regular basis to ensure efficient and effective business practices
Our Ideal General Manager:
- You own all facets of your business, you are entrepreneurial-minded and a creative thinker
- F&B Experience – you have led facilities that have a food and beverage component (including alcohol)
- You like to get out in the community, make connections and build relationships
- You like to get your “hands dirty” (we’re a paint-blast facility after all!)
- Proven people leadership with success in building positive service cultures and high team engagement
- Tech Savvy – the ability to use computers, smartphones, tablets, manage through tech maintenance, repairs, and fixes; can learn new software quickly and easily
- High level of interpersonal savvy
- Ability to resolve conflict among customers and/or staff in a professional manner
- Strong communication skills (listening, written, verbal, facilitation) and the ability to interact with all levels of management
- Approachability, trustworthiness, honesty, and a high level of integrity is required
- Ability to control a room/large groups – including children and their parents : )
- Strong commercial and operational expertise
- Must have a strong sense of urgency with demonstrated ability to work independently and make effective well thought out decisions
Qualifications:
- Minimum 10 years experience (management experience required)
- Management of a facility that includes an F&B component
- Knows the importance of driving exemplary reviews
- Knows the entertainment industry requires nights/weekends work (Saturday is our biggest day and General Managers should be on site)
- Multi-unit management experience is desired but not required
- Significant knowledge of and relationships in the local market
- Experience as a leader of new unit/location preferred, including Grand Opening
- Experience in sales/customer service required
- Experience building and leading a team
- Experience in Microsoft Office products required
- Experience with GSuite products preferred
- Bachelor’s Degree
- References upon request
What We Offer:
- Competitive salary with annual bonus opportunities
- An opportunity to advance or expand your career with company growth
- A chance to be a part of an exciting and fast-growing start-up team
- Friends & Family ticket discounts!
- Attractive PTO plan
- Medical, dental, and vision insurance
- Commuter Benefits
BEAT THE BOMB
Related jobs:
Casting Call: East Asian Male Actor for Lead Role in Feature Film “CRAMMING”
Job Description:
We are seeking a young East Asian male actor, aged 11-14, to portray Yan Bo Lin, a lead character in the upcoming feature film “CRAMMING”. This is a paid role under SAG-AFTRA low-budget scale, with approximately 5 weeks of filming in New York City. The film follows the lives of two eighth graders navigating academic pressures, friendship, and family expectations.
Character Description – Yan Bo Lin:
Yan Bo Lin is a 13/14-year-old East Asian boy, outwardly relaxed and whip-smart, with a strong focus on using his natural talents and intelligence to succeed. However, he faces intense internal pressure to meet his parents’ high expectations. Yan is a gamer at heart and often prefers to escape to his virtual world rather than tackle real-life challenges. He struggles to balance his desire for independence with his need to live up to his family’s standards, especially in the face of growing academic pressure.
Job Responsibilities:
- Portray the character of Yan Bo Lin, delivering a nuanced performance that captures his internal conflict between living up to family expectations and pursuing his personal interests.
- Collaborate closely with the director and cast to bring the story to life, showing Yan’s emotional depth and his relationship with Alex Chavez, his friend and classmate.
- Handle emotionally charged scenes dealing with themes of ambition, parental pressure, and academic competition.
Requirements:
- East Asian male, aged 11-14.
- Able to convincingly portray a character balancing academic pressure with personal interests.
- Acting experience is preferred but not required.
- Available to film for approximately 5 weeks in New York City.
Compensation:
- Paid role at SAG-AFTRA low-budget scale.
Casting Call: Latino/Hispanic Male Actor for Lead Role in Feature Film “CRAMMING”
Job Description:
We are casting a young Latino/Hispanic male actor, aged 11-14, for the lead role of Alex Chavez in the upcoming feature film “CRAMMING”. This is a paid SAG-AFTRA low-budget scale role that will film for approximately 5 weeks in New York City. “CRAMMING” is a coming-of-age story about two eighth graders navigating academic pressure, family expectations, and friendship challenges.
Character Description – Alex Chavez:
Alex is a 13/14-year-old boy, the oldest son of working-class Latino parents. He is studious, reserved, and deeply committed to succeeding academically to make his family proud and earn a scholarship to a prestigious private high school. Despite his hard work and determination, Alex faces intense pressure and, after being accused of cheating, struggles to maintain his composure, which threatens to unravel everything he has worked for.
Job Responsibilities:
- Portray the character of Alex Chavez, capturing his internal struggle with academic pressures, family responsibilities, and the challenges of growing up.
- Deliver a powerful, emotionally driven performance, navigating complex themes of friendship, ambition, and integrity.
- Collaborate with the director and production team to bring authenticity and depth to the character.
Requirements:
- Latino/Hispanic male, aged 11-14.
- Must be able to embody the character’s reserved, hardworking, and determined nature.
- Acting experience is a plus but not required.
- Willingness to commit to approximately 5 weeks of filming in New York City.
Compensation:
- Paid role at SAG-AFTRA low-budget scale.
Casting Call: Adults Who Use Wheelchairs for Tech Company Commercial
Job Description:
We are seeking adults who use wheelchairs for a commercial project with a tech company. This is a great opportunity to be part of a professional production in Dallas, Texas, and to represent authentic, inclusive casting for the brand. Selected individuals will be featured in the commercial, showcasing their experience with the tech product in an engaging and positive manner.
Job Responsibilities:
- Appear in the commercial as a wheelchair user, interacting with the tech product.
- Follow directions from the production team during filming.
- Represent the product and its usability in a natural, authentic manner.
Requirements:
- Must be an adult who uses a wheelchair.
- Comfortable being on camera.
- Able to take direction and work collaboratively with the production crew.
- Must be based in or able to work in Dallas, Texas.
Compensation:
- $500 if selected for the commercial.
Casting Call: Caucasian Female with Leg Amputation for Photo Double/Consultant Role
Job Description:
We are seeking a Caucasian female with a leg amputation (a few inches below the knee, on either leg) for a photo double and consultant role in the feature film Denim and Diamonds. This position will involve both on-camera work as a photo double and providing consulting services to the principal actor on walking with a prosthetic and body movement. The project will film in Wayne and Old Tappan, NJ, with van transportation available from Manhattan.
Job Responsibilities:
- Serve as a photo double for the lead actor, matching physical attributes and leg features.
- Provide consultation and guidance to the principal actor on prosthetic movement and walking techniques.
- Collaborate closely with the production team for accurate scene portrayal.
- May require close-up shots and application of makeup to the leg.
Requirements:
- Caucasian female.
- Must have a leg amputation a few inches below the knee.
- Comfortable with close-up shots of your leg and having makeup applied.
- Must be over 18 years old.
- No visible tattoos (including face and neck preferred).
- Ability to work in environments with atmospheric smoke.
- Must be available for tentative work dates and have flexibility for scheduling.
Compensation:
- Rate: $500 for 8 hours (overtime available for anything over 8 hours).
Casting Call: Stand-Ins for Feature Film in San Diego, CA
Job Description:
We are seeking two local San Diego stand-ins for an upcoming feature film. The production is looking for a Black male and a Black female, both aged 40 and older, to match specific height requirements. This is an exciting opportunity to work on a professional film set and support the production team with precise stand-in work for the lead actors.
Job Responsibilities:
- Act as a stand-in for lead actors during lighting and camera setups.
- Follow directions from the production team to ensure consistency in framing, lighting, and blocking.
- Maintain professionalism and reliability throughout the day on set.
Requirements:
- Black Male Stand-In:
- Age: 40+
- Height: 6’2″ to 6’3″
- Black Female Stand-In:
- Age: 40+
- Height: 5’3″ to 5’5″
- Must be local to San Diego, CA.
- Prior stand-in experience is a plus but not required.
Compensation:
- SAG Rate: $253 for 8 hours of work.
Casting Call: Christmas Tree Commercial – Nonunion Talent Needed
Job Description:
We are seeking nonunion talent for an upcoming Christmas-themed commercial, which will be shot on a picturesque tree farm either in Loudon County or closer to the DC area. This is a fun and festive opportunity to be part of a holiday commercial. We are casting for both speaking and non-speaking roles, and the final usage details will be shared upon selection.
Job Responsibilities:
- Participate in a holiday-themed commercial centered around a Christmas tree farm setting.
- Perform in either a speaking or non-speaking role, depending on final casting.
- Collaborate with the production team to capture the festive spirit of the scene.
- Follow directions to ensure a smooth and enjoyable shoot.
Requirements:
- Caucasian Male: Age 30s-40s.
- Caucasian Female: Age 30s-40s.
- Caucasian Children: Boys and girls, aged 6-9.
- Comfortable working outdoors in a natural, holiday-themed setting.
- Must be nonunion.
Compensation:
- Anticipated rate of $600 per person, minus any applicable fees.
- Usage terms: TBD (expected to be a few weeks).
Casting Call: On-Camera Hosts with Teleprompter Experience for Real Estate Training Program
Job Description:
We are looking for six on-camera hosts to appear in a real estate training program, delivering scripted content via teleprompter. This is a paid gig that requires strong teleprompter skills and the ability to present information clearly and confidently on camera. Both men and women are welcome to apply, and we are seeking talent from a diverse range of backgrounds.
Job Responsibilities:
- Host and deliver three short scripts on camera for a real estate training program.
- Read from a teleprompter with professionalism and clear enunciation.
- Present the material in an engaging and approachable manner, making the content easy to understand for viewers.
- Collaborate with the production team to ensure smooth delivery of the content.
Requirements:
- Must have teleprompter experience.
- Men and women aged 20s-60s.
- All ethnicities are encouraged to apply.
- Comfortable on camera, with strong presentation skills.
- Ability to follow direction and adapt to the production team’s needs.
Compensation:
- Paid gig (specific rate to be provided upon selection).
Casting Call: African American High School Student Look-Alikes
Job Description:
We are seeking African American individuals aged 18 and older who can portray high school students for an upcoming production in West LA. This role is ideal for those who look younger and can convincingly play a high school student on screen. Both union and non-union actors are welcome to apply.
Job Responsibilities:
- Portray high school students in a school setting.
- Follow direction from the production team for various scenes requiring youthful energy and authenticity.
- Participate in group scenes and interactions that reflect typical high school student behavior.
Requirements:
- Must be African American.
- Must be 18 years or older but able to convincingly look like a high school student.
- Union or non-union actors are accepted.
- Must submit a current photo (headshot or full-body) for consideration.
Compensation:
- Compensation details will be provided upon casting, based on union status and production requirements.
Casting Call: Tina Turner Look-Alikes/Impersonators for “Denim and Diamonds”
Job Description:
We are seeking talented Tina Turner look-alikes and impersonators to portray the legendary singer for an upcoming project titled “Denim and Diamonds.” The selected candidates will be part of an exciting interior filming production in Keansburg, NJ, with van transport available from NYC. This role requires performers who can authentically embody Tina Turner’s iconic style, energy, and appearance.
Job Responsibilities:
- Portray Tina Turner in a professional film setting, bringing energy, charisma, and authenticity to the role.
- Work closely with the production team to capture the essence of Tina Turner’s performances.
- Be comfortable working around atmospheric smoke as part of the production environment.
Requirements:
- Must be a Tina Turner look-alike or impersonator.
- Must be over 18 years old.
- Must provide current photos (including a full-body photo) reflecting your current hairstyle, color, and length.
- Must provide detailed clothing sizes (height, weight, and other relevant measurements).
- Non-union actors must include any SAG waivers, if applicable.
- Be comfortable working with wardrobe/make-up that matches Tina Turner’s style (impersonators must provide photos in full costume/makeup).
- Must be able to provide two forms of ID for payment and employment verification.
Compensation:
- SAG Special Ability Rate: $226 for 8 hours (overtime pay for anything over 8 hours).
Casting Call: Motivational Dancers for Events in NY/NJ
Job Description:
We are urgently casting talented and energetic commercial, modern, jazz, and hip hop dancers to perform at various family-friendly events in the NY/NJ area. As a motivational dancer, you will bring excitement, energy, and fun to large-scale events at prestigious venues such as Edison Ballroom, Mandarin Hotel, Tao, and Yankee Stadium. This is a fantastic opportunity for both male and female dancers aged 18 and older to showcase their skills in a professional and lively environment.
Job Responsibilities:
- Perform high-energy dance routines in commercial, modern, jazz, or hip hop styles at large events.
- Interact with event attendees to create a fun and exciting atmosphere.
- Maintain a professional and engaging presence throughout the event.
- Adapt to various event themes and venues, ensuring a positive experience for all attendees.
Requirements:
- Male and female dancers, aged 18 or older.
- Proficient in one or more dance styles: commercial, modern, jazz, or hip hop.
- Must be energetic, professional, and comfortable interacting with large crowds.
- Able to perform at family-friendly events in the NY/NJ area.
- Must provide a recent photo when applying.
Compensation:
- $350 per event to start.
Casting Call: Spanish-Speaking Woman for Short Documentary
Job Description:
We are seeking a Spanish-speaking woman with dark brown or black hair to appear in an upcoming short documentary. The role calls for a plus-sized individual who is comfortable in front of the camera and confident in sharing her story or experiences. This is a unique opportunity to be part of a creative project in Los Angeles, CA.
Job Responsibilities:
- Appear in a short documentary project, contributing your authentic presence and experiences.
- Take part in interviews or on-camera activities as directed by the production team.
- Collaborate with the crew to help convey the documentary’s themes.
Requirements:
- Spanish-speaking woman aged 18-24 years.
- Dark brown or black hair.
- Plus-sized body type.
- Comfortable being filmed and speaking on camera.
- Based in or able to travel to Los Angeles, CA.
Compensation:
- $100 for the project.
Casting Call: Female Models for Major Rapper’s Music Video in Atlanta
Job Description:
A major rapper is seeking two female models for an exciting music video shoot in Atlanta. This is an opportunity to showcase your modeling skills and energy on camera in a high-profile project. You don’t need to twerk—just bring great energy and confidence!
Job Responsibilities:
- Perform as a model in a music video, interacting with the camera and creating engaging, confident on-screen presence.
- Wear your own pink dress or jumpsuit and come makeup-ready.
- Follow the direction of the production team to deliver the required on-camera performances.
Requirements:
- Female models aged 18-30.
- Must own a pink dress or jumpsuit.
- Must arrive makeup-ready.
- Comfortable in front of the camera, with strong on-screen presence and good energy.
- Previous modeling experience is a plus, but not required.
Compensation:
- $150 flat rate for 2-3 hours of work.