DIRECTOR OF ECOMMERCE

JPW Industries is seeking a highly skilled and motivated eCommerce Director to join our team and drive our online business to new heights. We are committed to delivering exceptional products and services to our customers, and our online presence plays a crucial role in achieving this goal. As an industry leader, JPW strives to stay ahead of the curve by adopting innovative strategies and technologies. The eCommerce Director develops and executes the overall eCommerce strategy for our recognized brands, and manages an established team to excel at the highest possible level.

We offer an exceptional salary and benefits along with a hybrid or remote work setup. If you are a changemaker and looking for a company that values your expertise, we are excited to have you join our team!

WHAT YOU WILL DO: Plan. Lead. Develop. Grow.

• Develop eCommerce Strategies: Develop and execute comprehensive eCommerce strategies aligned with overall business objectives to drive incremental sales growth. Identify opportunities for expansion and differentiation in the online marketplace.
• Sales Growth Optimization: Utilize your expertise to analyze consumer behavior, market trends, and competitive landscapes to identify areas of growth and devise strategies to maximize sales revenue. Continuously monitor key performance indicators (KPIs) to measure the effectiveness of strategies and make data-driven adjustments as needed.
• Policy Development: Formulate and implement eCommerce policies and procedures that align with industry standards and regulations while ensuring optimal customer experience and conversion rates. Establish guidelines for pricing, promotions, customer service, and product presentation.
• Team Leadership: Lead and inspire a team of eCommerce professionals, including account managers, support personnel, marketers, and developers. Provide guidance, mentorship, and support to drive individual and team performance. Foster a culture of innovation, collaboration, and continuous improvement.
• Technology Integration: Collaborate with cross-functional teams, such as IT, marketing, and operations, to integrate and optimize eCommerce technologies and platforms. Evaluate and recommend tools, software, and systems that enhance the online shopping experience, streamline operations, and drive efficiency.
• Conversion Rate Optimization: Utilize analytics and user experience insights to identify areas for improvement in conversion rates, user engagement, and customer retention. Implement A/B testing and other optimization techniques to enhance website usability, navigation, and overall customer journey.
• Budgeting and Forecasting: Collaborate with finance and supply chain to develop and manage eCommerce budgets. Conduct financial analysis and forecasting to assess the financial impact of eCommerce initiatives and make informed business decisions.

WHAT YOU WILL NEED: Entrepreneurial Mindset. Ingenuity. Drive.

• Bachelor’s degree in business administration, marketing, or relevant field, required. MBA, a plus.
• 5+ years of eCommerce management with demonstrated success in developing strategies and policies to drive incremental sales growth.
• Deep understanding of eCommerce best practices, industry trends, and consumer behavior.
• Demonstrated experience in successfully managing and leading cross-functional eCommerce teams.
• Strong analytical skills with ability to interpret data, generate insights, and make data-driven decisions.
• Excellent communication and interpersonal skills to effectively collaborate with stakeholders at all levels.
• Solid knowledge of eCommerce platforms, technologies, and tools, including content management systems (CMS), customer relationship management (CRM) systems, and analytics platforms.
• Familiarity with SEO, SEM, digital marketing, and social media strategies as they relate to eCommerce.
• Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
• Results-oriented mindset with a focus on delivering tangible business outcomes.

WHAT YOU WILL GAIN: Inspiration. Training. Personal and Professional Development.

Our search and selection connect top talent to opportunities where their subject matter expert skills are put to the best possible use. We seek motivated talent with a desire to expand their skillset and offer exposure to unique responsibilities for which they are equipped and motivated to work every day.

Our people are the best part of JPW and make us who we are. They are the brightest minds bringing ideas to everyday life in the industries we serve. With a global reach, we are an organization that feels local with a sense of belonging as we proudly work together to be a key part of a global, recognized, and award-winning organization.

We offer a comprehensive benefits package to enhance the health and welfare of our Employees including…Competitive Pay. Annual Bonus. Medical, Dental and Vision options with coverage starting on the first day of hire. Telehealth. Flexible Spending Accounts. Health Savings Account Employer Contribution. Retirement 401(k)/Employer Match. Generous Employee Discount. Company paid benefits include…Paid Time Off. Designated Paid Holidays. Group Term Life Insurance. Short- and Long-Term Disability. Identity Theft Protection. Employee Assistance Program. Employee Appreciation and Recognition.

JPW INDUSTRIES AND CULTURE

JPW is a distinguished leader in metalworking and woodworking equipment and specialty shop tools with global operations. JPW’s trusted brands – Jet, Powermatic, Wilton, Edwards, Baileigh and Axiom – set the standard in quality, reliability, innovation, and service.

JPW brands have a long history of recognition and dependable products built to last. With priority on customer satisfaction, dedicated support teams deliver reliable service and support that our customers have come to trust. JPW teams are motivated to improve the lives, the safety, and the well-being of those with whom we work – clients and colleagues. This is what we stand for. It is who we are and how we serve in all that we do.

At JPW, we live our core values – Customer First, Teamwork, Integrity, Innovation, Accountability – accompanied with the right amount of tenacity to have a satisfied customer with every interaction.

With qualifications and core values that fit with the above, be part of something great. We’re interested in the value you, your unique skills, and your experiences can add to the great workforce at JPW.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or other protected status. EEOE/M/F/Vet/Disabled. All your information will be kept confidential according to EEO guidelines.

JPW Industries