Full-time; four 10-hour shifts, three days off; 2–10 p.m. on weekends and weekdays
Reports to Manager of Sales and Service and Director of Sales and Service
Responsibilities & Job Duties (include, but are not limited to)
- Provide best-in-class service to our Tickets For Less retail customers through all available means of communication
- Generate revenue through email, telephone and in-lobby customer sales
- Participate in from-public ticket purchases by processing sales submissions, making offers and related activity
- Utilize internal and external technology to process and fulfill orders
- Work in the Point of Sale to input and manage ticket inventory
- Communicate active promotions and discounts to Tickets For Less customers
- Work collaboratively with other team members to achieve departmental and company goals
- Actively contribute ideas and potential improvements to team members and management
- Assist in managing on-site events as needed
Qualifications
- Bachelor’s degree in a related field preferred
- Must have a passion for sports and/or live entertainment
- Retail, travel, event, sports or live entertainment experience considered a plus
- Excellent verbal and written communication skills
- Self-motivation, attention to detail and strong organizational skills required
- Must be able to work independently and as part of a team in a group setting
- Strong ability to multi-task
- Must be available to work under pressure in a fast-paced environment
- Must have an eye for detail
Benefits
- Competitive Salary
- 401k with Company Match
- Unlimited Vacation
- Medical/Dental/Vision Insurance/Short-Term & Long-Term Disability
- Life Insurance
- Eligible for two raises per year
- $1,000 Employee Ticket Credit
- Discretionary Performance Bonuses
- Company Kitchen with Free Snacks and Drinks
- Employee Referral Program
- Quarterly Company Paid Outings
- Casual dress code
If you’re interested in part-time work, 5–10 p.m. shift may be available
Tickets For Less
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