Engagement Manager – Managed Solutions – Remote
The Select group is seeking an Engagement Manager. This role will involve monitoring and managing various aspects of projects, including scope, schedule, deliverables, budget, quality, and resources. The ideal candidate will have experience in a client & consultant supportive role mainly from an operational perspective.
Who we are
The Select Group excels in providing IT managed solutions, professional services, and project-based resources to some of today’s largest companies. We consider ourselves a family, headquartered in Raleigh, NC and spread out across North America, made strong by our diversity, and drawn together by our common mission of positively impacting lives, one experience at a time. By helping businesses flourish and top technical talent reach their professional dreams, we fulfill our purpose.
Responsibilities:
Operational:
- HR Management
- On/Off Boarding
- Time Tracking (approvals, edits, PTO, Sick, etc.)
- PO Burndown reports
- Facilitate Invoicing communication between our AR team and their AP team
Collaborative:
- Consultant Care/Check-In
- Client Single POC (Manager/Stakeholder relations
- Understanding and driving towards client’s business objectives
Continuous Improvement by partnering with other Engagement Managers on:
- Performance Reviews
- Training and Skills Assessments
- Monitor Weekly/Monthly Work plans
- Process Improvement and Documentation
- Productivity Improvement
Tracking & Reporting by partnering with other Engagement Managers on:
- KPI Tracking
- MBR/QBR Preparations AND presentations
- Establishing and qualifying goals with the client
Requirements:
- 1-3 years’ experience in staffing, managed solutions or consulting services industry
- IT staffing, MS or consulting experience
- Experience in a Client & Consultant supportive role including;
- Experience/Exposure to contracts and client obligations
- Experience supporting the onboarding and consultant experience
- Experience communicating with clients (phone, email, meetings, etc.)
- 4-year degree at an accredited College (or equivalent business experience)
- Self-starter or ability to take initiative
- Organized with keen attention to details
- Problem solving and critical thinking
- Effective verbal and written communication
- Deliver on multiple projects simultaneously
- Basic knowledge and use of Microsoft Suite (Excel, Powerpoint, Sharepoint)
What makes us different
Our superpower is in the strength of our connections. We take a consultative approach with our clients, developing award-winning relationships inside Fortune 500 companies. Account Managers at The Select Group become an extension of their clients’ teams, equipped with technical knowledge that help businesses achieve strategic goals while overcoming their organizational challenges.
Love where you work
You’ll have the opportunity to join a tight-knit, fast-growing company that’s making a tremendous impact across industries such as communications, healthcare, technology, utilities, and more.
The way we see it, you have to grow people to grow companies. That’s why we make personal and professional development a priority at TSG. You’ll have access to:
- professional coaching
- world-class training
- programs targeted at developing your whole self, including wellness, mental health, and education assistance.
- a day off for your birthday, an annual company-wide mental health day, and a floating holiday to celebrate a diversity and inclusion holiday of your choice
But we’ve got the usual company perks, as well, including a matching 401K plan, employer paid life insurance and long-term disability, 12-weeks paid maternity leave and partially paid parental leave, and any equipment and software that you need to do your job.
Diversity, Equity & Inclusion at The Select Group
TSG values the unique perspectives our employees and consultants bring to work and life each day. We’re building a culture that encourages, embraces, and celebrates diversity, ensuring we have an inclusive workplace where everyone can be who they are. Together, we’re driving innovation and creativity to help our clients succeed and to make our communities stronger. We are here to learn and grow. Join us, and just be you.
Equal Opportunity Employer
The Select Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact hr@selectgroup.com for assistance.
For California Applicants, please visit the following website to view our CCPA Notice – https://www.selectgroup.com/ccpa-notice/
Connect with us
- See our culture in action on Instagram and LinkedIn.
- Know someone who would be perfect for this role? Share this career opportunity with them.
Questions? Reach out to our talent acquisition team.
The Select Group
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