Group Creative Director, Experience

Company Description

Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally-enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting and customer obsession to accelerate our clients’ businesses through designing the products and services their customers truly value.

Job Description

As an Experience Industry Lead for Health, you’ll own the overall delivery and commercial value of our industry accounts and oversee the Experience teams across one of the nine industry verticals. Your role will be focused on supporting the development of the Capability Groups within the vertical as well as overseeing client work and business development. You’ll be a subject-matter expert in the industry and have the ability to drive continuous long-term growth by improving the quality delivery of work—demonstrating what makes PS a differentiator in how we deliver digital solutions to our clients.

Can be located anywhere in US in EST or CST timezones.

Your Impact:

• Owning overall experience, delivery and commercial value within the Health industry portfolio. Shaping scoping and estimating work to drive profitable growth. Inspiring clients and teams while delivering quality results.
• Driving business development strategies around diverse work ranging from digital business transformation, to customer and employee experience, to product and design, that moves our business forward—demonstrating Experience as a differentiator
• Overseeing Experience teams across the Health industry portfolio, guiding team casting and serving as the main point of Experience escalation
• Understanding client needs and matching their needs to our integrated offerings. Proactively driving teams to innovate how our thought leadership and accelerators create long-term, industry-specific value
• Partnering with Industry Business, Design Operations, Capacity and Craft Leads to anticipate future needs of the business and ensure quality deliverables
• Supporting Experience teams through coaching and mentoring on deliverables to ensure sustainable workload, effective mobility, learning and further career development
• Driving our “PS How” methodology and ways of working by driving our teams to focus on valuable outcomes—not just outputs—and continuous delivery with speed and quality

Qualifications

Your Skills and Experience:

• A thorough portfolio that reflects subject-matter expertise, design and strategy experience in a leadership capacity with an emphasis on driving profitable growth and commercial value
• A proven track record of leadership with 15-20 years of experience in the Health industry and/or design experience within a professional services firm
• Comfortability with an agile methodology while innovating new ways of working that streamline efficiency across our teams
• Strong business acumen and experience working with B2B clientele delivering technological solutions that support their needs
• Thrives in ambiguity, fluid priorities and a flexible work environment with the ability to inspire and influence others to grow and scale our operations
• Comfortability with an agile methodology while innovating new ways of working that inspire our teams
• Leadership skills with the ability to set and prioritize goals

Set Yourself Apart With:

• A deep understanding of design, data analytics, systems and tools
• Background in working in technology companies and/or the technology industry
• Strong experience in digital business transformation. Acumen working in B2B environments and with clients.
• Ability to evoke, connect and build meaningful relationships across our organization

Benefits of Working Here:

• Flexible vacation policy: time is not limited, allocated or accrued
• 15 paid holidays throughout the year
• Generous parental leave and new parent transition program
• Tuition reimbursement
• Corporate gift matching program

A Tip from the Hiring Manager:

“Ideal candidates must be able to speak design, digital and data fluently.”

“This person should be skillful at building strong relationships with internal stakeholders and clients through trust, integrity and transparency.”

Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally-enabled state, both in the way they work and the way they serve their customers. We help unlock value through a startup mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting and customer obsession to accelerate our clients’ businesses through designing the products and services their customers truly value.

Additional Information

Pay Range: $129,000 – $252,000

The range shown represents a grouping of relevant ranges currently in use at Publicis Sapient. Actual range for this position may differ, depending on location and specific skillset required for the work itself.

As part of our dedication to an inclusive and diverse workforce, Publicis Sapient is committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [email protected] or you may call us at +1-617-621-0200.