Under-supervision of Box Office Director, assist in the operation of the box office, implementing and following procedures,overseeing the box office while Director is away, maintaining bookkeeping, filing, ticket sales, and other box office duties.
Maintaining daily records of ticketing sales transactions, including but not limited to, daily sales, deposits, and
cash
Managing the box office window and phones during given shifts
Utilizing Ticketmaster to process ticket sales for the Ford Park Entertainment Complex
Assisting in the enforcement of building policies for the box office
Learning about the sports & entertainment industry through the eyes of the box office
Maintaining and monitoring back office event information within the Ticketmaster ticketing software
2‐3 years experience in an office setting or similar preferred
Ability to perform effectively under stressful situations
Ability to define, analyze and solve problems
Ability to coordinate box office procedures with other staff
Ability to work variable hours including evenings, weekends and holidays
Ability to communicate effectively both verbally and in writing
Ability to safely and accurately handle and account for large sums of money
Ability to handle difficult situations with courtesy and tact when dealing with the public and promoters
Ability to maintain an effective working relationship with other staff, event promoters and the general public
Skill in operating modern office equipment including computers
Comcast
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