Assistant General Managers are needed for Hook Hall Be a part of creating awesome experiences for guests and crew alike
Crew Position: Assistant General Manager
The Tale of Hook Hall
At Hook Hall, we live boldly and act differently. We’re a crew built of dreamers that collaborate to Deliver the Unexpected, every day. We understand it is our call and responsibility to curate environments and experiences where people feel genuinely welcomed and part of our community. As moment makers, we produce immersive experiences where people feel recognized as human-first, allowing us to positively impact, empower, and collectively celebrate others.
Along the way, we foster community by ensuring that we are fulfilling our core mission in all our interactions, be they with guests, our partners, and each other.
Why Join Our Crew?
Situated in the heart of Washington, DC, Hook Hall is a traditional tavern and event space. It is a place our guests go to enjoy a cold beer and catch up with friends, or to find the latest epic pop-up experience. It’s a space designed to transform and transition throughout the day.
We live boldly and act differently. We’re a crew built of dreamers that delivers the unexpected each and every day. We curate environments, events, and experiences that make memorable moments where people feel recognized as human-first, allowing us to positively impact, empower, and collectively celebrate others in customized immersive experiences.
It is our collective efforts that ensure successful experiences for our patrons, company, and ourselves. Which is why we foster a welcoming and accepting work environment.
Role Description
Hook Hall is looking to hire a meticulous, detail-oriented and grounded Assistant General Manager to help guide our ship. This position will require the ability to work independently, as a self starter, and as part of a team, receiving and delegating responsibilities.
Utilizing your excellent logistics skills and strength in multi-tasking you will need to navigate through the high seas, with your crew by your side, ensuring both the crew and guests have the best experience. It is imperative that we keep the crew unified and the ship in pristine condition.
Do you have what it takes to lead the crew to victory each day? To create a rewarding place for the crew and guests alike? If you are confident you can prevent a mutiny, we are ready for you to board the ship.
Managerial Responsibilities
- Build a team of hospitality Superheroes!
- Confidently manage Hook Hall operations and deliver solutions for both the crew and guests
- Support and work alongside the General Manager to grow a world class entertainment company with a guest-centric experience including bar games, private events, and unique curated tavern/bar concepts that challenge the status quo in the industry
- Maintain rapport with vendors, coordinating and supervising delivery of services
- Ensure Hook Hall is running to in a manner that is beyond compliant, meeting company standards for food, beverage and safety
- Work with HR to recruit, train, and develop top-notch team members, and indoctrinate new employees in the parent company’s culture and core values
- Manage and resolve crew conflicts in a professional manner
- Foster an environment that ensures all team members are looking for ways to systematize the business to increase efficiency
- Identify and reward top performing crew members and successfully assess, coach and develop under-performing crew members
- Work with the General Manager to ensure Hook Hall is appropriately staffed
- Track and manage expenses and labor costs, reporting to leadership regularly
- Ensure the best possible guest experience for private and corporate events, including set up and clean-up, and highest level of customer service via email, phone, and in-person touchpoints
- Responsible for maintaining compliance will all local alcohol/beverage and food safety laws applicable
- All product procurement and inventory management programs for the business to ensure all supplies and inventory are maintained at necessary levels
Job Requirements
- Commitment to and alignment with company’s core values
- Attend daily company-wide huddles to report on top priorities and weekly team meetings to track quarterly goals and objectives
- Participate in weekly executive leadership meetings and quarterly planning
- Be a relentless perfectionist with a positive attitude who has a high level of attention to mastering the minutia and competitive spirit
- Proficient in Microsoft Office 365
- Experience with reservation systems is preferred
- Minimum 3 years of relevant experience in the bar/hospitality industry
- Must have initiative and strong interpersonal skills
- Evenings and weekends will be required
- DC ABRA Manager-on-Duty certification
- Experience working in the hospitality industry, exhibiting the ability to accommodate and adapt to situations by effective decision making
Hook Hall
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POSITION SUMMARY:
The Assistant Videographer/Editor position requires skills in a high-volume production environment specializing in the final storytelling of a project. This position is primarily responsible for assisting in the filming and editing process for company video projects. This position requires a diverse knowledge of industry standard types of cameras and production equipment along with basic Avid editing skills. They will work closely with the Producers, Videographers and Editors on staff to ensure projects are completed on time and with the highest technical and aesthetic standards. They are responsible for maintaining the company’s production assets and working with the department production calendar so that equipment is ready for each project.
ESSENTIAL FUNCTIONS:
- Support production staff with variety of projects using production gear including various models of cameras, lenses, tripods, and other gear related to shooting.
- Work with Production team to build sets for production needs.
- Assist with general duties.
- Maintaining production equipment before and after projects.
- Coordinate the tracking of all production assets.
- Assist with research and ordering of equipment.
- Support with reporting and tracking maintenance and repairs of production equipment.
- Ingest media into company’s archiving system and prepare media for Editors.
- Log footage and edit basic to intermediate level projects.
- Operate additional cameras as needed for production needs including live events.
- ALL OTHER DUTIES AS ASSIGNED
EXPERIENCE/QUALIFICATIONS:
- Minimum Degree Required: Minimum college or trade school experience in production or similar field..
- Experience: Minimum of 2 years of practical field experience working in multiple aspects of film and video production.
- Color grading at intermediate level.
KNOWLEDGE, SKILLS, AND ABILITY:
- Thorough understanding of fishing, hunting, and other outdoor skills as required to best work with production team in outdoor recreation company.
- Strong work ethic. Outgoing personality with ability to interact within group of creative individuals in a dynamic and constantly changing environment. Willingness to react with short notice to changes in daily routine.
- Willing to travel as required – often locations require extensive driving and multiple night stays with early and late hours.
- Strong communication skills – able to understand direction and make themselves understood when communicating objectives for accomplishing story lines or goals of a production.
- Thorough knowledge of Avid non-linear editing systems, specifically the Avid Media Composer or similar.
- Strong working knowledge of various codecs, containers and file types used in today’s media environment.
- Able to work within a team environment including in the field or studio and in the post process, editing and finishing.
- Able to lift and carry heavy equipment in variety of terrain and conditions from very hot to very cold.
- Good driving record, able to secure Missouri Operator’s License Class E.
- Good organizational skills: able to keep multiple projects balanced at any one time
- Strong video resume required. This resume should demonstrate samples from all of the areas mentioned above.
TRAVEL REQUIREMENTS:
- 25-30%
PHYSICAL REQUIREMENTS:
- Regularly performs computer work and sits.
- Occasionally walks and stands.
- Seldom/never lifts up to 50lbs.
INDEPENDENT JUDGEMENT:
- Performs duties within scope of general company policies, procedures, and objectives. Analyzes problems and performs needs assessments. Uses judgment in adapting broad guidelines to achieve desired result. Regular exercise of independent judgment within accepted practices. Makes recommendations that affect policies, procedures, and practices.
Full Time Benefits Summary:
Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
- Medical
- Dental
- Vision
- Health Savings Account
- Flexible Spending Account
- Voluntary benefits
- 401k Retirement Savings
- Paid holidays
- Paid vacation
- Paid sick time
- Bass Pro Cares Fund
- And more!
Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.
Reasonable Accommodations
Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
Bass Pro Shops
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