Primary Responsibilities
- Lead and manage client operations team consisting of production managers and coordinators that support localization and media services for one or more client accounts
- Support Client Account Lead (Sr. Director or VP, Client Ops), managing parts of the account as needed
- Own the entire client experience, from professionalized onboarding to high performance day-to-day servicing (ultimately ensuring the company is delivering best-in-class quality, security, on-time delivery and overall customer satisfaction)
- Work with Account lead to establish and evolve strategic roadmap for your accounts while continuously measuring account performance, introducing improvement solutions, enhancing the customer experience, and leading account growth
- Think strategically while engaging, improving and developing accounts (actively participate in sales activities with executives and business development team, develop and communicate business intelligence related to accounts, conceptualize and introduce value-adding solutions tailored to customer needs, etc.)
- Own the financial data accuracy and billing process for your accounts, working with all relevant teams to ensure data accuracy and timely billing
- Ensure optimum engagement at all customer levels (production, management, executive) as well as across all service lines and related departments
- Support Pixelogic’s vision and represent the best interests of both the customer as well as the company
- Other duties as assigned
Leadership & Management:
- Lead, manage and mentor team members to become high performing production managers and coordinators (including building, recruiting and training the team)
- Work closely with all operational departments to ensure quality, security and on-time delivery
- Engage technology and admin groups as necessary to support account servicing and solutions
- Utilize dashboards, reports and metrics to monitor production milestones and status
- Successfully manage employees that work remotely from home (WFH) or other company locations
- Help build and evolve the company and team culture
Planning:
- Successfully plan and execute complex, high security and global production schedules for features, series and related promotional materials
- Work with management to proactively staff and manage resources based on forecasted revenue and company needs
- Establish and manage effective meeting schedules for clients and internal teams
- Lead capacity planning process for your customers, ensuring accuracy in rolling demand versus capacity forecasts
Continuous Improvement:
- Lead creation and/or management of documentation and training of client workflows, pricing, profiles, style guides and other requirements
- Lead and manage Corrective Action Report (CAR) process for client rejections and other issues to ensure proper processes/procedures are always in place to prevent issues from happening and especially recurring
- Create and assign Operational Initiatives (OI’s) in collaboration with technology, operational and admin teams to continuously improve workflows related to your accounts
Finance:
- Participate in annual budgeting process for your accounts
- Lead revenue forecasting process for your accounts, ensuring that all revenue data is accurate on a rolling basis
- Establish and/or maintain service rates (pricing) and contractual requirements for your accounts, working with management to regularly evaluate and adjust as needed
- Ensure all service quotes are professionally and accurately created, presented and negotiated with clients
- Ensure pricing and service rates, including re-work and change orders, are accurately applied to all services related to your accounts
- Actively participate in RFP responses and contract negotiation
- Ensure that all services are billed accurately and timely, working in collaboration with the accounting team
Requirements
- Bachelor’s degree required
- 3+ years of experience in high performance leadership, management and client servicing roles
- Strong knowledge of localization and media services for features and series
- Commercial understanding of rate cards, pricing models, service quoting, etc.
- Significant skills and experience in building, managing and motivating teams
- Demonstrated excellence with highly detailed production planning and execution
- Managerial level skills with computers, Microsoft Office, and using different software
- Excellent verbal and written communication skills
- Proactive mindset that is solutions and service oriented
- Ability to multi-task while also maintaining focus and attention to detail
- Professional and levelheaded demeanor under all circumstances
- Ability to perform under pressure and meet deadlines with changing and complex priorities
- Must be flexible with availability via phone, email and text (AM, PM, weekends)
Pixelogic Media
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POSITION SUMMARY:
The Assistant Videographer/Editor position requires skills in a high-volume production environment specializing in the final storytelling of a project. This position is primarily responsible for assisting in the filming and editing process for company video projects. This position requires a diverse knowledge of industry standard types of cameras and production equipment along with basic Avid editing skills. They will work closely with the Producers, Videographers and Editors on staff to ensure projects are completed on time and with the highest technical and aesthetic standards. They are responsible for maintaining the company’s production assets and working with the department production calendar so that equipment is ready for each project.
ESSENTIAL FUNCTIONS:
- Support production staff with variety of projects using production gear including various models of cameras, lenses, tripods, and other gear related to shooting.
- Work with Production team to build sets for production needs.
- Assist with general duties.
- Maintaining production equipment before and after projects.
- Coordinate the tracking of all production assets.
- Assist with research and ordering of equipment.
- Support with reporting and tracking maintenance and repairs of production equipment.
- Ingest media into company’s archiving system and prepare media for Editors.
- Log footage and edit basic to intermediate level projects.
- Operate additional cameras as needed for production needs including live events.
- ALL OTHER DUTIES AS ASSIGNED
EXPERIENCE/QUALIFICATIONS:
- Minimum Degree Required: Minimum college or trade school experience in production or similar field..
- Experience: Minimum of 2 years of practical field experience working in multiple aspects of film and video production.
- Color grading at intermediate level.
KNOWLEDGE, SKILLS, AND ABILITY:
- Thorough understanding of fishing, hunting, and other outdoor skills as required to best work with production team in outdoor recreation company.
- Strong work ethic. Outgoing personality with ability to interact within group of creative individuals in a dynamic and constantly changing environment. Willingness to react with short notice to changes in daily routine.
- Willing to travel as required – often locations require extensive driving and multiple night stays with early and late hours.
- Strong communication skills – able to understand direction and make themselves understood when communicating objectives for accomplishing story lines or goals of a production.
- Thorough knowledge of Avid non-linear editing systems, specifically the Avid Media Composer or similar.
- Strong working knowledge of various codecs, containers and file types used in today’s media environment.
- Able to work within a team environment including in the field or studio and in the post process, editing and finishing.
- Able to lift and carry heavy equipment in variety of terrain and conditions from very hot to very cold.
- Good driving record, able to secure Missouri Operator’s License Class E.
- Good organizational skills: able to keep multiple projects balanced at any one time
- Strong video resume required. This resume should demonstrate samples from all of the areas mentioned above.
TRAVEL REQUIREMENTS:
- 25-30%
PHYSICAL REQUIREMENTS:
- Regularly performs computer work and sits.
- Occasionally walks and stands.
- Seldom/never lifts up to 50lbs.
INDEPENDENT JUDGEMENT:
- Performs duties within scope of general company policies, procedures, and objectives. Analyzes problems and performs needs assessments. Uses judgment in adapting broad guidelines to achieve desired result. Regular exercise of independent judgment within accepted practices. Makes recommendations that affect policies, procedures, and practices.
Full Time Benefits Summary:
Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
- Medical
- Dental
- Vision
- Health Savings Account
- Flexible Spending Account
- Voluntary benefits
- 401k Retirement Savings
- Paid holidays
- Paid vacation
- Paid sick time
- Bass Pro Cares Fund
- And more!
Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.
Reasonable Accommodations
Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
Bass Pro Shops
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Job Responsibilities
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