At Lloyds Banking Group, we have a clear purpose; to help Britain prosper and to become the best bank for our customers. What we do makes a genuine difference to families, businesses and communities, and we’re playing a central role in building a growing UK economy.
Our brands, our services and our business span every aspect of banking and finance, including some of the biggest names on the UK’s high streets. That gives us a big responsibility to support the UK economy.
Persistent Debt (PD) is a regulation that was crafted by the FCA to identify Credit Card customers who have held a balance for a prolonged period, where they are not making progress in paying the debt off.
The PD strategy team is responsible for LBG’s strategic response to the PD regulation, striving to remain aligned with the rules whilst minimising both poor customer outcomes and adverse portfolio performance.
As a manager you’ll lead projects bringing together product, commercial and critical thinking fields.
Your key accountabilities will include:
- Thought leadership in interpreting the rules and translating them into clear business requirements
- Developing strategies (including both customer communication and account treatment activities) that educate customers about handling their debt, build affordable pay down plans for customers and provide appropriate forbearance to assist in the amortisation of PD balances
- Coordinating the production of regular control reporting and MI to evidence compliance with the regulation and review customer behaviours alongside portfolio performance
Embracing the ‘best of both’ that hybrid working offers, we’re open to discussing agile and flexible ways of working. Our office hubs are in Chester, Cardiff, or London.
What we’re looking for
Essential:
- Previous experience working in analytical, strategy or product teams
- Experience in developing, motivating and mentoring those around you to build their technical skills and improve their critical thinking
- Experience in utilising segmentation, models and sophisticated analytical toolsets to support recommendations that are aligned and complementary to the business strategy and financial plan.
- Technical skills that include a proven understanding of SAS/SQL code and Microsoft Office packages
- Experience working across one or more consumer lending products
- Know how to actively engage and influence across the organisation to make an impact for customers and the business
Desirable:
- Ideally, proven understanding of Persistent Debt strategies and associated regulatory requirements
So what can we offer you in return?
You’ll receive a package that includes:
- Discretionary performance share award
- Private Medical Insurance
- Generous pension contribution
- 30 days leave plus bank holidays
- Flexible cash pot (4% on top of base salary) to spend on benefits.
We’re committed to building a workforce which reflects the diversity of the customers and communities we serve, and to building an inclusive environment where all our colleagues can be themselves and succeed on merit.
So if you’d like to be part of our inclusive values-based culture, and want to be stretched and fulfilled, we’ll help you build a career that will make a difference to you and our customers.
Together we make it possible!
Lloyds Banking Group
Related jobs:
Job Title
£700 Online Trading Platform Casting Call for Dancers
Job Description
A social media ad for an online trading platform is casting dancers who are Liverpool FC fans for a one-day shoot. Bring your moves and your club pride — this is a high-energy casting for genuine supporters who can dance. Applications are by email.
Job Responsibilities
- Perform on camera as a dancer in a social media ad
- Follow direction on a one-day shoot
Requirements
- Dancer
- Genuine Liverpool FC fan
- Available for one filming day between October 12 and 25
- Apply by email for more information
Compensation
- £700 for the one-day shoot
Videographers, Marketing Team Members, and Brand Ambassadors
Job Description
A growing creative team is seeking motivated videographers, marketing team members, and brand ambassadors. This opportunity invites creatives interested in contributing their talents and supporting the team’s growth.
Specific duties, schedules, and employment terms are not provided. Interested applicants can reach out by Instagram DM or email.
Job Responsibilities
- Contribute to the team in videography, marketing, or brand representation.
- Collaborate with fellow creatives on projects and promotional efforts.
- Discuss role-specific duties with the team during the application process.
Requirements
- Have an interest or background in videography, marketing, or brand ambassador work.
- Be motivated to contribute to a growing creative team.
- Contact the team by Instagram DM or email to express interest.
Job Description
A feature film workshop in London is seeking exceptional and versatile male and male-identifying dancers and movement artists. The workshop will focus on developing and exploring movement language and creature work, making this an opportunity for performers with strong improvisational abilities, physical performance experience, and distinctive movement skills.
Job Responsibilities
- Participate in movement workshops for an upcoming feature film.
- Explore and develop movement language and creature work.
- Use improvisational skills to create distinctive physical performances.
- Collaborate with the creative team and other movement artists throughout the workshop.
Requirements
- Male or male-identifying dancers and movement artists.
- Exceptional movement ability and versatility.
- Strong improvisational skills.
- High level of body awareness.
- Physical performance experience.
- Experience with contortion, contemporary dance, or unusual physicality is a plus.
- Must be able to work in London.
Compensation
- Paid above the Equity minimum film rate.
London Trampoline Casting CallJob Description
A London casting call is seeking adults with strong fitness levels for a trampoline-based production. Selected participants should be comfortable with physical activity and capable of completing approximately 15 minutes of jumping on a trampoline. This paid casting opportunity is ideal for energetic performers, models, and talent looking for active entertainment work in London.
Job Responsibilities
- Participate in a trampoline-based production in London.
- Complete approximately 15 minutes of trampoline activity.
- Follow production and safety directions from the creative team.
- Maintain energy, focus, and professionalism throughout the shoot.
Requirements
- Must be 18 years of age or older.
- Must be based in or able to work in London.
- Good level of physical fitness.
- Comfortable jumping on a trampoline for approximately 15 minutes.
Compensation
- £250.
Music Video Casting Call for Young Berwyn
Job Description
A paid music video casting call is seeking a young performer for the role of Young Berwyn. The production is looking for an Afro Caribbean boy who can play age 13. The music video will shoot for one day on either October 14 or 15 in Kingston, London, KT3. Applicants must be based in the UK within the M25.
Job Responsibilities
- Portray Young Berwyn in a professionally produced music video.
- Participate in a one-day music video shoot in Kingston, London.
- Work with the production team and follow creative direction during filming.
Requirements
- Afro Caribbean boy.
- Playing age 13.
- Must be based in the UK within the M25.
- Available to shoot for one day on either October 14 or October 15.
Compensation
- Paid opportunity.
Music Video Casting Call for Afro Caribbean Mum
Job Description
A paid music video casting call is seeking a performer for the role of an Afro Caribbean Mum. The production will shoot for one day on either October 14 or 15 in Kingston, London, KT3. Artists must be based in the UK within the M25.
Job Responsibilities
- Portray an Afro Caribbean Mum in a professionally produced music video.
- Participate in a one-day music video shoot in Kingston, London.
- Work with the production team and follow creative direction during filming.
Requirements
- Afro Caribbean woman.
- Must be based in the UK within the M25.
- Available to shoot for one day on either October 14 or October 15.
Compensation
- Paid opportunity.
Savage Sundays “Find The Foreigner” London Casting Call
Job Description
Casting is underway for series 4 of Channel 4’s “Savage Sundays: Find the Foreigner.” The production is seeking adults who have lived in the UK for most of their lives but are not British citizens. This London casting call is open to people from all genders and backgrounds who are interested in taking part in the series.
Job Responsibilities
- Participate in filming for “Savage Sundays: Find the Foreigner.”
- Take part in the series as directed by the production team.
- Be comfortable appearing on camera and sharing your background as part of the format.
Requirements
- Must be 18 or older.
- Must have lived in the UK for most of your life.
- Must not be a British citizen.
- All genders and backgrounds are welcome.
Compensation
- Compensation is not specified.
Savage Sundays “Find The Baby Daddy” London Casting Call
Job Description
Casting is underway for series 4 of Channel 4’s “Savage Sundays: Find The Baby Daddy.” The production is seeking adults who fit people’s idea of what a typical father looks like. This London casting call is open to participants ages 18 and older from all genders and backgrounds.
Job Responsibilities
- Participate in filming for “Savage Sundays: Find The Baby Daddy.”
- Appear on camera as part of the series format.
- Follow production direction during filming.
Requirements
- Must be 18 or older.
- Open to all genders and backgrounds.
- Seeking people who fit the public’s idea of what a typical father looks like.
Compensation
- Compensation is not specified.
Savage Sundays “Find The Gay Guy” London Casting Call
Job Description
Casting is underway for series 4 of Channel 4’s “Savage Sundays: Find The Gay Guy.” The production is seeking straight and gay men with big personalities who are ready to test their poker face on camera. This London casting opportunity is open to adults from all backgrounds.
Job Responsibilities
- Participate in filming for “Savage Sundays: Find The Gay Guy.”
- Take part in the series format and on-camera activities.
- Bring a confident personality and strong on-camera presence.
- Follow production direction during filming.
Requirements
- Must be 18 or older.
- Seeking straight and gay men.
- All backgrounds are welcome.
- Must have a big personality and be comfortable appearing on camera.
Compensation
- Compensation is not specified.
Savage Sundays “Find The Sugar Daddy” London Casting Call
Job Description
Casting is underway for Series 4 of Channel 4’s Savage Sundays: Find The Sugar Daddy. The production is seeking people in London and beyond whose relationships have a sugar daddy and sugar baby dynamic. This casting call is open to adults ages 18 and older of all genders and backgrounds who are interested in sharing their relationship story.
Job Responsibilities
- Take part in Series 4 of Savage Sundays: Find The Sugar Daddy.
- Share your experience of being in a relationship with a sugar daddy and sugar baby dynamic.
- Participate in the production as required for the series.
Requirements
- Must be age 18 or older.
- Open to all genders and backgrounds.
- Must currently have a relationship featuring a sugar daddy and sugar baby dynamic.
Compensation
- Compensation details have not been provided.
Savage Sundays “Find The Scouser” London Casting Call
Job Description
Casting is underway for Series 4 of Channel 4’s Savage Sundays: Find The Scouser. The production is looking for adults who were born and raised in Liverpool or who know Liverpool, its culture, and the city inside out. This casting call is open to people ages 18 and older of all genders and backgrounds.
Job Responsibilities
- Take part in Series 4 of Savage Sundays: Find The Scouser.
- Share your connection to Liverpool and knowledge of the city’s culture.
- Participate in the production as required for the series.
Requirements
- Must be age 18 or older.
- Open to all genders and backgrounds.
- Must have been born and raised in Liverpool or have strong knowledge of Liverpool and its culture.
Compensation
- Compensation details have not been provided.
Savage Sundays “Find The Foreigner” London Casting Call
Job Description
Casting is underway for series 4 of Channel 4’s “Savage Sundays: Find the Foreigner.” The production is seeking adults who have lived in the UK for most of their lives but are not British citizens. This London casting call is open to people from all genders and backgrounds who are interested in taking part in the series.
Job Responsibilities
- Participate in filming for “Savage Sundays: Find the Foreigner.”
- Take part in the series as directed by the production team.
- Be comfortable appearing on camera and sharing your background as part of the format.
Requirements1
- Must be 18 or older.
- Must have lived in the UK for most of your life.
- Must not be a British citizen.
- All genders and backgrounds are welcome.
Compensation
- Compensation is not specified.
