This position is based out of City of Industry, California.
Quinn offers a dynamic, fast-paced work environment with exciting growth potential. We believe in rewarding exceptional performance and offer competitive wages, profit sharing, 401k match, plus a complete benefits package.
The Regional Collections Manager – Rental Division directs and coordinates activities of monitoring customer credit accounts, and collecting delinquent accounts of customers by performing the following duties personally or through subordinate employees. This position oversees a team of collection staff members tasked with increasing the percentage of successful repayments for rental services provided.
Essential duties and responsibilities include the following:
- Provide coaching of sound collections methods and tactics to direct reports. At the same time, utilize those methods and tactics to maximize collections efforts.
- Review and evaluate delinquent accounts, determining appropriate actions to be taken in accordance with company policies and legal requirements.
- Communicate with customers regarding their outstanding debts, negotiating payment plans, settlements and or other resolutions.
- Coordinate and maintain credit meetings throughout all levels of the business. Includes preparation and formulation of status notes and proper follow-up of action items.
- Develop relevant reports on an ongoing or ad-hoc basis related to collections. These reports will be designed to target and improve collections efforts.
- Review collection reports to ascertain status of collections, balances outstanding and to evaluate effectiveness of current collection policies and procedures.
For a complete description, please visit quinncompany.com/careers
Quinn Company
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