Company Description
Each day Universal Studios Hollywood creates unforgettable experiences for our guests from around the world. We bring to life the ultimate Hollywood experience with our real working movie studio and heart-pounding rides, shows and attractions that put you inside some of the world’s most popular movies and TV shows. USH offers something for everyone from thrill seekers to movie lovers to family fun for all ages. Our Team Members are passionate individuals who create memorable moments whether it’s on the studio lot, or in our conference rooms, theaters, or kitchens. We believe in the talent of our team members. It’s our passion and commitment to excellence that drives our business to succeed in everything we do across the park. We believe in a culture of family and fun, here you can make a difference and build your career!
NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service.
Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. We strive to foster a diverse and inclusive culture where our employees feel supported, embraced and heard. We believe that our workforce should represent the communities we live in, so that together, we can continue to create and deliver content that reflects the current and ever-changing face of the world. Click here to learn more about Comcast NBCUniversal’s commitment and how we are making an impact.
Summary
Job Description
Become a member of our fast growing CityWalk food service management team! – You will be responsible for the daily shift supervision and management support of our exciting new quick service food units. Work in a fast paced, fun & quickly growing environment that allows you the ability to create and foster a cohesive team while demonstrating organizational, planning, delegation, mentoring and coaching skills.
Essential Functions
- Ensure compliance with all local, state and federal laws regarding food quality, safety, labor, employment, and Company policies and procedures.
- With the direction of the Manager, execute strategic plans to optimize operational profits while maintaining quality, cleanliness and Guest Service standards.
- Supports the employee and guest satisfaction programs and ensures the staff understands the importance of the programs.
- Supervises all hourly staff, provides work direction, performance reviews, and coaching to the team.
- Mentors and counsels team members and enforce appropriate policies and procedures ensuring compliance of departmental standards.
- Responsible for supervising employee’s workflow, setting leadership standards, and guiding work locations efficiency. Builds internal relationships ensure our employees are exceeding expectations.
- Observes, critiques, and adjusts the daily functions of both departmental personnel and standard operating procedures to provide quality guest service.
- Maintain or exceed weekly budgeted variable operations result: cost of goods, variable labor, and safety. Adjust operations as necessary to budgets. Exceed annual cash flow trends.
- Shift supervision and responsibility of opening, mid and closing restaurant shifts.
- Maintain a clean, safe and professional work area.
- Ensure proper hiring, and training content is maintained.
- Ensure the workforce is trained and proficient at operating venue.
- Performs other duties as assigned.
Qualifications
Qualifications/Requirements
- High School diploma or GED required
- Minimum 2+ year’s Restaurant Management/Supervisory experience with experience managing high volume quick service or casual dining restaurants with a team of 15+ employees.
- Must have a flexible schedule to meet the needs of a 24/7 – 365 day operation, inclusive of weekends, holidays and nights.
- Able to work outdoors in varying weather conditions and walking/traveling to multiple venues throughout the day.
- Must demonstrate good judgment and a strong sense of ethics in deciding how to respond to the guests concerns and issues while keeping company business models in mind.
- Must have excellent written and verbal skills to effectively communicate with all levels of the organization.
- Strong customer service, interpersonal and organizational skills
- Must be willing to work in Universal City, CA
- Must be willing to submit to a background investigation
- Must have unrestricted work authorization to work in the United States
- Must be 18+ years or older
Desired Characteristics
- Associate or Bachelor’s degree (or equivalent) in hospitality management or business administration preferred.
- Experienced in Quick Serve or Casual dining Restaurant experience preferred.
- Proficient in MS Word, Excel, and food related Point of Service & inventory systems.
- Able to provide creative solutions to guest situations.
- Previous experience with scheduling restaurant labor & staffing needs to operate an efficient business
Additional Information
NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.
If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations in the US by calling 1-818-777-4107 and in the UK by calling +44 2036185726.
NBCUniversal
Related jobs:
Single Dad – Commercial Casting Call
Job Description
A new commercial celebrating non-traditional educational paths is casting a male actor to portray a single dad returning to school. This is a non-speaking but emotionally resonant role that highlights personal growth and determination both in life and in the classroom.
The character will be shown in classroom settings, symbolizing resilience, dedication, and a desire to build a better future for his family. No dialogue is required, but the performance must convey authenticity and depth.
Job Responsibilities
-
Portray a single father engaged in college-level learning
-
Follow direction to express emotion and focus through facial expression and body language
-
Participate in classroom scenes and everyday life moments
-
Represent the strength of adult learners through visual storytelling
Requirements
-
Male, age range: 30s
-
Any ethnicity
-
Must be a local hire to Baldwin County, AL
-
Comfortable working in a classroom setting
-
Strong screen presence without the need for spoken lines
Compensation
-
$450 per full day / $250 per half day
-
Non-union project with full buyout for web, social media, and internal use
-
Meaningful opportunity to portray a relatable, inspiring character
High School Graduate – Commercial Casting Call
Job Description
A new commercial is casting a young female actor to portray a recent high school graduate preparing for the next chapter in life. This non-speaking role highlights the excitement, pride, and ambition of a student transitioning into adulthood and higher education.
Job Responsibilities
-
Portray a recent high school graduate with authenticity and optimism
-
Participate in classroom and celebratory scenes
-
Take direction from the production team to deliver expressive, non-verbal performance
-
Help visually tell a story of academic success and transition
Requirements
-
Female, age range: 18–20
-
Any ethnicity
-
Must be a local hire to Baldwin County, AL
-
Comfortable on camera with a natural, expressive presence
-
No acting experience required; no lines involved
Compensation
-
$450 per full day / $250 per half day
-
Non-union commercial with full buyout for web, social media, and internal use
-
Opportunity to appear in a meaningful educational campaign
Farmer – Commercial Casting Call
Job Description
A new commercial celebrating educational milestones is casting a young actor to portray a farming student. This non-speaking role will be featured in both classroom and farm settings, highlighting the balance between agricultural work and academic life.
Job Responsibilities
-
Portray a farming student in both classroom and farm environments
-
Follow direction from the commercial’s director and crew
-
Convey commitment and work ethic through body language and expression
-
Participate in visual storytelling without delivering lines
Requirements
-
Male, age range: 18–22
-
Any ethnicity
-
Must be a local hire to Baldwin County, AL
-
Comfortable appearing in both indoor and outdoor scenes
-
No previous acting experience required, but must take direction well
Compensation
-
$450 per full day / $250 per half day
-
Non-union commercial with full buyout for web, social media, and internal use
-
Great opportunity for new talent to gain professional experience
Waitress – Commercial Casting Call
Job Description
A new commercial is casting a young female actor to portray a waitress balancing work and education. This non-speaking role will be featured in both restaurant and classroom settings, showcasing the dual commitment of student-workers in today’s world.
Job Responsibilities
-
Portray a waitress in a restaurant environment with natural movement
-
Participate in classroom scenes as a student
-
Follow direction from the production team with professionalism
-
Use expressive body language to convey focus and determination
Requirements
-
Female, age range: 18–22
-
Any ethnicity
-
Must be local to Baldwin County, AL
-
Comfortable in both restaurant and academic-style settings
-
No dialogue required, but must show strong screen presence
Compensation
-
$450 per full day / $250 per half day
-
Non-union commercial with full buyout for web, internal, and social media usage
-
Great opportunity to gain experience in a professional shoot environment
LGBTQ+ Music Festival Attendees – TV Show Casting Call
Job Description
A vibrant television series is casting background talent to portray music festival attendees showing support for an LGBTQ+ artist in a high-energy, inclusive scene. This opportunity celebrates diversity and pride in a bold, colorful atmosphere, filmed in the heart of Atlanta.
Job Responsibilities
-
Portray an enthusiastic music festival attendee on camera
-
Follow direction from the director and background coordinator
-
Maintain high energy throughout the scene to reflect a live concert vibe
-
Dress in expressive, festival-appropriate attire that reflects pride and celebration
Requirements
-
Age 18 and over
-
All ethnicities and gender identities welcome
-
Must be comfortable in a lively and inclusive festival environment
-
Must be available to film in Downtown Atlanta
Compensation
-
$182 for 12 hours
-
One-day background role on a professionally produced television show
-
Celebrate LGBTQ+ culture while gaining on-camera experience
Mom and Dad – Family Fishing Commercial Casting Call
Job Description
A cheerful lifestyle commercial is casting adult talent to portray a mom and dad enjoying a family fishing day. This shoot highlights warmth, connection, and outdoor fun. Real parents or adult performers who can naturally portray a couple are encouraged to apply.
Job Responsibilities
-
Portray a loving and engaged parent in a family setting
-
React naturally and interact with children and surroundings
-
Follow direction from the director and maintain scene continuity
-
Exhibit energy and warmth that supports the campaign’s tone
Requirements
-
Mom: Female, age 20s–40s
-
Dad: Male, age 30s–40s
-
All ethnicities welcome
-
Must be comfortable outdoors
-
Available for a one-day shoot in South Carolina
Compensation
-
$300 per day for each adult role
-
Work on a professionally produced commercial
-
Great opportunity for couples or actors with strong on-screen chemistry
Child Roles – Family Fishing Commercial Casting Call
An upcoming commercial is casting young children to portray a fun-loving family on a fishing trip. This lighthearted project focuses on capturing playful moments in nature and is perfect for kids who are outgoing, expressive, and comfortable on camera.
Job Description
We are casting two child actors to play siblings enjoying a day of fishing with their family. These are non-speaking roles that require natural interactions and joyful energy. No prior acting experience or fishing skills are needed—just a great attitude and enthusiasm for being outdoors.
Job Responsibilities
-
Portray a child on a fishing outing with family
-
React naturally and playfully during the shoot
-
Follow simple direction from the production team
-
Interact with adult actors in a believable family dynamic
Requirements
-
Boy: Age 4–6
-
Girl: Age 4–6
-
All ethnicities welcome
-
Must be comfortable outdoors and in a group setting
-
Available for one full day of filming in South Carolina
Compensation
-
$250 per day for each child role
-
One-day commercial shoot
-
Great opportunity for first-time or early-career child talent
Swimwear Models – Summer Campaign Casting Call
Job Description
A new summer campaign is scouting confident and camera-ready swimwear models for an exciting opportunity in Southern California. This is your chance to shine in a high-visibility project tailored for the sunny season.
Job Responsibilities
-
Model swimwear comfortably and confidently on camera
-
Follow creative direction from photographers and campaign leads
-
Maintain energy and professionalism throughout the shoot
-
Represent the campaign’s brand image and seasonal vibe
Requirements
-
Female, age range: 18–27
-
Height between 5’7” and 5’10”
-
Must be comfortable modeling swimwear
-
Based in or available to work in Southern California
Compensation
-
Great exposure for models looking to expand their portfolios
-
Professional experience in a lifestyle/fashion shoot
-
Potential consideration for future brand campaigns
1980s Father Type – Photo Shoot Casting Call
Job Description
A period photo shoot is casting a male actor to portray a 40–50-year-old father character for a featured photo session set in the 1980s. This role represents the father of one of the film’s main characters and requires a specific look to match the era.
Job Responsibilities
-
Pose for a stylized 1980s-era photo shoot
-
Portray a detective or father figure with a grounded, professional look
-
Collaborate with the hair and styling team for period accuracy
-
Follow on-set direction for character poses and expressions
Requirements
-
Male, Caucasian, age range: 40s–50s
-
Full head of hair required (no super short/military cuts)
-
Must be willing to have hair cut or styled for period accuracy
-
Must not have previously worked on the production
-
Comfortable with the possibility of shaving if requested by the styling team
Compensation
-
$265 for 12 hours
-
Featured photo shoot appearance for a major project
-
Work with a professional period styling and creative team
Teens Hanging Out – Background Roles for Feature Film
Job Description
A feature film based on a true story is seeking background talent to portray teens in a casual, natural setting. This role is ideal for young adults with expressive energy who can bring authenticity to a youthful group scene.
Job Responsibilities
-
Portray teens socializing in a natural, believable way
-
Follow direction from the production team during filming
-
Maintain continuity and energy throughout the scene
-
Arrive on time and ready for an afternoon call time
Requirements
-
Male or female
-
Age range: 18–30 (must look believably teenaged)
-
All ethnicities welcome
-
Must be comfortable in a casual on-camera group environment
Compensation
-
$130 for 10 hours
-
Short-term background role with professional film team
-
Ideal for new or experienced background actors
Sleight of Hand Magician – Commercial Casting Call
Job Description
A commercial production is seeking a skilled sleight of hand magician for an exciting non-union opportunity. This role is perfect for individuals with experience in close-up magic, card tricks, or coin illusions who are confident performing with their hands on camera.
Job Responsibilities
-
Perform sleight of hand magic confidently on camera
-
Demonstrate precision and fluidity in hand movements
-
Collaborate with the production team to deliver visual storytelling
-
Execute close-up tricks that are visually impressive
-
Represent the commercial’s creative vision through engaging performance
Requirements
-
Age range: 30–60 years old
-
Must be skilled in sleight of hand magic (e.g. cards, coins, small objects)
-
Preferably located in NYC or able to self-report
-
Comfortable performing multiple takes in a shoot setting
-
Non-union talent only
Compensation
-
Paid commercial opportunity
-
Visibility in a professional production
-
Gain on-camera credit in a specialty skill role
Young Jonathan – Feature Film Casting
A feature film production is casting a young male actor for the role of Young Jonathan, a character that requires strong emotional expression and screen presence. This is a paid opportunity to join a professional film project and portray a younger version of a central character.
Job Description
We are looking for a Caucasian boy to play Young Jonathan, a featured role in an upcoming film. The actor must be able to deliver natural, grounded performances and resemble the older version of the character. This role offers valuable experience for young talent ready to work in a high-level production setting.
Job Responsibilities
-
Perform as Young Jonathan in multiple scripted scenes
-
Follow direction from the director and crew with professionalism
-
Maintain consistent character traits across filming days
-
Portray emotional authenticity and connection on screen
-
Work full shoot schedule as required by the production
Requirements
-
Male, Caucasian, ages 7–9
-
Must resemble provided character reference (e.g., Jonathan with arms folded and hat)
-
Strong acting ability and focus
-
Must be available for the full duration of the shoot in the Memphis, TN area
Compensation
-
$2,717 per week (based on 44-hour work week)
-
Overtime paid after 12 hours at time and a half
-
Paid through payroll company