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HomeOffice Manager

Office Manager

$$$

hi5.agency is a full service creative agency that takes a social-first approach to owning the moment. An ego-free and inclusive environment that offers award winning services across Strategy, Social, Creative and Production. We take the work seriously, not ourselves. The office Manager is a unique administrative position that not only supports our Creative, Strategy, Production and Social teams but also works directly with our Founder and Sr. People Experience Manager.

This is an in-office position for our Pasadena headquarters, Monday- Friday.

Office Administrative Tasks:

  • Welcoming guests/clients and team members with positive and upbeat attitude
  • Ad Hoc Tasks related to office management. Field ad hoc tasks and errands
  • Field unscheduled tasks and projects from producers and team leads
  • Be open and ready to assist Creative (VO, modeling, capture, etc.)
  • Mailing and shipping and general in office needs
  • Stock media acquisition for Creative team members
  • Coordinate with AV team for on-site media and asset management and drive delivery
  • Administer/ coordinate office services (ie. facilities, runner requests)
  • Organize hi5.agency’s digital calendar and event planning and execution (birthday/ off-sites/ etc.)
  • Look for opportunities to simplify processes and find efficiencies
  • Coordinate and manage schedule/calendar ensuring all meetings are made for Chief Creative
  • Booking and coordination of travel
  • General in office IT Support (i.e. Machine restarts)

People Experience Support:

  • Assist with onboarding and off boarding process
  • Manager all employee time off calendar request
  • Various people experience administrative tasks given by sr. people experience manager (I.e. background checks, profile set-ups, communication with employees, reports)
  • Maintains high standards of confidentiality of all associate information
  • Assist with developing people engagement opportunities

Creative Resource Management:

  • Run the daily 9am Creative Resource meeting ensuring there are no resource gaps and projects are fully covered
  • Recommend and develop updated or new processes to streamline resource bookings
  • Collaborate with Creative Leads to understand and fill freelance requests, confirm the needs with Producers, clarifying with finance before booking
  • Source outside freelance talent on a regular basis including static designers, art directors, motion designers, editors, copywriters and more, through research and relationship building
  • Ensure Freelance Creative Resource spreadsheet is current with contact information, rates and links to portfolios and reels for all potential freelance talent
  • Assist Creative management in ensuring the creative team is properly staffed with full time resources and help inform potential full-time hires
  • Lead the onboarding of all freelance hires
  • Deftly manage daily resource sheet while staying aware of and identifying any upcoming gaps or overages in resource needs and time
  • Keep things moving under pressure and on tight deadlines while remaining organized, attentive to detail, flexible and diplomatic; understanding that client needs arise during off hours and may need to be addressed
  • Develop a keen understanding of the skill set/strengths/weaknesses of each resource to help advise on proper placements
  • Gather ongoing feedback from Creative Leads about new and existing freelancers and keep updated in freelance sheet
  • Communicate status/confirmation of receipt of resourcing requests from creative leads

This does not encompass all task and responsibilities that might be assigned or given

Culture:

  • Always be punctual and effectively manage your time while communicating proactively
  • Honor our commitment to maintain a diverse and inclusive environment embracing different voices, experiences and perspectives
  • Be kind and respectful endlessly
  • Turn up responsibly

Qualifications, Skills, and Experience:

  • The ability to excel in a fast paced and deadline-focused environment that is driven to produce world class results
  • Strong communication and interpersonal skills
  • Currently in the possession of an ego-free personality that can work with a highly motivated team to get shit done
  • Proficiency in Google docs, Google Calendar, Slack, Basecamp and various digital platforms
  • Willing to work off hours and weekends as needed (limited occasions)
  • Entertainment or Ad agency experience preferred but not mandatory

Hourly Position: $28-$36 based on experience

hi5.agency

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Expiration date:
12-23-2023

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