Account Manager, Rare Disease: Cystic Fibrosis and Multiple Sclerosis – San Francisco, California
At VIATRIS™, we see healthcare not as it is but as it should be. We act courageously and are uniquely positioned to be a source of stability in a world of evolving healthcare needs.
Viatris empowers people worldwide to live healthier at every stage of life.
We do so via:
- Access – Providing high quality trusted medicines regardless of geography or circumstance;
- Leadership – Advancing sustainable operations and innovative solutions to improve patient health; and
- Partnership – Leveraging our collective expertise to connect people to products and services.
Every day, we rise to the challenge to make a difference and here’s how this role will make an impact:
Key responsibilities for this role include:
· The West region includes: California, Oregon, Washington, Idaho, Nevada, Utah, and Arizona.
- The position of Rare Disease Account Manager (RDAM) will report to the Head of Rare Disease and cover both Cystic Fibrosis and Multiple Sclerosis. RDAMs will be responsible for the education and management of all territory activity. The Account Manager will be expected to deliver on revenue and goals to help meet the Viatris therapeutic area goals.
- The Rare Disease Account Manager (RDAM) is responsible for achieving sales forecast within the assigned territory. This is accomplished by establishing and executing account level plans for the Rare Disease Centers of Excellence portfolio, including Cystic Fibrosis and Multiple Sclerosis.
- Develop and maintain account and customer relationships based on defined targets and specialties.
- Cover a prescribed customer call cycle and conduct an account review for each customer relating to new and existing products, contract information (if applicable), purchasing history, and provide assistance and product information as necessary.
- Maintain updated customer account profiles and client tracking information.
- Monitor local wholesaler and specialty pharmacy inventory levels to assure adequate inventories of products to meet customer requirements and for performing biannual business reviews.
- Continual update of relevant contract information, (i.e., pricing, addendum’s, and contract or member additions or deletions).
- Analyze sales figures and territory data for accounts on a routine basis or as requested by Head of Rare Disease. Interpret findings and draw conclusions. Participate in strategic territory planning sessions and execute within a team environment.
- Plan, organize, implement, and evaluate marketing programs including lectures, patient meetings, speaker programs, dinner programs, etc.
- Collaborate closely with cross functional team members to identify and resolve customer needs appropriately and with a high sense of urgency.
- Attend local, regional and national meetings as directed, including advocacy events, sales meetings with occasional night and weekend commitments.
- Monitor competitor activities and communicate pertinent information in a timely manner to Sales Director and/or appropriate corporate personnel.
- Responsible for accurately and efficiently completing and submitting all required paperwork and performing laptop responsibilities according to established procedures. (E.g.: expense reports, supply requests, account profiles, etc.).
- Handle corporate resources responsibly, including travel expenditures, corporate vehicles, entertainment expenses, etc. to ensure all are properly approved, recorded, and monitored.
- Remain compliant with policies and procedures of Viatris as required in the daily performance of assigned duties.
The minimum qualifications for this role are:
- Minimum of a bachelor’s degree and five years minimum experience in pharmaceutical industry or medical sales required. Account management experience preferred. However, a combination of experience and/or education will be taken into consideration.
- Expertise in clinical data, disease state education, diagnostics, product information, selling skills, business analytics, buy and bill, 340B, market access and market trends required.
- Experience in rare disease is preferred.
- Experience calling on Neurology and Pulmonary desired.
- Ability to travel up to 80% by vehicle and airplane and able to lift and carry personal items/laptop/miscellaneous (30 pounds minimum). Evening and light weekend work (10%).
- Proficiency in speaking, comprehending, reading and writing English is required.
At Viatris, we offer competitive salaries, benefits and an inclusive environment where you can use your experiences, perspectives and skills to help make an impact on the lives of others.
Viatris is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, gender expression, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
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