Account Manager

Shaw Contract is a global design leader in commercial flooring for some of the world’s most creative and innovative environments. Our vast, sustainable product offerings can be found in diverse markets such as workplace, healthcare, hospitality, education, and multi-family dwellings; supporting the spaces in which we work, learn, live, play, and heal.

Institutional specialist (education, government & healthcare) with a heavy focus on the healthcare segment. Specific responsibilities include daily sales calls to existing customers and new prospects. Must be proficient in calling on architects, designers, dealers, end users and other related customers. New end use business development skills are preferred. Additionally, he or she must continually prospect for viable new accounts while developing a key awareness of what is happening in the San Francisco market.

Responsibilities:

• Characteristics to include honesty, integrity, hard work, enthusiasm, and motivation.
• Work with architects, designers, flooring contractors, end users, contractors, etc. to select appropriate products for their projects that fit within their design criteria, budget, and time frame.
• Travel daily throughout assigned area to call on existing customers and prospect new customers to solicit business.
• Manage project from inception to completion including identifying opportunity, product selection, specification, order placement, order tracking, delivery coordination, installation oversight, punch walk/ claim coordination (if necessary), and communication of maintenance program.
• Must be motivated and comfortable working and supporting a closely knit team environment.
• Must be able and competent to work with and manage customer base thru CRM (Customer Relationship Management) tool such as Salesforce.com
• Follow up on a variety of leads from sources such as Dodge, CoStar, networking groups
• Build relationships with existing and new customers by entertaining such as lunches, dinners, or special events.

Contract Specialist must implement the selling process in his/her area; they must have the ability to make good judgment decisions. A full understanding of the product line is essential. Furthermore, an understanding of the application that each product serves is critical. The ability to interface/communicate with a diverse group of customers in a friendly and respectable manner is a must. The ideal candidate will possess a flexible personality and be able to communicate clearly to other people, both orally and in written form. Contract Specialist must give presentations to architects, designers, and end-users to educate them on the flooring industry and how Shaw Contract Group can benefit them on their projects.

Required Competencies:

• Build Trusting Relationships
• Influence Others
• Execute Action Plan
• Build Customer Satisfaction
• Initiate Action
• Adapt and Change

Requirements:

• Bachelor’s degree or High School Diploma/GED and at least 3-5 years previous industry sales experience required.

Preferred:

• Candidate already living within or familiar with the San Francisco market.
• Proven Local design community and organizational involvement.
• Commercial flooring experience preferred; commercial interiors also preferred.

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Shaw Contract is based out of Cartersville, Georgia in our new highly sustainable, world-class Create Centre facility. This is the home for our product development and commercial marketing teams. We are committed to hiring the best talent. We hire humble, collaborative, and ambitious people and give them endless opportunities to grow and succeed. Shaw Contract is the commercial design brand for Shaw Industries Group, Inc., a vertically integrated manufacturer that supplies carpet, hardwood, laminate, resilient, tile & stone flooring products, and synthetic turf to residential and commercial markets globally. Headquartered in Dalton, Georgia, and with manufacturing in the United States, Scotland, Mexico and China, Shaw is a subsidiary of Berkshire Hathaway, Inc. with more than $4.5 billion in annual sales and 23,000 associates worldwide.

Shaw Industries is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, gender identity, religion, sexual orientation, national origin, disability, genetic information, pregnancy, protected veteran status, or any other protected characteristic as outlined by federal, state, or local laws.

Please note this is not an official application and you will need to apply here: https://shawinc.wd1.myworkdayjobs.com/External/job/San-Francisco-California/Shaw-Contract-Account-Manager–San-Francisco–CA_R-113261

Shaw Contract