Client Success Manager

Cadent powers the evolution of TV brand advertising. We provide marketers, agencies, operators, and media owners with data-driven solutions for buying and selling TV advertising. By connecting brands with opportunities across national inventory sources—cable, broadcast, and digital media—our technology improves efficiencies and boosts the results of linear, addressable, and cross-screen campaigns.

Right now we are looking for an exceptional Digital/OTT Client Success Manager to join our Media Services Team

What You Will Do

• Manage relationships and day-to-day correspondence with digital/OTT partners/clients
• Assist with the pre-sales, campaign feasibility, set-up, reporting and campaign optimization across OTT and digital campaigns
• Responsible for digital/OTT campaign forecasting and pricing, coordinating with other internal stakeholders
• Liaison between external clients and internal stakeholders
• Assist with upsells and other revenue opportunities
• Participate in cross functional teams to establish product enhancements and partner offerings
• Work with clients on special projects, managing deliverables and expectations
• Post-campaign analysis
• Ensure customer satisfaction and problem resolution.

Your Skills

• Experience working in digital/OTT Advertising Operations or DSP campaign management
• Critical thinking, strong attention to detail, organizational skills, ability to influence action and see projects through to implementation.
• Self-starter with the ability to work cross-functionally
• Familiarity with third party ad servers (DART, Innovid, etc.), IVT vendors and digital measurement partners
• Proficient in the use of Excel, Powerpoint and Google Docs
• BA/BS required
• 5+ years in Client Services or Digital Campaign Management
• Thrive in a team environment

Location is New York City

$90,000 – $110,000

This information is provided per the New York City Human Rights Law. Base pay range information is based on market location. Candidates hired to work in other locations will be subject to the base pay range associated with that location

If the leading edge of media technology is the place you want to be, please contact us today and let’s start the conversation!

Cadent is an Equal Opportunity Employer and is committed to supporting all it’s employees when it comes to Inclusion & Diversity. Cadent’s policy is to provide equal opportunity for applicants & employees without regard to race, color, religion, creed, gender, gender identity or expression, sexual identity or orientation, age, national origin or ancestry, citizenship, disability or medical condition (including pregnancy, childbirth, or related medical condition), sexual and reproductive health decisions, genetic information, marital status (including domestic partnerships and civil unions), pregnancy, culture ancestry, familial or caregiver status, military status, veteran status, socioeconomic status, unemployment status, status as a victim of domestic violence or any other basis prohibited by law. and will not discriminate against the basis of disability. This commitment is honored when it comes to decisions on hiring, recruiting, training, promotions, compensations, benefits, transfers and terminations.

Cadent is seeking to actively engage with our employees from a wide variety of cultures and to connect with our clients differently. Our workforce has generational diversity that supports greater innovation when we maximize representation of all diversity. Our active employee resource groups promote engagement across all groups of individuals that are represented within the company and externally

Compensation: From $90,000.00 to $110,000.00 per year
Cadent