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Client Services Manager, Construction

$$$

Client Services Manager, Construction

Bellaire, TX

POSITION SUMMARY

Pricing and Sales Support:

  • Review project/bid specifications for fit and pricing concerns; seek help from engineering as needed.
  • Partner with Engineering to provide custom pricing as needed for sales team and distributors
  • Work with Engineering and Finance to coordinate paperwork packages for RFP and contract requirements
  • Review and confirm draft sales proposals
  • Review and respond to engineering / technical inquiries from sales team and distributors; seek assistance from engineering as needed.

Lead Sorting and Management:

  • Responsible for inbound customer sales requests & initial entry into CRM
  • Review inbound leads for technical complexity & distribute to sales team as appropriate
  • Receive, check and confirm distributor lead registrations
  • Apply rules for involvement of sales team with distributor opportunities as appropriate

Project Support:

  • Prepare proposals and information responses for major projects
  • Provide technical support during submittal process
  • Manage and respond to bulletins/RFIs for active projects

Back Office Technical Document Management:

  • Periodic review and prompting for open Sales action items in Quickbase (online CRM/ sales support system)
  • Manage, build, and maintain library of forms, documents, and technical literature
  • Periodic audit of sales data and information entry into Quickbase
  • ISO 9001 assistance, including compliance and recommendations for improvement.

Education/Qualifications (preferred):

  • Five to ten years of work experience in or servicing the construction industry.
  • Associates degree in Engineering or technical field or equivalent experience.
  • Prefer BS in related field (Engineering, Construction Management, Industrial)
  • Minimum five years of proven sales experience preferred. At least three years in outside sales in a construction or engineering environment
  • Proficiency in data entry/organization via CRM platform (Salesforce experience preferred)

Success Characteristics:

  • Strong prioritization, coordination, and needs satisfaction skills, Self-directed and self-motivated. Strong sense of urgency to help our customers win.
  • Demonstrated ability to achieve sales results.
  • Strong interpersonal skills and ability to develop rapport with key business decision-makers. Demonstrated ability to influence decision makers for a value-added product and system.
  • Good administrative and time management skills.

The Edge Group

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Expiration date:
08-30-2023

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