Tickets For Less

Entry-level. Must be available to work a flexible full-time schedule with a weekend rotation and hours varying Monday–Friday, on-site in Overland Park, Kan.

Reports to Vice President and Director of Ticket Operations

Responsibilities & Job Duties (include, but are not limited to)

• Work with marketplace representatives at StubHub, Vivid Seats, SeatGeek and others to manage issues on Tickets For Less orders
• Provide best in class customer service to our marketplace customers – assisting customers with accessing mobile tickets, etc.
• Monitor and respond to critical emails to insure appropriate processing of orders
• Assist with inventory management and optimizing order processing – syncing accounts, attaching PDFs/barcodes, etc.
• Utilize internal and external technology to process and fulfill orders
• Work in the Point of Sale to input new and renewed ticketing inventory
• Work collaboratively with other team members to achieve department and company goals
• Assist with special operations projects as needed
• Handles day-to-day activities to ensure business processes and functions run smoothly

Qualifications

• Bachelor’s degree in a related field preferred
• Must have a passion for sports and/or live entertainment
• Retail, travel, event or sports experience considered a plus
• Excellent communication skills, including verbal & written
• Self-motivation and strong organizational skills required
• Must be able to work independently and as part of a team in a group setting
• Strong ability to multi-task
• Must be available to work under pressure in a fast-paced environment
• Must have an eye for detail

Benefits

• Competitive Salary
• 401k with Company Match
• Unlimited Vacation
• Medical/Dental/Vision Insurance/Short-Term & Long-Term Disability
• Life Insurance
• Paid Maternity Leave
• Eligible for two raises per year
• $1,000 Employee Ticket Credit
• Discretionary Performance Bonuses
• Company Kitchen with Free Snacks and Drinks
• Employee Referral Program
• Quarterly Company Paid Outings
• Casual dress code

Tickets For Less

Tickets For Less®, a leading live entertainment company, has a fantastic opportunity for a Senior Data Analyst to join our growing technology and analytics team.

As a Senior Data Analyst, you have an established track record of building and delivering compelling and actionable data visualizations that drive and support critical business decisions in an agile setting. You’re comfortable querying databases and building dashboards and visualizations on top of various data structures, databases, and from 3rd party sources. You are passionate about data and utilizing a variety of tools and technologies to deliver efficient and accurate results. You’ve supported the data visualization and analytics efforts of multiple departments across your organization and have adopted an understanding of the business as a whole in order to provide scalable reporting dashboards that drive results. You thrive working in a fast-paced environment and in collaborating with team members across multiple departments.

Reports to Vice President of Engineering Operations and Analytics

Responsibilities & Job Duties (include, but are not limited to)

• Develop data visualizations to support the Company’s efforts with internal and external data requests
• Work closely with the Company’s technical leadership team to ensure data visualizations and front-end visualization tools support internal and external stakeholder requests
• Work with the Company’s Data Team and internal stakeholders to ensure accuracy of all reports, data and visuals
• Triage and troubleshoot technical issues that arise, helping to see them through to resolution
• Interface with internal and external clients to ensure all data visualization and reporting related solutions are considered and vetted
• Help improve departmental and operating efficiencies by helping to develop and follow departmental standards and practices
• Work closely with product owner, development team, and the data and analytics team to flesh out requirements and solution design
• Collaborate with peer software engineers and other team members through both high and low-level technical challenges

Required Qualifications

• Possess bachelor’s degree or equivalent experience/technical training
• 2-4 years’ experience as a Data Analyst, Business Intelligence Analyst or related role
• Excellent oral and written communication skills and keen attention to detail
• Excellent problem-solving ability
• Proven experience with PowerBI, Tableau, SSRS or Qlik
• Experience with SQL and relational database concepts (SQL Server)
• Proven ability to work independently or as part of a team
• Has advanced knowledge of commonly used concepts, practices, and procedures with data analytics and administration of data visualization platforms
• Some experience in small or medium-sized projects as a lead or SME (subject matter expert)

Preferred Qualifications

• Experience with different programming languages related to building data visualizations and analyzing data — SQL, Python, R
• Experience with ETL tools — SSIS, Azure Data Factory, AWS Glue
• Experience with Microsoft Azure and Amazon AWS cloud data services — Azure SQL, Azure Synapse Analytics, Azure Data Lake
• Portfolio of visualizations created in any of the below platforms, or similar — SSRS, PowerBI, AWS QuickSight, Tableau, Qlik
• Experience in deployment automation — Azure DevOps, GitHub Actions, Bitbucket Pipelines
• Experience with data security — Database and data field encryption, PCI Compliance, SOC 2 Compliance
• Background in data science and understanding of data science related tools
• Familiarity with the event ticketing industry

Benefits

• Competitive Salary
• 401k with Company Match
• Unlimited Vacation
• Medical/Dental/Vision Insurance/Short-& Long-Term Disability
• Life Insurance
• $1,000 Employee Ticket Credit
• Discretionary Performance Bonuses
• Company Kitchen with Free Snacks and Drinks
• Employee Referral Program
• Quarterly Company Paid Outings
• Casual dress code

Tickets For Less

This is an on-site role in Omaha, Neb.

Full-time. Must be available to work a flexible schedule with a weekend rotation and hours varying Monday–Friday and the occasional weekend. 

Reports to: Manager of Sales and Service, Nebraska

Responsibilities & Job Duties (include, but are not limited to)

• Provide best-in-class service to our Tickets For Less retail customers through all available means of communication
• Generate revenue through email, telephone and in-lobby customer sales
• Participate in from-public ticket purchases by processing sales submissions, making offers and related activity
• Utilize internal and external technology to process and fulfill orders
• Work in the Point of Sale to input and manage ticket inventory
• Communicate active promotions and discounts to Tickets For Less customers
• Work collaboratively with other team members to achieve departmental and company goals
• Actively contribute ideas and potential improvements to team members and management
• Assist in managing on-site events as needed

Qualifications

• Bachelor’s degree in a related field preferred
• Must have a passion for sports and/or live entertainment
• Retail, travel, event, sports or live entertainment experience considered a plus
• Excellent verbal and written communication skills
• Self-motivation, attention to detail and strong organizational skills required
• Must be able to work independently and as part of a team in a group setting
• Strong ability to multi-task
• Must be available to work under pressure in a fast-paced environment
• Must have an eye for detail

Benefits

• Competitive Salary
• 401k with Company Match
• Unlimited Vacation
• Medical/Dental/Vision Insurance/Short-Term & Long-Term Disability
• Life Insurance
• Eligible for two raises per year
• $1,000 Employee Ticket Credit
• Discretionary Performance Bonuses
• Company Kitchen with Free Snacks and Drinks
• Employee Referral Program
• Quarterly Company Paid Outings
• Casual dress code

Tickets For Less