Digital Producer (Remote) – Moore Digital

About Us

Moore Digital is a full-service digital agency providing fundraising expertise to non-profits. Our team of experienced media buyers, strategists, creative personnel, and operations specialists work together to support our non-profit partners in fulfilling their missions. Our team is motivated by the successes that we realize on behalf of our clients.

Moore Digital is a Moore company, the largest direct marketing firm in the country dedicated to the nonprofit, association, and government sectors (https://wearemoore.com/). More about Moore Digital can be found at https://mooredigital.com/.

Summary

The Digital Producer manages the creation and execution of digital campaigns for our non-profit clients and plays an essential role in establishing and implementing agency processes. The Digital Producer partners with strategists, account executives, copywriters, designers, and developers to define project schedules, identify milestones and deliverables, and ensure that projects are completed on-time, on budget, and on strategy. The ideal candidate possesses creative problem-solving abilities, exceptional organization, multi-tasking and prioritization skills, and the ability to explain technical concepts in plain language.

Primary Responsibilities

• Manages the creation and execution of digital campaigns—including emails, donation pages, landing pages, website redesigns, lightboxes, digital media creative, and A/B conversion rate optimization testing—from inception to launch.
• Collaborates with creative, development, client services, strategists, and other resources to generate top-notch, engaging digital campaigns to support client objectives.
• Leads and motivates cross-functional project teams to complete digital projects on time and on budget while meeting and exceeding client expectations.
• Facilitates and collaborates on project discovery, feasibility, requirements gathering, scoping, and pricing. Determines project scope, budget, and production timing.
• Creates project schedules and monitors progress, ensuring all milestones and deadlines are met.
• Communicates project timelines, status, and risks to stakeholders.
• Creates and maintains project documentation, including site maps, wireframes, user flows, technical specifications, functional documentation, and test cases.
• Provides quality control checks for projects to ensure accuracy, client requirements, and best practices.
• Manages, trains, and mentors associate producers.

Qualifications

• 4+ years of digital production experience with an advertising agency, successfully managing the production of digital projects such as emails, landing pages, integrated campaigns, and websites.
• Experience with project management tools, such as Workfront, Microsoft Project, Smartsheet, Asana.
• Experience with traffic analysis tools, such as Google Analytics.
• Familiarity with CMS platforms, marketing automation platforms, Email Service Provider Platforms, fundraising platforms, CRM platforms and web languages are a plus!
• Bachelor’s Degree or equivalent experience required.
• Deep understanding of the digital landscape, content, information architecture, social media, technology platforms, and the fundraising industry.
• Ability to handle multiple complex projects simultaneously; a resourceful self-starter who can take initiative and follow through on projects in a deadline-driven environment.
• Strong written and oral communication and presentation skills.
• Strong organizational and time management skills.
• Meticulous attention to details.
• Ability to remain calm under pressure and radiate positive energy, even in stressful situations.
• Adaptability in situations where priorities, demands, and timelines conflict and/or shift.
• Ability to build collaborative relationships, and to thrive in a team environment.
• Strong interpersonal skills, with a focus on tact and diplomacy, proficient at defusing tense situations.
• Ability to speak “developer,” but also translate complex technical concepts for non-technical team members.
• Outstanding problem-solving abilities and analytical skills.
• Commitment to delivering error-free work and high-quality customer service to clients.
• Familiarity with project management methodologies (Waterfall, Agile, Kanban).
• Familiarity with digital direct response fundraising metrics and direct marketing strategy is a plus.
• Ability to lead technical conversations with programmers or internal resources regarding HTML, CSS, and general web development principles.
• Ability to identify opportunities for improvement and make constructive suggestions for change.

Our Benefits

To help you stay energized, engaged, and inspired, we offer a wide range of benefits including a comprehensive healthcare, support for working parents and paid time off so you can relax, recharge and be there for the people you care about.

Each full-time position at Moore Digital is eligible for our comprehensive benefits package, which includes medical & prescription, dental and vision insurance, employer paid Life, a Health Savings Account plan, Flexible Spending Account plans for health and dependent care, optional Short-term and Long-term Disability coverage, and other voluntary benefit options. We offer paid holidays, paid personal leave, paid volunteer leave, and paid parental leave. Employees have the option to participate in a company-sponsored 401(k) plan. Several benefit plans have eligibility waiting periods.

Moore Digital is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Moore Digital is also committed to compliance with all fair employment practices regarding citizenship and immigration status.